Greentree & Associates is a debt collection agency based in California that has over 30 years of experience. They aim to recover funds for clients through excellent customer service, timely communication, and creative solutions. The company is led by President Dan Rountree, who has extensive experience in the collection industry. Greentree utilizes trained collectors and various technology tools like automated dialing and skip tracing to efficiently manage debtor accounts and maximize recoveries for clients.
Greentree & Associates is an insurance subrogation firm with over 17 years of experience. It aims to provide excellent service, timely communication, and creative solutions to achieve the quickest recovery for its clients. Greentree utilizes experienced collection staff, extensive training programs, and the latest technology tools like its CollectOne collection software system to successfully recover funds. It offers clients competitive contingency-based pricing with no upfront costs and specialized services like license suspension to improve recovery rates.
Snow-Blade is a collections solution System designed to help banks in collecting arrears due from corporate and retail (personal) debts.
The recovery, relation, risk or credit risk department can use information from snow blade to analyze and follow up on debts with arrears due.
Snow blade displays this information from data it extracts automatically from a core banking system.
Data retrieved from core banking system is displayed as information basically through organizations set collection policies and the system parameters which are based on international collection procedures.
Snow blade is designed to help the credit managers recover and analyze customer behaviors and tendencies toward debt settlement.
The system is designed to assist the fanciers to closely profile client’s payment behaviors in a systematic manner
The document discusses different types of policies for managing personal data, including specific policies over individual resources, access control policies, and data handling policies. It also describes authorizations that define how personal data can be used and obligations that specify actions that must be taken, such as deleting data. The document provides an example of how policies from a data controller and data subject's preferences can be matched to generate a single sticky policy.
The document provides information about Collective Results, a company that specializes in accounts receivable management. It discusses their mission to improve cash flow and reduce days sales outstanding. It highlights their experienced collection team, technology platform, and client services including real-time access to account details and regular reporting. The document emphasizes their goal of providing superior service to clients.
Deluxe corp small business owner views on payment optionsDeluxe Corporation
This document summarizes research from Deluxe Corporation on payment options for small businesses. It includes key findings from Deluxe's quantitative research showing a decline in check usage and rise in electronic and card payments. Qualitative research identified 10 learnings, including that small businesses want payment solutions that don't disrupt their accounting processes, provide payment confirmation, allow remittance data, have broad acceptance, and are simple and secure. The research aims to help Deluxe develop payment solutions that meet small business needs and preferences.
Brown & Joseph, LTD is a collection agency headquartered in Rolling Meadows, Illinois that offers a four-tiered recovery process for accounts receivable. They utilize credit reports and scoring to identify accounts needing stronger handling and to enhance collector knowledge. They have an in-house law office that recovers 20-25% more than their collection division without litigation. Their national network of lawyers handles less than 1% of accounts through litigation. They provide customized outsourcing solutions and claim to judge themselves by the companies they keep as clients.
Adsum Advisory Services is a Hyderabad-based consulting firm established in 2008 that offers a range of professional services including customer point verification, credit verification, risk control verification, background verification, data entry, loan processing, investigations, and delivery services using mobile applications and a technology-enabled workforce. They aim to reduce turnaround times, ensure accurate and reliable reports, and achieve complete client satisfaction through standardized processes, internal audits, automated workflows, trained professionals, and own infrastructure including office space, voice and dialing technology, and backup systems.
Transworld Systems Inc. provides various revenue cycle management services including first party statements, automated past due statement and call campaigns, third party collection, insurance resolution, and traditional collection services to help medical practices and facilities improve cash flow. They have over 40 years of experience in revenue cycle management and service over 20,000 clients nationwide with a focus on compliance, customer service, and maximizing returns for their clients. The document provides details on their various services and client testimonials on the success and returns achieved through working with Transworld Systems Inc.
Greentree & Associates is an insurance subrogation firm with over 17 years of experience. It aims to provide excellent service, timely communication, and creative solutions to achieve the quickest recovery for its clients. Greentree utilizes experienced collection staff, extensive training programs, and the latest technology tools like its CollectOne collection software system to successfully recover funds. It offers clients competitive contingency-based pricing with no upfront costs and specialized services like license suspension to improve recovery rates.
Snow-Blade is a collections solution System designed to help banks in collecting arrears due from corporate and retail (personal) debts.
The recovery, relation, risk or credit risk department can use information from snow blade to analyze and follow up on debts with arrears due.
Snow blade displays this information from data it extracts automatically from a core banking system.
Data retrieved from core banking system is displayed as information basically through organizations set collection policies and the system parameters which are based on international collection procedures.
Snow blade is designed to help the credit managers recover and analyze customer behaviors and tendencies toward debt settlement.
The system is designed to assist the fanciers to closely profile client’s payment behaviors in a systematic manner
The document discusses different types of policies for managing personal data, including specific policies over individual resources, access control policies, and data handling policies. It also describes authorizations that define how personal data can be used and obligations that specify actions that must be taken, such as deleting data. The document provides an example of how policies from a data controller and data subject's preferences can be matched to generate a single sticky policy.
The document provides information about Collective Results, a company that specializes in accounts receivable management. It discusses their mission to improve cash flow and reduce days sales outstanding. It highlights their experienced collection team, technology platform, and client services including real-time access to account details and regular reporting. The document emphasizes their goal of providing superior service to clients.
Deluxe corp small business owner views on payment optionsDeluxe Corporation
This document summarizes research from Deluxe Corporation on payment options for small businesses. It includes key findings from Deluxe's quantitative research showing a decline in check usage and rise in electronic and card payments. Qualitative research identified 10 learnings, including that small businesses want payment solutions that don't disrupt their accounting processes, provide payment confirmation, allow remittance data, have broad acceptance, and are simple and secure. The research aims to help Deluxe develop payment solutions that meet small business needs and preferences.
Brown & Joseph, LTD is a collection agency headquartered in Rolling Meadows, Illinois that offers a four-tiered recovery process for accounts receivable. They utilize credit reports and scoring to identify accounts needing stronger handling and to enhance collector knowledge. They have an in-house law office that recovers 20-25% more than their collection division without litigation. Their national network of lawyers handles less than 1% of accounts through litigation. They provide customized outsourcing solutions and claim to judge themselves by the companies they keep as clients.
Adsum Advisory Services is a Hyderabad-based consulting firm established in 2008 that offers a range of professional services including customer point verification, credit verification, risk control verification, background verification, data entry, loan processing, investigations, and delivery services using mobile applications and a technology-enabled workforce. They aim to reduce turnaround times, ensure accurate and reliable reports, and achieve complete client satisfaction through standardized processes, internal audits, automated workflows, trained professionals, and own infrastructure including office space, voice and dialing technology, and backup systems.
Transworld Systems Inc. provides various revenue cycle management services including first party statements, automated past due statement and call campaigns, third party collection, insurance resolution, and traditional collection services to help medical practices and facilities improve cash flow. They have over 40 years of experience in revenue cycle management and service over 20,000 clients nationwide with a focus on compliance, customer service, and maximizing returns for their clients. The document provides details on their various services and client testimonials on the success and returns achieved through working with Transworld Systems Inc.
Affinion Secuirty Center - BreachShield Overviewhaynormania
Affinion Security Center (ASC) provides comprehensive breach response and identity theft protection solutions through its BreachShield program. ASC has over 35 years of experience serving over 10 million individuals and manages programs for leading financial institutions. BreachShield offers end-to-end solutions including incident response consulting, notification services, customer support, ID theft protection, and ongoing reporting to help organizations respond effectively to data breaches.
DCR Workforce’s comprehensive collection of independent contractor services ensures that you have greater control over the management of your contingent workforce.
Edenred - Reducing Customer Complaints by 40% with INETCO InsightINETCO Systems Ltd.
"INETCO Insight is now our key monitoring tool for the main prepaid transaction platform, allowing us to visualize quickly and efficiently, any instability or loss of performance. Visibility into real-time transaction data enables us to respond rapidly to critical situations." Laurent Long, Director of Technology and Information at Edenred México
The bank needed to centralize and automate its credit card servicing processes which were previously manual. Newgen provided an end-to-end solution to process the 50,000 monthly card servicing requests through automation and integration with the bank's systems. This reduced processing time from 2.5 days to under 2 hours, cutting costs by 6% monthly. Reporting and audit capabilities provided full visibility into card services. The bank aims to expand use of the system to more loan processes.
This document summarizes ACC, a cost reduction firm that helps small and mid-sized organizations reduce expenses. ACC was founded in 1992 and now has 28 branch offices across the US. ACC focuses on reducing costs in 35 indirect expense categories through supplier negotiations while maintaining quality. ACC's process involves an initial savings estimate, engagement agreement, project planning, data analysis, implementation over 6-8 weeks, and ongoing savings audits for 18 months. ACC has over 1,000 clients across industries and guarantees savings or clients pay no fee. The document provides an example audit and introduces the engagement team led by Bruce Dawson to discuss next steps.
+ + Rww Gen Bus Ppp With Demands And Gfa Show File 090910BOB WEISS
The document is an advertisement for Green Flag Profit Recovery, a collection agency. It summarizes their services as using a 4-step process of letters and phone calls to collect on overdue accounts, often at lower costs than other agencies. It promotes their ability to help recover money owed to companies while maintaining control over accounts.
The document summarizes how GMAC Bank and Cars.com implemented Salesforce's Service Cloud to improve their customer service operations. GMAC Bank used it to route 10,000+ customer cases per month to the right agents, which decreased average handle times and improved customer satisfaction. Cars.com implemented it to gain visibility into workloads and metrics, integrate disparate customer data systems, and improve response times to meet SLAs. Both saw benefits such as reduced errors, bottlenecks, and time spent on customer issues.
CDK Consulting provides management consulting and risk management services to banks and financial institutions. They offer professional consulting, audit, and solutions to increase efficiencies, productivity, and compliance while reducing errors and risks. Their services include regulatory compliance reviews, strategic planning, workflow analysis, training, and insurance products like forced-placed insurance and single interest coverage. Located north of Houston, CDK Consulting serves clients in Texas and Louisiana.
The document provides an overview of Voyager Enterprise Software from Dynamic Healthcare Systems. Voyager offers modules for enrollment and member management, reconciliation, premium billing, and HCC analytics. It aims to reduce costs, accelerate revenue, and ensure compliance for Medicare Advantage health plans through features such as automated eligibility processing, integrated workflows, risk adjustment analytics, and premium management tools. Dynamic Healthcare Systems also provides consulting services to help customers implement best practices.
Realex Payments is a PCI DSS compliant online payments provider that processes billions in payments annually. They aim to simplify PCI compliance for businesses through their hosted payment solutions. Realex claims they can help businesses reduce PCI audit costs by up to 70% and reduce total PCI requirements by up to 96% by using a hosted payment page that is already PCI compliant. They provide a case study of a customer, allpay, who was able to reduce their PCI overheads by 70% after partnering with Realex.
The document discusses PCI Data Security Standards for merchants. It outlines the 12 key requirements of PCI compliance including protecting cardholder data, access controls, monitoring networks, maintaining security policies and vulnerability management. Merchants of different levels have different validation requirements to comply with PCI DSS. Evolution Security Systems provides PCI compliance services like gap analysis, remediation assistance and certification to help merchants achieve and maintain compliance.
This document summarizes opening remarks from a panel on risk-based approaches to loss mitigation in mortgage lending. The panelists discuss how their companies use predictive analytics to segment borrowers and identify the best loss mitigation options. They also describe tools and services their companies provide to help servicers comply with changing investor guidelines and mitigate risks. This includes automated analysis of loan data, customized document fulfillment, call center support, and reporting capabilities. The overall discussion focuses on applying risk-based analytics to efficiently process loss mitigation and convert at-risk loans into performing assets.
Sutherland BPO Services in Banking Sectorsutherland1
Sutherland is a leading BPO giant that offers innovative strategies and domain expertise to help its clients in the banking sector to increase their productivity and market share.
Sun Knowledge provides medical billing and administrative services from facilities in New York City and Kolkata, India. It has over 8 years of experience in the healthcare industry and handles coding, billing, and administrative functions for US healthcare organizations. Sun Knowledge utilizes HIPAA-compliant technology and processes, and has received several awards and certifications for its work. It aims to significantly reduce clients' operational costs while improving collections.
MCG Pre and Post-funding quality control audits that meet the requirements of the Agencies, Investors and Lender. Customized plans for: *Underwriting *Mortgage fraud *Compliance *Forensic appraisal reviews
Greenberg, Grant & Richards is a collection agency that has been in business for 18 years. They employ experienced collectors across six US locations to aggressively pursue debt collection through expert negotiation and private investigators. Their goal is to provide superior client services by reducing DSO, improving cash flow, and increasing profitability for clients through their successful collection techniques and technology systems.
Greenberg, Grant & Richards is an accounts receivable management company that aims to reduce days sales outstanding, improve cash flow, and increase profitability for clients. The company has over 17 years of experience in collections and employs collectors across six US locations. It utilizes a team of private investigators and technology to aggressively pursue debt collections through negotiation and litigation if needed. The president emphasizes that the company's expertise, professionalism, speed and persistence have led to tremendous success in recovering money owed to clients.
Realtime Results is a professional services firm with years of Product Recall consulting and management expertise. This presentation showcases our years of Product Recall Expertise & Capabilities.
To know more about Realtime Results and our our Product Recall Services, please visit www.recallresults.com and www.realtimeresults.com
Viswanath Valasingam is seeking a position that utilizes his 6+ years of experience in mainframe technologies like PL/1 and DB2. He has worked on projects in banking, airline, and other domains. His experience includes roles as a software engineer, senior software engineer, and lead IT consultant. He is proficient in languages like JCL, COBOL, and PL/1 and tools like DB2, ISPF, and Dem. His most recent project involved enhancing and maintaining credit systems as a senior developer and scrum master for Danske Bank.
Affinion Secuirty Center - BreachShield Overviewhaynormania
Affinion Security Center (ASC) provides comprehensive breach response and identity theft protection solutions through its BreachShield program. ASC has over 35 years of experience serving over 10 million individuals and manages programs for leading financial institutions. BreachShield offers end-to-end solutions including incident response consulting, notification services, customer support, ID theft protection, and ongoing reporting to help organizations respond effectively to data breaches.
DCR Workforce’s comprehensive collection of independent contractor services ensures that you have greater control over the management of your contingent workforce.
Edenred - Reducing Customer Complaints by 40% with INETCO InsightINETCO Systems Ltd.
"INETCO Insight is now our key monitoring tool for the main prepaid transaction platform, allowing us to visualize quickly and efficiently, any instability or loss of performance. Visibility into real-time transaction data enables us to respond rapidly to critical situations." Laurent Long, Director of Technology and Information at Edenred México
The bank needed to centralize and automate its credit card servicing processes which were previously manual. Newgen provided an end-to-end solution to process the 50,000 monthly card servicing requests through automation and integration with the bank's systems. This reduced processing time from 2.5 days to under 2 hours, cutting costs by 6% monthly. Reporting and audit capabilities provided full visibility into card services. The bank aims to expand use of the system to more loan processes.
This document summarizes ACC, a cost reduction firm that helps small and mid-sized organizations reduce expenses. ACC was founded in 1992 and now has 28 branch offices across the US. ACC focuses on reducing costs in 35 indirect expense categories through supplier negotiations while maintaining quality. ACC's process involves an initial savings estimate, engagement agreement, project planning, data analysis, implementation over 6-8 weeks, and ongoing savings audits for 18 months. ACC has over 1,000 clients across industries and guarantees savings or clients pay no fee. The document provides an example audit and introduces the engagement team led by Bruce Dawson to discuss next steps.
+ + Rww Gen Bus Ppp With Demands And Gfa Show File 090910BOB WEISS
The document is an advertisement for Green Flag Profit Recovery, a collection agency. It summarizes their services as using a 4-step process of letters and phone calls to collect on overdue accounts, often at lower costs than other agencies. It promotes their ability to help recover money owed to companies while maintaining control over accounts.
The document summarizes how GMAC Bank and Cars.com implemented Salesforce's Service Cloud to improve their customer service operations. GMAC Bank used it to route 10,000+ customer cases per month to the right agents, which decreased average handle times and improved customer satisfaction. Cars.com implemented it to gain visibility into workloads and metrics, integrate disparate customer data systems, and improve response times to meet SLAs. Both saw benefits such as reduced errors, bottlenecks, and time spent on customer issues.
CDK Consulting provides management consulting and risk management services to banks and financial institutions. They offer professional consulting, audit, and solutions to increase efficiencies, productivity, and compliance while reducing errors and risks. Their services include regulatory compliance reviews, strategic planning, workflow analysis, training, and insurance products like forced-placed insurance and single interest coverage. Located north of Houston, CDK Consulting serves clients in Texas and Louisiana.
The document provides an overview of Voyager Enterprise Software from Dynamic Healthcare Systems. Voyager offers modules for enrollment and member management, reconciliation, premium billing, and HCC analytics. It aims to reduce costs, accelerate revenue, and ensure compliance for Medicare Advantage health plans through features such as automated eligibility processing, integrated workflows, risk adjustment analytics, and premium management tools. Dynamic Healthcare Systems also provides consulting services to help customers implement best practices.
Realex Payments is a PCI DSS compliant online payments provider that processes billions in payments annually. They aim to simplify PCI compliance for businesses through their hosted payment solutions. Realex claims they can help businesses reduce PCI audit costs by up to 70% and reduce total PCI requirements by up to 96% by using a hosted payment page that is already PCI compliant. They provide a case study of a customer, allpay, who was able to reduce their PCI overheads by 70% after partnering with Realex.
The document discusses PCI Data Security Standards for merchants. It outlines the 12 key requirements of PCI compliance including protecting cardholder data, access controls, monitoring networks, maintaining security policies and vulnerability management. Merchants of different levels have different validation requirements to comply with PCI DSS. Evolution Security Systems provides PCI compliance services like gap analysis, remediation assistance and certification to help merchants achieve and maintain compliance.
This document summarizes opening remarks from a panel on risk-based approaches to loss mitigation in mortgage lending. The panelists discuss how their companies use predictive analytics to segment borrowers and identify the best loss mitigation options. They also describe tools and services their companies provide to help servicers comply with changing investor guidelines and mitigate risks. This includes automated analysis of loan data, customized document fulfillment, call center support, and reporting capabilities. The overall discussion focuses on applying risk-based analytics to efficiently process loss mitigation and convert at-risk loans into performing assets.
Sutherland BPO Services in Banking Sectorsutherland1
Sutherland is a leading BPO giant that offers innovative strategies and domain expertise to help its clients in the banking sector to increase their productivity and market share.
Sun Knowledge provides medical billing and administrative services from facilities in New York City and Kolkata, India. It has over 8 years of experience in the healthcare industry and handles coding, billing, and administrative functions for US healthcare organizations. Sun Knowledge utilizes HIPAA-compliant technology and processes, and has received several awards and certifications for its work. It aims to significantly reduce clients' operational costs while improving collections.
MCG Pre and Post-funding quality control audits that meet the requirements of the Agencies, Investors and Lender. Customized plans for: *Underwriting *Mortgage fraud *Compliance *Forensic appraisal reviews
Greenberg, Grant & Richards is a collection agency that has been in business for 18 years. They employ experienced collectors across six US locations to aggressively pursue debt collection through expert negotiation and private investigators. Their goal is to provide superior client services by reducing DSO, improving cash flow, and increasing profitability for clients through their successful collection techniques and technology systems.
Greenberg, Grant & Richards is an accounts receivable management company that aims to reduce days sales outstanding, improve cash flow, and increase profitability for clients. The company has over 17 years of experience in collections and employs collectors across six US locations. It utilizes a team of private investigators and technology to aggressively pursue debt collections through negotiation and litigation if needed. The president emphasizes that the company's expertise, professionalism, speed and persistence have led to tremendous success in recovering money owed to clients.
Realtime Results is a professional services firm with years of Product Recall consulting and management expertise. This presentation showcases our years of Product Recall Expertise & Capabilities.
To know more about Realtime Results and our our Product Recall Services, please visit www.recallresults.com and www.realtimeresults.com
Viswanath Valasingam is seeking a position that utilizes his 6+ years of experience in mainframe technologies like PL/1 and DB2. He has worked on projects in banking, airline, and other domains. His experience includes roles as a software engineer, senior software engineer, and lead IT consultant. He is proficient in languages like JCL, COBOL, and PL/1 and tools like DB2, ISPF, and Dem. His most recent project involved enhancing and maintaining credit systems as a senior developer and scrum master for Danske Bank.
This document discusses accounts payable automation solutions from Canon and SmartERP. It highlights the benefits of automating AP processes such as reduced errors, improved control and transparency, and increased resource utilization. The solution involves scanning or receiving invoices, extracting data, verifying information, and routing invoices through an approval workflow. Public Electric Power Transmission Company is presented as a customer case study that sought to replace multiple technologies with a single automated AP solution for improved efficiency.
Laxman Ganesh is seeking a role that allows him to further develop his skills and help grow an organization. He has over 6 years of experience in customer service roles. Currently, he is a Customer Service Support Lead at Extreme Networks India Pvt Ltd, where he handles dispatching products, providing support to customers, and interfacing with various teams. Previously, he held customer service roles at Digi M2M Solutions India Pvt Ltd, TE Connectivity, and Infosys BPO, where he processed orders, handled returns and credits, and ensured service level agreements were met. He has a Bachelor's degree in Commerce from Vijaya Degree College.
Increase Financial Firms' Sales Performance & Compliance with Compensation Ma...Perficient, Inc.
Financial services and banking organizations are challenged with aligning sales performance with corporate goals to drive business growth. In addition to financial performance, one of the largest challenges financial institutions face today is managing the balance of meeting regulatory requirements without potentially disrupting performance.
To help your organization manage performance and risk data against regulatory reporting requirements, you need to develop an enterprise-wide governance structure to gain control over sales channel compensation programs.
In this webinar, our experts covered:
-Challenges around sales performance, Dodd-Frank and compensation governance in financial services
-Industry-focused use cases and best practices for sales performance management solutions
-Case studies of leading financial institutions implementing sales performance and compensation management
Our experts also demonstrated how IBM Cognos Incentive Compensation Management enables organizations to achieve operational efficiency and reporting accuracy, greater data transparency, reduced risk and detailed sales performance analytics.
How Santander UK Accelerates Digital Initiatives by Mastering Customer DataTamrMarketing
Jonathan Holman, Head of Digital Transformation at Santander, discusses the initiatives he’s leading in partnership with his award-winning team to accelerate digital transformation at Santander.
https://www.tamr.com/santander
SRRK IT LTD is an international software and web development company based in Bangladesh. It provides a variety of IT services including software solutions, web solutions, graphic and multimedia solutions, networking solutions, quality assurance and testing, application maintenance and support, and offshore development. The company aims to provide innovative and integrated solutions to clients using the latest technology and industry best practices. It has experience developing various types of software including accounting, inventory, HR, production management, order management, and point of sale software. The company also offers consultancy, outsourcing, and after-sales support services.
SRRK IT Limited provides business automation systems and software development services to help clients streamline operations and improve efficiency. They offer solutions such as website development, e-commerce platforms, mobile apps, and custom software for industries like apparel manufacturing, retail, healthcare and more. SRRK aims to develop cost-effective customized solutions that give clients a competitive advantage and help them save time, money and resources. They provide ongoing support and training to ensure clients get maximum benefits from their automation systems.
MoretonSmith provides receivables management solutions including credit control, debt recovery, legal services, and collections software. For over 20 years, they have helped clients collect more of what they are owed more efficiently while preserving customer relationships. They use a combination of international collections services and collections technology to achieve outstanding performance. MoretonSmith has the experience and expertise to help organizations with problems recovering debts at home or abroad.
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
Enterprise Digital Assistants: How they can support you in your Credit, Collections and Cash Application Operations. What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
System Overload: Getting Control of Your Data and Sanitydreamforce2006
The document discusses strategies for managing and maintaining data quality in Salesforce implementations. It provides examples from Genesys Conferencing and Ryder System of how they standardized processes, integrated external data, and used tools like the Excel Connector and Customer Connect to improve data quality over time. It emphasizes that ongoing manual processes are still needed along with automation to continuously monitor data health.
System Overload - Getting Control of Your Data and Sanitydreamforce2006
The document discusses strategies for managing and maintaining data quality in Salesforce implementations. It provides examples from Genesys Conferencing and Ryder System of how they standardized processes, integrated external data, and used reports and dashboards to identify issues and ensure data remains clean over time. Both companies required manual effort initially to get data in a clean state before establishing more automated processes and leveraging tools like Excel Connector and Customer Connect.
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants. Digital Assistants For Credit Operations. Digital Assistants For Collections Operations. Digital Assistants For Cash Application. Planning for Your OTC Operations.
https://www.emagia.com/resources/ebooks/enterprise-digital-assistants-can-support-credit-collections-cash-application-operations/
Enterprise Digital Assistants: How they can support you in your Credit, Colle...emagia
What are Enterprise Digital Assistants
Digital Assistants For Credit Operations
Digital Assistants For Collections Operations
Digital Assistants For Cash Application
Planning for Your OTC Operations
Gmid Associates provides analytics services including predictive modeling, descriptive analytics, data mining, and dashboard solutions. They have experience across industries including banking, insurance, and retail. Case studies highlighted include developing churn prediction models for a telecom company, sales forecasting for an apparel retailer, and implementing collection scorecards for a bank. Gmid aims to help clients make better data-driven decisions through analytics.
T/DG provides production support solutionsfor operational efficiency and prod...The Digital Group
By implementing the solution proposed by The Digital Group, the client was able to achieve all the desired benefits
and improved both their operational efficiency and product quality thereby improving competitiveness.
- Sridevi Rayamuthu is seeking a position that allows her to learn, contribute, and help others grow professionally.
- She has over 12 years of experience in compliance, account opening procedures, and operational risk management for companies like TCS, IGSL, ABN Aces, and Wipro BPO.
- Her experience includes knowledge of regulatory compliance, KYC procedures, customer due diligence, and quality assurance. She has also led teams and transitioned processes internationally.
Thomas Kelley has over 20 years of experience as a senior program/project manager in telecom, IT, regulatory, and financial services. He has extensive experience managing multimillion dollar projects from initial analysis through implementation. Key skills include customer service, billing systems, problem solving, communication, and project management methodologies. Recent work at Verizon included leading teams to redesign call center workflows, implement self-service platforms, and consolidate billing applications.
2. Mission Statement Greentree & Associates is dedicated to serving our clients with the utmost of integrity. Our principal objective is recovering funds with excellent service, timely correspondence, and creative solutions in order to affect the quickest recovery.
20. Led highest client performance division, resulting in continuous market share increases.
21. Recruited, trained and managed the most successful results-oriented management team in the company.
22. Lead executive for new call center development. Successfully opened multiple successful new centers across the North America.
23. Key client relationships with Enterprise Rent A Car, Thrifty Car Rental, USA Federal Credit Union.Management Team
24. Industry Experience Collection Services Greentree’s collection staff has experience in serving clients as a debt collection partner for over 30 years, and our experience is directly reflected in our ability to affect results. Our representatives have the specific training and experience to successfully service retail receivables. They are trained to explore all avenues of recovery. They also do an asset investigation to determine the debtor’s ability to pay the debt. Keys to our success Approach maintains professional image. Team environment encourages accountability among collection team. Counseling based approach educates the debtors about their options. We have over 30 years experience in the collection industry, we combine proven methods, with the latest technology for a comprehensive collections approach.
25. Training & Compliance Collectors are subject to self-guided tutorial programs that cover the FDCPA, FCRA and the Professional collection Telephone Techniques. All collectors must pass test in each of these areas to move forward. Collectors are trained extensively on our application software. Instruction is given in basic collection theory and procedures. The trainees receive intensive instruction in the methodology of negotiating a payment arrangement. Role play is utilized extensively as a learning tool. The collectors learn about the common debtor responses and objections. They are taught to handle each situation with professionalism and diplomacy. The trainees learn to recognize and resolve valid disputes. Collectors are frequently re-trained and monitored to achieve peak performance.
26. Technology We have partnered with the following technology vendors: CollectOne, CDS software solution This Premier Collection System is the most comprehensive yet easy to use collection solution on the market. CollectOne uses Microsoft SQL Server as it’s database engine, allowing it to be the most powerful and versatile collection database manager on the market. These are some of the other features that CDS offers: Letter Versatility –In-house or Outside Vendor Printing Placement Import (Excel Module or Custom imports) and a vast library of existing imports Fully Integrated Dialer - IAT Report Flexibility - Standard comprehensive and unlimited custom Crystal reports available Auto Draft -ACH and Credit Card via partner EPP Document Imaging - Scan and Attach documents for reference, reprint, fax or email Powerful Management Tools allowing close inventory management. Audit Features Set Reminders and Special Time Calls Collaborate Collection - Skip trace Departments
27. Disaster Recovery & Back Up Disaster Recovery Plan Greentree & Associates has planned for a disaster with up front vendor planning. We have partnered with SonicWall for network security Veritas’s Symantec for data backup, and Dell for hardware. Our offsite tape rotation ensures that we will have full data capabilities. Our process maps out different response scenarios based on the disaster. System Back-up Information Greentree & Associates uses Symantec Backup; This robust product is designed to leverage disk and features backup, restore, disaster recovery, single drive library support, Exchange Server, SQL Server, and SharePoint Services protection and recovery. A select family of powerful agents and options deliver storage management tools to meet diverse application needs for growing and upgrading storage management capabilities. This now includes continuous disk-based data protection; helping eliminate backup windows, improve reliability, and deliver the first web-based file retrieval functionality
28. Data Security Data Security Review and Process Our collection software, CollectOne, employs data encryption over the wire and data encryption at rest technologies, to ensure integrity and security at every level. We use SonicWall for our security platform. It features a deep packet inspection firewall, 802.11b/g secure wireless, gateway anti-virus, anti-spyware, intrusion prevention, content filtering, failover/failback technologies, and IPSec in one solution. Greentree & Associates systems require users to reset passwords frequently. Handling of Accounts Our collection system CollectOne records all account activity with action and result codes. Specific date and time stamps are recorded on each account for all activity. These notes are secure and are a permanent record. Server Room Greentree & Associates collection technology is located in a secure locked location within our main office in Escondido, CA.
34. Skip Tracing Tools LexusNexus Score and Scrub Address & Phone Append - National People Identity database Scrub Process with Deceased records and Bankruptcies, Judgment and Liens Filings Location Score and Collectability Scoring Property Batches TransUnion Score and Scrub – Collection Prioritization Engine Verifies Consumer Identifying Information - Name, SSN, DOB, POE Address & Phone Append – independent, national, and multi-source database Bankruptcy and Deceased Indicator Collectability Score – assesses likelihood of collecting $50 or more within the next 12 months TransUnion Inquiry Analysis – returns information from credit applications within 90 days TransUnionDataConnect Characteristics- 180 predictive credit characteristics available to choose from TransUnion Equity Search TransUnion is in the process of developing a product that will provide information specific to the amount of equity a debtor has accumulated. This value is calculated using figures reported by a debtor’s mortgage company directly to TransUnion.
42. Borrower Website Greentreeoffers debtors the convenience of secure, 24-hour access to account information via www.greentreeandassociates.com. We encourage debtors to take advantage of our online resources including: E-mail contact with the collection manager Make online payments using credit cards and/or checking information Update contact information
43. Client Website Greentree website offers clients and borrowers secure 24-hour real-time access to the status of your accounts. The ability to read in-depth collector notes View payment history and reconcile your accounts with our figures Submit accounts on-line Submit address changes or notes on a debtor
44. Affiliations ACA International Better Business Bureau (BBB) California Association of Collectors (CAC) National Association of Subrogation (NASP) National Association of Woman Business Owners (NAWBO)
45. Client Testimonials Hey there, I just want to say you are one of the best companies I have worked with b/c you are not scared to call and ask us questions. You care about our customers’ needs as well. One more thing that I like is that you are always easily accessible unlike most collections companies. Thanks for all of your hard work and dedication to us. Meghan Bowers/ Enterprise Rent A Car I have been using Greentree for over 3 years now and they have always been available when needed and responsive to all inquiries. They make it easy for my adjustors to send files over online and are prompt on sending out the payments. We have seen great results from their services. Let me know if you need anything else. Clint Haskell Subrogation SupervisorEnterprise Rent-A-Car Company of Los Angeles After having been in the insurance claims profession for almost 40 years, I have had many experiences with collections and subrogation companies, some good, some not so good. I can state that your company has done an outstanding job for my property claim department. Your reports are timely and contain the information needed to inform us of what is going on with our claims. The efforts of your collections department are very good and much appreciated. Keith Eggland Markel Southwest Property Claims Manager
46. Why Greentree? Dedicated Client Service Department Experienced Collectors and Management User Friendly Web Access Flexible Reporting Features Outstanding Recovery Rates