Innovative professional with 5.5 years of experience in engineering custom enterprise monitoring solutions and excellent Consultant who has an in-depth knowledge and practical experience with Microsoft System Center products. Energetic and focused team leader who has successfully led projects by working with high performing teams to deliver quality solutions in a fast-paced time sensitive environments. Skills: SCOM |SCOrch | Powershell |Shell scripting |Perl |SQL|Azure|Exchange|Active Directory

1. GOWDHAMAN KARTHIKEYAN
ASSOCIATE CONSULTANT – MGSI
Mobile: +91 9686269966; Email: gowdhaman.karthikeyan@gmail.com
LinkedIn Profile: https://www.linkedin.com/in/gowdhamankarthikeyan
Innovative professional with 5.5 years of experience in engineering custom enterprise monitoring solutions
and excellent Systems Engineer who has an in-depth knowledge and practical experience with Microsoft
System Center products. Energetic and focused team leader who has successfully led projects by working
with high performing teams to deliver quality solutions in a fast-paced time sensitive environments.
Key skills: SCOM |SCOrch | Powershell |Shell scripting |Perl |SQL Server|Azure|Exchange|Active Directory
 Technical expertise includes System Center Tools (SCOM and Orchestrator), Powershell, Powershell
DSC, Exchange, Active Directory, Unix & Shell Scripting, Perl and SQL.
 Worked with the largest Cross platform SCOM monitoring environment at The Home Depot, with
11,500 Unix Servers (AIX, HPUX, RHEL and Cent Linux)
 Worked with one of the most complex and dynamic SCOM monitoring environment at The Home
Depot managing 19,500+ Windows and UNIX agents across multiple management groups.
 Authored numerous Cross platform and custom application monitoring Management Packs in SCOM.
 Good listener and quick learner with strong interpersonal and Managerial skills.
 Ability to manage time efficiently and effectively through scheduling and prioritizing.
EXPERIENCE SUMMARY
 Associate Consultant at Microsoft Global Services India Pvt Ltd.,
o October 2014 to Present
 Systems Engineer at Tata Consultancy Services Pvt Ltd.,
o July 2010 to October 2014
TECHNICAL SKILL SET
Technologies XML, Visual Basic, Powershell, Perl and Shell Scripts
Database Microsoft SQL Server
Tools SCOM, SCOrch, Splunk, IBM Tivoli Netcool, HP Opsware,
Azure, Exchange, Active Directory
Operating Systems Windows, RHEL, AIX and HPUX
CERTIFICATIONS
 Microsoft Certified Professional (MCP): Implementing Microsoft Azure Infrastructure Solutions (70-533)
 Microsoft Certified Technology Specialist (MCTS): Monitoring and Operating a Private Cloud (70-246)
 Microsoft Certified Technology Specialist (MCTS): System Center Operations Manager 2007,
Configuration (70-400)
 IBM Certified Deployment Professional - Tivoli Netcool/OMNIbus V7.3 Certification
 ITIL Foundation V3 Certified

2. PROJECTS HANDLED AT MICROSOFT GLOBAL SERVICES INDIA LTD
Role: SCOM Consultant - Management Pack Author
Project: Savings Bank of Russian federation
Tools/Technology Used: Microsoft System Center Operations manager(SCOM), Visual Studio
Authoring Extension, Exchange 2013, Active Directory
Languages Used: Powershell, XML
Project Brief and Role:
SBRF modernized their E-mail system to meet their business requirements of a large-scale expansion of the
resources and increase the productivity of all users. SBRF has implemented System Center 2012 R2
Operations Manager and Exchange 2013 Management Pack to provide proactive monitoring of their new
Email System. Additionally, SBRF required certain monitoring scenarios that are not available out of box
with Exchange 2013 Management Pack.
The objective of my role is to develop a custom Management Pack in System Center 2012 R2 Operations
Manager to enable Microsoft Exchange 2013 monitoring of the following scenarios:
• Tracking access (ACL) changes to the VIP-user mailboxes (mailboxes are determined by the location
of the mailbox in the database).
• Track changes in the configuration of all Exchange Server in the mailing system.
• Tracking deviation in Server configurations from between various Edge Servers in the environment.
The Base Configuration is of each Edge server is defined by SBRF.
• Monitoring user connectivity to exchange through interfaces like Outlook, Outlook Web Access,
and Exchange ActiveSync (Synthetic transaction).
• Monitoring time taken by test messages to travel between two messaging servers in the Outer
segment. SBRF has two segments for their mailing system –Outer Segment and Inner Segment.
Monitoring is implemented in outer segment only
• Monitoring total time taken by test message from the external to the internal segment and back
(sending the reply message from the inner segment is implemented using the functionality of the
Auto Reply)
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Role: Powershell Consultant
Project: Sodexo, France
Tools/Technology Used: Active Directory, Exchange 2013
Languages Used: Powershell
Project Brief and Role:
Sodexo planned to implement Hybrid Exchange Infrastructure which involves Synchronizing On-Premise AD
objects with Azure AD. The migration/synchronization involves more than 100,000 AD objects. The On-
Premise to Azure synchronization will fail for objects with certain criteria as described in below article.
http://social.technet.microsoft.com/wiki/contents/articles/19901.dirsync-list-of-attributes-that-are-synced-
by-the-azure-active-directory-sync-tool.aspx

3. The objective of my role is to develop a custom powershell script based tool which takes UPN/Email of an
AD object as input and evaluate if the AD object is suitable for synchronization.
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Role: Migration Consultant – Automation Consultant
Project: SEHA, Abu Dhabi
Tools/Technology Used: Active Directory, Exchange 2013
Languages Used: Powershell
Project Brief and Role:
SEHA has planned to consolidate various domains/business entities in to one for administrative
convenience. The migration involves thousands of users, their mailboxes and workstations to be moved
along with the current configuration and profile.
The objective of my role is to develop powershell scripts to automate the migration and perform migration
activities daily for set of users and workstations.
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Role: SCOM Consultant
Project: DAIMLER, Germany
Tools/Technology Used: SCOM
Project Brief and Role:
Daimler wants to setup a dashboard in SCOM to highlight monitoring information from the SCCM 2007
infrastructure managed by SCOM 2012.
The objective of my role is to develop a interactive dashboard in SCOM 2012 to display the health status of
various componnets of SCCM Infrastructure like Software Update Points, Database, Replication and Backup
State, Distribution Point etc., along with Overall SLA of the application.
PROJECTS HANDLED AT TATA CONSULTANCY SERVICES
Role: Enterprise Monitoring Solutions Specialist/Consultant
• Technical Lead - Administrator and Management Pack Developer – System Center Operation
Manager 2012 R2.
• Technical Lead - Administrator and Run Book Designer – System Center Orchestrator 2012 R2.
Designation: Systems Engineer
Tata Consultancy Services
Project: The Home Depot, Atlanta (Oct 2010 – Oct 2014)
Tools/Technology Used: Microsoft System Center Operations manager(SCOM), Microsoft System
Center Orchestrator(SCORCH), Splunk, IBM Tivoli Netcool, Microsoft SharePoint, HP Service
Manager, HP Automation Client (Opsware).
Languages Used: Powershell, VB Scripting, Unix Shell Scripting, Perl Scripting, XML
Project Brief:
Enterprise monitoring ensures the availability and performance of all the IT assets across the IT
infrastructure in Home Depot environment. System Center Operations Manager (SCOM) is used to
monitor the applications, software and hardware components availability and performance. SCOM agent

4. is deployed to all windows servers across the datacenters and stores using SCCM and all unix servers
across datacenters and stores through HP Opsware. Monitoring is setup for an application or software or
hardware component through management packs and the alerts are routed to the corresponding teams.
The Home Depot SCOM environment consists of three management groups collectively having 114
management servers monitoring 8,500 windows and 11,500 Unix/Linux computers and 1500+ URLs.
Custom management packs are written and default management packs are tuned to fulfill customer
requirements for various applications.
The SCOM generated alerts are integrated with HP Service manager and custom paging application
through SCOrch. SCOM to HPSM runbook architecture in SCOrch picks alert from SCOM, queries
enrichment database, creates ticket in HPSM, and sends Hi-Pri email through homegrown paging system.
Automations for certain alerts are configured within the SCOrch system to reduce manual effort.
The project is following the offshore on-site methodology, wherein a part of the team is working at off-site
at Chennai, India and the rest of the team (The Home Depot associates) working from on-site at Atlanta
and Austin, USA
Responsibilities:
• Responsible for the day-to-day administrative and operational duties for all the SCOM
management servers and agents in the environment
• Troubleshooting issues with SCOM agents in windows and UNIX servers.
• Creating, testing and deploying custom Management packs using ITIL process to offer End – to
– End Monitoring.
• Develop complex scripts in Powershell, Unix Shell Scripting, Python, and Perl for custom
monitoring solutions.
• Tune existing/default management packs to suit customer requirements.
• Work with Microsoft DSE to analyse the application performance and work on improvements
to stabilize the environment.
• Participating in Incident calls and engaging Microsoft Support to fix critical issues with SCOM
application.
• Upgrading SCOM environment with new release and applying update rollup packages.
• Packaging SCOM Agents, testing the functionality across various Windows and Unix/Linux OS
and deploying them through SCCM (for windows) and HPSA (for UNIX) as per ITIL process.
• Reporting and Auditing through Splunk and SCOM.
• Creating views and dashboards in SCOM.
• Automating Enterprise Solutions for new projects through System Center Orchestrator, SCOrch.
• Primarily use Microsoft System Center Orchestrator “Runbook Designer” to Design & develop
automations/runbooks / framework
• Deployment of new Integration packs for Orchestrator & installing new patch changes.
• Deployment of new automations workflow/runbooks for RFC changes using ITIL processes
• Key member for new requirement gathering & delegating work to other team members for
SCOM monitoring and SCOrch automation.
• Training new resources for SCOM and SCOrch daily maintenance tasks.
• Interact/Consulting with Application teams across The Home Depot Project for gathering new
requirements to monitor various application components and automate the manual work done
by resources.
• Prepare the Script Development Strategy.
• Evaluate Business Requirements, Perform Impact Analysis, and create Detail Design
Specifications.
• Prepare the Testing Strategy and Test plans.
• Executing the test plans & preparing documentation.
• Identify and track defects during testing.
• Analyse root cause (RCA) of defects and providing the best solutions.
• Co-Ordinate with Application teams for ensuring the script’s functionality.

5. • Manage the Enhancement Task Activities.
• Define monitoring standards in the environment in order to make the environment more stable
and reduce outages by implementing proactive monitoring solutions.
• Provide detailed monthly reports on the team’s progress to higher management. Maintain
metrics of team performance, completed solutions, team competencies, effort utilization and
system problems
TRAININGS ATTENDED
Year Title Location Organised by
2015 Implementing Azure
Infrastructure
Bangalore Microsoft
2015 SQL 2014 Bangalore Microsoft
2012 Using Spunk 4.3 Chennai Splunk Inc.,
2012 Shell Scripting in Linux Chennai TCS
2012 ITIL V3 Foundation
Syllabus v4.2: Service
Design Fundamentals
Chennai TCS
2012 Perl Language
Fundamentals
Chennai TCS
2011 Microsoft SCOM Chennai Microsoft
2011 Integrated Quality
Management System –
iQMS
Chennai TCS
2011 PL/SQL - Advanced Chennai TCS
EDUCATIONAL DETAILS
COURSE INSTITUTION YEAR PERCENTAGE

6. 10th
Srinivasa Vidhyalaya Matriculation
Higher Secondary School, Udumalpet
2003-2004 90%
12th
Srinivasa Vidhyalaya Matriculation
Higher Secondary School, Udumalpet
2005-2006 92.5%
B.E.(Mechanical)
Govt. College of Technology,
Coimbatore /Anna university,
Chennai
2006-2010 8.28 (CGPA)
PERSONAL DETAILS
 Name : Gowdhaman K
 Father Name : Karthikeyan R
 Nationality : Indian
 Date of Birth : 07 June 1989
 Languages Known : English, Tamil
 Hobbies : Playing Chess, Cricket, Gardening
 Alternate email : gowdhaman.udt@gmail.com
 Mobile number : + 91 9686269966
 Passport Détails : No : J2713497 POI : MADURAI DOI : 23/08/2010 Valid Till : 22/08/2020
 Permanent address : 1/77, Pushpathur and Post
Palani Taluk
Dindigul District - 624618
Tamil Nadu, India
 Residential address : #52, Ground Floor
4th
Cross, 11th
Main,
Gaurava Nagar, J.P Nagar 7th
Phase,
Bangalore - 560078
Karnataka, India

7. 10th
Srinivasa Vidhyalaya Matriculation
Higher Secondary School, Udumalpet
2003-2004 90%
12th
Srinivasa Vidhyalaya Matriculation
Higher Secondary School, Udumalpet
2005-2006 92.5%
B.E.(Mechanical)
Govt. College of Technology,
Coimbatore /Anna university,
Chennai
2006-2010 8.28 (CGPA)
PERSONAL DETAILS
 Name : Gowdhaman K
 Father Name : Karthikeyan R
 Nationality : Indian
 Date of Birth : 07 June 1989
 Languages Known : English, Tamil
 Hobbies : Playing Chess, Cricket, Gardening
 Alternate email : gowdhaman.udt@gmail.com
 Mobile number : + 91 9686269966
 Passport Détails : No : J2713497 POI : MADURAI DOI : 23/08/2010 Valid Till : 22/08/2020
 Permanent address : 1/77, Pushpathur and Post
Palani Taluk
Dindigul District - 624618
Tamil Nadu, India
 Residential address : #52, Ground Floor
4th
Cross, 11th
Main,
Gaurava Nagar, J.P Nagar 7th
Phase,
Bangalore - 560078
Karnataka, India