Frankfinn Hospitality Assessment

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The document discusses various outlets in hotels including coffee shops, banquet halls, room service, discotheques, bars, and restaurants. It then describes feedback surveys conducted at self-service outlets like KFC, Domino's Pizza, Pizza Hut, and Marry Brown as well as coffee shops and room service at specific hotels.

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Different outlets in a Hotel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Outlets, where, project was done ,[object Object],[object Object],[object Object]

Self- service outlets ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Kfc restaurant – feedback form 1 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Kfc restaurant – feedback form 2 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Kfc restaurant – feedback form 3 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Kfc restaurant – feedback form 4 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Domino’s pizza – feedback form 1 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Domino’s pizza – feedback form 2 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Domino’s pizza – feedback form 3 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Domino’s pizza -- feedback form 4 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

Pizza- hut – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Pizza- hut – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Pizza- hut – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Pizza0 hut – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Marry brown – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Marry brown – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Marry brown – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Marry brown – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Coffee shop outlet ,[object Object],[object Object],[object Object],[object Object]

Mocha (Adyar) -- feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Adyar) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Adyar) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

mocha (Adyar) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Nungambakkam) – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Nungambakkam) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Nungambakkam) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Nungambakkam) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Greams road) – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Greams road) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Greams road) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Mocha (Greams road) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Room service outlet ,[object Object],[object Object],[object Object],[object Object]

Grt grand – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Grt grand – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Grt grand – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Grt grand – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Savera hotel – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Savera hotel – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Savera hotel – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

savera hotel – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Residency towers – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Residency towers – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Residency towers – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Residency towers – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

Acknowledgement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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8. Feedback form of Kfc restaurant

9. Kfc restaurant – feedback form 1 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

10. Kfc restaurant – feedback form 2 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

11. Kfc restaurant – feedback form 3 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

12. Kfc restaurant – feedback form 4 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

13. Feedback form of Domino’s pizza

14. Domino’s pizza – feedback form 1 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

15. Domino’s pizza – feedback form 2 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

16. Domino’s pizza – feedback form 3 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

17. Domino’s pizza -- feedback form 4 Poor Average Good Excellent Service yes Hygiene yes Ambiance yes Quantity yes Quality yes

18.

19. Pizza- hut – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

20. Pizza- hut – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

21. Pizza- hut – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

22. Pizza0 hut – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

23.

24. Marry brown – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

25. Marry brown – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

26. Marry brown – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

27. Marry brown – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

28. Self- service outlets – bar diagram

29.

30. Feedback form of mocha (Adyar)

31. Mocha (Adyar) -- feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

32. Mocha (Adyar) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

33. Mocha (Adyar) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

34. mocha (Adyar) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

35. Feedback form of mocha (Nungambakkam)

36. Mocha (Nungambakkam) – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

37. Mocha (Nungambakkam) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

38. Mocha (Nungambakkam) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

39. Mocha (Nungambakkam) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene yes Ambiance Yes Quantity Yes Quality Yes

40. Feedback form of mocha (Greams road)

41. Mocha (Greams road) – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

42. Mocha (Greams road) – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

43. Mocha (Greams road) – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

44. Mocha (Greams road) – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

45. Coffee shop outlets – bar diagram

46.

47.

48. Grt grand – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

49. Grt grand – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

50. Grt grand – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

51. Grt grand – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

52.

53. Savera hotel – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

54. Savera hotel – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

55. Savera hotel – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

56. savera hotel – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

57.

58. Residency towers – feedback form 1 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

59. Residency towers – feedback form 2 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

60. Residency towers – feedback form 3 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

61. Residency towers – feedback form 4 Poor Average Good Excellent Service Yes Hygiene Yes Ambiance Yes Quantity Yes Quality Yes

62. Room service outlets – bar diagram

63.

64.

Frankfinn Hospitality Assessment

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Frankfinn Hospitality Assessment