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Frisby’s College Limited
Company Number: 7549922
Good Agents Guide
Thank you for your interest in becoming an agent for Frisby’s College.
In order to proceed with your application, please could you provide the following:
- Current CV showing educational and business background – for individuals
- Membership of professional organisations – for companies
- Website, if available
Once we have received your information, we would like to set up a meeting via skype in order to discuss your and our
expectations.
We will then be able to appoint you as an agency for Frisby’s College.
148 King Street
Great Yarmouth
Norfolk NR30 2PA
England
Tel +44 (0)1493 331729
Web www.frisbyscollege.co.uk
Mail info@frisbyscollege.co.uk
Frisby’s College Limited
Company Number: 7549922
Guide to good practice
1. Agents shall at all times conduct themselves with integrity and in a manner that will reflect positively on the
image of their profession and of their partner (UK) institutions as reliable and trustworthy providers of high-
quality education and training
This standard of conduct underpins the others that follow and encompasses all aspects of agents’ activities.
2. Agents shall promote themselves and their partner (UK) institutions in a professional and ethical manner
and shall ensure that their business activities reflect best practice.
This standard of conduct refers both to ethical behavior (doing the right thing) and to standards of
professionalism (doing it well). Best practice means that an agent’s business activities should not be of a
kind that might bring discredit on their (UK) client(s) or UK education generally.
3. Agents shall be honest in communicating information about themselves, their partner (UK) institutions and
potential students in published, oral or any other form. They shall not knowingly or by failure of
professional standards provide or disseminate false, incomplete or misleading information.
This standard of conduct is closely related to clause 5 and refers to any information released by an agent on
behalf of its client institutions about facilities, entry requirements, admission processes, course content,
fees or any other matter. All claims made by an about itself, client institutions or students shall be capable
of being substantiated.
This standard of conduct also applies equally to information provided about potential students in
applications to client institutions and visa authorities.
In particular, information provided to potential students shall be sufficient to enable them to make an
informed judgement. The inclusion of the word ‘incomplete’ in this standard is especially important: agents
shall not in published or orally delivered information omit any fact which may reasonably be of material
relevance to an international student, where an omission might be construed as being misleading.
The accidental production or dissemination of incorrect or incomplete information is likely to be viewed in
itself evidence of a failure to adhere to professional standards, expect where there is compelling evidence
to suggest otherwise.
In summary, this standard requires agents to provide full, honest and accurate information about client
Frisby’s College Limited
Company Number: 7549922
institutions and the course and facilities they offer.
4. Agents shall promote themselves and their partner (UK) institutions fairly and without recourse to
unfavorable or negative comparisons with other institutions, or otherwise employ unfair or unprofessional
practice to damage the interests of other institutions.
This standard of conduct refers to any attempt by agent to gain advantage for their clients by using
information about other institutions negatively. Using verifiable data to show the standing of a client
institution in relation to others is acceptable, but this practice shall not be executed in such a manner as to
discredit other institutions. This means agents should promote products by focusing on the strengths and
achievements of their client institutions rather than my making unfavourable comments about competitors.
5. Agents shall act at all times in the best interests of students or prospective students as well as (UK) partner
institutions. They shall offer advice and counselling and provide information to students, and where
appropriate their parents, in a manner consistent with principle.
This standard of conduct is fundamental to good practice in education marketing and student recruitment.
It refers not only to truthfulness and accuracy, but also to appropriateness. An example of inappropriate
advice would be encouragement of a student to enter a course of study for which they were inadequately
prepared in terms of language proficiency or academic attainment. The standard also includes advice or
information given so sponsors of students and other such bodies or persons as well as directly to students.
Again, the omission of salient information in an effort to secure the placement of a student is likely to be
judged as a breach of this standard.
6. Agents shall conduct themselves with due regard to the regulatory conditions in the market(s) in which they
operate. They shall comply with all applicable national laws, regulations and official policies.
7. Agents shall conduct themselves with due regard to the need for transparency and openness in all their
dealings with client institutions.

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Frisby's College Good agents guide

  • 1. Frisby’s College Limited Company Number: 7549922 Good Agents Guide Thank you for your interest in becoming an agent for Frisby’s College. In order to proceed with your application, please could you provide the following: - Current CV showing educational and business background – for individuals - Membership of professional organisations – for companies - Website, if available Once we have received your information, we would like to set up a meeting via skype in order to discuss your and our expectations. We will then be able to appoint you as an agency for Frisby’s College. 148 King Street Great Yarmouth Norfolk NR30 2PA England Tel +44 (0)1493 331729 Web www.frisbyscollege.co.uk Mail info@frisbyscollege.co.uk
  • 2. Frisby’s College Limited Company Number: 7549922 Guide to good practice 1. Agents shall at all times conduct themselves with integrity and in a manner that will reflect positively on the image of their profession and of their partner (UK) institutions as reliable and trustworthy providers of high- quality education and training This standard of conduct underpins the others that follow and encompasses all aspects of agents’ activities. 2. Agents shall promote themselves and their partner (UK) institutions in a professional and ethical manner and shall ensure that their business activities reflect best practice. This standard of conduct refers both to ethical behavior (doing the right thing) and to standards of professionalism (doing it well). Best practice means that an agent’s business activities should not be of a kind that might bring discredit on their (UK) client(s) or UK education generally. 3. Agents shall be honest in communicating information about themselves, their partner (UK) institutions and potential students in published, oral or any other form. They shall not knowingly or by failure of professional standards provide or disseminate false, incomplete or misleading information. This standard of conduct is closely related to clause 5 and refers to any information released by an agent on behalf of its client institutions about facilities, entry requirements, admission processes, course content, fees or any other matter. All claims made by an about itself, client institutions or students shall be capable of being substantiated. This standard of conduct also applies equally to information provided about potential students in applications to client institutions and visa authorities. In particular, information provided to potential students shall be sufficient to enable them to make an informed judgement. The inclusion of the word ‘incomplete’ in this standard is especially important: agents shall not in published or orally delivered information omit any fact which may reasonably be of material relevance to an international student, where an omission might be construed as being misleading. The accidental production or dissemination of incorrect or incomplete information is likely to be viewed in itself evidence of a failure to adhere to professional standards, expect where there is compelling evidence to suggest otherwise. In summary, this standard requires agents to provide full, honest and accurate information about client
  • 3. Frisby’s College Limited Company Number: 7549922 institutions and the course and facilities they offer. 4. Agents shall promote themselves and their partner (UK) institutions fairly and without recourse to unfavorable or negative comparisons with other institutions, or otherwise employ unfair or unprofessional practice to damage the interests of other institutions. This standard of conduct refers to any attempt by agent to gain advantage for their clients by using information about other institutions negatively. Using verifiable data to show the standing of a client institution in relation to others is acceptable, but this practice shall not be executed in such a manner as to discredit other institutions. This means agents should promote products by focusing on the strengths and achievements of their client institutions rather than my making unfavourable comments about competitors. 5. Agents shall act at all times in the best interests of students or prospective students as well as (UK) partner institutions. They shall offer advice and counselling and provide information to students, and where appropriate their parents, in a manner consistent with principle. This standard of conduct is fundamental to good practice in education marketing and student recruitment. It refers not only to truthfulness and accuracy, but also to appropriateness. An example of inappropriate advice would be encouragement of a student to enter a course of study for which they were inadequately prepared in terms of language proficiency or academic attainment. The standard also includes advice or information given so sponsors of students and other such bodies or persons as well as directly to students. Again, the omission of salient information in an effort to secure the placement of a student is likely to be judged as a breach of this standard. 6. Agents shall conduct themselves with due regard to the regulatory conditions in the market(s) in which they operate. They shall comply with all applicable national laws, regulations and official policies. 7. Agents shall conduct themselves with due regard to the need for transparency and openness in all their dealings with client institutions.