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- 2. GOSSELIN MOBILITY SERVICES No matter where in the world corporate assignees are off to, we have the expertise to take them there 04 Introduction 07 Pre-departure 08 Destination 10 Repatriation 11 Consultancy 12 Client support 14 GET IN TOUCH
- 3. 5 With over 50 years’ experience relocating expats and their families around the world, we’re absolute experts in making their transition to a home away from home as smooth as possible. From the initial planning stages of relocation all the way up until it’s time to come home again, we’ll be there every step of the way. Once upon a time, corporate relocations were very basic. Employees could simply be deposited in a new country without any sort of introduction to the place beforehand, without any assistance adjusting or settling in, and without any support for spouses and children. Nonetheless, corporate assignees were expected to succeed. Such a thing is practically unthinkable today. Being in the business for 50 years, we’ve been there first-hand to witness a revolution in thinking. Actually, we’ve done more that witness the revolution; we’ve been a part of it. We’ve helped to design and implement corporate relocations programmes that assignees of the past would be exceedingly envious of. Our programmes are comprehensive and tailor-made, taking absolutely everybody into consideration: the employee who is relocating, their family, and the company sponsoring the relocation. Our number one aim is to provide a flexible, supportive, personal service to all those involved, from the moment the assignment is accepted, to the moment the assignee returns home again. company overview Seamless relocations to and from anywhere in the world “Our number one aim is to provide a flexible, supportive and personal service.” Pre-departure We offer a comprehensive range of pre-departure services, including orientation tours and welcome packs, designed to ease the assignee and their family into their new location. Destination&Repatriation From transporting belongings to the new location, to help finding a new home, to connecting utilities, to doing it all in reverse on the way back home, we take care of absolutely everything. Consultancy Over and above our comprehensive range of relocations services, we also provide consultancy services to cater for the increasing diversity and complexity of international assignments. Move management services, corporate policy design, global expense management, compensation administration and more, you can trust us to masterfully take care of even the trickiest of international relocations. We can also do it in line with your corporate policies and budgets.
- 4. 7 Employees who are better informed and prepared for their relocation are obviously more likely to adjust and succeed after arrival. Pre-Departure “Before anything else, preparation is the key to success” – Alexander Graham Bell Helping your assignees plan for their new life abroad Home search Selection and accompanied viewing of properties that meet the assignees’ requirements and are within the housing allowance/budget. We can also help to negotiate lease contracts and arrange inventory checks Intercultural Training Programmes to foster cultural awareness and understand the impact of cultural differences. Also available for spouses/partners and children Visa and immigration services Advice and assistance gathering and completing all necessary documents School search Selection and accompanied visits, and advice on country-specific education systems Temporary accommodation Furnished and serviced apartments for shorter assignments, or for the first few weeks of an expatriation period Orientation tours Guided tours of relevant locations and amenities such as schools, doctors and shopping areas. Our city orientation programmes can be used as a preview trip, enabling the employee to decide whether to accept the proposed assignment Country-specific welcome packs Including maps, specialised expatriate books and magazines, and country-specific information Welcome phone calls and intake meetings To ascertain the assignees’ requirements and discuss all the areas we can help them with Our comprehensive pre-departure services are designed to make your assignee and their family as comfortable, secure and relaxed as possible as they prepare to move to an entirely new environment. ONE TWO three four FIVE SIX SEVEN EIGHT
- 5. 8 Few can do it alone. Success most often relies on support. DESTINATION Once your assignee has arrived in their new location, we provide a wide range of destination and settling-in services to help them successfully navigate and adjust to their new environment. Utility connections Gas, water, electricity, telephone Partner/Spouse support Introduction to clubs, interest groups and expat support groups Opening a new bank account Advice on the banking system and assistance opening a bank account Residence permits Accompanied visits to town hall Home lease contracts Including payment of the first month’s rent Language training Foreign language courses in order to develop necessary language skills “Any human anywhere will blossom in a hundred unexpected talents and capacities simply by being given the opportunity to do so” – Doris Lessing Car rental/Driving license exchange Coordination of rental furniture Including linen, kitchenware and electrical appliances
- 6. Closing back account(s) Mail forwarding support Cancelling insurance and memberships/subscriptions Deregistering with the authorities Disconnecting utilities Arranging an exit survey Organising pre-inspection of residence Terminating lease contracts End of tenancy cleaning Cancelling school enrolments The conclusion of international assignments requires just as must organisation as the beginning. REPATRIATION Once the assignment has been completed and your employee is ready to move back home or to another host country, they will require just as much care and attention as when they left. We provide comprehensive repatriation services so that the assignee can return home leaving only good memories behind. International assignments are more diverse and complex than ever before. We can masterfully handle even the trickiest of relocations. CONSULTANCY SERVICES We already provide tailor-made relocation services to suit your employees’ specific needs, but we can also make it so that you and your assignee almost literally don’t have to lift a finger. 10 11 Group Move Management To design a highly customised transition plan for Group Moves Ongoing Assistance We can be available at any time to help with problems related to the housing or relocation process. Tax Management Gosselin Mobility Services and its partners deliver tailor-made tax compliance and advisory services Property management Including gardeners, maintenance service, maid services and handyman services Expense management We reimburse employee’s relative costs according to your corporate policies and assignment conditions Corporate Policy Design Providing Relocation Policy Development and Review Move management services We can coordinate and organise the entire move according to your corporate policies and assignment details
- 7. GOSSELIN MOBILITY SERVICES With 48 offices in 32 countries worldwide, we can really take your employees anywhere. Client Support From the moment the relocation is booked to the moment your assignee returns home again, we’ll be here for you with your very own single point of contact. With over 50 years’ experience in the industry, we really have seen it all, and we can handle even the trickiest of relocation questions. We’re also committed to offering a flexible, efficient and above all personal service.
- 8. BELGIUM - Brussels & Antwerp THE NETHERLANDS GERMANY FrankfurtBitburg Mannheim Stuttgart Nürnberg Würzburg ITALY SICILY SPAIN FRANCE ENGLAND SWEDEN FINLAND NORWAY Kaiserslautern Paris London Oslo Stockholm Helsinki Madrid Munchen Milan Aviano Vicenza Napoli Catania Rome CZECH. REP. Prague POLAND Warsaw UKRAINE Kiev BELARUS Minsk LITHUANIA Vilnius LATVIA Riga ESTONIA Talinn St. Petersburg Sakhalin RUSSIAN FEDERATION Moscow SWITZERLAND Geneva SLOVAKIA Bratislava HUNGARY Budapest SLOVENIA Ljubljana CROATIA Zagreb BOSNIA H Sarajevo SERBIA Belgrado ROMANIA Bucharest BULGARIA MACEDONIA Skopje ALBANIA Tirana TURKEY Ankara Istanbul Adana Maastricht Amsterdam GEORGIA Tbilisi AZERBAIJAN Baku Almaty TAJIKISTAN Dushanbe TURKMENISTAN AshgabatARMENIA Yerevan KAZAKHSTAN Astana RUSSIAN FEDERATION DENMARK Copenhagen UZBEKISTAN Tashkent KYRGYZSTAN Bishkek Vienna AUSTRIA +32 2 752 21 60 gms@gosselingroup.eu www.gosselingroup.eu We’re located at Brucargo Building 739 1931 Zaventem Belgium Gosselin Mobility Services is a specialist division of the Gosselin Group, an international moving and logistics company with 48 offices in 32 countries worldwide. get in touch 14 15