This document discusses key topics in supply chain management for a digitized network, including global economics, organization, technology, leadership, and change management. It outlines business challenges such as the global economic slump, globalization, emerging markets, e-commerce growth, and new technologies. Supply chain success is defined in terms of service, quality, and cost. Supply chain trends include acknowledging protectionism, supply chain digitization, and developing healthy ecosystems. The document stresses aligning supply chains with business strategy, culture, expertise, growth, customers, digitization, agility, and sustainability for strategic advantage.

1. Supply Chain in a Digitized Network Mini-MBATM
New Supply Chain Perspectives
Global
Economics
- supply chains in
context
- regional/global
trade
agreements
- supply chain
design
Organisation
- Agility
- Resilience
Technology
- Omni-Channel
- Supply Chain
Technology
- IT / Cloud / Big
Data
- Physical
technologies
Leadership
- Leading teams
through
digitization
initiatives
- Leading agile
teams
Change
Management
- Managing
Change in a
Global Digitized
Supply Chain
Supply Chain Capstone

2. Business Challenges 2016-2017
• Global economy continues to slump, slow recovery
• Globalization of commerce, differing laws and taxes
• Capitalization of emerging markets: sourcing options
• SE Asian E-commerce expected to grow from 0.8% of retail (US$5.5B in
2015) to 6.4% of retail (US$87.8B in 2025) (1)
• Influence of governments: laws, regulations, environmental (Brexit!)
• Product quality, security and privacy issues
• New socio-economic demographics (By 2020, Millennials will comprise
half the global workforce (2))
• The digitized world (social networks, blogs, device apps)
• Speed of fulfillment more important than selling to today’s consumer
• Disruption by new technologies: IoT, blockchain
(1) http://www.channelnewsasia.com/news/business/singapore-e-commerce/2811118.html
(2) http://www.catalyst.org/knowledge/generations-demographic-trends-population-and-workforce

3. Supply Chain: Its Importance
• Triggers the revenue cycle
• Fulfills the “promise” to customers
• Validates intellectual property
• Connects top line with bottom line
• ...And when designed strategically and executed
flawlessly...
Creates (sustainable) competitive advantage and
becomes a growth engine for your company

4. How is Supply Chain Success
Defined?
Success
Service
Quality
Cost
Traditional View
Trade Offs
Need all 3

5. How is Supply Chain Success
Defined?
Success
Service
Quality
CostAsset Mgt &
Utilisation
Inventory
Management
Performance
Mgt (Service
Levels)
Global Sourcing /
Cost
Competitiveness
Third Party
Manufacturing Mgt
On-Boarding &
Managing New
Technologies
Others?
Risk

6. How is Supply Chain Success
Defined?
Success
Service
Quality
Cost
Seen as a
cost-centric
part of the
organisation

7. Supply Chain Trends
Gartner trends among leading supply chains in 2017:
• Trend towards acknowledging prevalence of
protectionism and restructuring of supply chains to
accommodate new trade policies.
• Supply Chain Digitization
• Adaptive organizations and capabilities
• Developing and fostering healthy ecosystems
Source: http://www.gartner.com/newsroom/id/3728919

8. Supply Chain for Strategic Advantage
• Get thinking:
• Does your supply chain align with your business
strategy?
• Does it fit in to your organization’s culture?
• Expertise, talent, skills and capabilities – is your
maximizing these? Or seeking cost efficiencies?
• Does your supply chain support growth?
• Does your organization take a silo’ed approach to supply
chain management?
• Does your supply chain place the customer first?
• Does your supply chain support digitization, agility and
sustainability?