With the changing dynamics of loyalty, it is very important that the IT application should be enhanced to support the Frequent Flyer Program (FFP) to accommodate the futuristic vision. This white paper intends to explore some key parameters for assessing an IT application deemed suitable for your Frequent Flyer Program scheme.
Flightslogic provides an ‘Airline Booking Engine’ used for airline merchandising, bookings, and distribution. The airline booking engine is a platform in airline reservation software systems that are needed to manage air ticket booking, e-ticketing, scheduling flights, and delivery of necessary information to the end-user.
FlightsLogic provides the best airline reservation system, online airline reservation system, online airline ticket booking system to the travel agents worldwide.
FlightsLogic Global Airfare APIs connect you to the finest information in the travel industry. You can now build, innovate and launch your web and mobile applications with our Flight API. Inspirational search features combine our Global Airfare APIs with your existing travel offering to complement your product range.
FlightsLogic’s GDS API Integration allows you to offer your B2C and B2B clients access to worldwide content on both web and mobile interfaces. We provide GDS API Integration, Travel GDS, API Integration to travel agencies, tour operators and travel companies globally.
Making a web based application which will help to event organizing company to organize and manage their event more efficiently and smoothly through app to digitalize the market (halls/marques) online using web application
Bridge the market gap between event organizer and end user
Flightslogic provides an ‘Airline Booking Engine’ used for airline merchandising, bookings, and distribution. The airline booking engine is a platform in airline reservation software systems that are needed to manage air ticket booking, e-ticketing, scheduling flights, and delivery of necessary information to the end-user.
FlightsLogic provides the best airline reservation system, online airline reservation system, online airline ticket booking system to the travel agents worldwide.
FlightsLogic Global Airfare APIs connect you to the finest information in the travel industry. You can now build, innovate and launch your web and mobile applications with our Flight API. Inspirational search features combine our Global Airfare APIs with your existing travel offering to complement your product range.
FlightsLogic’s GDS API Integration allows you to offer your B2C and B2B clients access to worldwide content on both web and mobile interfaces. We provide GDS API Integration, Travel GDS, API Integration to travel agencies, tour operators and travel companies globally.
Making a web based application which will help to event organizing company to organize and manage their event more efficiently and smoothly through app to digitalize the market (halls/marques) online using web application
Bridge the market gap between event organizer and end user
Jim Slevin's presentation to Passenger Terminal Expo 2015 in Paris. Jim discusses how collaboration through Technology can ensure both Airports and Passengers can optimise their relationship with each for their mutual benefit.
India Aviation ICT Forum 2013 - P.K. Kapoor, Advisor IT, Airports Authority o...SITA
PANEL 4: Aviation innovation – Supporting your passengers and sustaining your business - Seamless passenger processing at airports - challenges and opportunities - P.K. Kapoor, Advisor – IT, Airports Authority of India
An overview of our MFlow Journey Measurement System, the technology ideal for airports and the aviation industry to measure queues and protect against security threats, plus much more.
Jim Slevin, Managing Director of Human Recognition System's Aviation division, presentation to the Aviation IT Conference from November 2013. Jim looks at how Airports can get to know their passengers and the retail revenue, operational and security benefits that they gain when they do.
ISG and NIIT Technologies collaborate their expertise in Airline's sourcing needs and domain experience, respectively, to outline adoption of mobility solutions by Airlines for driving customer satisfaction.
Read more: http://www.niit-tech.com/knowledge-share/thought-leadership;
http://www.isg-one.com/knowledgecenter/whitepapers/private/papers.aspx
I-tare is a cloud based complete airline commercial management system which caters to today's and future airline industry needs, using latest technology. The suite of products is conceived & developed by leading airline industry professionals with rich domain knowledge. The team has applied best practices & methods to address the gaps in existing systems and to meet future demands of airline industry.
Application of AI is expected to revolutionize the aviation industry from real-time predictive pricing to travel bots that can guide you with travel related issues
Jim Slevin's presentation to Passenger Terminal Expo 2015 in Paris. Jim discusses how collaboration through Technology can ensure both Airports and Passengers can optimise their relationship with each for their mutual benefit.
India Aviation ICT Forum 2013 - P.K. Kapoor, Advisor IT, Airports Authority o...SITA
PANEL 4: Aviation innovation – Supporting your passengers and sustaining your business - Seamless passenger processing at airports - challenges and opportunities - P.K. Kapoor, Advisor – IT, Airports Authority of India
An overview of our MFlow Journey Measurement System, the technology ideal for airports and the aviation industry to measure queues and protect against security threats, plus much more.
Jim Slevin, Managing Director of Human Recognition System's Aviation division, presentation to the Aviation IT Conference from November 2013. Jim looks at how Airports can get to know their passengers and the retail revenue, operational and security benefits that they gain when they do.
ISG and NIIT Technologies collaborate their expertise in Airline's sourcing needs and domain experience, respectively, to outline adoption of mobility solutions by Airlines for driving customer satisfaction.
Read more: http://www.niit-tech.com/knowledge-share/thought-leadership;
http://www.isg-one.com/knowledgecenter/whitepapers/private/papers.aspx
I-tare is a cloud based complete airline commercial management system which caters to today's and future airline industry needs, using latest technology. The suite of products is conceived & developed by leading airline industry professionals with rich domain knowledge. The team has applied best practices & methods to address the gaps in existing systems and to meet future demands of airline industry.
Application of AI is expected to revolutionize the aviation industry from real-time predictive pricing to travel bots that can guide you with travel related issues
Despite the existence of data analysis tools such as R, SQL, Excel and others, it is still insufficient to cope with today's big data analysis needs.
The author proposes a CUI (Character User Interface) toolset with dozens of functions to neatly handle tabular data in TSV (Tab Separated Values) files.
It implements many basic and useful functions that have not been implemented in existing software with each function borrowing the ideas of Unix philosophy and covering the most frequent pre-analysis tasks during the initial exploratory stage of data analysis projects.
Also, it greatly speeds up basic analysis tasks, such as drawing cross tables, Venn diagrams, etc., while existing software inevitably requires rather complicated programming and debugging processes for even these basic tasks.
Here, tabular data mainly means TSV (Tab-Separated Values) files as well as other CSV (Comma Separated Value)-type files which are all widely used for storing data and suitable for data analysis.
Policy Administration Modernization: Four Paths for InsurersCognizant
The pivot to digital is fraught with numerous obstacles but with proper planning and execution, legacy carriers can update their core systems and keep pace with the competition, while proactively addressing customer needs.
Partner Management studies have shown that to become a highly successful channel partner you need to focus on a few traits, which you need to adhere to.
Associate sap crm consultant ashish resume (1)Ashish vishen
5+ years of experience in end to end implementation of ERP and SAP CRM with focus on Supply chain, Sales, Marketing, Service functions; Experience across implementation, support, enhancement and integration projects.
Good Knowledge of ERP Package - QAD (Distribution Module (Purchase, Sales & Inventory) & Finance (AP, AR & GL)
Strong Experience in handling Business customers.
Strong exposure with different client (China, Australia, Philippines, Thailand, Indonesia & New Zealand) across the FORD Motor Company.
Good working exposure with Requirement management, Feasibility analysis and Business Process Re-engineering
Proven ability to translate business objectives into clear functional and technical requirements.
Excellent communication and interpersonal skills.
Good experience with different SDLC methodologies -Agile, Scrum, Waterfall.
Experience with Project planning, Sprint planning, Sprint execution, and Project metrics management.
Hands-on experience in developing the following documents- BRD, FRD, As-Is and To-Be process document, Use case, Process flow diagram, Gap Analysis Document, Trace ability matrix, User Interface design, UAT cases, product manual preparation.
Integrated Receivables: 5 Critical Factors For Adoption3 Point Alliance
In this paper, we outline five critical factors for adopting an Integrated Receivables (IR) solution that would provide many benefits to companies looking to streamline receivables processing such as cash acceleration and increasing straight-through processing (STP) rates. We discuss how the payments landscape is changing for AR/AP professionals and why companies have been slow to adopt integrated receivables.
Top ten benefits of outsourcing customer loyalty retail programs (https://goo.gl/amf6b7) to specialized companies. Features mechanics of loyalty programs, advantages of customer loyalty programs, critical questions that make a successful customer loyalty program and more.
Invensis Technologies (http://www.invensis.net) a leading IT BPO company with more than 14 years of experience, specializes in providing customer loyalty program management and customer retention services (https://goo.gl/Nmnq6l) to clients worldwide.
Please contact us at sales {at} invensis {dot} net OR Call us Now from US +1 (302)- 261-9036, UK +44 203 411 0183, AUS +61 3 8820 5183, IND +91 80 41155233 for more details on our services.
Using Pardot and Communities: Marketing with Partner and Dealer NetworksMatt Dillon
If you sell through a dealer or partner network, you know the importance of supporting those channels with resources and insights needed to win more deals and keep customers coming back for more. However, this proves challenging without a mechanism to share data and provide seamless access to product experts and marketing libraries.
Enter Salesforce Partner Communities. Partner Communities integrate with your existing Salesforce org, giving partners unprecedented ability to collaborate on deals in a secure environment. What’s more, through the common thread of Salesforce, you can use Partner Communities and Pardot as powerful tools to gain insights needed to find, win and keep customers.
Join Matt Dillon, Co-Founder of Nuvem Consulting, as he shares valuable information on how to leverage these technologies to grow your business.
Using Pardot and Communities: Marketing with Partner and Dealer Networks Stephanie Gaughen
If you sell through a dealer or partner network, you know the importance of supporting those channels with resources and insights needed to win more deals and keep customers coming back for more. However, this proves challenging without a mechanism to share data and provide seamless access to product experts and marketing libraries.
Enter Salesforce Partner Communities. Partner Communities integrate with your existing Salesforce org, giving partners unprecedented ability to collaborate on deals in a secure environment. What’s more, through the common thread of Salesforce, you can use Partner Communities and Pardot as powerful tools to gain insights needed to find, win and keep customers.
Join Matt Dillon, Co-Founder of Nuvem Consulting, as he shares valuable information on how to leverage these technologies to grow your business.
Planning for CRM
Steps in Planning
Building Customer Centricity
Setting CRM Objectives
Defining Data Requirements, Planning Desired Outputs
Relevant issues while planning the Outputs
Elements of CRM plan
CRM Strategy: The Strategy Development Process
Customer Strategy Grid
Customer Relationship Management Unit-3 IMBA Osmania University
A process for defining your digital approach to businessMark Albala
This material represents a templated approach specifically constructed to define your approach to digital commerce completed through one or more working sessions.
Similar to Finding the right Application for your Frequent Flyer Program - Whitepaper (20)
Q2 Highlights:
Revenues grew 19% YonY and 8.2% QonQ
Profit after taxes were up 12.2% YonY and 17.0% QonQ
Order intake of US$ 176 mn, marking the 10th consecutive quarter of sequential increase in order intake
The Board recommends an interim dividend of Rs 10 per share as interim dividend. The record date for this payout will be 5th November 2019.
Consolidated revenues for the quarter under review grew 19.0% over the same period last year and 8.2% sequentially over the preceding quarter to Rs 1038.5 crore. EBITDA margin for the quarter expanded to 18.3%, up 118 basis points QoQ.
Among verticals, Insurance grew 15.3% QonQ contributing 31.1% of overall revenues, BFS expanded 9.4% QonQ contributing to 16.7% of revenue, and Travel Transport and Hospitality (TTH) was up 5.8% QonQ contributing to 27.8% of revenue. Other segments collectively grew 0.8% QonQ and they now represent 24.4% of overall revenues.
Digital revenues grew by 56% YoY and 18% QoQ, contributing to 38% of the total revenues in the quarter under review. Americas, EMEA, APAC and India contributed 49%, 37%, 10% and 4% of the revenue mix.
Fresh business of US$176mn was secured by the company during the quarter. As a result, the order book executable over the next twelve months has also increased to US$405mn.
“We have delivered robust revenue and margin performance yet again in line with our stated intent to drive robust, predictable and profitable growth for our business. The fundamentals of the business continue to be strong, as reflected in the sustained deal wins and the operating margin threshold that we have established,” said Mr. Sudhir Singh, Chief Executive Officer, NIIT Technologies Ltd.
Acknowledgements:
A TBR Perspective on Transform at the intersect - NIIT Technologies and the near future of Digital and Post-digital Transformation
A special blog by NelsonHall on how NIIT Technologies Delivers Digital Transformation with Capacity & Capability at Speed and Scale
HfS Research PoV on Change the game with verticalized AI: NIIT Technologies’ unique play as a post-digital firm
Q1 Highlights:
Revenues grew 16.7% YoY.
Profit after taxes up 2.0% YoY on reported basis, up 17.3% YoY after adjusting for non-recurring expenses.
Order intake of US$ 175 mn, marking the 9th consecutive quarter of sequential increase in order intake.
The quarter under review had one-time non-recurring expenses of Rs. 235 mn translating to a negative impact of 240 bps. Adjusted for that, the EBITDA margin for the quarter stood at 16.9%, an expansion of 103 basis points YoY, and PAT increased 17.3% YoY to Rs 100.6 crore.
In constant currency terms, BFS expanded 2.8% QoQ contributing to 16.5% of revenue, Travel & Transportation (TT) was up 5.9% QoQ contributing to 28.3% of revenue and Insurance grew 6.6% QoQ contributing 29.1% of overall revenues. Others segments collectively grew 1.5% QoQ and they now represent 27.0% of overall revenues.
Digital revenues grew 46% YoY contributing to 34% of the total revenues. Americas, EMEA, APAC and India contributed 49%, 35%, 11% and 5% of the revenue mix.
The Company secured fresh business of US$175mn during the quarter. The order executable over the next twelve months has also increased to US$395mn.
“We registered a good performance in Q1FY20 and the fundamentals of the business are strong,” said Mr. Sudhir Singh, Chief Executive Officer, NIIT Technologies Ltd.
Acknowledgements:
NIIT Technologies ranked #1 in ‘Business Understanding’ for the second consecutive year in ‘Whitelane’s 2019 UK IT Sourcing Study’.
NIIT Technologies named as a Leader among midsize agile software development service providers, by Forrester Research Inc., an independent research and advisory firm, in their report, The Forrester WaveTM: Midsize Agile Software Development Service Providers, Q2 2019.
NIIT Technologies companies Incessant Technologies and RuleTek received Pega Partner Award 2019 for ‘Excellence in Growth and Delivery’.
FY’19 Key Highlights
• Revenues expand 22.9%
• Operating profit up 28.7%
• Operating margin improved 80 bps to 17.6%
• Net Profits improved by 43.9%
• Cumulative order intake for the year is USD 646 MN. Up 27% over previous year
FY’19 Geo mix
Americas- 49%
EMEA-33%
India-8%
APAC- 10%
FY’19 Industry mix
Insurance- 28.7%
BFS- 16.1%
Travel & Transportation- 26.9%
Leadership Speaks
“FY 19 was one of the most successful years in our firm’s history. Not only did we deliver very significant growth but we also increased operating margin simultaneously. Our strategy of transforming the three industries we serve at their intersection with emerging technologies continues to differentiate and drive growth.”
Mr. Sudhir Singh, Chief Executive Officer, NIIT Technologies Ltd.
“The year was characterized by strong deal momentum. Order intake improved steadily in each quarter with large deal wins and new logo additions. USD 170 m of fresh business was secured during the quarter”.
Mr. Arvind Thakur, Vice Chairman and Managing Director, NIIT Technologies Ltd.
“With strong leadership in place, the platform is set for our next phase of growth”.
Mr. Rajendra S Pawar, Chairman, NIIT Technologies Ltd.
Acknowledgements
• Recognized in the Best of The Global Outsourcing 100® list produced by IAOP
• Positioned as a Leader in the NelsonHall NEAT Report for RPA & AI in Banking 2019
Q2 FY19 PAT up 66.3% YoY
Q2 Highlights:
• Revenues up 23.1% YoY and 10.0% QoQ
• Strong improvement in Operating Profits, by 37.2% YoY and 25.1% QoQ
• Operating Margins expand by 186 bps YoY and 217 bps QoQ
• Fresh Order Intake expands to USD 160 Mn
NIIT Technologies delivers robust 145% growth in PAT for FY’16NIIT Technologies
NIIT Technologies Limited, a leading global IT solutions organization, announced its financial results for the year FY15-16 resulting in revenues of `2,682 Crores, operating profits at `473 Crores and net profits at `280 Crores.
4 factors to consider before finalizing a Cargo Management SystemNIIT Technologies
With a gradual increase in the air cargo traffic year on year, most airlines and cargo handling companies are increasingly facing challenges in cargo management. Cargo handling has become extremely complex and unpredictable, involving multiple stakeholders with multi-warehouse operations in a multi-location environment. An efficient cargo management system can enhance service capabilities and significantly improve customer experience, while saving precious time and money, especially at the time when the industry faces an uphill battle to restore competitiveness and increase its share of trade growth.
Unlock value potential from Cargo Management OperationsNIIT Technologies
Cargo Management Systems are beneficial in times where quantity of cargo and burden on infrastructure has increased. The improved cargo turnaround rate, easy integration with system landscapes and partner networks make it an effective solution.
New Distribution Capability benefits and challengesNIIT Technologies
Is NDC (New Distribution Capability) in Airlines a norm or a phenomenon?
Explore the benefits and challenges of New Distribution Capability: goo.gl/K5n5wO
A tale of scale & speed: How the US Navy is enabling software delivery from l...sonjaschweigert1
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
- Reduction in onboarding time from 5 weeks to 1 day
- Improved developer experience and productivity through actionable findings and reduction of false positives
- Maintenance of superior security standards and inherent policy enforcement with Authorization to Operate (ATO)
Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
We will cover:
- How to remove silos in DevSecOps
- How to build efficient development pipeline roles and component templates
- How to deliver security artifacts that matter for ATO’s (SBOMs, vulnerability reports, and policy evidence)
- How to streamline operations with automated policy checks on container images
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Building RAG with self-deployed Milvus vector database and Snowpark Container...Zilliz
This talk will give hands-on advice on building RAG applications with an open-source Milvus database deployed as a docker container. We will also introduce the integration of Milvus with Snowpark Container Services.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
UiPath Test Automation using UiPath Test Suite series, part 5DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
Speaker:
Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
20 Comprehensive Checklist of Designing and Developing a WebsitePixlogix Infotech
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
GridMate - End to end testing is a critical piece to ensure quality and avoid...ThomasParaiso2
End to end testing is a critical piece to ensure quality and avoid regressions. In this session, we share our journey building an E2E testing pipeline for GridMate components (LWC and Aura) using Cypress, JSForce, FakerJS…
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
3. TRANSPORTATION
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PACKAGING
TRANSPORTATION
TOUR
TRAVEL
GUIDE
TRAVEL
TRANSPORTATION
CARGO CARGO
LOGISTICS
TRAVEL
JOURNEY
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TRANSPORTATION CARGO
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TRAVEL
With changing dynamics of loyalty, it is very important that the IT
This white paper intends to explore some key parametersfor
application used for supporting the FFP is implemented or
assessing an IT application deemed suitable for your FFP scheme.
enhanced to accommodate the futuristic vision. This white paper
intends to highlight key parameters, based on which an IT
The Functionality Report Card
application can be assessed for efficacy and long term relevance.
An ideal IT solution should always be structured around clearly defined
The parameters, if observed carefully, can lead the loyalty
business requirements. All business requirements should be prioritized
managers to an IT solution best suited for the strategically
and have a defined weight. An exhaustive list of frequent flyer features
designed FFP scheme.
grouped into different functional categories can be helpful in identifying
the features you would like to include in FFP scheme.
Introduction
In today’s economic volatility the perception about loyalty program
has changed considerably from being luxury to necessity. In fact
95% of the British consumers believe that rewards make more
sense during economic down turns. The number of consumers
voluntarily joining one or the other program is at all-time high and
so is the number of operational Frequent Flyer Programs.
The shortlisted functionalities can further be compared for efficacy
and availability, with different products.A FFP application should
have loosely coupled yet tightly integrated modules incorporating
the desired features.
Some of the important elements of an FFP application are below.
Member Management
The objective of loyalty is to understand guests and offer better
US Canada
service leading to repeat business. Half the job is done if the
South America
member information, as highlighted below, is managed well in
Europe
application.
Middle East
i. Profile Details: A detailed profile is not only essential to
understand member preferences (including – Meal, Seat, Inflight,
lounge, Communication etc.), but also helpful to segment
Frequent Flyer Programs have become an obvious component of
customers based on personal, geographical and other attributes
the aviation business. The success of the loyalty initiative is based
captured in profile.
on 3 key factors:
a. Well-crafted product to delight the customers
b. Intelligently designed Loyalty program to gratify customer
interaction
c. Formidable IT application to support the FFP scheme.
ii. Activity Details: A trail log of all member activities, including
accrual and redemption, with the sponsoring enterprise or
associated partners.
iii. Account Details: An account of all credits and debits of points
as a result of awards, purchase, redemption, expiry, donation or
other qualified activities.
With the changing dynamics of loyalty, it is very important that the
IT application should be enhanced to support the FFP to
accommodate the futuristic vision.
3
4. Partner Management
awareness about the brand, offers and specialties but also the
FFP has now become a profit center and the major source of
customer informed and motivated. Following key features are
revenue is trading of miles with partners. Partners, in terms of
essential to manage communication well.
revenue, are now considered comparable to passengers and
i. Target: Ability to create segments so as to target right audience
therefore should be handled with the equivalent finesse. For
efficacy, following partner related features should be sought after
by loyalty managers:
i. Partner Profile: Ability to maintain profile details, including
partner category, contact details, geography and services.
ii. Partner Contract: Ability to record contract details and
automatically translate the inputs to operational business rules.
for the proposed communication
ii. Template: Flexibility to design templates according to segment,
mode of communication and event.
iii. Timing: Ability to schedule communication and control over
communication based on frequency or recensy rules.
iv. Track: Ability to track campaign response and evaluate success
or failure
Contract details include – Open and end date, billing rates (with
cash and credit ceilings), settlement SLAs, Penalties and
IBE Loyalty Website Mobile Website Mobile Apps Social Media Management
applicable fees
iii. Partner Portal and other interfaces - Portal is much required
to empower partners to maintain their own profile and request
trades and offers in a self-service fashion. Ability to directly
interface with partner system brings desired ease to share
Communication Management
Customer
Service
Campaign
Management
Access
Management
Guest
Management
Partner
Management
Program
Management
Reservation
Ticketing
Check-in
Lounge
Access
Baggage
Control
FFP MIS / GUEST Insight
member and activity details.
FFP / CRM / NPSD / IBE and Other Databases and Ware Houses
Program Management
The other aspect of loyalty is to have a concept in place to
appreciate the customers and motivate them for their continued
patronage. Program, as the concept is known, is a framework
offering immediate gratification with each business transaction and
a promise to offer value which multiplies with every forthcoming
business transaction. It comprises of 4 key postulates – Objective,
Tier, Points, and Qualification. The needed features are:
Tailormade vs. Readymade
Solution
In a quest to retain frequent flyers the CRM systems evolved to
Frequent Flyer Loyalty Programs. These programs were
designed to give a sense of recognition to frequent flyers,
intending them to continue giving business and keep them out
of reach from competitors.
i. Program Objective: Ability to design multiple programs based
on business objectives, timelines and enrollment conditions.
ii. Tiers: Ability to define multiple tiers linked with timelines (if
desired) and member activities.
Airlines like American Airlines, Lufthansa, Air Canada, and Virgin
Atlantic are some of the airlines which developed an IT application
catering to the loyalty product they offered. Gradually a need in the
market was felt and GDS like Sabre and Amadeus developed the
iii. Points: Ability to define different point types (bonus,
FFP application to compete there airlines solution offerings.
redeemable, status etc.), set up point expiry and top up rates.
iv. Qualification: Ability to define rules for upgrade and
downgrade between tiers.
As the loyalty programs were launched for retail, hotels, credit card
and other domains, the leading ERP/CRM solution providers like
SAP, Oracle Seibel etc. also enhanced their CRM solution to
Communication and Campaign
accommodate the need of a Frequent Flyer program. However
Communication is another key factor in loyalty which ensures that
these solutions failed to attract many customers in airline industry
target customer understands the business proposition as much as
due to lack in domain expertise and various integration functions a
the enterprise understands the customer. It not only creates
FFP application requirefor covering all guest touch points.
4
5. Over the time, IT vendors have come up with specialized designed
Strategic Planning – Ancillary components do offer competitive
FFP application like CRIS by Emirates Group IT and Crane by HITIT
edge, however to maximize the benefits, timing and expertise are
(taken over by Amadeus). These FFP applications have a clear
critical. For best results, a strategic timeline forprioritized
advantage over the general CRM and retail loyalty product.
introduction of ancillary components is advisable and the decision to
buy such components as part of full application or independent
components later on should be left to other listed guidelines.
GDS Companies
Loyalty Specialists
Cost Benefits – Ancillaries packaged with a product are cost
In House
effective as compared to unpacked independent components.
Others
Hence, if the budget allows, it is better having all components as a
single wholesome product.Products are usually parceled with a
price which usually is not discounted, at least in terms of unwanted
features. So there is no point in losing, features while paying for the
complete product.
Ready Made
Licence vs. Service
Tailormade
According to McKinsey, the model of offering IT as a service (or
technically Software as Service) is perceived as a game winner
which has brought real benefits to business in a very cost effective
fashion. The service model has enabled enterprises to focus on
strategy and outsource the business IT to experts.
Readymade loyalty applications are parceled with necessary core
Licensing, which is often structured as Application Service Provider
components and good to have ancillary components. Loyalty
(ASP) or locally hosted model, has its own advantage of autonomy,
managers, in any case, cannot compromise with core which
authority and better alignment to business strategy. The following
constitutes the loyalty framework. Ancillary components, whichare
table is intended to develop a contrast of such benefits so as to help
instrumental inoffering competitive buoyancy, can at times be
you reach at the right model for your FFP.
negotiated based on following maxim.
Type of Venture - For startup loyalty ventures it is beneficial to keep
it lean and take off with the essential core components.
Nevertheless, the good to have features can be added over the time
with yielded expertise.
5
6. Parameters
License
Software as Service
Startup Cost
Huge set up cost
because of hefty licensing
fees, installation charges,
hardware and other
infrastructure cost.
Remarkably cost
effective because of
lesser contract fees and
relatively nominal
investment in hardware
or installations.
Customization/
Upgrade/
Maintenance
Licensee has to pay for
customization, planned
upgrades and
maintenance
As application is owned
and operated by vendor,
the onus of
customization, upgrade
and maintenance lies
with vendor only.
Ease of Operation
Infrastructure and human
resource is required to
operate. Cost of operation
is fixed irrespective of the
size of member base or
transactions.
Operation is offered as a
service and the cost of
operation is usually
variable, depending on the
size of member base or
number of transactions.
Strategically agile,
customization can be
called on by the licensee.
Strategically stiff and
licensee has to rely on the
offered services only
Agility
Professional Services Cost
Training Fees
Consultation Charges
Travel and Per-diem Cost
Other Professional Services Cost
Infrastructure Set up Cost
Facility Setup Cost
Cost of Hardware
Cost of Software Licenses
Database Cost
Network / Bandwidth Cost
Hosting Fees
Resourcing Cost
Other Onetime costs
Periodic Reoccurring Cost
Conclusion:
A Loyalty scheme is as competent as the underlying IT application.
However, it is often complicated and a real daunting task to find the
right application for your loyalty strategy. To simplify the process of
sorting, it is required to have some benchmarks in place. A series of
Factors like security of data, reliability, ease of operation, product fit
case studies and extensive literature review finally lead to the much
and strategic alignment are considered relatively influential than the
needed list of criteria associated with following problem statements:
cost alone. However, considering the budgeted allocation, loyalty
i. Functional Sorting
managers should take care for minimization of costs without compro-
ii. Tailor-made or Readymade
mising with strategic objectives. If the factors like functional fit,
iii. Licensed or Service
security etc. are considered as constant, the cost can only be
optimized by careful evaluation and adoption of IT service model. The
matrix evaluates the ‘Cost Head’ associated with different model.
Though, none of the criteria individually answers the big question of
choice; yet an optimum combination of all leads to a reliable and
competitively advanced loyalty application.
COST HEAD
Usage/Licensing Fees
SaaS
LICENSE
Locally Hosted ASP
Base Product Cost
Additional Component Cost
Branding Cost
Customization Cost
Principal Usage Fees (Fixed @ Contract )
Usage Charges (Variable @ Contract )
Support and Maintenance Cost
Periodic Base Charges
Billable Extra Charges (@ contract)
One time Maintenance Charge (% of license)
Annual Variable Fees (@ Contract)
6
7. About the Author
Amogh Joshi
Amogh is a Business Solution Specialist with a decade of experience in enhancing,
designing and development of IT systems for loyalty programs. His passion is to provide
creative CRM strategy that positively impacts on customer service, cost reductions and
profit realization.
Tel +91 - 98447786364 amogh.joshi@niit-tech.com
Syed Masood
Syed is a Business Analyst with one of the largest IT service providers to Airlines. He has
been instrumental in implementing mission critical IT solutions for global airlines, and has
published several artifacts airline strategies and associated processes.
Tel +91 – 9582404557syed.masood@outlook.com
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