This document contains a glossary of terms used in operations and project management, including terms related to OM functions, decision making, process design, layout, forecasting, lean operations, project scheduling, and more. It provides definitions for over 50 operations and project management concepts and techniques. The glossary is intended to define commonly used language in operations and project management.

1. GLOSSARY OF TERMS USED IN OP & PM
Sudarshan Kumar Patel
PGDMA-1320
NAARM

2. GLOSSARY
 Operation Management
 OM Function
 OM Role
 QMO
 OM Characteristics
 OM Decisions
 Performance Objectives
 OM 5P
 Process Types
 Service Shops
 Process Mapping
 Little’s Law
 Design Funnel
 QFD
 Taguchi Methods
 Computer Aided Designs
 Poka Yokes
 Location Capacity
 Location Technique
 Utilization & Efficiency
 GIS
 Forecasting Methods
 Layout
 Balancing Techniques
 Process Technology
 MIS,DSS,TPS,ESS
 Lean Operation
 JIT,KANBAN,KAIZEN,6SIGMA
 Waste Elimination 5s
 Project
 Project Crashing
 Constraints of Project
 AOA,AON,CP,CPM
 Gantt Chart, Milestone,
PERT,WBS

3. THANK YOU