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CRM Integration Theory vs Reality
1.
United House North Road London N7
9DP +44 (0)207 354 4300 FT Confidentials CRM Integration: Theory vs Reality PresentationByMartin Bauer London 25/04/2013 1 www.kaliop.co.uk
2.
Overview The Theory Theory vs Reality The
Reality Key Challenges Lessons Learnt 2 Date: 25/04/2013
3.
United House North Road London N7
9DP +44 (0)207 354 4300 The Theory… 3 www.kaliop.co.uk
4.
Kick Off Meeting 4 14/11/2013 4 Date:
25/04/2013
5.
Improve the Confidentials 5 14/11/2013 5 Date:
25/04/2013
6.
Cast of Thousands 6 14/11/2013 6 Date:
25/04/2013
7.
Current Manual Process 7 14/11/2013 7 Date:
25/04/2013
8.
The Dream 8 14/11/2013 8 Date: 25/04/2013
9.
The Parts of
the Puzzle 9 14/11/2013 9 Date: 25/04/2013
10.
CentralArchitecture 10 14/11/2013 10 Date: 25/04/2013
11.
ExpertTeams 11 14/11/2013 11 Date: 25/04/2013
12.
Work ing together 12 14/11/2013 12 Date:
25/04/2013
13.
Scrum 13 14/11/2013 13 Date: 25/04/2013
14.
Perfect Fit 14 14/11/2013 14 Date: 25/04/2013
15.
In theory it
would be a perfect world 15 14/11/2013 15 Date: 25/04/2013
16.
Theory vs. Reality 16 www.kaliop.co.uk
17.
Quote Computer Scientist: Jan L.
A. van de Snepscheut 17 14/11/2013 17 Date: 25/04/2013
18.
According toTheory 18 14/11/2013 18 Date: 25/04/2013
19.
Reality 19 14/11/2013 19 Date: 25/04/2013
20.
Best Parts 20 14/11/2013 20 Date: 25/04/2013
21.
Franken car 21 14/11/2013 21 Date: 25/04/2013
22.
The Reality… 22 www.kaliop.co.uk
23.
st 1 23 Challenge: Teams www.kaliop.co.uk
24.
CMSTeam 24 14/11/2013 24 Date: 25/04/2013
25.
Subscription ManagementTeam 25 14/11/2013 25 Date: 25/04/2013
26.
eMarketingTeam 26 14/11/2013 26 Date: 25/04/2013
27.
CRM IntegrationTeam ?? CRM
Team Integration Team 27 14/11/2013 27 Date: 25/04/2013
28.
nd Challenge: 2 Geography 2 8 www.kaliop.co.uk
29.
DistributedTeams 29 14/11/2013 29 Date: 25/04/2013
30.
Virtual Meetings 30 14/11/2013 30 Date: 25/04/2013
31.
rd Challenge: 3 Process 31 www.kaliop.co.uk
32.
Scrum 32 14/11/2013 32 Date: 25/04/2013
33.
User Stories &
Sprints 33 14/11/2013 33 Date: 25/04/2013
34.
Different Game 34 14/11/2013 34 Date: 25/04/2013
35.
Gentle Persuasion 35 14/11/2013 35 Date: 25/04/2013
36.
WorkingTogether 36 14/11/2013 36 Date: 25/04/2013
37.
th Challenge: 4 Integration 37 www.kaliop.co.uk
38.
Integration 38 14/11/2013 38 Date: 25/04/2013
39.
Minor Gaps 39 14/11/2013 39 Date: 25/04/2013
40.
th Challenge: 5 Testing 4 0 www.kaliop.co.uk
41.
Many Paths 41 14/11/2013 41 Date: 25/04/2013
42.
Set Paths 42 14/11/2013 42 Date: 25/04/2013
43.
Final Challenge 43 www.kaliop.co.uk
44.
Performance 44 14/11/2013 44 Date: 25/04/2013
45.
Alternative Paths 45 14/11/2013 45 Date: 25/04/2013
46.
New Solution 46 14/11/2013 46 Date: 25/04/2013
47.
Happy 47 14/11/2013 47 Date: 25/04/2013
48.
Lessons Learnt 4 8 www.kaliop.co.uk
49.
Importance of Integration The
glue holding the bits together is the most important part. 49 14/11/2013 49 Date: 25/04/2013
50.
Lessons Learnt Changing too
many systems at the same time causes a LOT of pain 50 14/11/2013 50 Date: 25/04/2013
51.
Lessons Learnt ...if you
work really really really hard! 51 14/11/2013 51 Date: 25/04/2013
52.
Happy 52 14/11/2013 52 Date: 25/04/2013
53.
United House North Road London N7
9DP +44 (0)207 354 4300 Questions? 53 www.kaliop.co.uk
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