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Key Factors for Successful Leisure and
Tourism Public Transport Offers
– some German Experiences

”Transport and Tourist Destinations”
Geography of Leisure and Tourism Research Group
(GLTRG)
Royal Geographic Society
London 31st August to 2nd September 2005

Prof. Dr. A. Kagermeier

University of Paderborn, Germany

Dr. W. Gronau

Intercollege Larnaca, Cyprus

Agenda

1) Leisure and tourism traffic as a continuously
growing transport segment
2) Structural conditions at the supply side for
successful implementations
3) Means of transport affinity as a central
dimension on the demand side
4) Conclusions

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Leisure & Tourism Traffic: a fast growing Market?
Billion trips

40

40

36


36


36


36


35


35


35

30

30


26


27


26

20

20

10

10

0
1976

1983

1990

1992

1994

1996

1998

2000

2001

0
2002

Source: DIW 2004
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Affinity of Leisure & Tourism Traffic for
Motorized Private Vehicle Traffic

Distances

Trips
9,8%

6,3%

27,7%

4,4%
1,0%

6,3%
3,3%
4,2%

0,01%

6,0%

74,0%
57,1%

foot

bike

bus

train

car

plane
Source: DIW 2004

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Supply Side Basic Conditions for Successful
Leisure & Tourism Public Transport Offers
structural precondition:
aiming at choice-riders/non-captives


transparency and quality of the offer
(frequency, direct relations, …)



service quality in the catchment area

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Basic Conditions: Quality of the Offer
poor quality

East
Westfalia
(rural)

Dinosaurierpark

good quality – rural
catchment area
Freilichtmuseum

good quality – urban
catchment area

Mensch&Natur

Munich
(urban)

Zoo Hellabrunn
0%

20%

car

40%

bus/train

60%

bike

80%

100%

by foot

Source: own investigations

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Supply Side Basic Conditions for Successful
Leisure & Tourism Public Transport Offers
structural precondition:
aiming at choice-riders/non-captives


transparency and quality of the offer
(frequency, direct relations, …)



service quality in the catchment area



management of car parking facilities

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Basic Conditions: Quality of the Offer
low quality

East
Westfalia
(rural)

Dinosaurierpark

good quality – rural
catchment area
Freilichtmuseum

good quality – urban
catchment area

Mensch&Natur

Munich
(urban)

good quality – urban +
park. management

Zoo Hellabrunn
0%

20%

car

40%

bus/train

60%

bike

80%

100%

by foot

Source: own investigations

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Supply Side Basic Conditions for Successful
Leisure & Tourism Public Transport Offers
structural precondition:
aiming at choice-riders/non-captives


transparency and quality of the offer
(frequency, direct relations, …)



service quality in the catchment area



management of car parking facilities



intensive marketing activities
(cooperation / “combined-tickets”)

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Role of „combined-tickets“







2/5 of car users know
the ticket
1/3 of combined-ticket
users have a high affinity
to private car use
1/3 of combined-ticket
users could have used
their own car
Source: own investigations

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Supply Side Basic Conditions for Successful
Leisure & Tourism Public Transport Offers
structural precondition:
aiming at choice-riders/non-captives


transparency and quality of the offer
(frequency, direct relations, …)



service quality in the catchment area



management of car parking facilities



intensive marketing activities
(cooperation / “combined-tickets”)



slow reaction speed
(2 to 3 years start-up time)

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Example of Time-Lag for Inventing new Offers

100%

Frankenwald-mobil
Vulkan-Express

80%

60%

40%

20%

0%
2000

2001

2002

2003

reference basis (100%): year 2003
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Conditions on the Demand Side

Prof. Dr. A. Kagermeier

Dr. W. Gronau

University of Paderborn, Germany

Intercollege Larnaca, Cyprus

Leisure Time Connotation of Different Means of
Transport (Medians)
no leisure connotation at all
1

2

3

strong leisure connotation
4

by foot

5

6

7



bike



motor-bike



car



sports car



coach



public transport



train



boat



airplane
1

2

3

no leisure connotation at all

4

5

6


7

strong leisure connotation

Quelle: Fastenmeier, Gstalter & Lehnig 2004, p. 19
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Importance of Fun and Function for Transport
Alternatives in Leisure Time by „Mobility Groups“
2

1.5

Fun Importance

1

Calm
Bon Viveurs
-2

-1.5

0.5

0.5

-0.5

-1

Hasty
Individualists

-0.5

1

1.5

Fun-Orientated
Car Enthusiasts

2

Outside-Orientated
Sportlers
Price Conscious Dawdlers

-1

-1.5

Sporty
Enviromentalists
Versatile
Family Persons

-2

Funktion Importance
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Connotations for Different Transport Alternatives
in Leisure Time by „Mobility Groups“
2

Car
Public
Transport

OutsideOrientated
Sportlers

1.5

Fun-Orientated
Car Enthusiasts

Hasty
Individualists

1

Fun Factor

Versatile
Family Persons
Price Conscious Dawdlers
Calm
0.5
Outside-Orientated Sportlers
Bon Viveurs
Sporty Enviromentalists
Price Conscious
Versatile
Dawdlers
Family Persons
-2

-1.5

-1

0.5

-0.5

1

1.5

2

Sporty Enviromentalists

Fun-Orientated
Car Enthusiasts

Hasty
Individualists

-0.5

-1

-1.5

-2

Function Factor

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Affinity for Different Transport Alternatives in
Leisure Time by „Mobility Groups“
2

1.5

Public-Transport

1

0.5

Calm
Bon Viveurs
-2

-1.5

-1

1

0.5

-0.5

Versatile
Family Persons

1.5

2

Sporty Enviromentalists
-0.5

Price Conscious
Dawdlers
-1

Outside-Orientated Sportlers
Hasty
Individualists

-1.5

Fun-Orientated
Car Enthusiasts

-2

Car
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Influence of „Mobility Groups“ I
(Location Zoo Munich)
Fun-Orientated Car
Enthusiasts

Versatile Family
Persons

Sporty
Enviromentalists
0%

20%

40%

60%

Public Transport

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

80%

100%

Car

Successful Leisure & Tourism Public Transport
Influence of „Mobility Groups“ II
(Location Therme Erding)
Fun-Orientated Car
Enthusiasts

Versatile Family
Persons

Sporty
Enviromentalists
0%

20%

40%

60%

Public Transport

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

80%

100%

Car

Successful Leisure & Tourism Public Transport

Market Communication

Quality of the Offer

Success
Factors
for Leisure
& Tourism
Transport

Situation of Motorized Individual Traffic
Catchment Area
Target Group Identification
(nature-, family-, sport-orientated)
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
We want to thank
you for your
attention
… and are looking
forward to a lively
discussion

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
offer side basic conditions for successful
leisure & tourism public transport offers
structural precondition:
aiming at choice-riders/non-captives


transparency and quality of the offer
(frequency, direct relations, …)



service quality in the catchment area



management of car parking facilities



constraints for car use

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Role of car-restrictions in combination with
Parkingplace-Management

Rachel:
72 %

Lusen:

P
19 %

Source: own investigations
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Verkehrsmittelbewertung nach Freizeitverkehrsgruppen
Bewertung Spaß
2

MIV
Spaßorientierte
Autofreunde

1.5

ÖV

AußenBewertung Spaß
Eilige
1

orientierte
Individualisten
Sportler
Vielseitige
Preissensible
Familienmenschen
Bequeme
Außenorientierte
Ruhige 0.5
Genießer
Sportlich Umweltbewusste
Sportler
Vielseitige
Preissensible
Sportlich
Bequeme
Umweltbewusste Familienmenschen
1
1.5
-0.5
0.5
-2
-1.5
-1
Ruhige
Genießer
Eilige
Spaßorientierte Individualisten
Autofreunde

Bewertung
Funktion

2

-0.5

-1

-1.5

-2

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

importance of fun and function for choosing a
mean of transport

importance of having fun

1

0.75

calm “bon viveur”
hasty individualists
0.5

outside
oriented
sportsmen

Spaß

0.25

0

fun orientated
car-enthusiasts
price-conscious
lazily

sporting
environmentally
conscious
versatile
family orientated
0.25

0.5

0.75

1

importance of function
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport
Leisure & tourism traffic: a fast growing market?
Billions person kilometer

500

384


400

300

271
256 


500

390


403


404


407


388 381 400



314


300

200

200

100

100

0
1976

1983

1990

1992

1994

1996

1998

2000

2001

0
2002

Source: DIW 2004
Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

Successful Leisure & Tourism Public Transport

Influence of „Mobility Groups“ III
(Location Museum Munich)
Fun-Orientated Car
Enthusiasts

Versatile Family
Persons

Sporty
Enviromentalists
0%

20%

40%

60%

Public Transport

Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca

80%

100%

Car

Successful Leisure & Tourism Public Transport

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Successful Leisure Tourism Public Transport

  • 1. Key Factors for Successful Leisure and Tourism Public Transport Offers – some German Experiences ”Transport and Tourist Destinations” Geography of Leisure and Tourism Research Group (GLTRG) Royal Geographic Society London 31st August to 2nd September 2005 Prof. Dr. A. Kagermeier University of Paderborn, Germany Dr. W. Gronau Intercollege Larnaca, Cyprus Agenda 1) Leisure and tourism traffic as a continuously growing transport segment 2) Structural conditions at the supply side for successful implementations 3) Means of transport affinity as a central dimension on the demand side 4) Conclusions Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 2. Leisure & Tourism Traffic: a fast growing Market? Billion trips 40 40  36  36  36  36  35  35  35 30 30  26  27  26 20 20 10 10 0 1976 1983 1990 1992 1994 1996 1998 2000 2001 0 2002 Source: DIW 2004 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Affinity of Leisure & Tourism Traffic for Motorized Private Vehicle Traffic Distances Trips 9,8% 6,3% 27,7% 4,4% 1,0% 6,3% 3,3% 4,2% 0,01% 6,0% 74,0% 57,1% foot bike bus train car plane Source: DIW 2004 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 3. Supply Side Basic Conditions for Successful Leisure & Tourism Public Transport Offers structural precondition: aiming at choice-riders/non-captives  transparency and quality of the offer (frequency, direct relations, …)  service quality in the catchment area Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Basic Conditions: Quality of the Offer poor quality East Westfalia (rural) Dinosaurierpark good quality – rural catchment area Freilichtmuseum good quality – urban catchment area Mensch&Natur Munich (urban) Zoo Hellabrunn 0% 20% car 40% bus/train 60% bike 80% 100% by foot Source: own investigations Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 4. Supply Side Basic Conditions for Successful Leisure & Tourism Public Transport Offers structural precondition: aiming at choice-riders/non-captives  transparency and quality of the offer (frequency, direct relations, …)  service quality in the catchment area  management of car parking facilities Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Basic Conditions: Quality of the Offer low quality East Westfalia (rural) Dinosaurierpark good quality – rural catchment area Freilichtmuseum good quality – urban catchment area Mensch&Natur Munich (urban) good quality – urban + park. management Zoo Hellabrunn 0% 20% car 40% bus/train 60% bike 80% 100% by foot Source: own investigations Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 5. Supply Side Basic Conditions for Successful Leisure & Tourism Public Transport Offers structural precondition: aiming at choice-riders/non-captives  transparency and quality of the offer (frequency, direct relations, …)  service quality in the catchment area  management of car parking facilities  intensive marketing activities (cooperation / “combined-tickets”) Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Role of „combined-tickets“    2/5 of car users know the ticket 1/3 of combined-ticket users have a high affinity to private car use 1/3 of combined-ticket users could have used their own car Source: own investigations Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 6. Supply Side Basic Conditions for Successful Leisure & Tourism Public Transport Offers structural precondition: aiming at choice-riders/non-captives  transparency and quality of the offer (frequency, direct relations, …)  service quality in the catchment area  management of car parking facilities  intensive marketing activities (cooperation / “combined-tickets”)  slow reaction speed (2 to 3 years start-up time) Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Example of Time-Lag for Inventing new Offers 100% Frankenwald-mobil Vulkan-Express 80% 60% 40% 20% 0% 2000 2001 2002 2003 reference basis (100%): year 2003 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 7. Conditions on the Demand Side Prof. Dr. A. Kagermeier Dr. W. Gronau University of Paderborn, Germany Intercollege Larnaca, Cyprus Leisure Time Connotation of Different Means of Transport (Medians) no leisure connotation at all 1 2 3 strong leisure connotation 4 by foot 5 6 7  bike  motor-bike  car  sports car  coach  public transport  train  boat  airplane 1 2 3 no leisure connotation at all 4 5 6  7 strong leisure connotation Quelle: Fastenmeier, Gstalter & Lehnig 2004, p. 19 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 8. Importance of Fun and Function for Transport Alternatives in Leisure Time by „Mobility Groups“ 2 1.5 Fun Importance 1 Calm Bon Viveurs -2 -1.5 0.5 0.5 -0.5 -1 Hasty Individualists -0.5 1 1.5 Fun-Orientated Car Enthusiasts 2 Outside-Orientated Sportlers Price Conscious Dawdlers -1 -1.5 Sporty Enviromentalists Versatile Family Persons -2 Funktion Importance Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Connotations for Different Transport Alternatives in Leisure Time by „Mobility Groups“ 2 Car Public Transport OutsideOrientated Sportlers 1.5 Fun-Orientated Car Enthusiasts Hasty Individualists 1 Fun Factor Versatile Family Persons Price Conscious Dawdlers Calm 0.5 Outside-Orientated Sportlers Bon Viveurs Sporty Enviromentalists Price Conscious Versatile Dawdlers Family Persons -2 -1.5 -1 0.5 -0.5 1 1.5 2 Sporty Enviromentalists Fun-Orientated Car Enthusiasts Hasty Individualists -0.5 -1 -1.5 -2 Function Factor Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 9. Affinity for Different Transport Alternatives in Leisure Time by „Mobility Groups“ 2 1.5 Public-Transport 1 0.5 Calm Bon Viveurs -2 -1.5 -1 1 0.5 -0.5 Versatile Family Persons 1.5 2 Sporty Enviromentalists -0.5 Price Conscious Dawdlers -1 Outside-Orientated Sportlers Hasty Individualists -1.5 Fun-Orientated Car Enthusiasts -2 Car Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Influence of „Mobility Groups“ I (Location Zoo Munich) Fun-Orientated Car Enthusiasts Versatile Family Persons Sporty Enviromentalists 0% 20% 40% 60% Public Transport Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca 80% 100% Car Successful Leisure & Tourism Public Transport
  • 10. Influence of „Mobility Groups“ II (Location Therme Erding) Fun-Orientated Car Enthusiasts Versatile Family Persons Sporty Enviromentalists 0% 20% 40% 60% Public Transport Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca 80% 100% Car Successful Leisure & Tourism Public Transport Market Communication Quality of the Offer Success Factors for Leisure & Tourism Transport Situation of Motorized Individual Traffic Catchment Area Target Group Identification (nature-, family-, sport-orientated) Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 11. We want to thank you for your attention … and are looking forward to a lively discussion Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 12. offer side basic conditions for successful leisure & tourism public transport offers structural precondition: aiming at choice-riders/non-captives  transparency and quality of the offer (frequency, direct relations, …)  service quality in the catchment area  management of car parking facilities  constraints for car use Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Role of car-restrictions in combination with Parkingplace-Management Rachel: 72 % Lusen: P 19 % Source: own investigations Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 13. Verkehrsmittelbewertung nach Freizeitverkehrsgruppen Bewertung Spaß 2 MIV Spaßorientierte Autofreunde 1.5 ÖV AußenBewertung Spaß Eilige 1 orientierte Individualisten Sportler Vielseitige Preissensible Familienmenschen Bequeme Außenorientierte Ruhige 0.5 Genießer Sportlich Umweltbewusste Sportler Vielseitige Preissensible Sportlich Bequeme Umweltbewusste Familienmenschen 1 1.5 -0.5 0.5 -2 -1.5 -1 Ruhige Genießer Eilige Spaßorientierte Individualisten Autofreunde Bewertung Funktion 2 -0.5 -1 -1.5 -2 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport importance of fun and function for choosing a mean of transport importance of having fun 1 0.75 calm “bon viveur” hasty individualists 0.5 outside oriented sportsmen Spaß 0.25 0 fun orientated car-enthusiasts price-conscious lazily sporting environmentally conscious versatile family orientated 0.25 0.5 0.75 1 importance of function Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport
  • 14. Leisure & tourism traffic: a fast growing market? Billions person kilometer 500 384  400 300 271 256   500 390  403  404  407  388 381 400   314  300 200 200 100 100 0 1976 1983 1990 1992 1994 1996 1998 2000 2001 0 2002 Source: DIW 2004 Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca Successful Leisure & Tourism Public Transport Influence of „Mobility Groups“ III (Location Museum Munich) Fun-Orientated Car Enthusiasts Versatile Family Persons Sporty Enviromentalists 0% 20% 40% 60% Public Transport Prof. Kagermeier, Paderborn & Dr. Gronau, Larnaca 80% 100% Car Successful Leisure & Tourism Public Transport