The document discusses the implementation of a warehouse management information system at Novanam in Walvis Bay, Namibia. It covers several aspects of the project including leadership and training factors, project scoping, vendor selection, and lessons learned. Effective communication with all stakeholders is important when implementing changes to address potential resistance. While the system achieved its original objectives, the full potential was not realized due to a lack of the right human capital to further optimize the system after go-live.