This document discusses using Google Docs, Kaizena, and Google Hangouts to provide audio and video feedback to students in online classes. It notes that while written feedback is common, students prefer and better understand audio/video feedback. It then provides basic steps and useful resources for using these three tools to give feedback through writing comments in docs, recording audio annotations in Kaizena, or conducting video conferences in Hangouts. Questions are posed about how instructors might use these resources and how they typically provide feedback.

1. E X PA N D I N G S T U D E N T F E E D B A C K I N O N L I N E
C L A S S E S U S I N G K A I Z E N A A N D G O O G L E
H A N G O U T S
A P P S TA T E F R E E L E A R N I N G C O N F E R E N C E 2 0 1 4
Damiana Gibbons Pyles
gibbonspyles@gmail.com

2. W H Y P R O V I D E
F E E D B A C K ?

3. G I V I N G F E E D B A C K

4. Written vs. Audio/Video Feedback
Written
Challenges for students, e.g., illegibility, vagueness
Challenges for faculty, e.g., time-intensive, effectiveness
Often expected as the way to give/receive feedback
Audio/Video
Easier for students to understand, builds community,
can be replayed, can be more detailed/in-depth, etc
Challenges for faculty and students, e.g., learning curves
If used, the students prefer audio/video feedback to written.
(Crook, et al, 2012; Hepplestone, et. al, 2011; Ice, et. al, 2007)

5. W H AT S O R T O F A S S I G N M E N T S D O Y O U
A S S I G N ?

6. W H AT S O R T O F F E E D B A C K D O Y O U
G I V E M O S T O F T E N ?

7. S O M E T O O L S F O R W R I T T E N ,
A U D I O , A N D V I D E O F E E D B A C K

8. S O M E B A S I C S T E P S
Using Google Docs
http://goideaz.com/google-drive-best-tricks/

10. G O O G L E D O C S

13. U S E F U L G O O G L E D O C R E S O U R C E S
!
T H E PA P E R L E S S C L A S S R O O M
U S I N G G O O G L E D O C S F O R M S T O R U N A P E E R - R E V I E W
W R I T I N G W O R K S H O P
3 2 WAY S T O U S E A P P S E D U F O R U N I V E R S I T Y FA C U LT Y /
S TA F F
7 W O N D E R F U L G O O G L E D O C S T U T O R I A L S F O R
T E A C H E R S
Please see this Google doc for the links to these resources:
https://docs.google.com/document/d/
1yfWfJsLl6fXXxxNWkWK8EAMbpskE1OTIyq44Sd0U7Ck/edit?usp=sharing

14. S O M E B A S I C S T E P S
Using Kaizena

23. U S E F U L K A I Z E N A R E S O U R C E S
!
K A I Z E N A H O M E PA G E : H T T P S : / / K A I Z E N A . C O M /
K A I Z E N A T U T O R I A L V I D E O
!
!
!
!
!
!
Please see this Google doc for the links to these resources:
https://docs.google.com/document/d/
1yfWfJsLl6fXXxxNWkWK8EAMbpskE1OTIyq44Sd0U7Ck/edit?usp=sharing

24. S O M E B A S I C S T E P S
Using Google Hangouts
http://www.innovation-series.com/2013/08/02/how-to-have-a-world-class-google-hangout/

25. A quick video tour of Google Hangouts
https://www.youtube.com/watch?v=ahy3uRzRG9w#t=56

27. U S E F U L G O O G L E H A N G O U T R E S O U R C E S
!
G O O G L E H A N G O U T S G U I D E F O R T E A C H E R S
T H I S I S H O W T O U S E G O O G L E H A N G O U T I N Y O U R
C L A S S R O O M
C O N N E C T E D E D U C AT O R S G O O G L E + H A N G O U T O N
A I R S E R I E S : U S I N G G O O G L E D O C S I N A H A N G O U T
!
!
!
Please see this Google doc for the links to these resources:
https://docs.google.com/document/d/
1yfWfJsLl6fXXxxNWkWK8EAMbpskE1OTIyq44Sd0U7Ck/edit?usp=sharing

28. W H AT A R E S O M E WAY S Y O U M I G H T
U S E T H E S E R E S O U R C E S

29. F O R Q U E S T I O N S / C O M M E N T S , F E E L
F R E E T O E M A I L O R G O O G L E H A N G
AT G I B B O N S P Y L E S @ G M A I L . C O M
D A M I A N A G I B B O N S P Y L E S

30. R E F E R E N C E S
• Crook, A., Mauchline, A., Maw, S., Lawson, C., Drinkwater, R., Lundqvist, K.,
Orsmond, P., Gomez, S., & Park, J. (2012). The use of video technology for
providing feedback to students: Can it enhance the feedback experience for staff
& students. Computers & Education, 58: 386-396.
• Hepplestone, S., Holden, G., Irwin, B., Parkin, H.J., & Thorpe, L. (2011). Using
technology to encourage student engagement with feedback: A literature review.
Research in Learning Technology, 19(2): 117-127.
a literature review
• Ice, P., Curtis, R., Phillips, P. & Wells, J. (2007). Using asynchronous audio feedback
to enhance teaching presence and students' sense of community. Journal of
Asynchronous Learning Networks, 11(2), 3-25.