Quintiles took out a long-term lease to create a new clinical trials unit on the 13th floor of Guy's Hospital in London. CBS was contracted to design and install the plumbing, heating, ventilation and cooling systems for the refurbished floor. Central heating and cooling from the hospital proved insufficient, so CBS supplemented it with additional fan coil units. A building management system was installed to control both the central systems and fan coil units. The refurbishment was completed on time, on budget, and to the satisfaction of both the client and landlord.