Game testing inGenuity'12

INDIUM SOFTWARE
An Independent Software Testing Firm
Game Testing – An Arena for Game
Changers (Testers)
“Business Assurance through Quality Assurance”

© 2014 Indium Software
ENHANCING SOFTWARE QUALITY
Agenda
2
 Introduction to Gaming Industry
 Industry Challenges – Baddies
 Solution to challenges – Power Pellets
 Game Testing
 3 Major Testing Challenges of Online Games
 Approaches to online game testing
 Future of game testing

Game Industry
3
Last Decade Current Decade
Audiences
 Affordable users
 Hardcore gamers
 Hardcore games
 Children
 Women
 Seniors
Platform
 PC
 Console
 PC
 Console
 Browser
 Mobile
 Social network
 Tablet
Business
model
 Boxed sale
 CDs
 CDs
 Downloads
 Installed on gaming
devices
 Online
 Subscription
 Trial Access
 App Store
Style
 Mostly single
player
 Rarely multi
player
 Single player
 Multi player
 Online across the globe
Device &
Graphics
 Traditional
console game
 Little graphics
 Better graphics
 3D
 Interactive
 Simulate real world
Introduction to Gaming
Online Multi Player Single

Game Industry - Baddies
4
Piracy High Development Cost Lack of creativity
 illegally downloaded games
up 20% in five years
 Nintendo claims that they lost
$975 million
 Call of Duty – Black Ops: No
1 game in top 10 most pirated
games of all time. 4.27 million
downloads
Video consoles are triple the
cost as compared to 6th
generation
 Huge Licensing , royalty,
marketing & distribution fees
 Difficult to convince people to
buy high price for games
 Guitar Hero, one of the hottest
sequel, released 11 times in last
5 years
 In 2011, only 15 – 30% of
games were new
 Gamers thinks twice if the title
has ‘Version’ next to it
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Solutions – Power Pellets
5
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Against Piracy Bring down development cost Improve Creativity
 Implement Digital Rights
Management
 Know your customer
willingness to pay the price
 Release demo version
 Encryption
 Digital distribution
 Shut down game shops – No
middle man
 Graphics alone is not a game
 Always do not develop
games behind newest
technologies
New ideas
Shorter games
Incorporate creative missions

Game Testing
6
Importance
of testing

Approaches to testing online games
7
Usability Testing Network Testing Security Testing
• Standard Vs Game usability
 Know your user
 Consistency
 Function vs. Mood
• Types of usability testing
 Heuristics Analysis
 Focus group
 Real user testing

8
• Case study for usability testing
 Game 1 : Halo –
Heuristics Approach
Usability Checklist Description
 Consistency poor hit detection ,inconsistent response to input
 Customizability
Restrict user to change video and
audio settings, difficulty, or game speed
 Artificial Intelligence problems with path finding
 View mismatch bad camera angle, view is obstructed
 Skip content cannot skip video and audio clips,
 Input mapping bad input mappings, limited device support
 Controls oversensitive and unresponsive controls
 Game status
does not provide adequate information on
character
 Visual Representation too much screen clutter, too many characters
 Training & Help Does not provide adequate training mission

9
 Testing In LAN
 Distributed Testing
 Setting up real test environment
 Emulator – An ideal approach

10
Cheats
(Threads)
Description Testing Techniques
Tests for cheaters
who violate game or
Denying service to
peer
 Disconnecting when
player about to lose
 Disturb peer and not
let to play their
games
Tests player ratings if he does
not finish the game as per the
procedures.
Exploiting misplaced
trust or cheating by
exploiting client-
server infrastructure
 Cheaters modify the
game configuration ,
data
Verify the two-way
authentication between game
server and client
Cheating by collusion
or Game Specific
Cheats
 Misbehavior
 Game cheats
Verify chat logs, game logs and
audit trail

11
Cheats Description
 Cheating by Exploiting
Misplaced trust
The player might abuse the trust and
modify the game code
 Cheating related to virtual
assets
Includes players that have received
real life money for an in-game item.
Cheating by exploiting machine
intelligence
The player uses artificial intelligence
in online games to gain an advantage
over his opponent.
 Cheating by Exploiting Lack of
Secrecy
Communication packets are
eavesdropped by a cheater
 Cheating by collusion Gain unfair advantage over honest
players
 Cheating related to internal
misuse
cheats resulted due to an abuse of
privileges from an insider.
 Cheating using social
engineering
use psychological methods to coerce
the player to willingly give confidential
information from their accounts.
• Case study for security testing
 Starcraft 1 – Win trading

Future of Gaming
12

13

14
Thank You
USA:
americas.sales@indiumsoft.com
EMEA & APAC:
apac.sales@indiumsoft.com
emea.sales@indiumsoft.com
INDIA:
sales@indiumsoft.com
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Sunnyvale, CA – 94085.
Phone: +1(408) 501-8844
Fax: +1(408) 501-8808
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Atlanta, GA 30339
Phone: +1 (678) 608-0809, +1(770) 989-7302
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Phone: +91-11-6613 0400
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13th Cross, Indira Nagar 2nd Stage
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Chennai – 600 086.
Phone: +91-44-2811 6330
Fax: +91-44-4210 4033

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