This document provides an overview of Salesforce Flows including: - Types of Flows including Screen Flows, Auto Launched Flows, Record-Triggered Flows, Scheduled Flows, and Platform Event Flows. - Features that can be included in Flows such as screens, logic elements, DML operations, emails, quick actions, and Apex actions. - Best practices for building flows including planning ahead, testing in a sandbox, avoiding hard-coded IDs, controlling navigation, and adding error handling. - When to use Flows versus Apex code, with Flows being preferable for simpler automations that can be built by admins while Apex is for more complex