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Dignity in Care 
An Optional Extra? 
People. Pride. Place
Who am I? 
Why am I here? 
People. Pride. Place
What are my aims? 
Am I achieving them? 
What will we do today? 
People. Pride. Place
People. Pride. Place 
Manchester 
Dignity in 
Care
People. Pride. Place
People. Pride. Place 
North West 
Dignity Leads 
Network 
www.nwdignity.co.uk
People. Pride. Place
We have over 50,000 
Dignity Champions 
signed up on our 
People. Pride. Place 
website!
Dignity and Human 
Rights • Human rights are based on a number of core values, 
including: 
Fairness, Respect, Equality, Dignity, & Autonomy 
• Basic rights we all have simply because we are human, 
regardless of who we are, where we live or what 
we do 
• Human rights belong to everyone and should be at the 
centre of everything we do. 
• Human rights represent all the things that are important to 
us as human beings, such as being able to choose 
how to live our life and being treated with dignity 
and respect and as an individual 
People. Pride. Place
Care Quality Commission 
The National registration system for health 
and adult social care 
People. Pride. Place
People. Pride. Place
Dignity in Care 
People. Pride. Place
People. Pride. Place 
1. HAVE 
ZERO 
TOLERANCE 
TO ALL 
FORMS OF 
ABUSE
People. Pride. Place 
2. SUPPORT 
PEOPLE WITH THE 
SAME RESPECT 
AND COMPASSION 
THAT YOU WOULD 
WANT FOR 
YOURSELF OR 
A MEMBER OF 
YOUR FAMILY
People. Pride. Place 
3. TREAT EACH 
PERSON AS AN 
INDIVIDUAL BY 
OFFERING A 
PERSONALISED 
SERVICE.
People. Pride. Place 
4. ENABLE PEOPLE 
TO MAINTAIN THE 
MAXIMUM POSSIBLE 
LEVEL OF 
INDEPENDENCE, 
CHOICE AND 
CONTROL
People. Pride. Place 
5. LISTEN AND 
SUPPORT 
PEOPLE TO 
EXPRESS 
THEIR NEEDS 
AND WANTS
People. Pride. Place 
6. RESPECT 
PEOPLE’S RIGHT 
TO PRIVACY
People. Pride. Place 
7. ENSURE 
PEOPLE ARE 
ABLE TO 
COMPLAIN 
WITHOUT 
FEAR OF 
RETRIBUTION
People. Pride. Place 
8. ENGAGE 
WITH FAMILY 
MEMBERS 
AND CARERS
People. Pride. Place 
9. ASSIST 
PEOPLE TO 
MAINTAIN 
CONFIDENCE 
AND A 
POSITIVE 
SELF-ESTEEM
Photo by Quinn Dombrowsky, available under a Creative Commons attribution license. 
People. Pride. Place 
10. ACT TO 
ALLEVIATE 
PEOPLES 
LONELINESS 
AND 
ISOLATION
Group Work based on the 
10 Dignity Challenges 
People. Pride. Place
Group 1 - Safeguarding 
1. Have zero tolerance to all forms 
of abuse 
7. Ensure people are able to 
complain without fear of 
retribution 
People. Pride. Place
Group 2 – Person Centred care 
3. Treat each person as an individual by 
offering a personalised service 
4. Enable people to maintain the 
maximum possible level of 
independence, choice and control 
5. Listen and support people to express 
their needs and wants 
9. Assist people to maintain confidence 
and a positive self esteem 
People. Pride. Place
Group 3 – Privacy/Loneliness 
6. Respect people’s right to privacy 
10.Act to alleviate people’s loneliness 
and isolation 
People. Pride. Place
Group 4 - Support 
2. Support people with the same 
respect and compassion that you 
would want for yourself or a 
member of your family 
8. Engage with family members and 
carers 
People. Pride. Place
Administration 
Suggestions 
People. Pride. Place
Timetable 
People. Pride. Place
Feedback Session 
People. Pride. Place
People. Pride. Place 
We can all 
make a 
difference
Together Everyone Achieves More 
People. Pride. Place
Sign up now go to: www.dignityincare.org.uk 
Facebook group – Dignity in Action 
People. Pride. Place
• Manchester City Council 
www.manchester.gov.uk/ 
• North West Dignity Leads Network 
www.nwdignity.co.uk 
• National Dignity Council 
http://www.dignityincare.org.uk/ 
• Helen Sanderson Associates 
http://www.helensandersonassociates.co.uk/ 
• Ketso 
http://www.ketso.com/ 
People. Pride. Place

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Gillian Moncaster - Dignity in care: An optional extra?

  • 1. Dignity in Care An Optional Extra? People. Pride. Place
  • 2. Who am I? Why am I here? People. Pride. Place
  • 3. What are my aims? Am I achieving them? What will we do today? People. Pride. Place
  • 4. People. Pride. Place Manchester Dignity in Care
  • 6. People. Pride. Place North West Dignity Leads Network www.nwdignity.co.uk
  • 8. We have over 50,000 Dignity Champions signed up on our People. Pride. Place website!
  • 9. Dignity and Human Rights • Human rights are based on a number of core values, including: Fairness, Respect, Equality, Dignity, & Autonomy • Basic rights we all have simply because we are human, regardless of who we are, where we live or what we do • Human rights belong to everyone and should be at the centre of everything we do. • Human rights represent all the things that are important to us as human beings, such as being able to choose how to live our life and being treated with dignity and respect and as an individual People. Pride. Place
  • 10. Care Quality Commission The National registration system for health and adult social care People. Pride. Place
  • 12. Dignity in Care People. Pride. Place
  • 13. People. Pride. Place 1. HAVE ZERO TOLERANCE TO ALL FORMS OF ABUSE
  • 14. People. Pride. Place 2. SUPPORT PEOPLE WITH THE SAME RESPECT AND COMPASSION THAT YOU WOULD WANT FOR YOURSELF OR A MEMBER OF YOUR FAMILY
  • 15. People. Pride. Place 3. TREAT EACH PERSON AS AN INDIVIDUAL BY OFFERING A PERSONALISED SERVICE.
  • 16. People. Pride. Place 4. ENABLE PEOPLE TO MAINTAIN THE MAXIMUM POSSIBLE LEVEL OF INDEPENDENCE, CHOICE AND CONTROL
  • 17. People. Pride. Place 5. LISTEN AND SUPPORT PEOPLE TO EXPRESS THEIR NEEDS AND WANTS
  • 18. People. Pride. Place 6. RESPECT PEOPLE’S RIGHT TO PRIVACY
  • 19. People. Pride. Place 7. ENSURE PEOPLE ARE ABLE TO COMPLAIN WITHOUT FEAR OF RETRIBUTION
  • 20. People. Pride. Place 8. ENGAGE WITH FAMILY MEMBERS AND CARERS
  • 21. People. Pride. Place 9. ASSIST PEOPLE TO MAINTAIN CONFIDENCE AND A POSITIVE SELF-ESTEEM
  • 22. Photo by Quinn Dombrowsky, available under a Creative Commons attribution license. People. Pride. Place 10. ACT TO ALLEVIATE PEOPLES LONELINESS AND ISOLATION
  • 23. Group Work based on the 10 Dignity Challenges People. Pride. Place
  • 24. Group 1 - Safeguarding 1. Have zero tolerance to all forms of abuse 7. Ensure people are able to complain without fear of retribution People. Pride. Place
  • 25. Group 2 – Person Centred care 3. Treat each person as an individual by offering a personalised service 4. Enable people to maintain the maximum possible level of independence, choice and control 5. Listen and support people to express their needs and wants 9. Assist people to maintain confidence and a positive self esteem People. Pride. Place
  • 26. Group 3 – Privacy/Loneliness 6. Respect people’s right to privacy 10.Act to alleviate people’s loneliness and isolation People. Pride. Place
  • 27. Group 4 - Support 2. Support people with the same respect and compassion that you would want for yourself or a member of your family 8. Engage with family members and carers People. Pride. Place
  • 30. Feedback Session People. Pride. Place
  • 31. People. Pride. Place We can all make a difference
  • 32. Together Everyone Achieves More People. Pride. Place
  • 33. Sign up now go to: www.dignityincare.org.uk Facebook group – Dignity in Action People. Pride. Place
  • 34. • Manchester City Council www.manchester.gov.uk/ • North West Dignity Leads Network www.nwdignity.co.uk • National Dignity Council http://www.dignityincare.org.uk/ • Helen Sanderson Associates http://www.helensandersonassociates.co.uk/ • Ketso http://www.ketso.com/ People. Pride. Place

Editor's Notes

  1. Although it helps!