Generative AI models like LLMs can be customized for specific tasks through techniques like prompt engineering, retrieval augmented generation, and fine-tuning. Prompt engineering involves providing contextual information to steer model responses, while retrieval augmented generation combines generative and retrieval models to improve performance. Fine-tuning customizes foundation models with domain-specific training data. The document discusses these techniques and their benefits, encouraging hands-on experience to learn how to best apply generative AI.