Laurie Davis, Nora Osman and Sal Stornello, discuss the importance of ITIL and how it is evolving, at the ITIL Round Table at the Culinary Loft in New York, NY on February 24, 2010. Learn more about ITIL within CA http://www.ca.com/us/itil.aspx Come expressIT! http://www.youtube.com/expressitvideos