The document outlines details of the Diploma in Food Service Management program at the Malaysian Institute of Chemical and Bioengineering Technology. It introduces the program coordinator, Dr. Siti Fatimah Ibrahim, and two other representatives. The presentation covers the curriculum design, delivery methods, industry component assessment, and 2u2i study mode management. It also discusses the program educational objectives, learning outcomes, course structure across 5 semesters including the industry component in semesters 4 and 5. Assessment methods in both academic and industry components are described. The document shares information on student activities, industrial collaborations, consultancy achievements, short courses, laboratories, pilot plant facilities and the academic and technical staff supporting the program.
تقييم تجربة سلاسل المطاعم المحلية مقارنه بالعالمية في مصر رسالة ماجستير خا...Hany Atef
رسالة الماجستير الخاصة بتقييم تجربة سلاسل المطاعم المحلية مقارنه بالعالمية في مصر تحت اشراف الاستاذ الدكتور احمد نور الدين الياس (استاذ الاساتذه) والدكتور والخبير الفندقي محمود المغربي نائب المدير المالي الاقليمي لفنادق سونستا العالمية بالشرق الاوسط والاستاذ الدكتور رانيا دنانه ادام الله لهم العزه والرفعه راجيا ان يستفيد كل من يقراء هذه الرساله وان يدعو لاساتذتي بالخير والبركة
Hamdard Laboratories (India), is a Unani pharmaceutical company in India (following the independence of India from Britain, "Hamdard" Unani branches were established in Bangladesh (erstwhile East Pakistan) and Pakistan). It was established in 1906 by Hakeem Hafiz Abdul Majeed in Delhi, and became
a waqf (non-profitable trust) in 1948. It is associated with Hamdard Foundation, a charitable educational trust.
Hamdard' is a compound word derived from Persian, which combines the words 'hum' (used in the sense of 'companion') and 'dard' (meaning 'pain'). 'Hamdard' thus means 'a companion in pain' and 'sympathizer in suffering'.
The goals of Hamdard were lofty; easing the suffering of the sick with healing herbs. With a simple tenet that no one has ever become poor by giving, Hakeem Abdul Majeed let the whole world find compassion in him.
They had always maintained that working in old, traditional ways would not be entirely fruitful. A broader outlook was essential for a continued and meaningful existence. their effective team at Hamdard helped the system gain its pride of place and thus they made an entry into an expansive world of discovery and research.
Hamdard Laboratories was founded in 1906 in Delhi by Hakeem Hafiz Abdul Majeed and Ansarullah Tabani, a Unani practitioner. The name Hamdard means "companion in suffering" in Urdu language.(itself borrowed from Persian) Hakim Hafiz Abdul Majeed was born in Pilibhit City UP, India in 1883 to Sheikh Rahim Bakhsh. He is said to have learnt the complete Quran Sharif by heart. He also studied the origin of Urdu and Persian languages. Subsequently, he acquired the highest degree in the unani system of medicine.
Hakim Hafiz Abdul Majeed got in touch with Hakim Zamal Khan, who had a keen interest in herbs and was famous for identifying medicinal plants. Having consulted with his wife, Abdul Majeed set up a herbal shop at Hauz Qazi in Delhi in 1906 and started to produce herbal medicine there. In 1920 the small herbal shop turned into a full-fledged production house.
Hamdard Foundation was created in 1964 to disburse the profits of the company to promote the interests of the society. All the profits of the company go to the foundation.
After Abdul Majeed's death, his son Hakeem Abdul Hameed took over the administration of Hamdard Laboratories at the age of fourteen.
Even with humble beginnings, the goals of Hamdard were lofty; easing the suffering of the sick with healing herbs. With a simple tenet that no one has ever become poor by giving, Hakeem Abdul Majeed let the whole world find compassion in him. Unfortunately, he passed away quite early but his wife, Rabia Begum, with the support of her son, Hakeem Abdul Hameed, not only kept the institution in existence but also expanded it. As he grew up, Hakeem Abdul Hameed took on all responsibilities. After helping with his younger brother's upbringing and education, he included him in running the institution. Both brothers Hakeem Abdul Hameed and Hakim Mohammed
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تقييم تجربة سلاسل المطاعم المحلية مقارنه بالعالمية في مصر رسالة ماجستير خا...Hany Atef
رسالة الماجستير الخاصة بتقييم تجربة سلاسل المطاعم المحلية مقارنه بالعالمية في مصر تحت اشراف الاستاذ الدكتور احمد نور الدين الياس (استاذ الاساتذه) والدكتور والخبير الفندقي محمود المغربي نائب المدير المالي الاقليمي لفنادق سونستا العالمية بالشرق الاوسط والاستاذ الدكتور رانيا دنانه ادام الله لهم العزه والرفعه راجيا ان يستفيد كل من يقراء هذه الرساله وان يدعو لاساتذتي بالخير والبركة
Hamdard Laboratories (India), is a Unani pharmaceutical company in India (following the independence of India from Britain, "Hamdard" Unani branches were established in Bangladesh (erstwhile East Pakistan) and Pakistan). It was established in 1906 by Hakeem Hafiz Abdul Majeed in Delhi, and became
a waqf (non-profitable trust) in 1948. It is associated with Hamdard Foundation, a charitable educational trust.
Hamdard' is a compound word derived from Persian, which combines the words 'hum' (used in the sense of 'companion') and 'dard' (meaning 'pain'). 'Hamdard' thus means 'a companion in pain' and 'sympathizer in suffering'.
The goals of Hamdard were lofty; easing the suffering of the sick with healing herbs. With a simple tenet that no one has ever become poor by giving, Hakeem Abdul Majeed let the whole world find compassion in him.
They had always maintained that working in old, traditional ways would not be entirely fruitful. A broader outlook was essential for a continued and meaningful existence. their effective team at Hamdard helped the system gain its pride of place and thus they made an entry into an expansive world of discovery and research.
Hamdard Laboratories was founded in 1906 in Delhi by Hakeem Hafiz Abdul Majeed and Ansarullah Tabani, a Unani practitioner. The name Hamdard means "companion in suffering" in Urdu language.(itself borrowed from Persian) Hakim Hafiz Abdul Majeed was born in Pilibhit City UP, India in 1883 to Sheikh Rahim Bakhsh. He is said to have learnt the complete Quran Sharif by heart. He also studied the origin of Urdu and Persian languages. Subsequently, he acquired the highest degree in the unani system of medicine.
Hakim Hafiz Abdul Majeed got in touch with Hakim Zamal Khan, who had a keen interest in herbs and was famous for identifying medicinal plants. Having consulted with his wife, Abdul Majeed set up a herbal shop at Hauz Qazi in Delhi in 1906 and started to produce herbal medicine there. In 1920 the small herbal shop turned into a full-fledged production house.
Hamdard Foundation was created in 1964 to disburse the profits of the company to promote the interests of the society. All the profits of the company go to the foundation.
After Abdul Majeed's death, his son Hakeem Abdul Hameed took over the administration of Hamdard Laboratories at the age of fourteen.
Even with humble beginnings, the goals of Hamdard were lofty; easing the suffering of the sick with healing herbs. With a simple tenet that no one has ever become poor by giving, Hakeem Abdul Majeed let the whole world find compassion in him. Unfortunately, he passed away quite early but his wife, Rabia Begum, with the support of her son, Hakeem Abdul Hameed, not only kept the institution in existence but also expanded it. As he grew up, Hakeem Abdul Hameed took on all responsibilities. After helping with his younger brother's upbringing and education, he included him in running the institution. Both brothers Hakeem Abdul Hameed and Hakim Mohammed
Ang Chong Yi Navigating Singaporean Flavors: A Journey from Cultural Heritage...Ang Chong Yi
In the heart of Singapore, where tradition meets modernity, He embarks on a culinary adventure that transcends borders. His mission? Ang Chong Yi Exploring the Cultural Heritage and Identity in Singaporean Cuisine. To explore the rich tapestry of flavours that define Singaporean cuisine while embracing innovative plant-based approaches. Join us as we follow his footsteps through bustling markets, hidden hawker stalls, and vibrant street corners.
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4. DIPLOMA IN CHEMICAL ENGINEERING TECHNOLOGY (FOOD)
BACHELOR OF CHEMICAL ENGINEERING TECHNOLOGY (FOOD) WITH HONOURS
BACHELOR OF FOOD SAFETY AND QUALITY TECHNOLOGY
MASTER OF ENGINEERING TECHNOLOGY (CHEMICAL ENGINEERING)
CURRENT
PROGRAMMES
3
5. PROGRAM
EDUCATIONAL
OBJECTIVES (PEO)
UNIKL DEFINITION OF PEO
• Specific Program goals
consistent with mission &
vision of UNIKL.
• Describe the expected
achievements of graduates in
their careers and professional
life 3 to 5 years after
graduation.
VISION
To be the leading
entrepreneurial technical
university
MISSION
To produce enterprising global
technopreneur
EDUCATIONAL GOAL
To produce human capital who
5
PEO STATEMENTS
PEO
1
UniKL graduates who are
knowledgeable, competent and
innovative, which will contribute
towards the requirement of human
capital in Halal Food Service field.
PEO
2
UniKL graduates who are effective
leaders with teamwork skills, as
verbal and non-verbal interpersonal
communication skills to support
role in industry.
PEO
3
UniKL graduates who are committed
towards the importance of lifelong
learning and continuous
PEO
4
UniKL graduates who are
ethical and socially responsible.
PEO
5
UniKL graduates who are capable of
embarking on business and
technopreneurial activities.
6. MAPPING OF PLOs
AGAINST PEOs
6
PROGRAMME LEARNING
OUTCOMES (PLOs)
PROGRAMME EDUCATIONAL OBJECTIVES (PEO)
PEO1 PEO2 PE03 PEO4 PEO5
Knowledgeable
competent &
innovative
Teamwork &
communication
skills
Lifelong
Professional,
ethical and
socially
responsible
Technopreneu
ial activities
PLO1 : Knowledge √
PLO2: Cognitive √
PLO3: Practical √
PLO4: Communication Skills √
PLO5: Modern tools √
PLO6: Leadership √
PLO7: Technoprenuership
and Management Skills
√
PLO8: Ethics and
Professionalism
√
8. DISTRIBUTION OF
CREDIT UNITS
8
DIPLOMA IN FOOD
SERVICE
MANAGEMENT
14 WEEKS
COMPULSORY COURSES 13 CREDITS
CORE COURSES 47 CREDITS
INDUSTRY COMPONENTS
30 CREDITS
TOTAL Credit Hours TCH 90 CREDITS
ACADEMIC CURRICULUM
9. PROGRAMME STRUCTURE
2u2i
9
ACADEMIC CURRICULUM
SEMESTER
1
CODE CATEGORY COURSE NAME CREDIT TOTAL SLT
W*D 10101 University Requirement Foreign language 1 40
WED 10402 University Requirement Competency English 2 80
MPU2163 National Requirement Pengajian Malaysia 2 3 120
CSD 10403 Core Food Quality& Sanitation 3 120
CSD 10503 Core
Food and Beverage Service
Management
3 120
CSD 10604 Core Basic Food Preparation 4 160
CSD 10703 Core
Fundamental of Halal in
Food Industry
3 120
TOTAL 19 720
SEMESTER
2
CODE CATEGORY COURSE NAME CREDIT TOTAL SLT
W*D10201 National Requirement Foreign Language 2 1 40
MPU2232 National Requirement Interpersonal Skills 2 80
CSD10903 Core
Principle of Food Service
Management
3 120
CSD11003 Core Food Microbiology 3 120
CSD11103 Core Purchasing & Cost Control/ 3 120
CSD11203 Core
Introduction to Tourism &
Hospitality Management/
3 120
CSD11303 Core
Restaurant Customer
Service/
3 120
CSD11403
Core Food & Beverage Service
Skill/
3 120
TOTAL 21 840
10. PROGRAMME STRUCTURE
2u2i
10
ACADEMIC CURRICULUM
SEMESTER
3
CODE CATEGORY COURSE NAME CREDIT TOTAL SLT
MPU 2XX2 National Requirement Co-Curriculum 2 80
MPU 2313 National Requirement
Amalan Islam di Malaysia
(local muslim)
3 120
CSD 20303 Core
Food Service Supply Chain
Management System
3 120
CSD 20404 Core Food Analysis & Sensory 4 160
CSD 20503 Core
Restaurant & Kitchen
Operation
3 120
WBD 10102 University Requirement
Introduction to
Entrepreneurship
2 120
CSD 20703 Core Food Safety and Legislation 3 120
TOTAL 20 840
SEMESTER
4
&
5
CODE CATEGORY COURSE NAME CREDIT TOTAL SLT
CSD 20809 Core Industrial Project 9 360
CSD 21403 Core
Applied Industrial Safety
and Health
3 120
CSD 21503 Core
Applied Restaurant
Operation 1
3 120
WID 39909 Core Industrial Training 9 360
CSD31203 Core Applied Global Cuisine 3 120
CSD31303 Core
Applied Restaurant
Operation 2
3 120
TOTAL 30 600
12. DELIVERY METHODS
15
University Semester Instructor Teaching medium Assesment Distribution
University 1, 2, 3 Lecturer
Lecture
Practical
Coursework = 60%
Final Exam = 40%
Industry
4 & 5 Industry
supervisor
Work-based learning
Log Book
Project report
13. DELIVERY METHODS
15
Proposed structure & duration for
industrial attachment
Department Front of the House Back of the House
Duration
(month/ week)
6 months/
24 weeks
6 months/
24 weeks
Unit
1. Entryway and Walkthrough
2. Server Station
3. Dining Area
4. Online reservations
5. Tabletop technology (POS
system)
6. Online ordering
7. Restroom
1. Kitchen
2. Employee Area
3. Office
4. Store
5. Waste Area
14. Assesment Methods
15
Department Front of the House Back of the House
Duration
(month/ week)
6 months/
24 weeks
6 months/
24 weeks
Unit
1. Entryway and Walkthrough
2. Server Station
3. Dining Area
4. Online reservations
5. Tabletop technology (POS
system)
6. Online ordering
7. Restroom
1. Kitchen
2. Employee Area
3. Office
4. Store
5. Waste Area
15. Assesment Methods in
Industry
In industry, the students are assessed based on these criteria:
15
Criteria Details
1. ETIQUETTE Be social and engaging as well as polite and approachable.
Make customers feel welcome.
2. APPEARANCE Be mindful of their server outfits at all times.
Not sloppy.
Good personal hygiene.
3.KNOWLEDGE Able to explain dishes to customers where required.
Able to provide suggestions, recite daily specials, answer customer’s question.
Memorise the menu.
4. SKILLS Proper technical waiting skills
– carrying plates, glasses and trays.
-Arrange cutlery and dinnerware on dining table.
-proper way to serve food and drinks to customers.
Able to use cooking equipment and utensils properly.
Able to clean and sanitize equipment.
Able to multitask.
Able to store raw materials and cooked materials properly.
Able to follow waste disposal procedure.
5. TECHNOLOGY Able to use the POS system.
Able to use portable credit machine.
Able to use iPad/Tablet for self-checkout.
16. TECHNOPRENEURIAL &
SOFT SKILLS DEVELOPMENT
Purchasing & Cost Control
Introduction to
Entrepreneurship
Foreign Language
Management of 2u2i
Study Mode
FOOD
SERVICE
PERSONNE
L
JOB
PROFILING
16
FOOD TECHNOLOGY &
QUALITY CONTROL
Fundamental of Halal in
Food Industry
Food Microbiology
Food Analysis & Sensory
Food Service Supply Chain
Management System
Food Safety and
Legislation
FOOD SERVICE
MANAGEMENT
(RESTAURANT/CATERING)
Food and Beverage
Service Management
Basic Food Preparation
Principle of Food
Service Management
Introduction to Tourism
& Hospitality
Management
Restaurant Customer
Service
Food & Beverage
Service Skill
Restaurant & Kitchen
Operation
University
Facilities involve :
Food analysis laboratory
Food microbiology laboratory
Food processing laboratory
Sensory laboratory
Assesment distribution:
Coursework (practical & written test) = 60%
Final Exam = 40%
17. Management of 2u2i
Study Mode
15
Industry
Industrial Project/
Applied Industrial Safety and Health/
Applied Restaurant Operation 1
Industrial Training/
Applied Global Cuisine
Applied Restaurant Operation 2
Semester 4
Semester 5
Assesment tools:
Log book
Project report
Written test
Practical test
Presentation
Monitoring :
Daily monitoring by
company supervisor.
Lecturer visit 2x
19. STUDENT MOBILITY
19
STUDENTS
OUTBOUND MOBILITY
Name Host University
Nurul Najwa Mohd Afif
ITE College Central
Nur Nabila Faqihah Za’ba
Zahra Farina binti Toufik
Institut Teknologi Bandung
Indonesia International
of Life Sciences, Universitas
Indonesia, Universitas
Padjadjaran.
Izureen Alia binti Shahrilanuar
Athirah Hasni binti Anuar
Nur Syiefa Nafisah binti
Aminnudin
Muhammad Alif Firdaus bin
Khairussaleh
INBOUND MOBILITY
Name Home University
Anna Koprivova (Czech Mendel University
Jana Jaresova (Czech Mendel University
Tereza Jirkova (Czech Mendel University
Pia Dhuicq (France) ISA Lille
Narjis Hounaoui (France) ISA Lille
Rene Semitschow (Germany) Osnabruck University
20. FOOD ENGINEERING
TECHNOLOGY TEAM
PROGRAMME
COORDINATOR
(DHFS)
FARAH SALINA
16 YEARS
TEACHING
EXPERIENCE
HOS HALAL
ASSOC PROF DR
ABDUL MANAN
12 YEARS
INDUSTRY
EXPERIENCE
PROGRAMME
COORDINATOR
(BFSQ)
MASNIZA
13 YEARS
TEACHING
EXPERIENCE
20
HALAL
COORDINATOR
LILY SUHAILA
6 YEARS
TEACHING
EXPERIENCE
ASSOC PROF
DR HARUN
6 YEARS
INDUSTRY
EXPERIENCE
HOS
DR FATIMAH
2 YEARS
INDUSTRY + 4
YEARS TEACHING
EXPERIENCE
FYP CAMPUS
COORDINATOR
DR KHAIRUL
FAIZAL
12 YEARS
TEACHING
EXPERIENCE
PROGRAMME
COORDINATOR
(MSc.)
DR NORIZA
18 YEARS
TEACHING
EXPERIENCE
PROGRAMME
COORDINATOR
(DCF)
DR NOR ZANARIAH
4 YEARS
TEACHING
EXPERIENCE
HOS HORI
DR NORZAHIR
7 YEARS
TEACHING
EXPERIENCE
RINANI SHIMA
17 YEARS
TEACHING
EXPERIENCE
ON STUDY LEAVE
ACADEMIC AND SUPPORT STAFF
21. 1. MESTI collaboration with Malaysian Ministry of Health (MOH)
2. HALAL collaboration with Nishi Nippon Halal Association
3. HALAL collaboration with TAKEX
4. IR 4.0 collaboration with CRAUN Research Sdn. Bhd
5. Food Product Development collaboration with Faiza Marketing Sdn. Bhd
INDUSTRIAL
COLLABORATIONS
21
ACADEMIC AND SUPPORT STAFF
22. INDUSTRIAL CONSULTANCY
22
Project Description
Halal & Technical
(Phase 1)
Technical Consultation
for Halal certification
Takex products
Takexco Malaysia Sdn
Bhd
Development of
laboratory
Halal Capacity
Development
programme in Japan
Training and coaching
programme (Japan)
46
ACADEMIC AND SUPPORT STAFF
23. 1. Halal conference collaboration with Universitas
Muhammadiyah Mataramn
2. Knowledge transfer and Halal collaboration with
University College of Technology Sarawak
UNIVERSITY
COLLABORATIONS
23
ACADEMIC AND SUPPORT STAFF
24. CONSULTATION
ACHIEVEMENTS
1. Technology Provider for developing Syllabus & Curriculum for Kolej
Kemahiran MARA Lenggong, April 2014- Jun 2020
2. Food Technology Laboratory Session with UTHM, 1-3 NOV 2016
3. Food Technology Laboratory Session with UTHM, 13-15 NOV 2017
ACADEMIC AND SUPPORT STAFF
25. SHORT COURSES OFFERED
1. Role of Food Additives in Product Development and Design
2. Food Handlers Courses (In-house, IKEA)
3. Halal Assurance Management System with HARUMANIS
4. Halal Awareness Training: POLISAS and Nishi Nippon Halal Association at KOBE JAPAN
5. Halal Executive Training with POLISAS
6. Food Management Program Training on Good Manufacturing Practice (In-house, IKEA)
ACADEMIC AND SUPPORT STAFF
UNIKL DEFINITION OF CLO
Statements that describe the skills, knowledge, and behaviour that students should acquired upon completion of the course.
Each Course Syllabus includes 3-4 CLOs statements
CLO EVALUATION
Using various assessment methods.
Aligning different types of assessments with learning outcomes (CONSTRUCTIVE ALLIGNMENT) in achieving CLOs attainment.
STARTING FROM JANUARY 2017 SEMESTER, UNIKL SENATE HAS ENDORSED ALL PROGRAM TO BE CONDUCTED IN 17 WEEKS SEMESTER.
A CURRICULUM REVIEW HAS BEEN CONDUCTED TO UPDATE THE PROGRAM STRUCTURE IN ACCORDANCE TO FULLFILL 17 WEEKS SEMESTER REQUIREMENTS AND COMPLIANCE TO ETAC REQUIREMENTS.
Service
PUSPAKOM
FABER Group Berhad
SAJ
Manufacturing
(DRB Hicom-Mercedes)
Dyson (MOU)
PSB decoration
Dimension Bid Sdn BhdMMHE
Government
PEMANDU
MOH
PDRM
KPKT