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GDPR	–Marketing’s	
Millenium	Bug?
RobertDunne2018
RobertDunne2018
DPC
• Speaking on 20th May, the DP Commissioner
described the 25th May as “terrifying and
exciting”.
• In describing the new much increased level of
fines, she described them as necessary to
“grab the attention of industry”.
RobertDunne2018
RobertDunne2018
DPC
• Budget has quadrupled recently to €15.2
million for 2019 (was €1.5m in 2012);
• Recruit 45 new staff, Dublin office;
• 180 staff by 2019.
• Ireland has been criticised for “soft
touch”;
• Claim it is linked to our draw of multi-
national IT service providers;
• There will be stricter enforcement.
RobertDunne2018
Direct	Marketing	Prosecutions
RobertDunne2018
GDPR	affect	for	Direct	
Marketing
• Not just big companies fined in 2017.
• Furniture store, medical centre, Expert Ireland
Retail, Guerin Media, Argos, Virgin (again).
• All fines in Ireland have been in District Court,
capped at €3,000 per offence.
• In 2010 Germany imposed fines of E500,000 on
six companies for unsolicited marketing calls.
RobertDunne2018
GDPR	affect	for	Direct	
Marketing
• Common misconception that big data (facebook
google) will be the targets.
• Not the case – there is a separate multinationals
division in the DPC for big data companies.
• Complaints unit is separate and DPC must
investigate every complaint.
RobertDunne2018
Why	this	change	matters
• In 2011 EU survey, only one-third of
Europeans were aware of the existence of a
national public authority responsible for data
protection. (i.e. DPC)
• 2600 complaints in 2017…1,700 since June.
• Greater the awareness of data protection
law = greater the number of complaints.
RobertDunne2018
Administrative	Fines
• Fines no longer decided by a Judge (or in the
District Court).
• The Data Protection Commission decide.
• As all EU law is now standardised the level of
fines will have to be equal to European
standards.
• So, what are other EU countries’ fine levels?
RobertDunne2018
EU	Fines	–UK	Comparator
• In October 2018 alone UK has fined:
1. Heathrow 120,000;
2. A Manchester marketing company Oaklands
assist: 150,000 for one thousand marketing
calls;
3. A funeral planning website: 90,000
• In September 2018:
1. Equifax: 500,000
2. AMS Marketing: 100,000
RobertDunne2018

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GDPR: the new millennium bug?

  • 3. DPC • Speaking on 20th May, the DP Commissioner described the 25th May as “terrifying and exciting”. • In describing the new much increased level of fines, she described them as necessary to “grab the attention of industry”. RobertDunne2018
  • 5. DPC • Budget has quadrupled recently to €15.2 million for 2019 (was €1.5m in 2012); • Recruit 45 new staff, Dublin office; • 180 staff by 2019. • Ireland has been criticised for “soft touch”; • Claim it is linked to our draw of multi- national IT service providers; • There will be stricter enforcement. RobertDunne2018
  • 7. GDPR affect for Direct Marketing • Not just big companies fined in 2017. • Furniture store, medical centre, Expert Ireland Retail, Guerin Media, Argos, Virgin (again). • All fines in Ireland have been in District Court, capped at €3,000 per offence. • In 2010 Germany imposed fines of E500,000 on six companies for unsolicited marketing calls. RobertDunne2018
  • 8. GDPR affect for Direct Marketing • Common misconception that big data (facebook google) will be the targets. • Not the case – there is a separate multinationals division in the DPC for big data companies. • Complaints unit is separate and DPC must investigate every complaint. RobertDunne2018
  • 9. Why this change matters • In 2011 EU survey, only one-third of Europeans were aware of the existence of a national public authority responsible for data protection. (i.e. DPC) • 2600 complaints in 2017…1,700 since June. • Greater the awareness of data protection law = greater the number of complaints. RobertDunne2018
  • 10. Administrative Fines • Fines no longer decided by a Judge (or in the District Court). • The Data Protection Commission decide. • As all EU law is now standardised the level of fines will have to be equal to European standards. • So, what are other EU countries’ fine levels? RobertDunne2018
  • 11. EU Fines –UK Comparator • In October 2018 alone UK has fined: 1. Heathrow 120,000; 2. A Manchester marketing company Oaklands assist: 150,000 for one thousand marketing calls; 3. A funeral planning website: 90,000 • In September 2018: 1. Equifax: 500,000 2. AMS Marketing: 100,000 RobertDunne2018