EPiServer talk about what’s new with the latest version of the EPiServer (CMS Content Management System) and cover their latest offerings for commerce and communities.
20. The User Journey
Get engaged
• Rich media
• Context driven
• Personalized
• Mobile
Get in touch
• E-mail
• Social
• Personalized
Get visible
• Organic Search
• Paid Search
• Social
• Display Ads
• Mobile
Get trusted
• Ratings and reviews
• Blogs and polls
• On site or public
Get converted
• Registrations
• Transactions
• Memberships
• Customer care
Get loyalty
• Brand advocate
• Re-engagement
• Repeat conversion
Customer experience across the user journey is a new source of
competitive advantage.
32. EPiServer 7
• Creates a consistent customer experience across markets and
channels
• Makes mobile and tablet first class citizens
• Takes care of SEO and guides to better rankings
• Fulfills enterprise needs, yet let them be agile by the use of add-ons
• Lets marketers optimize content based on analytics insights
• Drives traffic through social
• Targets content based on user behavior, context and business rules