GUX Code: Getting Usability Done in Government Through Any Means Necessary
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1. Guerilla usability refers to unconventional and pragmatic methods for improving usability in government organizations through grassroots efforts. 2. Government organizations need guerilla usability techniques due to challenges like getting consensus among stakeholders, time constraints, and risk aversion that can stall projects. 3. Overcoming barriers involves gaining support from colleagues, leveraging existing processes, and using tactics like starting projects without official approval or under different names to bypass bureaucracy.
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GUX Code: Getting Usability Done in Government Through Any Means Necessary
- 1. Guerilla usability in government Any means, any how
- 7. Overcoming Barriers Criticism Rejection Assholes Pressure As Richard St. John's TED talk reminds us...
- 10. Reduce Documentation Gapminder example serving as project documentation.
- 12. Stability - Wireframes to...
- 16. Showcasing...
Editor's Notes
- Don't fall victim to one of the classic blunders - The most famous of which is "never get involved in a land war in Asia" - but only slightly less well-known is this: “Never go up against a Project Manager when cash is on the line.”
- Fighting for the users - Users don't generally have a voice in the organisation - Getting it done when the hard sell has failed -Aiming for outcomes that produce stability
- Get consensus - Gives us a way to get consensus with our stakeholders Our audience - Our audience is the largest demographic, it's smart to support them
- Education - Bring your crew with you - Teach them as you educate yourself Time-poor - No time for another process - Red tape TRAP - If we do "This" then "That " will happen, which will cause... Re-inventing the wheel - Do it all again for the next project