CityHub is a new kind of hotel catering to digital native travelers between 20-35 years old. It opened in 2015 in Amsterdam and offers private sleeping units called Hubs with personalized lighting, music, and WiFi. Guests can interact through a city app providing travel tips, event suggestions, and a chat forum. Dedicated CityHosts live onsite and are available through the app to provide local knowledge and recommendations to enhance the personalized travel experience. The first location has been very successful with high occupancy and reviews.

1. Right here, right now

2. In October 2015, CityHub opened its doors to its
first hotel on the up-and-coming Bellamystraat
in Amsterdam’s Oud West district. With 50
state-of-the-art sleeping units, a ‘digital first’
lobby and an app that familiarises travellers
with the city, CityHub fullfills the needs of the
travel-savvy Generation Y, enabling them to
explore, socialise and share experiences online.

3. A new kind of traveller has emerged:20-to 35-year-
old digital natives. For them, ‘discovery’ is the key:
five-star hotels and stereotypical tourists spots
don’t make them tick; they want to hear about the
city’s hotspots from people in the know and enjoy
a personalised travel experience instead. They are
connected 24/7 and expect information on the go:
a principle that is not optimally utilised by many
traditional hotels.
CityHub builds the entire travel experience around
these new developments in the travel industry,
through a city app, an online chat platform with
a personal host, and unique Hubs in which to sleep.

4. Hotel of the future: Sleep in a Hub
CityHub combines the privacy and comfort of a hotel
with the communal environment and the affordability
of a hostel. The hotel makes use of sleek private sleep-
ing units called ‘Hubs’. Each Hub is equipped with a
comfortable double bed, Wi-Fi, and mood lighting and
music streaming systems that guests can personalise.
The CityHub ‘hangout’ is a spacious lounge where trav-
ellers can get together and, with the use of a person-
al RFID wristband, can check themselves in and serve
themselves at the bar.
Innovative app: all your travel needs
at your fingertips
During their stay, guests will have exclusive access to
the CityHub app: an interactive travel guide that pro-
vides tips for activities and events based on what is tak-
ing place in the city that particular week. Travellers can
additionally request real-time suggestions from a City-
Host as they wander through the city. The app also of-
fers a chat room, allowing guests to connect with each
other and share new hotspots that they have found.
What’s more, the app can be used to control the mood
lighting, alarm clock and music streaming within the
Hub. All travellers receive their very own mobile WiFi
hotspot that gives them free internet while exploring
the city.

5. Dedicated CityHosts reside in CityHub’s Hangout
24/7. They are locals that know everything about
their city.As the hotel is fully automated,they have
their full time available for the travellers. Through
the app they are in direct contact with all travellers
in the city.

6. Example floorplan: CityHub Amsterdam

7. About CityHub
CityHub is an initiative of college friends
Sem Schuurkes (32) and Pieter van
Tilburg (30). The young entrepreneurs
set themselves the goal of improving
the traditional hotel experience in line
with the current zeitgeist and techno-
logical capabilities. With an average
occupancy rate of 95% and a through
the roof review score on Booking.com
and TripAdvisor, the first location is a
big success.
pieter@cityhub.com
+316 53 67 05 71
Bellamystraat 3 1053 BE Amsterdam
www.cityhub.com
sem@cityhub.com
+316 30 04 37 65