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Marketing strategy
august 29, 2011
Contents
objective
CHallenges
APPROACH
MARKETING STRATEGY
SOCIAL STRATEGY
ROLLOUT PLAN
BIGGER IDEAS




                     2
OBJECTIVES




             3
objectives
Carve out a unique position through loyalty-based value proposition




           Drive acquisition (10,000 new users by 2012)




  Become the most loved entertainment community in the world


                                 4
CHALLENGES




             5
challenges
on getting to 10,000
- Nobody has heard of the FlickMe brand or the unique
  marketplace differentiators

- The product is awesome, but lacks a brand “personality”

- No huge traditional media spend

- Large players have a huge head start in acquiring users




                                 6
challenges
           Hulu                          Netflix               Amazon Instant Video                     iTunes               Brands & Affiliates
   Popular site offering         World’s largest online         Offers large selection        Offers limited selection of     Beginning to roll
 free & premium access            movie rental service          of movies & shows to          past shows & movies to         out streaming sites
    to current shows &          despite limited selection       Prime members & on               large, built-in music        offering premium
          movies                  of shows & movies                  PPV basis                      customer base             shows & movies



      Owned their own                 Large userbase,              Deals with CBS,                   Deals with all of          Cable affiliates &
     content, rolling out               targeted at              NBC & Universal are             the top movie studios,      media companies are
      social features to             “bargain” type of           building the library of          massive distribution        beginning to roll out
    boost growth, limited            content vs quality,          content, Amazon’s              via iPhone/iPod/Apple      their own licensed sites
     selection of largely              selection isn’t           vast userbase offers             TV product success,        with long & short form
      indie movie titles             current, no social               conversion                  cannot enter gaming                content
                                          features                     advantage                        consoles



1mm registered users            25mm registered users          4mm registered users           200mm+ est registered users   Ones to watch:
Current network tv shows        Past network & cable seasons   Past network & cable shows     Past network & cable shows    Vudu
Limited, largely indie movies   Limited new movie releases     Limited newer movie releases   Ample newer movie releases    HBOGo
Monthly rate model              Monthly rate model             PPV model                      PPV model                     MAXGo
                                                                                                                            Google TV



                                                                          7
APPROACH




           8
approach
philosophy
As a lean startup, we must optimize all owned and earned
media channels prior to engaging in paid media efforts.

Building strong community relationships and fostering a
continued dialog with our target consumers will significantly
impact all downstream lead generation, brand visibility & user
retention efforts.




                                9
approach
all marketing efforts must
- Drive awareness & acquisition
- Get people to spread the message
- Clearly communicate the product benefit
- Be attractive to brand partners & influencers
- Lend themselves to earned media/press opportunities
- Try to put a smile on users’ faces




                               10
approach
WHAT IS FLICK ME?
What do fans of entertainment want more than anything? To
break down the barrier of Hollywood, interact with their favorite
stars & talk about their favorite moments.

The top films have millions of passionate social media fans
regularly checking in, hungry for more interaction.

Welcome to the place where you get rewarded for wanting to do
just that...



                                  11
MARKETING STRATEGY




           12
MARKETING STRATEGY
BRAND DIRECTION
The Insight
FlickMe isn’t just a collection of movies and features. It’s a social
watching companion. It loves movies just like you do. In fact, it loves
movies so much that it wants to give you stuff just for watching your
favorite movies with your friends.

The Big Idea
There’s a reason it’s called FlickMe and not “MoviesReward”. It’s not just
a nameless, faceless, functional experience. It’s fun and easy to like.


FLICKME: WHERE MOVIES LOVE YOU BACK.
                                      13
MARKETING strategy
                                                     A comprehensive strategy will include owned,
                                                     earned and paid media elements all working in
                                                     conjunction to push the brand message.
                   OWNED
EARNED                                   PAID        An above the line campaign alone will not drive
                                                     mainstream installs and engagement. The
                                                     message needs to be socially reinforced by
                                                     peers and credible, influential sources.
                   SIGN-UPS
                                                     Online influencers & social networks act as a
      SHARING
    WITH FRIENDS
                                SHARING
                              WITH FRIENDS           viral launch pad to drive awareness beyond
                                                     just the first generation of paid media views.
                                                     Proper activation of influencers will be the key
                                                     to driving massive adoption of new users.


                                                14
MARKETING strategy
       OWNED                                 EARNED                                     PAID
                       OWNED
- Create content calendars &          - Build relationships with industry     - Utilize “pay for performance”
optimize communication across           PAID
                                      bloggers, tweeters & influentials to    media vehicles to launch small media
social media portals                  gain social media exposure around       spends optimized for downstream
                                      press releases                          product conversion
- Launch weekly e-newsletter to
engage latent users to visit site &   - Partner with emerging technologies    - Activate external influencer
make a purchase       SIGN-UPS        to bring “first to market” executions   networks to spread promotions &
                                      & create industry media angles          drive new user sign-ups
- Optimize social platforms for fan
conversion                            - Capitalize on organic news cycle      - Incentivize social media growth
                                      to create relevant content & maintain   through rolling contesting & creative
- Optimize product for search         credibility in the blogging community   updates on product site & social
relevance                                                                     media portals



                                                       15
MARKETING strategy
 AWARENESS
        OWNED
                             Each arm of the marketing effort will
                             have specific KPIs leading to its own
CONSIDERATION                unique conversion funnel.
                  90%

                             By carefully monitoring and testing
       SIGN-UPS
 CONVERSION                  these variables, we can gain insight
                             into which messages & media
   LOYALTY        9%
                             vehicles provide the best ROI for our
                             objectives - be it user acquisition or
                             building quick reach for promotions.
                  1%



 ADVOCACY
                        16
SOCIAL STRATEGY




            17
social strategy
the network effect
90% of consumers online trust recommendations from people
   they know.

81% receive purchase recommendations from friends on
   social networks.

74% of those who receive advice found it to be influential in
   their purchasing decision.

83% said they are interested in sharing information about their
   purchases with people they know.

                               18
                                                        * WOMMA, 2010
social strategy




          19
social strategy
      USER ACTIVATION flow




               PROMOTION




OPTIMIZATION
                           CONVERSION




                                        20
ROLLOUT PLAN




           21
rollout plan
PHASE 1:             PHASE 2:                                      PHASE 3:
AWARENESS            ENGAGEMENT                                    PROMOTE CONVERSION



MONTH 1              MONTHS 2			            MONTH 3                MONTH 4

IDENTIFY             CONCEPT INFLUENCER ENGAGEMENTS & BEGIN        LAUNCH INCENTIVIZED INFLUENCER PROMOTIONS
INFLUENCERS TO       ONBOARDING
TARGET                                                             RE-TARGET EXISTING SOCIAL PLATFORM FANS WITH         10,000
                     BEGIN PAID ACQUISITION SPENDS & SOCIAL        PROMOTIONAL ASSETS
BUILD SOCIAL MEDIA   PLATFORM CONTESTING/PROMOTION
PRESENCES & EMAIL                                                  “PAYOFF” FOR ANY TECH PARTNER PROMOTIONS
TEMPLATE             FINALIZE TECH & TRADE PARTNERSHIPS
                                                                   THROW BAY AREA SOCIAL EVENT TO CULMINATE
IDENTIFY             ATTEND & SPEAK AT BAY AREA TRADE &            REACHING 10,000 SIGNUPS & FURTHER OUR BRAND IN THE
TECHNOLOGY           STARTUP EVENTS                                TECH COMMUNITY
PARTNERS TO
TARGET

IMPLEMENT KEY
MONITORING TOOLS


           USERS
                                                              1,500			4,500				8,500				
                                                              22
BIGGER IDEAS




               23
BIGGER IDEAS
“LET’s FLICK” WATCH PARTY
To drive sign-ups of FlickMe, we’ll set up a realtime viewing
event for a selected movie a la turntable.fm for videos.

We’ll pick an older but popular film in hopes of nabbing one of
the film’s cast (or a YouTube influencer) as our watch party host.

The host will mobilize fans to sign up to attend the party and will
provide real-time incentives to viewers throughout the event.




                                  24
BIGGER IDEAS
“LET’s FLICK” WATCH PARTY

                     The featured talent will host a
                     livestream and ask viewers trivia
                     during “commercial breaks” when we
                     can sneak preview upcoming trailers
                     for the studios.

                     To maximize awareness, we’ll
                     instruct viewers to tweet the #flickme
                     hashtag to qualify for awards and the
                     ongoing Twitter conversation stream.


                25
BIGGER IDEAS
VIRTUAL SCAVENGER HUNT
To drive video views on FlickMe, we’ll set up a virtual scavenger
hunt that will lead to a grand prize like a branded XBOX or iPad.
We’ll release clues for the scavenger hunt through our social
media channels:

“Check-in to the Robert DeNiro movie where he plays a
disgruntled father & ex-CIA operative. The first one.”

The applications of this contest mechanism is are endless and
will ensure people get hooked using the service while driving
viral engagement and fan frenzy.

                                 26
BIGGER IDEAS
VIEWER VOTE PROMOTION
Focused on driving a large number of organic social mentions,
this promotion will pit two similar genre titles against each other
in a social media face-off on the FlickMe.com homepage.

Each title will earn one point per Tweet, email or Facebook like/
share earned and these totals will be reflected in real-time in a
creative graphic.

The winning title as of midnight will be featured at a discounted
rate for the following 24 hour period via a code that is emailed
out to registered members.

                                  27
BIGGER IDEAS
TRAILER BREAKDOWN
Focused on building brand value in the community and creating
more content for the FlickMe brand, we can have in-house staff
or friends help create detailed breakdowns of movie trailers
immediately as they are released or leaked.

This will capitalize on the traffic as people search for the trailer
online and will help bring new users under the social media
umbrella for FlickMe to retarget.

If successful, ultimately this series could be something we
partner with a YouTube up-and-comer to produce each week.

                                    28
BIGGER IDEAS
VIRAL VIDEO SERIES
Focused on building brand value in the community and creating
more content for the FlickMe brand, we can have in-house staff
or friends help create a series of funny videos to help promote
the FlickMe brand.

The underlying concept tying the films would be the referral
program and how all movies would be better if they had deals
like FlickMe.




                                29
BIGGER IDEAS
VIRAL VIDEO SERIES
Two teenagers are waiting in line outside a theater. The total?
$40. One looks sheepishly into his pockets, pulls out a few dol-
lars and says he doesn’t think he has enough money. The movie
attendant points to a big sign that says:

“Bring a friend and get 80% off your tickets.”

The two friends hi-five and walk into the theater. The screen cuts
to black and the voiceover/logo.

“All movies would be better if they were like FlickMe.”

                                 30
BIGGER IDEAS
INFLUENCER SUMMIT
Focused on enabling top-tier influencers to build an emotional
connection with FlickMe, the Summit will facilitate authentic
relationships and build massive brand value.

Influencers will be given an opportunity to meet & greet with
studio executives from some of FlickMe’s top partners and will
get behind-the-scenes look at the companies, products, brands
and entertainment partners that make up FlickMe.




                                31

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Flick me

  • 4. objectives Carve out a unique position through loyalty-based value proposition Drive acquisition (10,000 new users by 2012) Become the most loved entertainment community in the world 4
  • 6. challenges on getting to 10,000 - Nobody has heard of the FlickMe brand or the unique marketplace differentiators - The product is awesome, but lacks a brand “personality” - No huge traditional media spend - Large players have a huge head start in acquiring users 6
  • 7. challenges Hulu Netflix Amazon Instant Video iTunes Brands & Affiliates Popular site offering World’s largest online Offers large selection Offers limited selection of Beginning to roll free & premium access movie rental service of movies & shows to past shows & movies to out streaming sites to current shows & despite limited selection Prime members & on large, built-in music offering premium movies of shows & movies PPV basis customer base shows & movies Owned their own Large userbase, Deals with CBS, Deals with all of Cable affiliates & content, rolling out targeted at NBC & Universal are the top movie studios, media companies are social features to “bargain” type of building the library of massive distribution beginning to roll out boost growth, limited content vs quality, content, Amazon’s via iPhone/iPod/Apple their own licensed sites selection of largely selection isn’t vast userbase offers TV product success, with long & short form indie movie titles current, no social conversion cannot enter gaming content features advantage consoles 1mm registered users 25mm registered users 4mm registered users 200mm+ est registered users Ones to watch: Current network tv shows Past network & cable seasons Past network & cable shows Past network & cable shows Vudu Limited, largely indie movies Limited new movie releases Limited newer movie releases Ample newer movie releases HBOGo Monthly rate model Monthly rate model PPV model PPV model MAXGo Google TV 7
  • 9. approach philosophy As a lean startup, we must optimize all owned and earned media channels prior to engaging in paid media efforts. Building strong community relationships and fostering a continued dialog with our target consumers will significantly impact all downstream lead generation, brand visibility & user retention efforts. 9
  • 10. approach all marketing efforts must - Drive awareness & acquisition - Get people to spread the message - Clearly communicate the product benefit - Be attractive to brand partners & influencers - Lend themselves to earned media/press opportunities - Try to put a smile on users’ faces 10
  • 11. approach WHAT IS FLICK ME? What do fans of entertainment want more than anything? To break down the barrier of Hollywood, interact with their favorite stars & talk about their favorite moments. The top films have millions of passionate social media fans regularly checking in, hungry for more interaction. Welcome to the place where you get rewarded for wanting to do just that... 11
  • 13. MARKETING STRATEGY BRAND DIRECTION The Insight FlickMe isn’t just a collection of movies and features. It’s a social watching companion. It loves movies just like you do. In fact, it loves movies so much that it wants to give you stuff just for watching your favorite movies with your friends. The Big Idea There’s a reason it’s called FlickMe and not “MoviesReward”. It’s not just a nameless, faceless, functional experience. It’s fun and easy to like. FLICKME: WHERE MOVIES LOVE YOU BACK. 13
  • 14. MARKETING strategy A comprehensive strategy will include owned, earned and paid media elements all working in conjunction to push the brand message. OWNED EARNED PAID An above the line campaign alone will not drive mainstream installs and engagement. The message needs to be socially reinforced by peers and credible, influential sources. SIGN-UPS Online influencers & social networks act as a SHARING WITH FRIENDS SHARING WITH FRIENDS viral launch pad to drive awareness beyond just the first generation of paid media views. Proper activation of influencers will be the key to driving massive adoption of new users. 14
  • 15. MARKETING strategy OWNED EARNED PAID OWNED - Create content calendars & - Build relationships with industry - Utilize “pay for performance” optimize communication across PAID bloggers, tweeters & influentials to media vehicles to launch small media social media portals gain social media exposure around spends optimized for downstream press releases product conversion - Launch weekly e-newsletter to engage latent users to visit site & - Partner with emerging technologies - Activate external influencer make a purchase SIGN-UPS to bring “first to market” executions networks to spread promotions & & create industry media angles drive new user sign-ups - Optimize social platforms for fan conversion - Capitalize on organic news cycle - Incentivize social media growth to create relevant content & maintain through rolling contesting & creative - Optimize product for search credibility in the blogging community updates on product site & social relevance media portals 15
  • 16. MARKETING strategy AWARENESS OWNED Each arm of the marketing effort will have specific KPIs leading to its own CONSIDERATION unique conversion funnel. 90% By carefully monitoring and testing SIGN-UPS CONVERSION these variables, we can gain insight into which messages & media LOYALTY 9% vehicles provide the best ROI for our objectives - be it user acquisition or building quick reach for promotions. 1% ADVOCACY 16
  • 18. social strategy the network effect 90% of consumers online trust recommendations from people they know. 81% receive purchase recommendations from friends on social networks. 74% of those who receive advice found it to be influential in their purchasing decision. 83% said they are interested in sharing information about their purchases with people they know. 18 * WOMMA, 2010
  • 20. social strategy USER ACTIVATION flow PROMOTION OPTIMIZATION CONVERSION 20
  • 22. rollout plan PHASE 1: PHASE 2: PHASE 3: AWARENESS ENGAGEMENT PROMOTE CONVERSION MONTH 1 MONTHS 2 MONTH 3 MONTH 4 IDENTIFY CONCEPT INFLUENCER ENGAGEMENTS & BEGIN LAUNCH INCENTIVIZED INFLUENCER PROMOTIONS INFLUENCERS TO ONBOARDING TARGET RE-TARGET EXISTING SOCIAL PLATFORM FANS WITH 10,000 BEGIN PAID ACQUISITION SPENDS & SOCIAL PROMOTIONAL ASSETS BUILD SOCIAL MEDIA PLATFORM CONTESTING/PROMOTION PRESENCES & EMAIL “PAYOFF” FOR ANY TECH PARTNER PROMOTIONS TEMPLATE FINALIZE TECH & TRADE PARTNERSHIPS THROW BAY AREA SOCIAL EVENT TO CULMINATE IDENTIFY ATTEND & SPEAK AT BAY AREA TRADE & REACHING 10,000 SIGNUPS & FURTHER OUR BRAND IN THE TECHNOLOGY STARTUP EVENTS TECH COMMUNITY PARTNERS TO TARGET IMPLEMENT KEY MONITORING TOOLS USERS 1,500 4,500 8,500 22
  • 24. BIGGER IDEAS “LET’s FLICK” WATCH PARTY To drive sign-ups of FlickMe, we’ll set up a realtime viewing event for a selected movie a la turntable.fm for videos. We’ll pick an older but popular film in hopes of nabbing one of the film’s cast (or a YouTube influencer) as our watch party host. The host will mobilize fans to sign up to attend the party and will provide real-time incentives to viewers throughout the event. 24
  • 25. BIGGER IDEAS “LET’s FLICK” WATCH PARTY The featured talent will host a livestream and ask viewers trivia during “commercial breaks” when we can sneak preview upcoming trailers for the studios. To maximize awareness, we’ll instruct viewers to tweet the #flickme hashtag to qualify for awards and the ongoing Twitter conversation stream. 25
  • 26. BIGGER IDEAS VIRTUAL SCAVENGER HUNT To drive video views on FlickMe, we’ll set up a virtual scavenger hunt that will lead to a grand prize like a branded XBOX or iPad. We’ll release clues for the scavenger hunt through our social media channels: “Check-in to the Robert DeNiro movie where he plays a disgruntled father & ex-CIA operative. The first one.” The applications of this contest mechanism is are endless and will ensure people get hooked using the service while driving viral engagement and fan frenzy. 26
  • 27. BIGGER IDEAS VIEWER VOTE PROMOTION Focused on driving a large number of organic social mentions, this promotion will pit two similar genre titles against each other in a social media face-off on the FlickMe.com homepage. Each title will earn one point per Tweet, email or Facebook like/ share earned and these totals will be reflected in real-time in a creative graphic. The winning title as of midnight will be featured at a discounted rate for the following 24 hour period via a code that is emailed out to registered members. 27
  • 28. BIGGER IDEAS TRAILER BREAKDOWN Focused on building brand value in the community and creating more content for the FlickMe brand, we can have in-house staff or friends help create detailed breakdowns of movie trailers immediately as they are released or leaked. This will capitalize on the traffic as people search for the trailer online and will help bring new users under the social media umbrella for FlickMe to retarget. If successful, ultimately this series could be something we partner with a YouTube up-and-comer to produce each week. 28
  • 29. BIGGER IDEAS VIRAL VIDEO SERIES Focused on building brand value in the community and creating more content for the FlickMe brand, we can have in-house staff or friends help create a series of funny videos to help promote the FlickMe brand. The underlying concept tying the films would be the referral program and how all movies would be better if they had deals like FlickMe. 29
  • 30. BIGGER IDEAS VIRAL VIDEO SERIES Two teenagers are waiting in line outside a theater. The total? $40. One looks sheepishly into his pockets, pulls out a few dol- lars and says he doesn’t think he has enough money. The movie attendant points to a big sign that says: “Bring a friend and get 80% off your tickets.” The two friends hi-five and walk into the theater. The screen cuts to black and the voiceover/logo. “All movies would be better if they were like FlickMe.” 30
  • 31. BIGGER IDEAS INFLUENCER SUMMIT Focused on enabling top-tier influencers to build an emotional connection with FlickMe, the Summit will facilitate authentic relationships and build massive brand value. Influencers will be given an opportunity to meet & greet with studio executives from some of FlickMe’s top partners and will get behind-the-scenes look at the companies, products, brands and entertainment partners that make up FlickMe. 31