SlideShare a Scribd company logo
“Going Deeper, Seeing Further...”
- Many companies have started to use ethnography as a way
to improve there company
Wednesday, December 14, 16
“Going Deeper, Seeing Further...”
- Zooming out and taking a look at the bigger picture was one
strategy of observing consumers.
Wednesday, December 14, 16
“Going Deeper, Seeing Further...”
- Observing extreme people and analogous cases gave a
different perspective to companies.
Wednesday, December 14, 16
“Going Deeper, Seeing Further...”
- Involving consumers with the company was a open up the
process to the consumers.
Wednesday, December 14, 16
“Going Deeper, Seeing Further...”
-Using ethnography will hopefully be beneficial for everyone.
Wednesday, December 14, 16
Ethnographic research
- TrancenDANCE observation
Wednesday, December 14, 16
Ethnographic research
- TrancenDANCE observation
Wednesday, December 14, 16
Ethnographic research
- TrancenDANCE observation
Wednesday, December 14, 16
Ethnographic research
- TrancenDANCE observation
Wednesday, December 14, 16
Ethnographic research
- TrancenDANCE observation
Wednesday, December 14, 16
Ethnographic research
- Two different girls taught the class
Wednesday, December 14, 16
Ethnographic research
- One of the teachers struggled to remember her own
choreography
Wednesday, December 14, 16
Ethnographic research
- Some of the people could pick up the choreography faster
than others
Wednesday, December 14, 16
Ethnographic research findings
- Choreographer could write down the steps so she does not
forget it when she is teaching
Wednesday, December 14, 16
“Interviewing Humans”
-Be prepared, create an interview guide to stay on topic and
get all the information you need
Wednesday, December 14, 16
“Interviewing Humans”
-An interview has three acts: the introduction and warm-up,
the body of the interview, and the conclusion
Wednesday, December 14, 16
“Interviewing Humans”
-When conducting the interview make sure that the participant
feels comfortable
Wednesday, December 14, 16
“Interviewing Humans”
-Let them talk most of the time. You are interviewing them so
do not start talking about yourself.
Wednesday, December 14, 16
“Interviewing Humans”
-After the interview look for themes and be sure to use the
language and terms of the person you interviewed to
represent there answers better.
Wednesday, December 14, 16
Interview Guide
Wednesday, December 14, 16
Edited Interview
- https://youtu.be/LFh9NcneDlo
Wednesday, December 14, 16
Interview Findings
- Both girls enjoy TrancenDANCE but feels that they need a
bigger space to practice
Wednesday, December 14, 16
Peer to Peer Documentation
Wednesday, December 14, 16
Peer to Peer Documentation
Wednesday, December 14, 16
Peer to Peer Documentation
Wednesday, December 14, 16
Peer to Peer Documentation
Wednesday, December 14, 16
Peer to Peer Documentation
Wednesday, December 14, 16
Peer to Peer Documentation Findings
- Needs more time to rehearse
Wednesday, December 14, 16
Peer to Peer Documentation Findings
- Could cost less money
Wednesday, December 14, 16
Desk Research, Business Sites
- “Keeping Mentally Busy Tied to Less Memory Loss”
- One of the choreographer kept forgetting her choreography
as she was teaching it
- http://www.reuters.com/article/us-keeping-mentally-busy-idUSBRE96218320130703
Wednesday, December 14, 16
Desk Research, Business Sites
- “Make Colleges Pay Loans If Their Students Can’t”
- Two girls quit trancenDANCE because there is a monthly
fee of ten dollars which is to much for them now that they are
in college
- https://www.bloomberg.com/view/articles/2016-10-06/make-colleges-pay-loans-if-their-graduates-
can-t
Wednesday, December 14, 16
Desk Research, Business Sites
- “For Millennials, Adulthood Now Defined by Financial
Freedom”
- College costs a lot of money and some students have extra
money to spare to a club
-http://www.reuters.com/article/us-column-money-adulthood-idUSKCN12A27L
Wednesday, December 14, 16
Desk Research, Business Sites
- “Is Anybody Helping Millennials Navigate Their Student
Loans?”
- College students are having issues with money as college
is so expensive
-http://www.bloomberg.com/news/articles/2016-10-13/the-people-there-to-help-with-student-loans-are-
less-than-helpful
Wednesday, December 14, 16
Desk Research, Business Sites
- “Saving for college? Why bank accounts aren't smart”
- Many college students struggle with money
- http://www.reuters.com/article/us-education-college-savings-idUSKCN11Y078
Wednesday, December 14, 16
Executive Summary
Using a Kickstarter-like philosophy, a centrally located shared
space for college age adults functions as a fundraising
raising resource.
Celebrities are encouraged to donate their time to help the
club with fundraising.
Applications include a free or inexpensive place to hold
meetings and fundraising events as well as providing jobs for
college aged adults.
Wednesday, December 14, 16
Infographic Elements
-College clubs, space for meetings, fundraising, jobs for
students, and fits all members.
Wednesday, December 14, 16
Infographic Sketches
Wednesday, December 14, 16
Infographic Sketches
Wednesday, December 14, 16
Infographic Sketches
Wednesday, December 14, 16
College Clubs
Space for meetings
Jobs for
students
Fundraising
Fits all members
of club
Celebrities
Final Infographic
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Environment and User Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Selected Device Image
Wednesday, December 14, 16
Imagined Product/Service In Situ
Visualization
Wednesday, December 14, 16

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Going deeper, seeing further 12 14-16