Generic Refund Policy Template for Physical Items
Thanks for purchasing [product name] at [website].
To be eligible for a refund, you must return the product within 30 calendar days
from the day you bought it. The product must not be damaged in any way, and
it should be in the same condition as it was bought.
Once we receive your item, our customer support will inspect it and approve
your refund. Once the processing is complete, the money you are owed shall be
refunded using the same payment method that you used at the time of
purchase.
Please note that for all credit card payments, it may take up to X business days
for a refund to show on your statement.
Bear in mind that if the product is damaged in any way, or if you return it after
30 days the refund shall not be approved. If you have any questions, our
customer support staff is always available.
Refund Policy Template for Digital Services or Products
Thank you for purchasing [product name] from [website name].
Please know that we provide a full money-back guarantee for all the purchases that
you make. If you are dissatisfied with the product in anyway, your money shall be
returned to you, no questions asked.
You shall be eligible for a full refund up till 14 calendar days from your purchase.
Once the 15-day period elapses, you will not be entitled to a refund. That is why we
encourage all our patrons to test the product (or service) within the first couple of
weeks so that they are sure that the purchase meets their requirements.
If you have any questions or would like to process a refund, you can contact our
support team.
Generic Refund Policy Template for Perishable Items
Thank you for your purchase at [website name].
Due to the nature of the products that we sell, all items that expire earlier
than 1 month from the date of purchase shall not be eligible for a refund.
In order for any other item to be eligible for a refund, you must return the
purchased item within 5 calendar days from the day of your purchase. The
item must not have been opened or tampered with in any way. It should be
in its original condition.
In order to get a shipping label, you should get in touch with our customer
support team.
If you received the products in a damaged condition, please contact our
support team right away. We will be happy to ship a free replacement to
you, irrespective of its date of expiry.
If you have any question, please contact our customer support team. We will
be more than happy to help.

Generic Refund Policy Template for Physical Items

  • 1.
    Generic Refund PolicyTemplate for Physical Items Thanks for purchasing [product name] at [website]. To be eligible for a refund, you must return the product within 30 calendar days from the day you bought it. The product must not be damaged in any way, and it should be in the same condition as it was bought. Once we receive your item, our customer support will inspect it and approve your refund. Once the processing is complete, the money you are owed shall be refunded using the same payment method that you used at the time of purchase. Please note that for all credit card payments, it may take up to X business days for a refund to show on your statement. Bear in mind that if the product is damaged in any way, or if you return it after 30 days the refund shall not be approved. If you have any questions, our customer support staff is always available.
  • 2.
    Refund Policy Templatefor Digital Services or Products Thank you for purchasing [product name] from [website name]. Please know that we provide a full money-back guarantee for all the purchases that you make. If you are dissatisfied with the product in anyway, your money shall be returned to you, no questions asked. You shall be eligible for a full refund up till 14 calendar days from your purchase. Once the 15-day period elapses, you will not be entitled to a refund. That is why we encourage all our patrons to test the product (or service) within the first couple of weeks so that they are sure that the purchase meets their requirements. If you have any questions or would like to process a refund, you can contact our support team.
  • 3.
    Generic Refund PolicyTemplate for Perishable Items Thank you for your purchase at [website name]. Due to the nature of the products that we sell, all items that expire earlier than 1 month from the date of purchase shall not be eligible for a refund. In order for any other item to be eligible for a refund, you must return the purchased item within 5 calendar days from the day of your purchase. The item must not have been opened or tampered with in any way. It should be in its original condition. In order to get a shipping label, you should get in touch with our customer support team. If you received the products in a damaged condition, please contact our support team right away. We will be happy to ship a free replacement to you, irrespective of its date of expiry. If you have any question, please contact our customer support team. We will be more than happy to help.