The document discusses how 11 US universities are utilizing Gluu EDU to manage and support Shibboleth IDP, highlighting deployment scenarios, business cases for managed services, and features like multi-factor authentication and support for OpenID Connect. It details typical deployments, costs, and integrated expert support offered by Gluu, emphasizing their advantages over manual configurations. The agenda includes an introduction, a demo of Gluu services, and a Q&A session, with links to learn more about Gluu EDU.