Percy Hernandez is seeking an IT position utilizing his education and experience in computer engineering, IT support, and electronics. He has an Associate's degree in Computer Engineering Technology and Telecommunications Technology from Queensborough Community College, as well as a Baccalaureate in Computer Engineering from Colombia. His experience includes positions providing IT support, mailroom operations, and computer disassembly recycling. He is pursuing Cisco and CompTIA certifications in the spring.

1. 61-17 162nd Street. Apt. 2r Fresh Meadows, NY 11365
percyhernandez80@gmail.com Mobile (347) 510-2769
PERCY W. HERNANDEZ TELLEZ
OBJECTIVE:
 Experienced I.T. specialist in search for a position for both teamand self-directed projects.
 Quick learner to master new types of technology.
 To utilize my education, my knowledge and experience in computer engineering, IT Network support, Electronics and Handy
work to achieve the company’s goals.
EDUCATION:
Queensborough Community College
The City University of New York, Bayside, NY
 Associate in Applied Science,
Computer Engineering Technology, Granted 06/2016
GPA: 3.43
 Associate in Applied Science,
Telecommunications Technology, Graduation 06/2017
GPA: 3.41
 Awards and Honors: Alpha Sigma Lambda Honor Society, since 04/2015 –Scholastic honor society that recognizes
academic achievement among the students in the field of engineering technology.
Dean’s list – Fall 2016
Fundación Para La Educación Superior Real De Colombia.
Bogotá, Colombia
 Baccalaureate
Technical Professional in Computer Engineering, Granted in 2004.
 Cisco CCNA Certification Routing and Switching Associate Level, Anticipated Spring 2017
 CompTIA Certification installing troubleshooting and configuring devices Anticipated Spring 2017
EXPERIENCE
AHRCNYC 80 Vandam St. NY, NY. 06/2015 - Present
Community Support Professional
 Maintain and create correct procedures and time studies for all jobs, to maintain and update all progress and production
reports,
 Supervise and coordinate all shipping and receiving as well as the distribution of supplies, materials, and tools as required.
 Supervise and manage all assembly jobs and all mailroom operations: bulk mail, first class mail, certified mail and express
mail.
 Implement plans and write the monthly progress notes for the individuals we support.
F.E.G.S. 315 Hudson St. NY, NY. 04/2008-06/2015
PROJECT ASSISTANT
 Managed & supervised all assembly jobs, maintaining and creating correct procedures and time studies fo r all jobs,
performed supervision of all mailroom operations: bulk mail, first class mail, certified mail and express mail. Schedule and
dispatching of messengers for deliveries and pickups.
 Operated Pitney Bowes machines Model DM1000 and Connect3000 for postage metering and printing stamps.
 Prepared proper postal forms and printing postage records fromPitney Bowes Machines.
 Served as liaison with USPS employees regarding procedural issues.
 Managed and supervised the computer disassembly and recycling program.
 Performed as Supervisor for the MTA New York City Transit Authority central mailroom.
ALPECOR.COM. Cll 10 South # 11A – 35 in Bogotá Colombia 12/2005 - 10/2007
OWNER / MANAGER
 Managed an XBOX and WEB SITE center, activities include accounting and technical support for the Local Area Network,
computers and gaming devices.
Coperativa Colaboro – SOMMEIL LTDA. Cll 15 # 8 68 of 313 in Bogotá Colombia 09/2005 - 10/2007
CUSTOMER SERVICE AGENT
 Provided IT support, customer service, and Email response for the companies TRACFONE and NET10.
References upon request