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Fast And Easy PPC Analytics
                       SMX West – March 11, 2013



             Rick Galán
  Associate Director, Search Marketing

                                  RickGalan.com
                                  @RickGalan
                                  gplus.to/rickgalan
                                  /in/rickgalan



                                                   @RickGalan
A strategic methodology for

REPORTING


                              @RickGalan
Reporting | Efficiency is Key
Efficient and effective
  reporting is KEY to
  success in PPC.

          YOU HAVE ENOUGH TO DO.

If you are spending a large % of your time
   pulling and massaging numbers, you are
   doing it wrong.
                                             @RickGalan
Reporting | Build a Reporting Product
Build reports like you are building a product.

                              YOU ARE.

A couple of rules to live by…
•   Build reports in such a way that they can be repeated and updated.
•   Any repetitive report should be on a schedule. Stick to it!
•   Reports should always have an action or output.
•   Never pull in calculated metrics. Only hard numbers.
•   Learn Pivot Tables & nested formulas. For serious.

                                                                    @RickGalan
Reporting | Elements of User Experience
                                                                                          What will the report look like?
                                                                                          What actions can it drive? What
                                                                                          visualizations would help achieve
                                                                                          the purpose?


                                                                                          What will views of the data will be
                                                                                          provided? How do these views
                                                                                          satisfy the needs of the audience?


                                                                                          How can the data be combined to
                                                                                          get the right metrics? How can
                                                                                          this data be combined ongoing?


                                                                                          What are the KPIs, frequency, data
                                                                                          sources? Who will need to be
                                                                                          involved? What can be
                                                                                          automated?


                                                                                          Who are the stakeholders &
                                                                                          audience? What is the purpose of
                                                                                          the report? How it will be used?

Source: The Elements of User Experience by Jesse James Garrett. http://jjg.net/elements



                                                                                                             @RickGalan
Reporting | Before & After
                                 Old Reporting:
                                 •   2 People, 6 hours each
                                 •   Giant files, almost
                                     unreadable
                                 •   Manually Collected
                                 •   Extremely error-prone


New Reporting:
•   1 Person, 20 minutes
•   Small files,
    Formatted for execs
•   Visualizations and
    trending


                                                     @RickGalan
Reporting | Summary
Build scalability and repeatability into all reports
 you build.

Automate everything.

Design reports for their intended users and uses.

Save time. Go home early.

                                               @RickGalan
A quick, repeatable methodology for

SEARCH QUERY ANALYSIS


                                      @RickGalan
Search Query Analysis | Pulling Data




                      •   Run SQ Report for all keywords
                      •   Customize your columns – no
                          calculated metrics!
                      •   Save the final column set for
                          quick access next time
                      •   Export to Excel



                                                   @RickGalan
Search Query Analysis | Future-Proofing




                       • Delete the top and bottom rows
                         of the export – Title & Total




                                                 @RickGalan
Search Query Analysis | Create Pivot




                  • Create Pivot Table by selecting
                    entire column
                  • Insert > Pivot Table




                                                      @RickGalan
Search Query Analysis | Calculated KPIs
Start by creating your calculated metrics
Pivot Table Tools > Options > Calculations > Fields, Items & Sets >
Calculated Field

CTR = Clicks/ Impressions
CPO = Cost /'Conv. (1-per-click)'
ROAS = 'Total conv. value'/ Cost
CR = 'Conv. (1-per-click)'/ Clicks
RPI = 'Total conv. value' /
(Impressions/1000)




                                                                      @RickGalan
Search Query Analysis | Structure
                        • Add fields to the table & clean it
                          up!
                        • Change all "Count of" to "Sum
                          of"
                        • Rename the field to remove
                          "Sum of" - add a space before or
                          after the field name
                        • Change the number formats
                          across the board




                                                  @RickGalan
Search Query Analysis | Options

Check the Pivot Table
Options for a few settings
to make things a little
easier
   • Display empty cell
     instead of #DIV/0
   • Turn off "Autofit column
     widths on update" -
     Annoying!



                                  @RickGalan
Search Query Analysis | Finished Product




                                     @RickGalan
Search Query Analysis | Sort & Filter


                       • Sort the keyword list by any of
                         the metrics by clicking More
                         Sort Options
                           • Sort by cost to find terms
                              impacting your efficiency
                           • Sort by impressions to find
                              terms impacting your CTR
                              & QS
                           • Sort by Orders to find
                              terms you may want to add
                              to your program
                           • etc.



                                                  @RickGalan
Search Query Analysis | Dig Deeper




                 • See the overall impact of a specific term
                 • Use the Label filters and “Does Not Contain” to
                   see your whole account without a term.
                 • Measure the impact of a negative on your ROI!




                                                        @RickGalan
Search Query Analysis | Summary
Spend 20 minutes building the framework for an
 analysis tool that allows you to spend 1 minute
 updating it.

Quantify the impact of keyword negatives
 before you make them – quickly.

Save time. Go home early.

                                           @RickGalan
A quick, automated methodology for performing a

LANDING PAGE AUDIT


                                                  @RickGalan
Landing Page Audit | Export Data



                      • Export an ad report or keyword
                        report with Destination URLs
                          • Include metrics to gain
                            further insights!
                      • Copy the Destination URL
                        column & paste a copy




                                                  @RickGalan
Landing Page Audit | Clean up Tracking


                       • Automate the removal of
                         tracking
                           • Formulas
                           • Find & Replace
                       • You want clean URLs so you
                         don’t affect tracking
                           • Do a gut check – scroll
                              through to make sure
                              things are cleaned up
                       • Copy & paste this list into
                         another spreadsheet




                                                   @RickGalan
Landing Page Audit | Remove Duplicates




                         • Remove the duplicates
                             • Data > Data Tools >
                                Remove Duplicates
                         • Save this file as a .csv




                                               @RickGalan
Landing Page Audit | Screaming Frog
Screaming Frog SEO Spider
• http://screamingfrog.co.uk/seo-spider
• Free Download: 500 URL limit
• Pro Version: £99 / year                                                                                                                       BUY IT.
• Windows/Mac/Linux
   Errors – Client & server errors (No responses, 4XX, 5XX)                          Meta Refresh – Including target page and time delay
   Redirects – (3XX, permanent or temporary)                                         Canonical link element & canonical HTTP headers
   External Links – All followed links and their status codes                        X-Robots-Tag
   URI Issues – Non ASCII characters, underscores, uppercase characters,             File Size
    dynamic uris, long over 115 characters                                            Page Depth Level
   Duplicate Pages – Hash value / MD5checksums lookup for pages with                 Inlinks – All pages linking to a URI
    duplicate content
                                                                                      Outlinks – All pages a URI links out to
   Page Title – Missing, duplicate, over 70 characters, same as h1, multiple
                                                                                      Anchor Text – All link text. Alt text from images with links
   Meta Description – Missing, duplicate, over 156 characters, multiple
                                                                                      Follow & Nofollow – At link level (true/false)
   Meta Keywords – Mainly for reference as it’s only used by Yahoo.
                                                                                      Images – All URIs with the image link & all images from a given page. Images
   H1 – Missing, duplicate, over 70 characters, multiple                              over 100kb, missing alt text, alt text over 100 characters
   H2 – Missing, duplicate, over 70 characters, multiple                             User-Agent Switcher – Crawl as Googlebot, Bingbot, or Yahoo! Slurp
   Meta Robots – Index, noindex, follow, nofollow, noarchive, nosnippet, noodp,      Custom Source Code Search – Analytics code, specific text, or code etc.
    noydir etc
                                                                                      XML Sitemap Generator – You can create a basic XML sitemap


                    http://www.seerinteractive.com/blog/screaming-frog-guide

                                                                                                                                                    @RickGalan
Landing Page Audit | Start the Crawl




Change the mode from “Spider” to “List”
Select your file, click Start.



                                          @RickGalan
Landing Page Audit | Crawl Results




                          • Enough info to get to work
                            cleaning up URLs
                          • Or export to .csv for more
                            analysis




                                                @RickGalan
Landing Page Audit | Data Mash-up




                       • Now Back to the Ad Report…
                           • Use VLOOKUP
                           • Bring in whatever data
                              you want to analyze
                       • Pivot the data set



                                              @RickGalan
Landing Page Audit | Gain Insights


                         • Build views to gain the
                           insights quickly
                         • Drill down to find what
                           changes need to be made.
                         • Quantify the effects of
                           landing page issues.
                         • Remember: Metrics don’t
                           always tell the whole story.




                                                  @RickGalan
Landing Page Audit | Gain Insights




                           • Don’t forget to look at
                             what is working too!




                                                @RickGalan
Landing Page Audit | Summary
Don’t manually do what you can automate. Let
 crawlers and Excel do the work for you.

Verify the state of your landing pages frequently,
 because metrics won’t always show the real
 story.

Save time. Go home early.

                                             @RickGalan
Rick Galán
Associate Director, Search Marketing
    rgalan@1800contacts.com


                             RickGalan.com
                             @RickGalan
                             gplus.to/rickgalan
                             /in/rickgalan




                                             @RickGalan

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Methodologies for Reporting, Search Query Analysis & Landing Page Auditing

  • 1. Fast And Easy PPC Analytics SMX West – March 11, 2013 Rick Galán Associate Director, Search Marketing RickGalan.com @RickGalan gplus.to/rickgalan /in/rickgalan @RickGalan
  • 2. A strategic methodology for REPORTING @RickGalan
  • 3. Reporting | Efficiency is Key Efficient and effective reporting is KEY to success in PPC. YOU HAVE ENOUGH TO DO. If you are spending a large % of your time pulling and massaging numbers, you are doing it wrong. @RickGalan
  • 4. Reporting | Build a Reporting Product Build reports like you are building a product. YOU ARE. A couple of rules to live by… • Build reports in such a way that they can be repeated and updated. • Any repetitive report should be on a schedule. Stick to it! • Reports should always have an action or output. • Never pull in calculated metrics. Only hard numbers. • Learn Pivot Tables & nested formulas. For serious. @RickGalan
  • 5. Reporting | Elements of User Experience What will the report look like? What actions can it drive? What visualizations would help achieve the purpose? What will views of the data will be provided? How do these views satisfy the needs of the audience? How can the data be combined to get the right metrics? How can this data be combined ongoing? What are the KPIs, frequency, data sources? Who will need to be involved? What can be automated? Who are the stakeholders & audience? What is the purpose of the report? How it will be used? Source: The Elements of User Experience by Jesse James Garrett. http://jjg.net/elements @RickGalan
  • 6. Reporting | Before & After Old Reporting: • 2 People, 6 hours each • Giant files, almost unreadable • Manually Collected • Extremely error-prone New Reporting: • 1 Person, 20 minutes • Small files, Formatted for execs • Visualizations and trending @RickGalan
  • 7. Reporting | Summary Build scalability and repeatability into all reports you build. Automate everything. Design reports for their intended users and uses. Save time. Go home early. @RickGalan
  • 8. A quick, repeatable methodology for SEARCH QUERY ANALYSIS @RickGalan
  • 9. Search Query Analysis | Pulling Data • Run SQ Report for all keywords • Customize your columns – no calculated metrics! • Save the final column set for quick access next time • Export to Excel @RickGalan
  • 10. Search Query Analysis | Future-Proofing • Delete the top and bottom rows of the export – Title & Total @RickGalan
  • 11. Search Query Analysis | Create Pivot • Create Pivot Table by selecting entire column • Insert > Pivot Table @RickGalan
  • 12. Search Query Analysis | Calculated KPIs Start by creating your calculated metrics Pivot Table Tools > Options > Calculations > Fields, Items & Sets > Calculated Field CTR = Clicks/ Impressions CPO = Cost /'Conv. (1-per-click)' ROAS = 'Total conv. value'/ Cost CR = 'Conv. (1-per-click)'/ Clicks RPI = 'Total conv. value' / (Impressions/1000) @RickGalan
  • 13. Search Query Analysis | Structure • Add fields to the table & clean it up! • Change all "Count of" to "Sum of" • Rename the field to remove "Sum of" - add a space before or after the field name • Change the number formats across the board @RickGalan
  • 14. Search Query Analysis | Options Check the Pivot Table Options for a few settings to make things a little easier • Display empty cell instead of #DIV/0 • Turn off "Autofit column widths on update" - Annoying! @RickGalan
  • 15. Search Query Analysis | Finished Product @RickGalan
  • 16. Search Query Analysis | Sort & Filter • Sort the keyword list by any of the metrics by clicking More Sort Options • Sort by cost to find terms impacting your efficiency • Sort by impressions to find terms impacting your CTR & QS • Sort by Orders to find terms you may want to add to your program • etc. @RickGalan
  • 17. Search Query Analysis | Dig Deeper • See the overall impact of a specific term • Use the Label filters and “Does Not Contain” to see your whole account without a term. • Measure the impact of a negative on your ROI! @RickGalan
  • 18. Search Query Analysis | Summary Spend 20 minutes building the framework for an analysis tool that allows you to spend 1 minute updating it. Quantify the impact of keyword negatives before you make them – quickly. Save time. Go home early. @RickGalan
  • 19. A quick, automated methodology for performing a LANDING PAGE AUDIT @RickGalan
  • 20. Landing Page Audit | Export Data • Export an ad report or keyword report with Destination URLs • Include metrics to gain further insights! • Copy the Destination URL column & paste a copy @RickGalan
  • 21. Landing Page Audit | Clean up Tracking • Automate the removal of tracking • Formulas • Find & Replace • You want clean URLs so you don’t affect tracking • Do a gut check – scroll through to make sure things are cleaned up • Copy & paste this list into another spreadsheet @RickGalan
  • 22. Landing Page Audit | Remove Duplicates • Remove the duplicates • Data > Data Tools > Remove Duplicates • Save this file as a .csv @RickGalan
  • 23. Landing Page Audit | Screaming Frog Screaming Frog SEO Spider • http://screamingfrog.co.uk/seo-spider • Free Download: 500 URL limit • Pro Version: £99 / year BUY IT. • Windows/Mac/Linux  Errors – Client & server errors (No responses, 4XX, 5XX)  Meta Refresh – Including target page and time delay  Redirects – (3XX, permanent or temporary)  Canonical link element & canonical HTTP headers  External Links – All followed links and their status codes  X-Robots-Tag  URI Issues – Non ASCII characters, underscores, uppercase characters,  File Size dynamic uris, long over 115 characters  Page Depth Level  Duplicate Pages – Hash value / MD5checksums lookup for pages with  Inlinks – All pages linking to a URI duplicate content  Outlinks – All pages a URI links out to  Page Title – Missing, duplicate, over 70 characters, same as h1, multiple  Anchor Text – All link text. Alt text from images with links  Meta Description – Missing, duplicate, over 156 characters, multiple  Follow & Nofollow – At link level (true/false)  Meta Keywords – Mainly for reference as it’s only used by Yahoo.  Images – All URIs with the image link & all images from a given page. Images  H1 – Missing, duplicate, over 70 characters, multiple over 100kb, missing alt text, alt text over 100 characters  H2 – Missing, duplicate, over 70 characters, multiple  User-Agent Switcher – Crawl as Googlebot, Bingbot, or Yahoo! Slurp  Meta Robots – Index, noindex, follow, nofollow, noarchive, nosnippet, noodp,  Custom Source Code Search – Analytics code, specific text, or code etc. noydir etc  XML Sitemap Generator – You can create a basic XML sitemap http://www.seerinteractive.com/blog/screaming-frog-guide @RickGalan
  • 24. Landing Page Audit | Start the Crawl Change the mode from “Spider” to “List” Select your file, click Start. @RickGalan
  • 25. Landing Page Audit | Crawl Results • Enough info to get to work cleaning up URLs • Or export to .csv for more analysis @RickGalan
  • 26. Landing Page Audit | Data Mash-up • Now Back to the Ad Report… • Use VLOOKUP • Bring in whatever data you want to analyze • Pivot the data set @RickGalan
  • 27. Landing Page Audit | Gain Insights • Build views to gain the insights quickly • Drill down to find what changes need to be made. • Quantify the effects of landing page issues. • Remember: Metrics don’t always tell the whole story. @RickGalan
  • 28. Landing Page Audit | Gain Insights • Don’t forget to look at what is working too! @RickGalan
  • 29. Landing Page Audit | Summary Don’t manually do what you can automate. Let crawlers and Excel do the work for you. Verify the state of your landing pages frequently, because metrics won’t always show the real story. Save time. Go home early. @RickGalan
  • 30. Rick Galán Associate Director, Search Marketing rgalan@1800contacts.com RickGalan.com @RickGalan gplus.to/rickgalan /in/rickgalan @RickGalan