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GROUP MEMBERS
ABDUL QAYYUM
FRAZ SHAFIQUE
History of four P’s
The term “marketing mix” was first coined by Neil Borden the
president of the “American Marketing Association” in 1953.
Product
• Combination of goods and services
• Tangible and intangible
• Offer to the target market
• Attract the customer
• Satisfies the consumer demands
• Life cycle of product
Product Characteristics
• Product variety
• Product Appearance
• Product Quality
• Product Feature
• Services
• Brand Name
• Packaging
• Warranties
Product Quality
• This means that the quality of a product may be defined as “its ability
to fulfill the customer's needs and expectations”. Quality needs to be
defined firstly in terms of parameters or characteristics, which vary
from product to product.
Product Feature
• Product features are characteristics of your product that describe its
appearance, components, and capabilities. A product feature is a slice
of business functionality that has a corresponding benefit or set of
benefits for that product's end user.
Services
• The action of helping or doing work for someone.
Brand Name
• A name given by the maker to a product or range of products,
especially a trademark.
Packaging
• Packaging is the science, art and technology of enclosing
or protecting
products for distribution, storage, sale, and use.
Warranties
• A written guarantee, issued to the purchaser of an article by its
manufacturer, promising to repair or replace it if necessary
within a specified period of time.
Price
• “Price’’ refers to how much you charge for your product or service.
• Price is the process of determining what a company will receive in
exchange for its products.
Characteristics of Price
• Cost-plus
• Value-based
• Competitive
• Going-Rate
• Skimming
• Discount
• Loss-leader
• Psychological
• Payment period
• Allowance
Characteristics of Price Cont.………
• Seasonal allowances
• Bundling of products/services
• Trade Discount
• Price flexibility
Cost-plus
• Adds a standard percentage of profit above the cost of producing a
product.
Accurately assessing fixed and variable costs is an important part of this
pricing
method.
Value-Based
Based on the buyer’s perception of value (rather than on your costs).
The buyer’s perception depends on all aspects of the product, including
non-price factors such as quality, healthfulness, and prestige.
Competitive
Based on prices charged by competing firms for competing products.
This pricing structure is relatively simple to follow because you
maintain your price relative to your competitors’ prices. In some cases,
you can directly observe your competitors’ prices and respond to any
price changes. In other cases, customers will select vendors based on
bids submitted simultaneously. In those cases, gathering information
will be more difficult.
Going-rate
• A price charged that is the common or going-rate in the marketplace.
Going-rate pricing is common in markets where most firms have little
or no control over the market price.
Skimming
• Involves the introduction of a product at a high price for affluent
consumers. Later, the price is decreased as the market becomes
saturated.
Discount
• Based on a reduction in the advertised price. A coupon is an example
of a discounted price.
Loss-Leader
• Based on selling at a price lower than the cost of production to attract
customers to the store to buy other products
Psychological
• Based on a price that looks better, for example, $4.99 per pound
instead of $5.00 per pound.
•Payment period: Length of time before
payment is received.
•Allowance: Price reductions given when a
retailer agrees to undertake some promotional
activity for you, such as maintaining an in-store
display
•Seasonal allowances: Reductions given when an order is
placed during seasons that typically have low sales
volumes to entice customers to buy during slow times.
• Bundling of products/services: Offering an array of
products together.
•Trade discounts (also called “functional discounts”):
Payments to distribution channel members for performing
some function such as warehousing and shelf stocking.
. Price differences among target customer
groups: Pricing variance among target markets.
• Price differences among geographic areas:
Pricing variance among geographic regions.
•volume discounts and wholesale pricing:
Price reductions given for large purchases
•Cash and early payment discounts:
Policies to speed payment and thereby provide liquidity.
•Credit terms:
Policies that allow customers to pay for products at a later date.
Place
• “Place” refers to the distribution channels used to get your product to
your customers. What your product is will greatly influence how you
distribute it. If, for example, you own a small retail store or offer a
service to your local community, then you are at the end of the
distribution chain, and so you will be supplying directly to the
customer. Businesses that create or assemble a product will have two
options: selling directly to consumers or selling to a vendor.
Characteristics of Place
• Direct Sales
• Reseller Sales
• Marketing Coverage
• Inventory
• Transportation
• Logistics
Direct Sales
• Direct selling is the marketing and selling of products directly to
consumers away from a fixed retail location. Peddling is the oldest form
of direct selling. Modern direct selling includes sales made through
the party plan, one-on-one demonstrations, and other personal contact
arrangements as well as internet sales.
Reseller Sales
• Instead of selling directly to the consumer, you may decide to sell
through an intermediary such as a wholesaler or retailer who will
resell your product. Doing this may provide you with a wider
distribution than selling direct while decreasing the pressure of
managing your own distribution system. Additionally, you may also
reduce the storage space necessary for inventory. One of the most
important reasons for selling through an intermediary is access to
customers. In many situations, wholesalers and retailers have
customer connections that would not be possible to obtain on your
own.
Market Coverage
No matter whether you sell your product direct or through a reseller,
you must decide what your coverage will be in distributing your
product. Will you pursue intensive, selective, or exclusive coverage?
• Intensive distribution
• Selective distribution
• Exclusive distribution
Intensive Distribution
• Intensive distribution is widespread placement in as many places as
possible, often at low prices. Large businesses often market on a
nationwide level with this method. Convenience products—ones that
consumers buy regularly and spend little time shopping for, like
chewing gum—do better with intensive (widespread) distribution.
Selective Distribution
Selective distribution narrows distribution to a few businesses. Often
, upscale products are sold through retailers that only sell high-quality
products. With this option, it may be easier to establish relationships
with customers. Products that people shop around for sell better with
selective distribution.
Exclusive Distribution
Exclusive distribution restricts distribution to a single reseller. You may
become the sole supplier to a reseller who, in turn, might sell only
your product. You may be able to promote your product as prestigious
with this method, though you might sacrifice sales volume. Specialty
products tend to perform better with exclusive distribution.
•Inventory: is the raw materials, work-in-process goods and
completely finished goods that are considered to be the portion of a
business's assets that are ready or will be ready for sale.
Promotion
• “Promotion” refers to the advertising and selling part of marketing. It
is how you let people know what you’ve got for sale. The purpose of
promotion is to get people to understand what your product is, what
they can use it for, and why they should want it. You want the
customers who are looking for a product to know that your product
satisfies their need.
. Promotion may involve advertising, public relations, personal selling,
and sales promotions
Characteristics of promotion
• Radio
• Television
• Print
• Electronic
• Word of Mouth
• Generic
• Radio: Radio advertisements are relatively inexpensive ways to
inform potential local customers about your business. Mid-to-late week
is generally the best time to run your radio ad.
.Television: Television allows access to regional or national audiences,
but may be more expensive than other options.
• Print: Direct mail and printed materials, including newspapers,
consumer and trade magazines, flyers, and a logo, allow you to explain
what, when, where, and why people should buy from you. You can
send letters, fact sheets, contests, coupons, and brochures directly to
new or old customers on local, regional, or national levels.
• Electronic: Company Web sites provide useful information to
interested consumers and clients. Password-protected areas allow
users to more intimately interact with you. Advertisements allow broad
promotion of your products. Direct e-mail contact is possible if you
have collected detailed customer information.
• Word of Mouth: Word of mouth depends on satisfied customers (or
dissatisfied customers) telling their acquaintances about the
effectiveness of your products.
• Generic: Generic promotion occurs when no specific brand of
product is promoted, but rather a whole industry is advertised. For
instance, generic advertising is commonly found for milk, beef, and
pork.

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Four P's.pptx

  • 1.
  • 3.
  • 4. History of four P’s The term “marketing mix” was first coined by Neil Borden the president of the “American Marketing Association” in 1953.
  • 5.
  • 6. Product • Combination of goods and services • Tangible and intangible • Offer to the target market • Attract the customer • Satisfies the consumer demands • Life cycle of product
  • 7. Product Characteristics • Product variety • Product Appearance • Product Quality • Product Feature • Services • Brand Name • Packaging • Warranties
  • 8.
  • 9. Product Quality • This means that the quality of a product may be defined as “its ability to fulfill the customer's needs and expectations”. Quality needs to be defined firstly in terms of parameters or characteristics, which vary from product to product.
  • 10. Product Feature • Product features are characteristics of your product that describe its appearance, components, and capabilities. A product feature is a slice of business functionality that has a corresponding benefit or set of benefits for that product's end user.
  • 11. Services • The action of helping or doing work for someone.
  • 12. Brand Name • A name given by the maker to a product or range of products, especially a trademark.
  • 13. Packaging • Packaging is the science, art and technology of enclosing or protecting products for distribution, storage, sale, and use.
  • 14. Warranties • A written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.
  • 15. Price • “Price’’ refers to how much you charge for your product or service. • Price is the process of determining what a company will receive in exchange for its products.
  • 16. Characteristics of Price • Cost-plus • Value-based • Competitive • Going-Rate • Skimming • Discount • Loss-leader • Psychological • Payment period • Allowance
  • 17. Characteristics of Price Cont.……… • Seasonal allowances • Bundling of products/services • Trade Discount • Price flexibility
  • 18. Cost-plus • Adds a standard percentage of profit above the cost of producing a product. Accurately assessing fixed and variable costs is an important part of this pricing method.
  • 19. Value-Based Based on the buyer’s perception of value (rather than on your costs). The buyer’s perception depends on all aspects of the product, including non-price factors such as quality, healthfulness, and prestige.
  • 20. Competitive Based on prices charged by competing firms for competing products. This pricing structure is relatively simple to follow because you maintain your price relative to your competitors’ prices. In some cases, you can directly observe your competitors’ prices and respond to any price changes. In other cases, customers will select vendors based on bids submitted simultaneously. In those cases, gathering information will be more difficult.
  • 21. Going-rate • A price charged that is the common or going-rate in the marketplace. Going-rate pricing is common in markets where most firms have little or no control over the market price.
  • 22. Skimming • Involves the introduction of a product at a high price for affluent consumers. Later, the price is decreased as the market becomes saturated.
  • 23. Discount • Based on a reduction in the advertised price. A coupon is an example of a discounted price.
  • 24. Loss-Leader • Based on selling at a price lower than the cost of production to attract customers to the store to buy other products
  • 25. Psychological • Based on a price that looks better, for example, $4.99 per pound instead of $5.00 per pound.
  • 26. •Payment period: Length of time before payment is received. •Allowance: Price reductions given when a retailer agrees to undertake some promotional activity for you, such as maintaining an in-store display
  • 27. •Seasonal allowances: Reductions given when an order is placed during seasons that typically have low sales volumes to entice customers to buy during slow times. • Bundling of products/services: Offering an array of products together. •Trade discounts (also called “functional discounts”): Payments to distribution channel members for performing some function such as warehousing and shelf stocking.
  • 28. . Price differences among target customer groups: Pricing variance among target markets. • Price differences among geographic areas: Pricing variance among geographic regions. •volume discounts and wholesale pricing: Price reductions given for large purchases
  • 29. •Cash and early payment discounts: Policies to speed payment and thereby provide liquidity. •Credit terms: Policies that allow customers to pay for products at a later date.
  • 30. Place • “Place” refers to the distribution channels used to get your product to your customers. What your product is will greatly influence how you distribute it. If, for example, you own a small retail store or offer a service to your local community, then you are at the end of the distribution chain, and so you will be supplying directly to the customer. Businesses that create or assemble a product will have two options: selling directly to consumers or selling to a vendor.
  • 31. Characteristics of Place • Direct Sales • Reseller Sales • Marketing Coverage • Inventory • Transportation • Logistics
  • 32. Direct Sales • Direct selling is the marketing and selling of products directly to consumers away from a fixed retail location. Peddling is the oldest form of direct selling. Modern direct selling includes sales made through the party plan, one-on-one demonstrations, and other personal contact arrangements as well as internet sales.
  • 33. Reseller Sales • Instead of selling directly to the consumer, you may decide to sell through an intermediary such as a wholesaler or retailer who will resell your product. Doing this may provide you with a wider distribution than selling direct while decreasing the pressure of managing your own distribution system. Additionally, you may also reduce the storage space necessary for inventory. One of the most important reasons for selling through an intermediary is access to customers. In many situations, wholesalers and retailers have customer connections that would not be possible to obtain on your own.
  • 34. Market Coverage No matter whether you sell your product direct or through a reseller, you must decide what your coverage will be in distributing your product. Will you pursue intensive, selective, or exclusive coverage? • Intensive distribution • Selective distribution • Exclusive distribution
  • 35. Intensive Distribution • Intensive distribution is widespread placement in as many places as possible, often at low prices. Large businesses often market on a nationwide level with this method. Convenience products—ones that consumers buy regularly and spend little time shopping for, like chewing gum—do better with intensive (widespread) distribution.
  • 36. Selective Distribution Selective distribution narrows distribution to a few businesses. Often , upscale products are sold through retailers that only sell high-quality products. With this option, it may be easier to establish relationships with customers. Products that people shop around for sell better with selective distribution.
  • 37. Exclusive Distribution Exclusive distribution restricts distribution to a single reseller. You may become the sole supplier to a reseller who, in turn, might sell only your product. You may be able to promote your product as prestigious with this method, though you might sacrifice sales volume. Specialty products tend to perform better with exclusive distribution.
  • 38. •Inventory: is the raw materials, work-in-process goods and completely finished goods that are considered to be the portion of a business's assets that are ready or will be ready for sale.
  • 39. Promotion • “Promotion” refers to the advertising and selling part of marketing. It is how you let people know what you’ve got for sale. The purpose of promotion is to get people to understand what your product is, what they can use it for, and why they should want it. You want the customers who are looking for a product to know that your product satisfies their need. . Promotion may involve advertising, public relations, personal selling, and sales promotions
  • 40. Characteristics of promotion • Radio • Television • Print • Electronic • Word of Mouth • Generic
  • 41. • Radio: Radio advertisements are relatively inexpensive ways to inform potential local customers about your business. Mid-to-late week is generally the best time to run your radio ad. .Television: Television allows access to regional or national audiences, but may be more expensive than other options. • Print: Direct mail and printed materials, including newspapers, consumer and trade magazines, flyers, and a logo, allow you to explain what, when, where, and why people should buy from you. You can send letters, fact sheets, contests, coupons, and brochures directly to new or old customers on local, regional, or national levels.
  • 42. • Electronic: Company Web sites provide useful information to interested consumers and clients. Password-protected areas allow users to more intimately interact with you. Advertisements allow broad promotion of your products. Direct e-mail contact is possible if you have collected detailed customer information. • Word of Mouth: Word of mouth depends on satisfied customers (or dissatisfied customers) telling their acquaintances about the effectiveness of your products.
  • 43. • Generic: Generic promotion occurs when no specific brand of product is promoted, but rather a whole industry is advertised. For instance, generic advertising is commonly found for milk, beef, and pork.