SlideShare a Scribd company logo
GlocalReach We help you manage how people can  reach  you.
The Telephone In the beginning the telephone was  wired  to a wall. The wall was wired to a  network . And the network was  closed .
[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object]
[object Object],[object Object]
 
 
 
 
 
The telephone became  mobile   and  personal .
In stead of calling a wall you called a person.
Subscription rates skyrocketed: With France and Belgium the laggards at 80.6% and 85.6% respectively; and at the high end, leaders Italy (124.6%) and Portugal (118.3%), the Western European average penetration rate of mobile phone subscriptions is now  103.1%  effective end of February 2006.  http://communities-dominate.blogs.com/brands/2006/03/phone_for_every.html
Now, with internet, the number of ways to reach a person is staggering: ” Not only is there the initial hassle factor, but there is the ongoing fuss of  deciding which of the half a dozen ways to get in touch with you is going to be best in any particular circumstance . And while having a single point of failure (”He’s not answering the phone!”) is risky, user fatigue from having too many points of potential failure (”He never picks up the cell phone, and forget about hearing back in email!@#$%@#$!”) is also problematic. ” http://webworkerdaily.com/2007/06/05/do-you-have-too-many-points-of-contact/
” You need a small set of ways to get in touch that consistently reaches you,  like   right when they call, not when you get around to picking up your voicemail. Real time accessibility —  wherein your colleagues and clients can reach you predictably and easily  — is essential. ” http://webworkerdaily.com/2007/06/05/do-you-have-too-many-points-of-contact/
It is time for telephony to take the next step.
It is time for telephony to realise that  you are not one person .
In stead, each person has many different  personas .
” A  persona , in the word's everyday usage, is a  social role  or a character played by an actor.” http://en.wikipedia.org/wiki/Persona
Meet Sophie...
[object Object]
Programmer Wife Team Leader Sister Photographer Dog Owner Friend PHP Expert Londoner College Alumni
[object Object],[object Object]
[object Object]
[object Object],[object Object]
Project Manager Project X Project Manager Project Y Project Manager Project Z
During different phases of the 3 projects, Ian wants to be reached in different ways. Using GlocalReach, Ian can  manage how other people reach him .
First, telephony was about calling a  place  (the wall, remember?) Then, telephony became about calling a  person .
We want to make telephony even more personal by making it about calling  personas .
That way, we help you manage  how people can  reach  you. Contact us for beta invites at  [email_address]
We help you manage how people can  reach  you. http://www.glocalreach.com

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From the Wall to Personas: the Evolution of Telephony

  • 1. GlocalReach We help you manage how people can reach you.
  • 2. The Telephone In the beginning the telephone was wired to a wall. The wall was wired to a network . And the network was closed .
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.  
  • 8.  
  • 9.  
  • 10.  
  • 11.  
  • 12. The telephone became mobile and personal .
  • 13. In stead of calling a wall you called a person.
  • 14. Subscription rates skyrocketed: With France and Belgium the laggards at 80.6% and 85.6% respectively; and at the high end, leaders Italy (124.6%) and Portugal (118.3%), the Western European average penetration rate of mobile phone subscriptions is now 103.1% effective end of February 2006. http://communities-dominate.blogs.com/brands/2006/03/phone_for_every.html
  • 15. Now, with internet, the number of ways to reach a person is staggering: ” Not only is there the initial hassle factor, but there is the ongoing fuss of deciding which of the half a dozen ways to get in touch with you is going to be best in any particular circumstance . And while having a single point of failure (”He’s not answering the phone!”) is risky, user fatigue from having too many points of potential failure (”He never picks up the cell phone, and forget about hearing back in email!@#$%@#$!”) is also problematic. ” http://webworkerdaily.com/2007/06/05/do-you-have-too-many-points-of-contact/
  • 16. ” You need a small set of ways to get in touch that consistently reaches you, like right when they call, not when you get around to picking up your voicemail. Real time accessibility — wherein your colleagues and clients can reach you predictably and easily — is essential. ” http://webworkerdaily.com/2007/06/05/do-you-have-too-many-points-of-contact/
  • 17. It is time for telephony to take the next step.
  • 18. It is time for telephony to realise that you are not one person .
  • 19. In stead, each person has many different personas .
  • 20. ” A persona , in the word's everyday usage, is a social role or a character played by an actor.” http://en.wikipedia.org/wiki/Persona
  • 22.
  • 23. Programmer Wife Team Leader Sister Photographer Dog Owner Friend PHP Expert Londoner College Alumni
  • 24.
  • 25.
  • 26.
  • 27. Project Manager Project X Project Manager Project Y Project Manager Project Z
  • 28. During different phases of the 3 projects, Ian wants to be reached in different ways. Using GlocalReach, Ian can manage how other people reach him .
  • 29. First, telephony was about calling a place (the wall, remember?) Then, telephony became about calling a person .
  • 30. We want to make telephony even more personal by making it about calling personas .
  • 31. That way, we help you manage how people can reach you. Contact us for beta invites at [email_address]
  • 32. We help you manage how people can reach you. http://www.glocalreach.com