A return policy outlines the terms by which a store will accept returned products from customers. It allows customers to receive a refund in the original form of payment, an exchange for an identical or different item, or store credit. Most retailers will accept returns if the customer provides a receipt and the product is in resalable condition, not more than the specified return period has passed since purchase, and identification may be required without a receipt. A store's return policy can be found on receipts for in-store purchases or on the store's website for online orders.

1. RETURN POLICY

2. What is a return policy?
◦A return policy are the terms that the store has, to
accept the product back and give you the money you
paid, a gift card, or another way to recompense the
return of the product.

3. ◦In other words, a product return is the process of a
customer taking previously purchased merchandise
back to the retailer, and in turn receiving a refund in
the original form of payment, exchange for another
item (identical or different), or a store credit.

4. What do you need to return the
product?
◦Many retailers will accept returns provided that the customer
has a receipt as a proof of purchase, and that certain other
conditions, which depend on the retailer's policies, are met.
These may include the merchandise being in a certain
condition (usually resalable if not defective), no more than a
certain amount of time having passed since the purchase, and
sometimes that identification be provided (though usually only
if a receipt is not provided).

5. Where can you find the return policy
of the stores?
◦At the back of your receipt if you buy it in store.
◦In the web page of the store (online shopping).

6. Example