This document discusses marketing automation and how it can help businesses nurture leads into customers and brand advocates. It explains that marketing automation platforms integrate customer relationship management (CRM) systems, email marketing, call tracking, and WordPress integration to categorize contacts, customize websites, synchronize interactions, identify lead sources, send emails efficiently, and house email templates. The document provides examples of using Gravity Forms and Infusionsoft for lead capture and CRM mapping. It also compares the pricing of different marketing automation vendors like Hubspot, Infusionsoft, and SharpSpring and notes additional resources for reviewing systems.