Glenn J. Payne has over 17 years of experience in respiratory care and healthcare administration. He has held director roles at several hospitals, where he improved operations, reduced costs, and increased quality metrics like weaning percentages. Payne has an MPA and is an RRT with additional certifications. He is skilled in strategic planning, process improvement, managing staff and budgets, and ensuring regulatory compliance.

1. Glenn J. Payne, MPA, RRT
1047 North Bender Avenue, Covina, CA 91724
Cell: 909-568-7676, E-Mail: glennj.payne@hotmail.com
Director of Respiratory/Cardiopulmonary Care Services
Accomplished senior healthcare professional offering over 17 years of experience in assessing, planning, evaluating,
implementing, documenting, coordinating & managing patient care in compliance with healthcare standards. Outstanding
in providing Respiratory Care Services and developing short-range & long-range plans for achieving strategic direction.
Possesses necessary business competency to lead healthcare professionals. Profound ability to enhance the nature,
scope & quality of patient care programs (in-patient & out-patient) and activities through process interventions. Efficient in
creating and redesigning workflow processes smoothly & efficiently. Exceptional in communicating / collaborating with
patients, their family members, physicians and other health care professionals to achieve quality in patient care.
Demonstrated ability to train/counsel staff and efficiently manage their performance as a leader & a role model. Polished,
professional presentation and communication skills effectively foster cooperation between providers & suppliers.
~ Led to operational cost saving thereby reducing approximately $100k annually at Barlow Respiratory Hospital ~
~ Effectively handled the revision of Department Weaning Protocol and increased weaning percentage by
average of 5% (2010 – 2012) at Kindred Ontario ~
~ Saved $550,000 through efficient Capital Purchase Acquisition for Cardiopulmonary Department; spearheaded
the Closure of Cath Lab that generated annual Savings of up to $302,000 at San Gabriel Valley Medical Center ~
SKILL AREAS: Strategic Planning & Analysis  Process Development & Reviewing  Customer Service Management 
Healthcare Administration & Cardiopulmonary Services  Patient Care & Management  Processes / Performance
Evaluations  Risk Management  Program Development  Budget Management / Monitoring 
Productivity Improvement  Quality Care & Patient Safety  Cross-Functional Business Acumen  Multitasking in Fast-
paced Environments  Highly Organized & Strong Analytical Abilities  Articulate Oral & Written Communication  Quick
Problem Resolution & Decision Making  Client Relationship Management  Continuous Process Improvement &
Innovation  Team Building & Staff Training / Development  Collaborative Leadership Skills
PROFESSIONAL EXPERIENCE
BARLOW RESPIRATORY HOSPITAL, LOS ANGELES, CA (Oct 2012 – Sept 2014)
Director of Respiratory Care
Barlow Hospital is classed as a long term acute facility (LTAC), which specializes in liberating patients from long term
mechanical ventilation and artificial airway management. It consists of three campuses.
Responsible for day-to-day operations of delivering high quality respiratory care, including hiring of highly qualified
therapists that understood the Barlow system of weaning. Worked as a team member of Therapist Implemented Patient
Specific (TIPS) protocol revision committee; TIPS task force established new guidelines regarding weaning patients from
mechanical ventilation.
 Oversaw scheduling & annual training of therapists (total number of therapists – 58-60) in order to meet the needs of
patients within the various facilities
 Efficiently chaired the hospital’s Joint Commission Requirement for Alarm Fatigue and spearheaded the completion of
the revision of Therapist Implemented Patient Specific Protocol (TIPS); attended multiple meetings on a weekly basis
 Performed daily staff rounding to ensure therapist compliance of TIPS protocol; monitored special procedure
compliance and managed supply monitoring and ordering
o Involved in the process of complying with Infection Control in regards to storage or transferring of flexible
scopes throughout the procedural process
o Collected Capital budget quotes, annual evaluations and resolved inner or outer conflict resolutions on an
almost daily basis
 Revised TIPS – educated staff on the new changes, increasing weaning percentage on average of 7-10%
within 23 months; seven year average of 50- 52%, last two years (2012-2014) 55-62%
 Thoroughly reviewed and revised all Departmental and Hospital’s policies & procedures pertaining to Respiratory
Care Services including approximately 150 policies
 Managed Capital Acquisitions of Flexible Scopes and Ventilators; led to operational cost saving thereby reducing
approximately $100k annually
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2.  Effectively corrected two minor issues found each year, in a satisfactory time frame and condition; Joint Commission,
College of American Pathology (CAP), and California Department of Health surveys – 2012 & 2014
 Successfully met PI (Performance Improvement) categories and often exceeded hospital & community
standards consistently:
o ABGs critical value reported to physician within 30 minutes; goal achieved – 95% or more
o Physician read back of critical values; goal achieved – 95% or more
o Processed critical values to EMR within 60 minutes; goal achieved – 95% or more
o Performed STAT EKGs and processed within 60 minutes; goal achieved – 95% or more
 Productively led to labor cost reduction (registry usage) $20k from 2013 to 2014
 Planned & coordinated the first Respiratory department’s Skills Day event; therapists participation & survey showed
100% satisfaction and helped in Staff Development
 Skillfully oversaw blood gas laboratory state compliance inspection, passage without any major occurrences
KINDRED ONTARIO, ONTARIO, CA (Nov 2010 – Aug 2012)
Respiratory Care Director
Kindred Hospital Ontario, CA is a long-term acute care facility. This is a national corporation that has approximately 14 facilities
in Southern California.
Responsible for day-to-day operation of scheduling staff, budget planning, policies, procedures reviews & revisions and
attending weekly scheduled managers meetings. Collaborated with Medical Staff and purchased a new piece of
equipment (GlideScope). Facilitated extensive training and oversight for staff on the usage of the GlideScope.
 Efficiently established the vision and direction for the respiratory care department; established and maintained a
culture of excellence
 Skillfully set high standards of practice which are evidence based and held staff accountable for those standards
 Successfully led to the implementation of the use of GlideScope
 Productively planned, coordinated, directed, organization and evaluation of Respiratory Therapy, Arterial Blood Gas
Laboratory, and the Special Procedures Department
 Actively directed and motivated Therapists to provide efficient, quality-oriented patient care within the scope of the
department's policy and procedure manual
 Effectively handled the revision of Department Weaning Protocol and increased weaning percentage by
average of 5% (2010-2012)
 Maintained a high PI metrics; critical arterial blood gas (ABGs) within 30 minutes, R/B from physician critical value
 Helped the department to become one of the only departments to meet the set budget numbers on a
consistent basis
SAN GABRIEL VALLEY MEDICAL CENTER, SAN GABRIEL, CA (Jun 2008 – Oct 2010)
Cardiopulmonary Director
SGVMC is a short-term acute facility of 269 beds, that serves the community of San Gabriel, CA with all facets of medical care
services, such as ER, ICU, Telemetry, NICU, Sub-Acute and Cardiac Services.
Accountable for day-to-day operations of respiratory care services. Worked in the short-term acute care (STAC) facility
that covers inpatient & outpatient care including emergency services in ER, scheduled outpatient test such as Cardio
Stress Test and EKGs; the facility also has maternity delivery, sub-acute and ICU areas.
 Planned, organized, & directed development and provision of Cardiopulmonary Services at Medical Center Hospital
 Successfully saved $550,000 through efficient Capital Purchase Acquisition for Cardiopulmonary
Department; purchased 15 ventilators, bronchoscopy equipment, and cardiopulmonary stress test monitoring system
with 3 EKG machines
 Efficiently spearheaded the Closure of Cath Lab that generated annual Savings of up to $302,000
 Skillfully provided leadership and supervision to all assigned departments to insure efficient & safe delivery of high
quality patient services
 Productively decreased registry usage by 20%; initiated Therapist driven weaning protocol, intubation process,
Rapid Response Team (RRT) process and Patient Care rounding process; passed Joint Commission survey without
any major issues
 Effectively handled maintenance of existing cardiopulmonary equipment and such contracted services as required
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3.  Maintained Zero Occurrences in JCAHO Survey, decreased Cost of Registry Usage, and passed Blood Gas
Lab JCAHO Survey (December 2009) by maintaining high-quality patient care standards and safety
precautions in the department
PREVIOUS EMPLOYMENT HISTORY
Providence St. Joseph Medical Center, Burbank, CA Feb 1997 – Jun 2008
Respiratory Therapist
PROFESSIONAL DEVELOPMENT & CREDENTIALS
Masters with Health Care Administration (MPA) (GPA 3.92/4.00; Dean’s List) Nov 2012
Keller Graduate School of Management, Pomona, CA
Bachelor of Science in Accounting (GPA 3.30/4.00; Dean’s List) 2003
DeVry University, Southern CA
Respiratory Therapist Sept 1996
Concorde Career Institute, North Hollywood
Professional Licenses / Certifications: Licensed Respiratory Care Practitioner – RRT / BLS Healthcare Provider, /
BLS Instructor / ACLS / PALS / NRP
Professional Memberships: Member of California Society of Respiratory Care (CSRC); Member of American
Association of Respiratory Care (AARC); Member of National Board of Respiratory Care (NBRC)
Technical Skills: MS Office (Word, Excel, Outlook & PowerPoint) and other Basic Computer & Internet Applications
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