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SECONDARY RESEARCH                                 BRAND LANDSCAPE                                                                                    1




                                                     The Glidden paint brand offers
                                                     a rich tradition of innovation.
                                                               THE CHALLENGE
                                                               “The challenge for the 2013 NSAC is to help build awareness and consideration for
                                                               the Glidden paint brand within U.S. Walmart stores by developing an integrated and
                                                               multi-platform marketing effort for three different customer segments” (NSAC 2013 Brief).

                                                               GLIDDEN MARKETING
                                                               The “Glidden gets you going” campaign was a 2011 Effie winner focused on making
                                                               painting easier for consumers. Glidden was and is still positioned as the paint that
                                                               “takes the pain out of painting.”
                      Glidden gets you going
                                                               BUILDING RELATIONSHIPS
                                                               Glidden utilizes a variety of promotions to build grassroots community relationships,
                                                               new lifestage awareness and even team spirit. These promotions are often exclusive
                                                               to a specific retailer such as Home Depot, Walmart, or Glidden paint specialty stores.


                                                               VIRTUAL                  DWELL                    APARTMENT                INSPIRATION:
                                                               SAMPLING:                MAGAZINE:                THERAPY:
                                                                                                                                          On and Offline: Top
                                                               “My Colortopia”          “Color Me Impressed”     Blog sponsor (2012)      10 Color Picks, Sports
                                                               visualizer, oversized    contest and “The Full    “Renters Get Rolling”    Teams, Consumer
                                                               paint chips and paint    Spectrum” video          and “Painting Made       Inspiration Blogs and
                                                               testers.                 series (2010)            Simple with              Glidden-On-The-Go
                                                                                                                 3-in-1 Paint”            app.
                                                                                                                 (Home Depot)


Glidden is no stranger to digital advertising. For
example, mobile barcodes in magazine ads have
been part of Glidden’s 360º marketing campaign
to assist consumers with color choice.
SECONDARY RESEARCH                                                COMPETITORS                             WALMART MARKETING                                2




                                                                                                           As of 2011, home decor
                                                            COMPETITORS                                    represents 5% of Walmart
                                                                                                           sales. (Hoovers, 2012)

                                                                                                           WALMART
                                                                                                           Through philanthropic partnerships Walmart donates
                                                                                                           almost $900 million yearly to non profits, communities,
                                                                                                           military families and veteran support programs.



                                                                                                             Walmart has become the
                                                                                                             #1 retailer for check-ins on
                                                                                                             Yelp, Twitter, FourSquare
                                                                                                             and Instagram.                  (Mashable, 2012)


                                                                                                                       Growing Mobile Brand Strength


Key competition campaign messages: color, 2-in-1 coverage, personal style, fashionability and expertise.




The decorative paint market
is oversaturated with brands
hyping near-identical messages.
                                                                                                                       (Local Response, 2012 Mashable, 2012)
Key Glidden paint competitors partner with the usual suspects such as
Ronald McDonald House, NASCAR, Habitat for Humanity and Glee.
SECONDARY RESEARCH                                                   TRENDS                     DIGITAL & HOME DECOR                              3




                                                                                                     “GOOGLE IT”
ASK YOUR FRIENDS
Research has shown that people regularly tap into friends, family members and even strangers for
advice before purchasing products (Trendwatching.com, 2013). Overall, four out of five people seek
                                                                                                     Internet search, apps, blogs,
                                                                                                     online communities and
advice through social media before making major purchasing decisions (Shopigniter, 2012).



BENJAMIN MOORE                                                                                       social media all help people
AND SHERWIN
                                                                                                     discover and share better
WILLIAMS
CURRENTLY                                                                                            ways to live and spend
DOMINATE THE                                                                                         their money. (Ad Age, 2012)
SOCIAL MEDIA
LANDSCAPE

THERE’S NO PLACE
LIKE HOME                                                                                                            of women don’t go an hour
                                                                                                                     without checking their phone
Only 11.6% of Americans
moved in 2011, which is                                                                                              (Harris Interactive, June 2012)
the lowest recorded amount
in U.S. history (U.S. Census
Bureau). Due to the
recession, people are
                                                                                                                     of men don’t go an hour
staying put or moving into
                                                                                                                     without checking their phone
smaller spaces (Chicago
Tribune, 2012). Since more                                                                                           (Harris Interactive, June 2012)
time is being spent at home,
people want a space that
is their own (PRNewsWire,
2012). Affordable treats,
                                                                                                                     of consumers say they have used
or “small indulgences”
are number two on JWT’s                                                                                              their mobile phone in a store
2012 Trends Report.                                                                                                  (Interactive Advertising Bureau, 2012)
PRIMARY RESEARCH                                OBJECTIVES & TECHNIQUES                       SEGMENT SUMMARY                                 4




We interacted with over



1,500
                                                                                                   SEGMENT 1
                                                                                                   PAINTING NOVICE - MAKE IT MY OWN

                                                                                                    “Walmart is great because they have really
                                                                                                   cute home decor and I can find something great
                                                                                                   for our new place when I’m there for other things.”
people within our Glidden
                                                                                                   “I’m really excited to paint my new place,
Walmart segments nationwide.                                                                       but wish I had a designer to help me out.”
                                                                LINDSAY, 24
                                                                RENTER, ENGAGED
               4.5%
                             4.7%
                                         56%         2.9%
 3.2%                                                                                              SEGMENT 2
                                                                                                   FAMILY PAINTER -- MAKING THE HOUSE A HOME
                                                 4.5%
                                                                                                   “Walmart saves me a lot of running around,
                                                                                                   and the kids find stuff there too.”
                                               12%
                                                                                                   “It’s hard for me to get 15 minutes to myself,
                      5.2%          7%                                                             let alone paint, but when I get the chance to
                                                                                                   make something look nicer in our house,
Percentage of primary research respondents per region.
                                                                LENISA, 31                         I get it from Walmart.”
                                                                HOMEOWNER, WORKING SINGLE MOM


PRIMARY RESEARCH OBJECTIVES
• Discover painting motivations by segment                                                         SEGMENT 3
• Explore emotions throughout the painting process                                                 EXPERIENCED PAINTERS -
• Understand attitudes towards competitor brands                                                   BEAUTIFICATION AND MAINTENANCE
• Evaluate segments’ attitudes towards Walmart
	 and paint shopping alternatives                                                                  “We’re on a bit more of a budget than anticipated,
• Learn Glidden’s current and potential                                                            so we are at Walmart a lot, but I’m not sure if we
	 consumer positioning                                                                              trust their paint or paint help.”

RESEARCH TECHNIQUES                                                                                “We’ve painted our fair share and it can be a chore,
                                                                LISA, 50 & CRAIG, 64               so it would be nice to find some shortcuts while
• Quantitative nationwide surveys                               EMPTY NESTERS, NEW GRANDPARENTS,
                                                                                                   sprucing up the place. It has to look good!”
• Qualitative research: interviews, focus                       RETIREMENT WORRIERS
	 groups, ethnography and netnography
PRIMARY RESEARCH                                            ETHNOGRAPHY                                            NETNOGRAPHY                               5




On and offline observation work
uncovered cross shopping potential,                                                                         ColorPlace


paint department inconsistencies
and painting love/hate relationships.
                                                                                                               $15.97/gallon      $27.72/gallon   $25.97/gallon


PAINT AND WALMART                                                                                               Good                Better          Best
ETHNOGRAPHY
We visited Walmart stores across
the nation to observe shoppers in the                                                           Good-Better-Best Paint Tiering System at Walmart. Similar color coding
home decor and paint departments.                                                               could potentially confuse some shoppers and busy employees.
We discovered several in-store
inconsistencies which may merit
additional attention from the                                                                                                  NETNOGRAPHY
Glidden Brilliance team.	               In-store on shelf. Note handle placement over 2-in-1.
	 • Inconsistent employee training 	
		 and difficulty finding paint help
	 • Erratic displays: unstocked
		 stores with differing and
		 unorganized layouts		
	 •	Employees sometimes
		 recommended Better
		 Homes and Gardens
	 • Handle sometimes covered
		 the 2-in-1 message
CART ANALYSIS
We observed Walmart paint
department shoppers to learn
what else they were putting in their
carts. Through our observations
we learned that the shoppers were       Field notes from observation work in-store revealed
                                        cross-shopping behavior. Many paint aisle carts
frequently purchasing household         analyzed had home décor items (bedding, towels,
items as well as home decor.            knick-knacks) selected for purchase.
PRIMARY RESEARCH                               QUALITATIVE & QUANTITATIVE                                           KEY FINDINGS                                                6



       OVER 50% WISH THEY HAD                                         GLIDDEN HAS                                                      Unaided Brand Awareness
       AN INTERIOR DESIGNER.                                          LOW UNAIDED
       75% WANT THEIR ROOMS TO                                        BRAND AWARENESS.
       REFLECT THEIR PERSONALITY.

“We just moved in and the walls were not really            Out of 950+ respondents, 36% could
our style, so we painted our rooms to meet our             not recall a paint brand. Behr and
individual tastes.”
                                                           Sherwin-Williams had highest unaided
Kim 25, Laurie 27, Michelle 27,
                                                           recall. Glidden was only 6%.
Segment 1, Single Renters, NV
 “I was going to move into a new room, but I
didn’t think the color the room had suited me.”
Sara, 19, Segment 1, Single Renter, IL


           ALL VALUE A                                                ALL SEEK ADVICE FROM
           ONE STOP SHOP.                                             FAMILY MEMBERS, FRIENDS
                                                                                                                             Painting is an Emotional Roller Coaster
                                                                      AND STORE EMPLOYEES.
                                                                                                                       Excited
                                                                                                                            Excited




“I buy everything there.”
                                                           “Without recommendations from friends or a                  Hesitant
                                                                                                                           Hesitant
Susie, 24, Segment 2, Family Homeowner, Georgia            professional painter, I don’t know whether the
“I like Walmart because they seem to                       paint is quality or not.”
have the one stop mentality down pat.”                     Spencer, 67, Segment 3,
                                                                                                                       Frustrated
                                                                                                                          Frustrated
Kirk, 46, Segment 3, Family Homeowner, AR                  Family Homeowner, CO
                                                           “I had my mom help me pick out a paint color.”                                                                                THE END
                                                                                                                                                                                        The End




                                                                                                                                                                               Pai
                                                                                                                                         In s




                                                                                                                                                                    Pur
                                                                                                                                                         Con
                                                                                                                                                                                         RESULT




                                                                                                                                                                                  n
                                                                                                                                          pir
                                                                                                                                                                                         Result




                                                                                                                                                                       cha
                                                                                                                                                          sid




                                                                                                                                                                                tD
                                                           Meghan, 23, Segment 1, Single Renter, NY




                                                                                                                                              atio




                                                                                                                                                                                   ay
                                                                                                                                                           era




                                                                                                                                                                          se
                                                                                                                                                  n
           THE SEGMENTS




                                                                                                                                                               ti
                                                                                                                                                               on
           KNOW THE ACT
           OF PAINTING
           CAN BE HARD.
                                                                      PAINT NOVICES                         •	Need help decorating
“Painting takes all day, and it takes a lot out of you.”                                                    •	Time/money constraints
Jill, 50, Segment 3, Family Homeowner, OH                             YOUNG FAMILIES                        •	Seek pride in decorating

“I was happy at the beginning, then I got a little                                                          •	Buy Walmart home decor
                                                                      EXPERIENCED PAINTERS
frustrated, and then at the end I got really excited.”                                                                                                All of our segments want help designing a
Teresa, 28, Segment 2, Family Homeowner, NM                                                                                                           great looking room faster and for less money.
STRATEGY                             OBJECTIVES & POSITIONING                                                                                      7



POSITIONING                                                        GLIDDEN NEEDS A
                                                                   RELATIONSHIP WITH PEOPLE,
While most brands focus on                                         NOT A PAINTING FLING

just selling paint, Glidden is                                     Given the 5 year gap between
                                                                   painting projects, Glidden MUST
                                                                                                                Life’s best fixes are often the unexpectedly easy
present before, during and                                         build relationships with consumers.
                                                                   To do so, Glidden Brilliance will
                                                                                                                ones. True brilliance lies in ease and simplicity.
                                                                                                                Our campaign is all about creating connections
after the painting process.                                        provide decorating and painting
                                                                                                                between what our segments value and what
                                                                   help to consumers in everyday life.
                                                                                                                Glidden is all about: being easy, simple,
                                                                   Then, when painting needs arise,
CAMPAIGN OBJECTIVES (MAY - SEPTEMBER 2014)                                                                      convenient, with high value and great results.
                                                                   Glidden Brilliance will be there as
Build unaided Glidden Brilliance awareness by 25%                  an already trusted go-to resource            Our campaign synergistically links with Glidden’s
Increase positive brand associations by 20 %
                                                                   and a top of mind brand. Consumers           current “Glidden gets you going” tagline.
Build brand purchase consideration by 15   %
                                                                   will count on Glidden Brilliance to          We just take it a step further for our Walmart
Grow positive brand engagement by 10   %
                                                                   help them complete a project on              shopper. We celebrate simple good living, great
                                                                   time, on budget, stylishly. With the         value and the painting/decorating process all the
Increase “willing to recommend” brand associations by 10    %

                                                                   help of Glidden Brilliance, Walmart          way from inspiration through to enjoyment.
Contribute to Glidden paint sales by year end by 3%
                                                                   shoppers will truly discover brilliance.




	 STRENGTHS                            	 WEAKNESSES                                   	 OPPORTUNITIES                          	 THREATS
	 •	    One stop shop                  	 •	    2-in-1 message is sometimes            	 •	   Cross shopping with               	 •	 Better Homes and Gardens
	 •		   Our segments like Walmart      		      covered by the handle of can           		     home decor                        		   and ColorPlace sometimes
			     home decor                     	 •	    Walmart is not considered 	        	   	 •	   Economic trends and               		   overpowering Glidden in store
	 •		   2-in-1 paint and primer        		      a trusted paint retailer               		     time pressures
                                                                                                                               	 •	 2-in-1 message is no
	 •		   200 million Walmart            	 •	    Inconsistent in-store displays 	       	 •	   Digital sharing
                                                                                                                               		   longer unique
			     shoppers a week                	 •	    Low unaided awareness                  	 •	   All segments want design 	
                                       	 •	    Aggressive competitors                 		     help and painting tips
                                       		      occupying the positions of color, 		   	 •	   No brand speaking to
                                       		      expertise, DIY and quality             		     painting challenges
CREATIVE                                               TELEVISION                                         ON & OFFLINE                                      8




OUR CREATIVE DEMONSTRATES LIFE IN easymode, SHOWING THE CONNECTION
BETWEEN DISCOVERING easymode TIPS AND HOW PAINTING WITH GLIDDEN
BRILLIANCE IS LIKE PAINTING ON EASYMODE.

STORYBOARD - “BROKEN FRAME”
A man and his wife are painting the walls in their bedroom, they come home from Walmart with all of their painting needs. As the husband sits the paint cans down and
starts to spread drop cloths, his wife takes picture frames off of the wall. The last frame hook breaks, and she takes it to the bed to figure out a way to fix it. She affixes a
pop tab from a soda can on the back of the frame with a thumbtack. When she returns to her husband’s side to assist him with the painting project, he is already done.




FRAME 1:                                          FRAME 2:                                   FRAME 3:                                        FRAME 4:
Action:                                           Action:                                    Action:                                         Action:
Stan is prepping for painting while               Meg has broken the frame.                  Meg tacks a pop tab onto the back of the        Stan is already done painting.
Meg takes down the pictures.                      The back hanger has fallen                 frame. She returns to Stan to help him paint.   They are happy that the project
V/O: Life’s greatest challenges can               off and she needs to find a fix.           V/O:                                            is done and their room looks great.
sometimes have the simplest solutions.                                                       That’s why we believe everything in life
SFX: Light cheery music.                                                                     should be as easy as Glidden Brilliance
                                                                                             makes painting.

                                                  FRAME 5:
                                                  V/O:
                                                  Discover Brilliance. Only at Walmart.
             Glidden gets you going
      Visit Glidden.com/easymode for more tips.
CREATIVE                                             OOH                                                   PRINT                                                          9




DIGITAL BILLBOARDS*                                                                                 INSERTS
Every two minutes, our Discover Brilliance digital billboards will engage drivers by using sensor   This Discover Brilliance magazine
technology to match the billboard’s color with passing cars. These digital boards will maximize     insert will include an easymode
the value of peak travel times by changing frequently in traffic.                                   tip: a perforated tray to place
*Top 20 markets “rifle shot” effort. See page 18 for details.                                       on a paintbrush to prevent
                                                                                                    drips while painting.


                                                                                                                                                                         Available only at




                                                                                                          Keep the paint
                                                                                                          off your nose




                                                                                                                    1. Punch out area around 3. Secure tabs inside folds
                                                                                                                      the dotted black line   4. Insert paint brush
                                                                                                                    2. Fold along solid lines




                                                                                                          There are simple solutions everywhere, you just have to
                                                                                                          know where to look. With Glidden Brilliance 2-in-1 it’s like
                                                                                                          painting on easymode. Go to glidden.com/easymode                     Available only at
                                                                                                          to see other ways to make your life easier.
CREATIVE                                           DIGITAL MEDIA                                            10



GLIDDEN BRILLIANCE                                                             THE GLIDDEN LEVEL UP
easymode APP AND MICROSITE                                                     ENGAGEMENT REWARDS SYSTEM
Although on different platforms, these                                         This point system rewards app and microsite
two digital tactics will include:                                              users for reaching engagement milestones.
• A gallery showing all the easymode                                           Rewards include free Glidden Brilliance
	 painting and design tips                                                     paint testers, Walmart coupons, a chance
                                                                               to rename a Glidden paint color or a Weekend
• Sharing functionality allowing users to 		
                                                                               with Glidden. This gamification will encourage
	 take photos of rooms or items to color 		
                                                                               continued engagement with our digital efforts.
	 match, then generate suggested
	 matching color palettes
• Color Snap allows users to take photos
	 of a room and generate suggested 		
	 matching color palettes
• User accounts where they earn
	 points towards various prizes


   The microsite, which mirrors the functionality of the app serves as
   an alternative digital resource for those without a smartphone.



                                                                                  RICH MEDIA
                                                                                  Sidebar ads will change color
                                                                                  based on where the cursor


                       easy                                                       is hovering on a webpage.
                                                                                  Media choices carefully sync
                          scroll left or right to view our tips
                                                                                  up to lifestage and special
                                                                                  interest sites so the paint and
                                                                                  color messages will be relevant.
                                                                                                                       discover
CREATIVE                                       SOCIAL MEDIA         11




OUR GLIDDEN BRILLIANCE                  YOUTUBE
                                        Our Brilliance Bloggers will present
SOCIAL MEDIA                            videos on everything from paint to
                                        easymode tips and more. An overlay
CAMPAIGN TACTICS                        on the Glidden Youtube channel
                                        allows consumers to point-and-click
WILL ENGAGE KEY                         their way to Glidden Brilliance,
                                        Walmart home decor and more.
INFLUENCERS, STIMULATE                  #easymode
                                        Glidden will sponsor a twitter
CONVERSATION AND
                                        sweepstakes, selecting the top 50
                                        influencers based on their number
BUILD BRAND BUZZ.                       of followers using #easymode to
                                        win a room makeover.
PAINT MY PROFILE
There will be 1,000 Facebook            EASYMODE PIN PROJECT
sponsored posts to further engage       Contestants will be given an easymode
our audience on Facebook. Glidden       tip as well as household items to use
Brilliance’s Facebook app gives         for a home decor project. Contestants
users the ability to change the color   then race to reconstruct the tip using
of their profile. Users upload their    the given items. Glidden Discover
cover photos and profile pictures       Brilliance gift baskets featuring paint
which then go through Discover          testers, easy mode tips with the
Brilliance color filters.               needed items and a Walmart giftcard
                                        will be sent to the 50 fastest finishers.
FOURSQUARE
                                        GOOGLE+
Because of Walmart’s Foursquare
check-in prominence, Glidden            Using Google Hangout and Google
will offer free paint testers to        Glass’, augmented reality glasses,
shoppers who “check-in.” Foursquare     the winning Brilliance Blogger
check-in promotion furthers brand       team will host monthly Glidden
awareness and engagement.               ‘point-of-view’ design talks.
CREATIVE                                                    IN-STORE                              DIGITAL                                                 12




To raise the shoppers’ awareness of
Glidden Brilliance, we’ve developed
a strong in-store presence at Walmart
to provide engaging brand touch points.
Note: all tactics will feature a call to action promoting the Glidden Brilliance easymode microsite




                                                                                                      easymode KIOSKS FEATURE*
                                                                                                      • The Discover Brilliance :30 spots will play when the
                                                                                                      	 Samsung tablet kiosk is not in use
                                                                                                      • Features easymode tips to help with painting and design projects
                                                                                                      • In-store locator to find easymode tip items at Walmart
                                                                                                      • Color match and palette functionality using the Samsung
                                                                                                      	 tablet camera to match and generate color values in store
                                                                                                      • Kiosks will be placed in high visibility areas throughout the store




easymode DESIGNER FEATURES*
• Partnership with Samsung on Motion Controlled Smart TV
• Room selector to change room styles as well as wall
	 color with Glidden Brilliance color
• Explore the room to discover easymode tips in use for painting and decor
• Walmart inventory with real time “add to cart” functionality
• There will be one TV per store located at the front entrance                                                          *Top 20 markets “rifle shot” effort. See page 18 for details.
CREATIVE                            IN-STORE                                               POINT OF SALE                                              13



           SHOPPING CART
           INSERT*
           Our shopping cart
           advertising raises
           awareness of Glidden
           Brilliance in Walmart.
           The cart exterior tells
           Walmart shoppers to                                                                              1. The poptops from a can of soda can 
                                                                                                                  be used to hang picture frames.
           visit the easymode
           kiosk while the interior
           mirrors the interactive
           easymode Designer display.                                                                             2. Putting the poptops on a coat 
                                                                                                                  hanger can give you more room 
                                                                                                                          for clothes in your closet.




                                                                                                                       3. A poptop can make for a 
                                                                                                                         good keychain connector.




                                                                                                             4. When trying to remove small nails 
                                                                                                                   from a wall, if you donʼt have a
                                                                                                                    hammer handy, use a poptab.




                                                                                                                        For more tips head over to 
                                                                                                                     the Glidden kiosk in the paint 
                                                                                                                     department, or download our 
                                                                                                             Glidden Brilliance                     app.




                                         CROSS SHOPPING SHELFTALKERS**
                                         Shelftalkers will be placed in key Walmart
                                         departments to encourage shoppers to
                                         visit the easymode kiosk as well as the
                                         Glidden paint section for more easymode tips.
                                                                                                         discover
                                         *Top 20 markets “rifle shot” effort. See page 18 for details.
                                         **This tactic will be part of a nationwide effort.
DIGITAL PUBLIC RELATIONS                           WEEKEND OF BRILLIANCE                                14



THE easymode WEEKEND OF BRILLIANCE
For the first two weeks of the campaign, we

will promote the easymode Brilliance Challenge.

Leading home decor bloggers will be invited to

break into teams and compete in a room design

contest. Each team will be given one hour to

purchase all their home decor, furniture and

Glidden Brilliance from Walmart. After five

hours, viewers will vote for the winning

completed rooms. The first place team will

become Glidden’s Brilliance Bloggers.

The whole event will be recorded and

later posted to Glidden’s YouTube channel.



  WE WILL BE                  Brit.co
                              younghouselove.com
  INVITING FIFTEEN            thenester.com

  OF THE MOST                 thriftydecorchick.blogspot.com   “Bloggers are viewed as trusted friends
                              centsationalgirl.com
  INFLUENTIAL                 psimadethis.com                  and peers, so what they say can enhance
                              thehouseofsmiths.com
  BLOGGERS
  INCLUDING:
                              southernhospitalityblog.com
                              paintedhomedesigns.com
                                                               brand reputation more than a display ad.”
                              colourlovers.com
                                                               Bonnie Kintzer, CEO, Women’s Marketing Inc.
IMC                                        PR EFFORTS                                           OUTREACH       15



PUBLIC
RELATIONS
OUTREACH
Media kits will
be delivered to
national news
outlets and
Brilliance bloggers
to gain earned
media, stimulate
conversation and
build partnerships.




                            PAINT WITH A PURPOSE
                            OPERATION BASEPAINT
                            Glidden will partner with Morale,
                            Welfare and Recreation (MWR)
                            facilities and the Department of               THE GLIDDEN COMMUNITY
                            Defense to donate paint to 20 major            BRILLIANCE PROJECT
                            military installations across the nation .     This crowdsourced social media contest harnesses
                            PAINT HOPE                                     key community organizations such as schools,
                            HOPE NOW is an alliance that has helped        senior centers and park districts to create buzz.
                            5.7 million homeowners prevent foreclosure,    Community members will share and vote for
                            including military families. Glidden           their favorite space needing a paint spruce-up
                            and HOPE NOW will partner to aid in            using Facebook and Twitter. The winning
                            remodeling and repainting at-risk homes.       community space receives up to $1000
                                                                           worth of Glidden Brilliance paint.
                            GLIDDEN’S WISH GRANT
                            Buillding on a recently announced upcoming     PAINT TO END HUNGER
                            initiative with the Make-A-Wish Foundation,    Teaming up with Walmart for a dollar match
                            Glidden Brilliance will paint and remodel      program, Glidden will donate a dollar to Feeding
                            25 children’s play areas in local hospitals.   America for every can of Glidden Brilliance paint sold.
IMC   PR EFFORTS                                         STUNTS                                   16




PAINT CHIPS*                                                      easymode
Glidden’s Discover                                                PARKING*
Brilliance Street Team
                                                                  The Glidden
brings the product to
                                                                  Brilliance Easymode
life, literally. The street
teams wearing Glidden                                             Parking signage
Paint Chip t-shirts will                                          brings a bright
paint Walmart parking                                             splash of color
lots and assist customers                                         to Walmart parking
shopping in the paint                                             lots, builds
section and home decor
                                                                  brand awareness,
aisles of Walmart.
                                                                  generates buzz and
                                                                  reminds shoppers
                                                                  where they parked.




                                     IMPROV PAINT
                                     STUNT*
                                     A special Glidden

                                     improv team, The

                                     Paint Chips, will rush

                                     into high traffic public

                                     spaces and paint 3D

                                     rooms featuring Glidden

                                     Brilliance and Walmart

                                     home decor items.

                                                                *Top 20 markets “rifle shot” effort. See page 18 for details.
IMC                                 STUNTS & PARTNERSHIPS                                                                                       17




AMERICAN BABY                                 BRIDAL SUITE
MAGAZINE                                      Glidden and Walmart
Glidden and American Baby                     Wedding Registry will
magazine will join forces to design           partner to keep the
100 baby rooms for expectant                  honeymoon going.
mothers nationwide. Moms-to-be                100 lucky Walmart
will compete by pinning colors from           bridal registrants will
Glidden Brilliance and Walmart                win a “bridal suite”
home decor. Winners will receive              makeover using the
free Glidden paint and choose home            couple’s choice of
décor items for their nursery makeover        Glidden Brilliance
                                              paint.




                                                           bridal suite
                                                                        BRIT + CO.
                                                                        Brit + Co. is “the leading
                                                                        community for creative living,
                                                                        making and doing in the digital
                                                                        age,” boasting over two and
                                                                        a half million followers.          OUT-OF-HOME PROJECTIONS*
                                                                         Glidden will partner with         Buzzworthy OOH large scale projections in
                                                                          Brit + Co. “kits” to include     high visibility locations will illuminate the
                                                                                Glidden Brilliance         night. The many projected images will credit
                                                                                     testers and
                                                                                                           the local instant celebrities and their design
                                                                                       promotional
                                                                                                           by showcasing their Twitter handle and how
                                                                                         items in
                                                                                                           he/she “discovered Brilliance.”
                                                                                         their monthly
  Brit Kits provide a high profile sampling                                             sampler mailing.
  opportunity for Glidden Brilliance.                                                                      *Top 20 markets “rifle shot” effort. See page 18 for details.
MEDIA                                         PLANNING                                           ON & OFFLINE                                     18



                                                 TELEVISION-CABLE/BROADCAST                                 RICH MEDIA
                                                 To maximize limited funds and still reach a majority of    Our rich media approach provides a cost-effective,
                                                 our target, we will strategically place buys on national   interactive and measurable way to target Walmart
OVERARCHING STRATEGIES
                                                 cable channels that specialize in lifestyle and home       shoppers as they research paint online, seek new
• An aggressive broadcast and                    decorating content.                                        decorating ideas or as they catch up on the latest
	 online media buy will jumpstart                                                                           home trends.
	 the Discover Brilliance campaign,
                                                                                                            www.Brit.co
	 bolstering awareness
                                                                                                            www.younghouselove.com
• Media pulsing will occur around key 	 	
                                                                                                            www.thenester.com
	 painting holidays such as: Memorial 		
	 Day, the 4th of July and Labor Day                                                                        www.thriftydecorchick.blogspot.com
	 to maximize impact right before key 		         DIGITAL-PRE ROLL                                           www.centsationalgirl.com
	 long weekend painting timeframes               Online video channels will allow us to target popular      www.psimadethis.com
                                                 broadcast and cable TV show audiences not included         www.thehouseofsmiths.com
                                                 in our budget. This strategy will increase our brand’s     www.southernhospitalityblog.com
TIMING                                           exposure and affinity with top rated programming.          www.paintedhomesigns.com
• Aggressive primary broadcast and online 	
                                                                                                            www.colourlovers.com
	 media buys will jumpstart the campaign
• Pulsing around key painting holidays
	 such as Memorial Day, 4th of July and          SEO/SEM                                                    PRINT
	 Labor Day will reintroduce the 	 rand
                                   b             Effective keywords will be built into the microsite’s      Interactive inserts will be placed in decor and lifestyle
	 to potential painters and lead to a            metadata to create search engine trust and increase        magazines. Titles were chosen for their strong, targeted
	 measurable increase in sales                   page rank. The key recommended words and                   nationwide circulation, great pass-along value and their
                                                 phrases that will be utilized include:                     opportunities for added-value digital advertising.
                                                 Glidden                     Paint and Primer
SPECIAL TARGETING
                                                 Glidden Brilliance          Paint at Walmart
• We capitalize on key lifestage transitions 	   Discover Brilliance         Interior Paint
	 (e.g., baby, first home, wedding, etc.)        Walmart                     Paint Tips
	 as our research has shown these                2014 color trends           Weekend with Glidden
	 experiences to have a direct correlation       Paint                       Paint bloggers
	 with paint purchases                           Home Decor                  Accent Wall
• We will incorporate media targeting            Room Painting               Paint Calculator
	 the Hispanic population                        easymode                    Painting Furniture
	 through appropriate venues                     Paint Tips                  Nursery
                                                 Paint Apps                  Baby Room
                                                 2 in 1 Paint                Selling house
MEDIA                                                                          FLOWCHART                                                                       BUDGET                                        19



U.S.  NATIONAL
 INTEGRATED MARKETING CAMPAIGN ACTIVITIES                                                                                                                                                                     TOTAL BUDGET
                                   MAY                   JUNE                    JULY                 AUGUST              SEPTEMBER             TOTAL PROJECTED             ESTIMATED
                              5   12    19   26      2   9    16    23     7    14   21   28      4   11   18    25       1   8   15   22
                                                                                                                                                   IMPRESSIONS                   COST                               .5% 2.4% 2.8%
 CABLE/BROADCAST TV          24   13    14   12      6   8     6    24     7     6    3    3      7    7   19    30     15    6   10    5                  385,205,000        2,873,607


                                                                                                                                                                                                                    9%
                    TLC

        FOOD NETWORK

                LIFETIME

                  HGTV

             UNIVISION

     :15 SEC PRE-ROLL                                                                                                                                       15,555,555        1,400,000
                                                                                                                                                                                                                                 16.5%
         RICH MEDIA                                                                                                                                         66,560,940          700,000
                                                                                                                                                                                                      31.7%                             8.4%
         MAGAZINES                                                                                                                                            5,173,068        1,647,816

            REAL SIMPLE

        HOUSE BEAUTIFUL

         AMERICAN BABY
                                                                                                                                                                                                                          28.7%
         DO IT YOURSELF

                 OOH                                                                                                                                          6,000,000         840,000

            SEM/SEO                                                                                                                                         117,000,000       1,000,000

       SOCIAL MEDIA                                                                                                                                                  N/A         70,000
                                                                                                                                                                                                             Contingency
    EASY MODE APP*                                                                                                                                                   N/A              *
                                                                                                                                                                                                             PR and Philanthropy
         MICROSITE*                                                                                                                                                  N/A              *
                                                                                                                                                                                                             Magazines
PR AND PHILANTHROPY                                                                                                                                         60,625,796          280,000
                                                                                                                                                                                                             OOH
         IN STORE**                                                                                                                                         58,844,285               **
                                                                                                                                                                                                             Cable
        EVALUATION                                                                                                                                                   N/A         50,000
                                                                                                                                                                                                             Digital
        PRODUCTION                                                                                                                                                              900,000
                                                                                                                                                                                                             Production
      CONTINGENCY                                                                                                                                                               238,577

             TOTAL                                                                                                                                   714,980,384           10,000,000
                                                                                                                                                                                                             Evaluation

                           * app and related items (e.g., microsite) production/programming costs not included per Clarification Memo, 3-1-13
                           ** Based on Clarification Memo, in store is TBD, based on negotiations with Walmart. “Contingency Fund” contains reserve funds for this




   GEOGRAPHY                                                                                           • Houston                                     • Phoenix                             • Sacramento/Stockton       • Indianapolis
   Our plan features a national overlay with a “rifle shot”                                            • Los Angeles                                 • Philadelphia                        • Denver                    • Pittsburgh
   heavy-up concentrated on our top 20 Walmart markets.                                                • Dallas/Ft. Worth                            • Tampa/St. Petersburg                • Miami/Ft. Lauderdale      • Las Vegas
   These top 20 markets were selected based on Walmart                                                 • Atlanta                                     • Cleveland/Akron                     • Kansas City               • Birmingham
   Supercenter locations and U.S. population.                                                          • Chicago                                     • St. Louis                           • Charlotte                 • San Diego
CAMPAIGN EVALUATION                                                                                                                              20



                                                                                                 ONGOING QUANTITATIVE TRACKING
DIGITAL MEASUREMENT: SEO, SEM & SMO
                                                                                                 A nationwide quantitative study will be fielded
Discover Brilliance’s impact will be measured via various analytics:                             before, during and after the campaign’s conclusion
	 •	 Radian6: Tracking social media engagement and sentiment by mentions, posts,                 to measure unaided brand awareness, attitudes,
		 follows, favorites, repins, retweets, likes, shares and other means of digital sharing        competitive comparisons, brand attributes and
                                                                                                 purchase consideration.
	 •	 Google Mobile Analytics: Rank Giant will be measuring acquisition, usage,
		 engagement and conversion data. Social media optimization data will help                      QUALITATIVE MEASUREMENTS
		 maximize microsite/app traffic and social media sharing across platforms                      Focus groups and before and after purchase
	 •	 Daily SEO/SEM: Activity reports monitoring the Adwords campaign and making                  interviews will be conducted.

		 continual adjustments to enhance site/app traffic and engagement                              SHOPPER MARKETING: DIGITAL, MOBILE AND
                                                                                                 SALES TRACKING IN-STORE
                                                                                                 The easymode kiosk will collect data regarding
DISCOVER BRILLIANCE LABEL TEST ALTERNATIVE                  (FOR CONSIDERATION ONLY)             number of interactions,engagement, time spent and
                                                                                                 content explored. In addition, Glidden’s Foursquare
As a R&D initiative, we suggest testing a new label design with a stronger emphasis on Glidden
                                                                                                 check-in’s, Walmart’s POS IRI/Data and an incentive
Brilliance’s 2-in-1 benefit, an easymode paint tip and glidden.com/easymode call to action.
                                                                                                 based survey will be distributed.

                                                                                                 MEDIA: IN FLIGHT STEWARDSHIP
                                                                                                 AND POST BUY ANALYSIS
                                                                                                 Once plans and buys are finalized, the media
                                                                                                 activation team will closely monitor the buy
                                                                                                 and SEO/SEM in progress (on and offline) for
                                                                                                 adjustments needed. A post-buy analysis will
                                                                                                 then confirm results and impact achieved.

                                                                                                 PUBLIC RELATIONS
                                                                                                 IMPACT MEASUREMENT
                                                                                                 Weekly media coverage, on and offline will
                                                                                                 be monitored through the campaign via The
                                                                                                 Daily Buzz. Editorial placements, b-roll usage,
                                                                                                 talk show mentions, event publicity and other
                                                                                                 media will be assessed.

                                                                                                 EVENT & STUNTS METRICS
                                                                                                 During the blogger and partnership events,
                                                                                                 sweepstakes and on and offline participation
                                                                                                 will be measured. Interviews will be
                                                                                                 incorporated into the publicity efforts.

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Glidden book

  • 1. SECONDARY RESEARCH BRAND LANDSCAPE 1 The Glidden paint brand offers a rich tradition of innovation. THE CHALLENGE “The challenge for the 2013 NSAC is to help build awareness and consideration for the Glidden paint brand within U.S. Walmart stores by developing an integrated and multi-platform marketing effort for three different customer segments” (NSAC 2013 Brief). GLIDDEN MARKETING The “Glidden gets you going” campaign was a 2011 Effie winner focused on making painting easier for consumers. Glidden was and is still positioned as the paint that “takes the pain out of painting.” Glidden gets you going BUILDING RELATIONSHIPS Glidden utilizes a variety of promotions to build grassroots community relationships, new lifestage awareness and even team spirit. These promotions are often exclusive to a specific retailer such as Home Depot, Walmart, or Glidden paint specialty stores. VIRTUAL DWELL APARTMENT INSPIRATION: SAMPLING: MAGAZINE: THERAPY: On and Offline: Top “My Colortopia” “Color Me Impressed” Blog sponsor (2012) 10 Color Picks, Sports visualizer, oversized contest and “The Full “Renters Get Rolling” Teams, Consumer paint chips and paint Spectrum” video and “Painting Made Inspiration Blogs and testers. series (2010) Simple with Glidden-On-The-Go 3-in-1 Paint” app. (Home Depot) Glidden is no stranger to digital advertising. For example, mobile barcodes in magazine ads have been part of Glidden’s 360º marketing campaign to assist consumers with color choice.
  • 2. SECONDARY RESEARCH COMPETITORS WALMART MARKETING 2 As of 2011, home decor COMPETITORS represents 5% of Walmart sales. (Hoovers, 2012) WALMART Through philanthropic partnerships Walmart donates almost $900 million yearly to non profits, communities, military families and veteran support programs. Walmart has become the #1 retailer for check-ins on Yelp, Twitter, FourSquare and Instagram. (Mashable, 2012) Growing Mobile Brand Strength Key competition campaign messages: color, 2-in-1 coverage, personal style, fashionability and expertise. The decorative paint market is oversaturated with brands hyping near-identical messages. (Local Response, 2012 Mashable, 2012) Key Glidden paint competitors partner with the usual suspects such as Ronald McDonald House, NASCAR, Habitat for Humanity and Glee.
  • 3. SECONDARY RESEARCH TRENDS DIGITAL & HOME DECOR 3 “GOOGLE IT” ASK YOUR FRIENDS Research has shown that people regularly tap into friends, family members and even strangers for advice before purchasing products (Trendwatching.com, 2013). Overall, four out of five people seek Internet search, apps, blogs, online communities and advice through social media before making major purchasing decisions (Shopigniter, 2012). BENJAMIN MOORE social media all help people AND SHERWIN discover and share better WILLIAMS CURRENTLY ways to live and spend DOMINATE THE their money. (Ad Age, 2012) SOCIAL MEDIA LANDSCAPE THERE’S NO PLACE LIKE HOME of women don’t go an hour without checking their phone Only 11.6% of Americans moved in 2011, which is (Harris Interactive, June 2012) the lowest recorded amount in U.S. history (U.S. Census Bureau). Due to the recession, people are of men don’t go an hour staying put or moving into without checking their phone smaller spaces (Chicago Tribune, 2012). Since more (Harris Interactive, June 2012) time is being spent at home, people want a space that is their own (PRNewsWire, 2012). Affordable treats, of consumers say they have used or “small indulgences” are number two on JWT’s their mobile phone in a store 2012 Trends Report. (Interactive Advertising Bureau, 2012)
  • 4. PRIMARY RESEARCH OBJECTIVES & TECHNIQUES SEGMENT SUMMARY 4 We interacted with over 1,500 SEGMENT 1 PAINTING NOVICE - MAKE IT MY OWN “Walmart is great because they have really cute home decor and I can find something great for our new place when I’m there for other things.” people within our Glidden “I’m really excited to paint my new place, Walmart segments nationwide. but wish I had a designer to help me out.” LINDSAY, 24 RENTER, ENGAGED 4.5% 4.7% 56% 2.9% 3.2% SEGMENT 2 FAMILY PAINTER -- MAKING THE HOUSE A HOME 4.5% “Walmart saves me a lot of running around, and the kids find stuff there too.” 12% “It’s hard for me to get 15 minutes to myself, 5.2% 7% let alone paint, but when I get the chance to make something look nicer in our house, Percentage of primary research respondents per region. LENISA, 31 I get it from Walmart.” HOMEOWNER, WORKING SINGLE MOM PRIMARY RESEARCH OBJECTIVES • Discover painting motivations by segment SEGMENT 3 • Explore emotions throughout the painting process EXPERIENCED PAINTERS - • Understand attitudes towards competitor brands BEAUTIFICATION AND MAINTENANCE • Evaluate segments’ attitudes towards Walmart and paint shopping alternatives “We’re on a bit more of a budget than anticipated, • Learn Glidden’s current and potential so we are at Walmart a lot, but I’m not sure if we consumer positioning trust their paint or paint help.” RESEARCH TECHNIQUES “We’ve painted our fair share and it can be a chore, LISA, 50 & CRAIG, 64 so it would be nice to find some shortcuts while • Quantitative nationwide surveys EMPTY NESTERS, NEW GRANDPARENTS, sprucing up the place. It has to look good!” • Qualitative research: interviews, focus RETIREMENT WORRIERS groups, ethnography and netnography
  • 5. PRIMARY RESEARCH ETHNOGRAPHY NETNOGRAPHY 5 On and offline observation work uncovered cross shopping potential, ColorPlace paint department inconsistencies and painting love/hate relationships. $15.97/gallon $27.72/gallon $25.97/gallon PAINT AND WALMART Good Better Best ETHNOGRAPHY We visited Walmart stores across the nation to observe shoppers in the Good-Better-Best Paint Tiering System at Walmart. Similar color coding home decor and paint departments. could potentially confuse some shoppers and busy employees. We discovered several in-store inconsistencies which may merit additional attention from the NETNOGRAPHY Glidden Brilliance team. In-store on shelf. Note handle placement over 2-in-1. • Inconsistent employee training and difficulty finding paint help • Erratic displays: unstocked stores with differing and unorganized layouts • Employees sometimes recommended Better Homes and Gardens • Handle sometimes covered the 2-in-1 message CART ANALYSIS We observed Walmart paint department shoppers to learn what else they were putting in their carts. Through our observations we learned that the shoppers were Field notes from observation work in-store revealed cross-shopping behavior. Many paint aisle carts frequently purchasing household analyzed had home décor items (bedding, towels, items as well as home decor. knick-knacks) selected for purchase.
  • 6. PRIMARY RESEARCH QUALITATIVE & QUANTITATIVE KEY FINDINGS 6 OVER 50% WISH THEY HAD GLIDDEN HAS Unaided Brand Awareness AN INTERIOR DESIGNER. LOW UNAIDED 75% WANT THEIR ROOMS TO BRAND AWARENESS. REFLECT THEIR PERSONALITY. “We just moved in and the walls were not really Out of 950+ respondents, 36% could our style, so we painted our rooms to meet our not recall a paint brand. Behr and individual tastes.” Sherwin-Williams had highest unaided Kim 25, Laurie 27, Michelle 27, recall. Glidden was only 6%. Segment 1, Single Renters, NV “I was going to move into a new room, but I didn’t think the color the room had suited me.” Sara, 19, Segment 1, Single Renter, IL ALL VALUE A ALL SEEK ADVICE FROM ONE STOP SHOP. FAMILY MEMBERS, FRIENDS Painting is an Emotional Roller Coaster AND STORE EMPLOYEES. Excited Excited “I buy everything there.” “Without recommendations from friends or a Hesitant Hesitant Susie, 24, Segment 2, Family Homeowner, Georgia professional painter, I don’t know whether the “I like Walmart because they seem to paint is quality or not.” have the one stop mentality down pat.” Spencer, 67, Segment 3, Frustrated Frustrated Kirk, 46, Segment 3, Family Homeowner, AR Family Homeowner, CO “I had my mom help me pick out a paint color.” THE END The End Pai In s Pur Con RESULT n pir Result cha sid tD Meghan, 23, Segment 1, Single Renter, NY atio ay era se n THE SEGMENTS ti on KNOW THE ACT OF PAINTING CAN BE HARD. PAINT NOVICES • Need help decorating “Painting takes all day, and it takes a lot out of you.” • Time/money constraints Jill, 50, Segment 3, Family Homeowner, OH YOUNG FAMILIES • Seek pride in decorating “I was happy at the beginning, then I got a little • Buy Walmart home decor EXPERIENCED PAINTERS frustrated, and then at the end I got really excited.” All of our segments want help designing a Teresa, 28, Segment 2, Family Homeowner, NM great looking room faster and for less money.
  • 7. STRATEGY OBJECTIVES & POSITIONING 7 POSITIONING GLIDDEN NEEDS A RELATIONSHIP WITH PEOPLE, While most brands focus on NOT A PAINTING FLING just selling paint, Glidden is Given the 5 year gap between painting projects, Glidden MUST Life’s best fixes are often the unexpectedly easy present before, during and build relationships with consumers. To do so, Glidden Brilliance will ones. True brilliance lies in ease and simplicity. Our campaign is all about creating connections after the painting process. provide decorating and painting between what our segments value and what help to consumers in everyday life. Glidden is all about: being easy, simple, Then, when painting needs arise, CAMPAIGN OBJECTIVES (MAY - SEPTEMBER 2014) convenient, with high value and great results. Glidden Brilliance will be there as Build unaided Glidden Brilliance awareness by 25% an already trusted go-to resource Our campaign synergistically links with Glidden’s Increase positive brand associations by 20 % and a top of mind brand. Consumers current “Glidden gets you going” tagline. Build brand purchase consideration by 15 % will count on Glidden Brilliance to We just take it a step further for our Walmart Grow positive brand engagement by 10 % help them complete a project on shopper. We celebrate simple good living, great time, on budget, stylishly. With the value and the painting/decorating process all the Increase “willing to recommend” brand associations by 10 % help of Glidden Brilliance, Walmart way from inspiration through to enjoyment. Contribute to Glidden paint sales by year end by 3% shoppers will truly discover brilliance. STRENGTHS WEAKNESSES OPPORTUNITIES THREATS • One stop shop • 2-in-1 message is sometimes • Cross shopping with • Better Homes and Gardens • Our segments like Walmart covered by the handle of can home decor and ColorPlace sometimes home decor • Walmart is not considered • Economic trends and overpowering Glidden in store • 2-in-1 paint and primer a trusted paint retailer time pressures • 2-in-1 message is no • 200 million Walmart • Inconsistent in-store displays • Digital sharing longer unique shoppers a week • Low unaided awareness • All segments want design • Aggressive competitors help and painting tips occupying the positions of color, • No brand speaking to expertise, DIY and quality painting challenges
  • 8. CREATIVE TELEVISION ON & OFFLINE 8 OUR CREATIVE DEMONSTRATES LIFE IN easymode, SHOWING THE CONNECTION BETWEEN DISCOVERING easymode TIPS AND HOW PAINTING WITH GLIDDEN BRILLIANCE IS LIKE PAINTING ON EASYMODE. STORYBOARD - “BROKEN FRAME” A man and his wife are painting the walls in their bedroom, they come home from Walmart with all of their painting needs. As the husband sits the paint cans down and starts to spread drop cloths, his wife takes picture frames off of the wall. The last frame hook breaks, and she takes it to the bed to figure out a way to fix it. She affixes a pop tab from a soda can on the back of the frame with a thumbtack. When she returns to her husband’s side to assist him with the painting project, he is already done. FRAME 1: FRAME 2: FRAME 3: FRAME 4: Action: Action: Action: Action: Stan is prepping for painting while Meg has broken the frame. Meg tacks a pop tab onto the back of the Stan is already done painting. Meg takes down the pictures. The back hanger has fallen frame. She returns to Stan to help him paint. They are happy that the project V/O: Life’s greatest challenges can off and she needs to find a fix. V/O: is done and their room looks great. sometimes have the simplest solutions. That’s why we believe everything in life SFX: Light cheery music. should be as easy as Glidden Brilliance makes painting. FRAME 5: V/O: Discover Brilliance. Only at Walmart. Glidden gets you going Visit Glidden.com/easymode for more tips.
  • 9. CREATIVE OOH PRINT 9 DIGITAL BILLBOARDS* INSERTS Every two minutes, our Discover Brilliance digital billboards will engage drivers by using sensor This Discover Brilliance magazine technology to match the billboard’s color with passing cars. These digital boards will maximize insert will include an easymode the value of peak travel times by changing frequently in traffic. tip: a perforated tray to place *Top 20 markets “rifle shot” effort. See page 18 for details. on a paintbrush to prevent drips while painting. Available only at Keep the paint off your nose 1. Punch out area around 3. Secure tabs inside folds the dotted black line 4. Insert paint brush 2. Fold along solid lines There are simple solutions everywhere, you just have to know where to look. With Glidden Brilliance 2-in-1 it’s like painting on easymode. Go to glidden.com/easymode Available only at to see other ways to make your life easier.
  • 10. CREATIVE DIGITAL MEDIA 10 GLIDDEN BRILLIANCE THE GLIDDEN LEVEL UP easymode APP AND MICROSITE ENGAGEMENT REWARDS SYSTEM Although on different platforms, these This point system rewards app and microsite two digital tactics will include: users for reaching engagement milestones. • A gallery showing all the easymode Rewards include free Glidden Brilliance painting and design tips paint testers, Walmart coupons, a chance to rename a Glidden paint color or a Weekend • Sharing functionality allowing users to with Glidden. This gamification will encourage take photos of rooms or items to color continued engagement with our digital efforts. match, then generate suggested matching color palettes • Color Snap allows users to take photos of a room and generate suggested matching color palettes • User accounts where they earn points towards various prizes The microsite, which mirrors the functionality of the app serves as an alternative digital resource for those without a smartphone. RICH MEDIA Sidebar ads will change color based on where the cursor easy is hovering on a webpage. Media choices carefully sync scroll left or right to view our tips up to lifestage and special interest sites so the paint and color messages will be relevant. discover
  • 11. CREATIVE SOCIAL MEDIA 11 OUR GLIDDEN BRILLIANCE YOUTUBE Our Brilliance Bloggers will present SOCIAL MEDIA videos on everything from paint to easymode tips and more. An overlay CAMPAIGN TACTICS on the Glidden Youtube channel allows consumers to point-and-click WILL ENGAGE KEY their way to Glidden Brilliance, Walmart home decor and more. INFLUENCERS, STIMULATE #easymode Glidden will sponsor a twitter CONVERSATION AND sweepstakes, selecting the top 50 influencers based on their number BUILD BRAND BUZZ. of followers using #easymode to win a room makeover. PAINT MY PROFILE There will be 1,000 Facebook EASYMODE PIN PROJECT sponsored posts to further engage Contestants will be given an easymode our audience on Facebook. Glidden tip as well as household items to use Brilliance’s Facebook app gives for a home decor project. Contestants users the ability to change the color then race to reconstruct the tip using of their profile. Users upload their the given items. Glidden Discover cover photos and profile pictures Brilliance gift baskets featuring paint which then go through Discover testers, easy mode tips with the Brilliance color filters. needed items and a Walmart giftcard will be sent to the 50 fastest finishers. FOURSQUARE GOOGLE+ Because of Walmart’s Foursquare check-in prominence, Glidden Using Google Hangout and Google will offer free paint testers to Glass’, augmented reality glasses, shoppers who “check-in.” Foursquare the winning Brilliance Blogger check-in promotion furthers brand team will host monthly Glidden awareness and engagement. ‘point-of-view’ design talks.
  • 12. CREATIVE IN-STORE DIGITAL 12 To raise the shoppers’ awareness of Glidden Brilliance, we’ve developed a strong in-store presence at Walmart to provide engaging brand touch points. Note: all tactics will feature a call to action promoting the Glidden Brilliance easymode microsite easymode KIOSKS FEATURE* • The Discover Brilliance :30 spots will play when the Samsung tablet kiosk is not in use • Features easymode tips to help with painting and design projects • In-store locator to find easymode tip items at Walmart • Color match and palette functionality using the Samsung tablet camera to match and generate color values in store • Kiosks will be placed in high visibility areas throughout the store easymode DESIGNER FEATURES* • Partnership with Samsung on Motion Controlled Smart TV • Room selector to change room styles as well as wall color with Glidden Brilliance color • Explore the room to discover easymode tips in use for painting and decor • Walmart inventory with real time “add to cart” functionality • There will be one TV per store located at the front entrance *Top 20 markets “rifle shot” effort. See page 18 for details.
  • 13. CREATIVE IN-STORE POINT OF SALE 13 SHOPPING CART INSERT* Our shopping cart advertising raises awareness of Glidden Brilliance in Walmart. The cart exterior tells Walmart shoppers to  1. The poptops from a can of soda can  be used to hang picture frames. visit the easymode kiosk while the interior mirrors the interactive easymode Designer display. 2. Putting the poptops on a coat  hanger can give you more room  for clothes in your closet. 3. A poptop can make for a  good keychain connector. 4. When trying to remove small nails  from a wall, if you donʼt have a hammer handy, use a poptab. For more tips head over to  the Glidden kiosk in the paint  department, or download our  Glidden Brilliance                     app. CROSS SHOPPING SHELFTALKERS** Shelftalkers will be placed in key Walmart departments to encourage shoppers to visit the easymode kiosk as well as the Glidden paint section for more easymode tips. discover *Top 20 markets “rifle shot” effort. See page 18 for details. **This tactic will be part of a nationwide effort.
  • 14. DIGITAL PUBLIC RELATIONS WEEKEND OF BRILLIANCE 14 THE easymode WEEKEND OF BRILLIANCE For the first two weeks of the campaign, we will promote the easymode Brilliance Challenge. Leading home decor bloggers will be invited to break into teams and compete in a room design contest. Each team will be given one hour to purchase all their home decor, furniture and Glidden Brilliance from Walmart. After five hours, viewers will vote for the winning completed rooms. The first place team will become Glidden’s Brilliance Bloggers. The whole event will be recorded and later posted to Glidden’s YouTube channel. WE WILL BE Brit.co younghouselove.com INVITING FIFTEEN thenester.com OF THE MOST thriftydecorchick.blogspot.com “Bloggers are viewed as trusted friends centsationalgirl.com INFLUENTIAL psimadethis.com and peers, so what they say can enhance thehouseofsmiths.com BLOGGERS INCLUDING: southernhospitalityblog.com paintedhomedesigns.com brand reputation more than a display ad.” colourlovers.com Bonnie Kintzer, CEO, Women’s Marketing Inc.
  • 15. IMC PR EFFORTS OUTREACH 15 PUBLIC RELATIONS OUTREACH Media kits will be delivered to national news outlets and Brilliance bloggers to gain earned media, stimulate conversation and build partnerships. PAINT WITH A PURPOSE OPERATION BASEPAINT Glidden will partner with Morale, Welfare and Recreation (MWR) facilities and the Department of THE GLIDDEN COMMUNITY Defense to donate paint to 20 major BRILLIANCE PROJECT military installations across the nation . This crowdsourced social media contest harnesses PAINT HOPE key community organizations such as schools, HOPE NOW is an alliance that has helped senior centers and park districts to create buzz. 5.7 million homeowners prevent foreclosure, Community members will share and vote for including military families. Glidden their favorite space needing a paint spruce-up and HOPE NOW will partner to aid in using Facebook and Twitter. The winning remodeling and repainting at-risk homes. community space receives up to $1000 worth of Glidden Brilliance paint. GLIDDEN’S WISH GRANT Buillding on a recently announced upcoming PAINT TO END HUNGER initiative with the Make-A-Wish Foundation, Teaming up with Walmart for a dollar match Glidden Brilliance will paint and remodel program, Glidden will donate a dollar to Feeding 25 children’s play areas in local hospitals. America for every can of Glidden Brilliance paint sold.
  • 16. IMC PR EFFORTS STUNTS 16 PAINT CHIPS* easymode Glidden’s Discover PARKING* Brilliance Street Team The Glidden brings the product to Brilliance Easymode life, literally. The street teams wearing Glidden Parking signage Paint Chip t-shirts will brings a bright paint Walmart parking splash of color lots and assist customers to Walmart parking shopping in the paint lots, builds section and home decor brand awareness, aisles of Walmart. generates buzz and reminds shoppers where they parked. IMPROV PAINT STUNT* A special Glidden improv team, The Paint Chips, will rush into high traffic public spaces and paint 3D rooms featuring Glidden Brilliance and Walmart home decor items. *Top 20 markets “rifle shot” effort. See page 18 for details.
  • 17. IMC STUNTS & PARTNERSHIPS 17 AMERICAN BABY BRIDAL SUITE MAGAZINE Glidden and Walmart Glidden and American Baby Wedding Registry will magazine will join forces to design partner to keep the 100 baby rooms for expectant honeymoon going. mothers nationwide. Moms-to-be 100 lucky Walmart will compete by pinning colors from bridal registrants will Glidden Brilliance and Walmart win a “bridal suite” home decor. Winners will receive makeover using the free Glidden paint and choose home couple’s choice of décor items for their nursery makeover Glidden Brilliance paint. bridal suite BRIT + CO. Brit + Co. is “the leading community for creative living, making and doing in the digital age,” boasting over two and a half million followers. OUT-OF-HOME PROJECTIONS* Glidden will partner with Buzzworthy OOH large scale projections in Brit + Co. “kits” to include high visibility locations will illuminate the Glidden Brilliance night. The many projected images will credit testers and the local instant celebrities and their design promotional by showcasing their Twitter handle and how items in he/she “discovered Brilliance.” their monthly Brit Kits provide a high profile sampling sampler mailing. opportunity for Glidden Brilliance. *Top 20 markets “rifle shot” effort. See page 18 for details.
  • 18. MEDIA PLANNING ON & OFFLINE 18 TELEVISION-CABLE/BROADCAST RICH MEDIA To maximize limited funds and still reach a majority of Our rich media approach provides a cost-effective, our target, we will strategically place buys on national interactive and measurable way to target Walmart OVERARCHING STRATEGIES cable channels that specialize in lifestyle and home shoppers as they research paint online, seek new • An aggressive broadcast and decorating content. decorating ideas or as they catch up on the latest online media buy will jumpstart home trends. the Discover Brilliance campaign, www.Brit.co bolstering awareness www.younghouselove.com • Media pulsing will occur around key www.thenester.com painting holidays such as: Memorial Day, the 4th of July and Labor Day www.thriftydecorchick.blogspot.com to maximize impact right before key DIGITAL-PRE ROLL www.centsationalgirl.com long weekend painting timeframes Online video channels will allow us to target popular www.psimadethis.com broadcast and cable TV show audiences not included www.thehouseofsmiths.com in our budget. This strategy will increase our brand’s www.southernhospitalityblog.com TIMING exposure and affinity with top rated programming. www.paintedhomesigns.com • Aggressive primary broadcast and online www.colourlovers.com media buys will jumpstart the campaign • Pulsing around key painting holidays such as Memorial Day, 4th of July and SEO/SEM PRINT Labor Day will reintroduce the rand b Effective keywords will be built into the microsite’s Interactive inserts will be placed in decor and lifestyle to potential painters and lead to a metadata to create search engine trust and increase magazines. Titles were chosen for their strong, targeted measurable increase in sales page rank. The key recommended words and nationwide circulation, great pass-along value and their phrases that will be utilized include: opportunities for added-value digital advertising. Glidden Paint and Primer SPECIAL TARGETING Glidden Brilliance Paint at Walmart • We capitalize on key lifestage transitions Discover Brilliance Interior Paint (e.g., baby, first home, wedding, etc.) Walmart Paint Tips as our research has shown these 2014 color trends Weekend with Glidden experiences to have a direct correlation Paint Paint bloggers with paint purchases Home Decor Accent Wall • We will incorporate media targeting Room Painting Paint Calculator the Hispanic population easymode Painting Furniture through appropriate venues Paint Tips Nursery Paint Apps Baby Room 2 in 1 Paint Selling house
  • 19. MEDIA FLOWCHART BUDGET 19 U.S.  NATIONAL INTEGRATED MARKETING CAMPAIGN ACTIVITIES TOTAL BUDGET MAY JUNE JULY AUGUST SEPTEMBER TOTAL PROJECTED ESTIMATED 5 12 19 26 2 9 16 23 7 14 21 28 4 11 18 25 1 8 15 22 IMPRESSIONS COST .5% 2.4% 2.8% CABLE/BROADCAST TV 24 13 14 12 6 8 6 24 7 6 3 3 7 7 19 30 15 6 10 5 385,205,000 2,873,607 9% TLC FOOD NETWORK LIFETIME HGTV UNIVISION :15 SEC PRE-ROLL 15,555,555 1,400,000 16.5% RICH MEDIA 66,560,940 700,000 31.7% 8.4% MAGAZINES 5,173,068 1,647,816 REAL SIMPLE HOUSE BEAUTIFUL AMERICAN BABY 28.7% DO IT YOURSELF OOH 6,000,000 840,000 SEM/SEO 117,000,000 1,000,000 SOCIAL MEDIA N/A 70,000 Contingency EASY MODE APP* N/A * PR and Philanthropy MICROSITE* N/A * Magazines PR AND PHILANTHROPY 60,625,796 280,000 OOH IN STORE** 58,844,285 ** Cable EVALUATION N/A 50,000 Digital PRODUCTION 900,000 Production CONTINGENCY 238,577 TOTAL 714,980,384 10,000,000 Evaluation * app and related items (e.g., microsite) production/programming costs not included per Clarification Memo, 3-1-13 ** Based on Clarification Memo, in store is TBD, based on negotiations with Walmart. “Contingency Fund” contains reserve funds for this GEOGRAPHY • Houston • Phoenix • Sacramento/Stockton • Indianapolis Our plan features a national overlay with a “rifle shot” • Los Angeles • Philadelphia • Denver • Pittsburgh heavy-up concentrated on our top 20 Walmart markets. • Dallas/Ft. Worth • Tampa/St. Petersburg • Miami/Ft. Lauderdale • Las Vegas These top 20 markets were selected based on Walmart • Atlanta • Cleveland/Akron • Kansas City • Birmingham Supercenter locations and U.S. population. • Chicago • St. Louis • Charlotte • San Diego
  • 20. CAMPAIGN EVALUATION 20 ONGOING QUANTITATIVE TRACKING DIGITAL MEASUREMENT: SEO, SEM & SMO A nationwide quantitative study will be fielded Discover Brilliance’s impact will be measured via various analytics: before, during and after the campaign’s conclusion • Radian6: Tracking social media engagement and sentiment by mentions, posts, to measure unaided brand awareness, attitudes, follows, favorites, repins, retweets, likes, shares and other means of digital sharing competitive comparisons, brand attributes and purchase consideration. • Google Mobile Analytics: Rank Giant will be measuring acquisition, usage, engagement and conversion data. Social media optimization data will help QUALITATIVE MEASUREMENTS maximize microsite/app traffic and social media sharing across platforms Focus groups and before and after purchase • Daily SEO/SEM: Activity reports monitoring the Adwords campaign and making interviews will be conducted. continual adjustments to enhance site/app traffic and engagement SHOPPER MARKETING: DIGITAL, MOBILE AND SALES TRACKING IN-STORE The easymode kiosk will collect data regarding DISCOVER BRILLIANCE LABEL TEST ALTERNATIVE (FOR CONSIDERATION ONLY) number of interactions,engagement, time spent and content explored. In addition, Glidden’s Foursquare As a R&D initiative, we suggest testing a new label design with a stronger emphasis on Glidden check-in’s, Walmart’s POS IRI/Data and an incentive Brilliance’s 2-in-1 benefit, an easymode paint tip and glidden.com/easymode call to action. based survey will be distributed. MEDIA: IN FLIGHT STEWARDSHIP AND POST BUY ANALYSIS Once plans and buys are finalized, the media activation team will closely monitor the buy and SEO/SEM in progress (on and offline) for adjustments needed. A post-buy analysis will then confirm results and impact achieved. PUBLIC RELATIONS IMPACT MEASUREMENT Weekly media coverage, on and offline will be monitored through the campaign via The Daily Buzz. Editorial placements, b-roll usage, talk show mentions, event publicity and other media will be assessed. EVENT & STUNTS METRICS During the blogger and partnership events, sweepstakes and on and offline participation will be measured. Interviews will be incorporated into the publicity efforts.