The document outlines the cultural values and practices of FreedomVoice, emphasizing the importance of creating a positive company culture that attracts and nurtures talent. Key cultural codes include being helpful, promoting intelligence, ensuring reliability, and celebrating success. It serves as both a manifesto and employee handbook, reflecting who they are and aspire to be.

1. THE
CULTURE CODE
Creating a company we love.

2. WHAT IS CULTURE?
A set of shared beliefs,
values and practices

3. WHY CARE ABOUT
CULTURE?

4. A great culture helps
attract great people

5. A great culture helps
people deliver
their best work

6. A great culture makes for a
great company

7. CULTURE HAPPENS
Whether we plan it or not,
culture will happen.
Why not create a culture we love?

8. We are FreedomVoice

9. We're creating a company we
love.

10. This document is part
manifesto and part
employee handbook.

11. It's part who we are and
part [who we want to be]

12. CULTURE CODE
1. We are helpful to our customers and to each other
2. We push ourselves to think smart and be smart
3. We obsess over reliability of systems and people
4. We are remarkable people doing remarkable acts
5. We believe in growing people and investing in the individual
6. We educate to empower inside and outside the company
7. We celebrate success and enjoy the experience together
8. We bend technology to meet our customer’s needs
9. We value data driven outcomes

13. 1. We are helpful to our customers and to
each other
Above all else, we value our customers, we understand that we
are a service company and that remarkable service is our top
differentiator.

14. 2. We push ourselves to think smart and
be smart
SMART
Having or showing a quick-witted intelligence. Intelligence;
acumen.

15. 3. We obsess over reliability of systems
and people
RELIABLE
Dependability, the quality of being dependable or reliable.
*Reliability is fact and a feeling.

16. 4. We are remarkable people doing
remarkable acts
REMARK*ABLE.
worthy of being remarked upon*
Has a super-power that makes them
stand out in some way.

17. 5. We believe in growing people and
investing in the individual
We want to be as proud of the people we build as we are
of the company we build.

18. 6. We educate to empower inside and
outside the company
Creating autonomy and helping each other
to raise our collective IQ.

19. 7. We celebrate success and enjoy the
experience together
Having fun together, building relationships, making
FreedomVoice a great place to work.

20. 8. We bend technology to meet our
customer’s needs
As a company creating products
As a staff member empowering our clients

21. 9. We value data driven outcomes
Making meaningful decisions based on having the correct data.
Better problem solvers, Better product creators, Better service
providers.

22. CULTURE CODE
1. We are helpful to our customers and to each other
2. We push ourselves to think smart and be smart
3. We obsess over reliability of systems and people
4. We are remarkable people doing remarkable acts
5. We believe in growing people and investing in the individual
6. We educate to empower inside and outside the company
7. We celebrate success and enjoy the experience together
8. We bend technology to meet our customer’s needs
9. We value data driven outcomes