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Final Project:
Event Sales Results & Post Event Review
NATALIE MORA
Biggest Sale of the Season
 Week 26
 July 24th – 30th
 “The Big Three”
 Customer Service
 Availability
 Store Environment
Event Sales Results
Division 1: Women’s
Specialty
 TY $: 27,280
 LY $ 28,618
 % G/L: -4.7
 District % G/L: -0.3
 Loss in Lingerie & Sleepwear
Division 2: Men’s
 TY $: 164,377
 LY $: 144,023
 % G/L: 14.1
 District % G/L: 2.6
 Staffing
Event Sales Results
Division 3: Kid’s
 TY $: 78,703
 LY $: 84,224
 % G/L: -6.6
 District % G/L: -2.6
 Ent. 31 Girls (-9.8/-3.7)
 + Ent. 32 Boys (5.3/6.4) (AZ
Husky, Active Novelty, Boy’s
Accessories)
Division 4: Home
 TY$: 47,128
 LY$: 49,804
 % G/L: -5.4
 District % G/L: -4.7
 - Ent. 47 Furniture. Ent.51
Travel
 + Windows, Bedding &
Accessories, Housewares
Event Sales Results
Division 5: Jewelry &
Accessories
 TY $: 30,047
 LY $: 34,858
 % G/L: -13.8
 District % G/L: -38.9
 - Ent. 38(MB), 11 (Gold),
13(Fashion Gem &
Diamonds), 16(Men &
Diamonds)
Division 7: Footwear &
Handbags
 TY $: 59,990
 LY $: 70,721
 % G/L: -15.2
 District % G/L: -8.2
 + Women’s shoes
 - Athletic (-20.9/-5.2)&
Children's footwear (-17.0/-
7.5)
Event Sales Results
Division 8: Women’s
Apparel
 TY $: 113,366
 LY $: 114,935
 % G/L: -1.4
 District % G/L: -5.9
 - Ent. 81 Career Misses
Sports
 - Ent. 71 Petite Sportswear
Division 9: Sephora
 TY $: 82,723
 LY $: 63,759
 % G/L: 29.7
 District % G/L: 15.4
 Beat District in all Entities
minus Ent. 70 & Ent. 73
(Fragrance/Sephora Private
Label)
Event Sales Results
Total Merchandise Sales Week 26
 TY $: 603,591
 LY $: 590,764
 % G/L: 2.2
 District % G/L: -4.8
 July 24th-30th: Ranked #3 % Chg. LY
 July 26th-30th: Ranked #2 % Chg. LY
Specialty Sales Results
Window
• TY $: 5,284
• LY $: 4,713
• % G/L: 12.1
• District % G/L: -
4.1
Furniture
• TY $: 11,857
• LY $: 14,419
• % G/L: -17.8
• District % G/L:
-52.3
Salon
• TY $: 5,998
• LY $: 9,337
• % G/L: -35.8
• District % G/L:
-7.9
Credit
Week
 % App Goal = 140%
 Weekly App Goal = 197
 # Apps taken = 276
 # New Accts = 145
Month
 % App Goal = 100%
 Monthly App Goal = 875
 # Apps taken = 874
 # New Accts = 482
 1st Day New Account
Activation = 85%
Findmore (% to LY) 4.6/13.2
JCP Gift Cards (% to LY)
16.1/22.7
Post Event Review
Event
Experience
1. MOD Execution
2. Schedule
Effectiveness
3. Staffing Needs
Merchandise
Execution
1. Merchandise
2. Stackouts
3. Replenishment/R
FID
4. Pricing & Signing
5. Recovery &
Fitting room
Associate
1. Communication
2. Engagement
3. Contests
Event Experience
Manager on Duty
(26th-30th)
 MOD calls
 Credit
 “What do you need from us?”
 Multiple MODS
 Breaks/Lunches
Schedule Effectiveness
Staffing & Planning
 Total week Schedule
effectiveness: 139%
 25 critical hours: 124%
 Planned hours: 4172
 Scheduled hours: 4010.5
 Hours leftover: 161.5
Less than 85%
 Furniture: 7/24 Sunday 73%
7/30 Saturday 70%
 Kids: 7/30 Saturday 83%
 Home/.com: 7/24 Sunday 82%
7/29 Friday 66%
7/30 Saturday 51%
Staffing Needs
1) Fitting rooms
2) Recovery
3) Registers
4) Mid shifts
5) More closers (weekends)
6) Cross training
7) Right associates scheduled at peak times
Merchandise
Nike Solid Dri-Fit/Graphic Tees
Boys & Girls IZOD Uniforms
Levi’s
$5 AZ Solid V Neck Tees
Girls Graphic Tees
Xersion
Guys Arizona Bottoms
Buy 1 get 1 for 1 cent
Jrs. Arizona Plaids & Twill Jeggings
Kid’s Okie Dokie Total Girl Legging
Stackouts
Stackouts
AZ Cargo Shorts
 Gfgs
AZ Uniform Polos/Pants
Stackouts
Notebooks AZ Apparel/Flip Flops
Stackouts
Levi’s
Stackouts
Guy’s Graphic Tees
St. John’s Bay Polo/
Nike socks
Cross Shopping
RFID/Replenishment
 Blackout week
 Scan Count
 No ESC releases
 Productivity goal: 150%/152.4%
Pricing & Signing
Week 26
 Clearance 50-80% off
 Doorbuster deals
 Saturday only deals!
 Spend $25 & get $10 off *
 Monday 7/25 BSOTS workload 55% signing
 Tuesday 7/26 price changes/RFID scans/RTVs
Recovery & Fitting Room:
 Monday 25th: Juniors
 Saturday 30th: Women’s, Lingerie, Kid’s, Young Men’s
 24th, 26th-29th
 2 people
Associate Contest
Department ICAP Contest
 Highest participation
 Free lunch
 Monthly goal
 Participation: 20%
 DIV 8: 6% Increase
Leadership Contest
1. Marketing Form 200
2. Profit Plan
3. Spreadsheet
4. Highest percent increase
5. $100
o Weekly Goal Store: $652,795/$603,614
o Monthly Goal Store: $2,236,652/$2,152,747
Department Results
Kids
Week Goal: $90,120/$78,703
Month Goal: $275,505/$263,996
Home
Week Goal: $47,314/$47,128
Month Goal: $158,539/$146,121
Jewelry
Week Goal: $40,435/$30,047
Month Goal: $85,877/$91,899
Footwear & Handbags
Week Goal: $72,843/$59,990
Month Goal: $240,993/$207,647
Women’s Specialty
Week Goal: $34,342/$27,280
Month Goal: $115,795/$98,424
Women’s Apparel
Week Goal: $126,429/$113,366
Month Goal: $456,754/$420,551
Home
Week Goal: $47,314/$47,128
Month Goal: $158,539/$146,121
Sephora
Week Goal: $82,887/$82,723
Month Goal: $327,915/$323,029
Men’s
Week Goal: $158,425/$164,425
Month Goal: $575,275/$601,443
Warrior Spirit Week
Spirit Week Calendar Engagement
Saturday: Hawaiian Day
Associate Night 7/24
 Kids activity area
 Snack area
 Games
 4 $25 gift cards
 Raffles from Sephora
 Associate purchase
 Photo booth station
Results
 Sold more than LY$
 $4,000 more
 1 of 3 stores +
Associate Night
FRAGRANCE WINNER FIRST TO WIN $25 GIFT CARD
Final Project

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Final Project

  • 1. Final Project: Event Sales Results & Post Event Review NATALIE MORA
  • 2. Biggest Sale of the Season  Week 26  July 24th – 30th  “The Big Three”  Customer Service  Availability  Store Environment
  • 3. Event Sales Results Division 1: Women’s Specialty  TY $: 27,280  LY $ 28,618  % G/L: -4.7  District % G/L: -0.3  Loss in Lingerie & Sleepwear Division 2: Men’s  TY $: 164,377  LY $: 144,023  % G/L: 14.1  District % G/L: 2.6  Staffing
  • 4. Event Sales Results Division 3: Kid’s  TY $: 78,703  LY $: 84,224  % G/L: -6.6  District % G/L: -2.6  Ent. 31 Girls (-9.8/-3.7)  + Ent. 32 Boys (5.3/6.4) (AZ Husky, Active Novelty, Boy’s Accessories) Division 4: Home  TY$: 47,128  LY$: 49,804  % G/L: -5.4  District % G/L: -4.7  - Ent. 47 Furniture. Ent.51 Travel  + Windows, Bedding & Accessories, Housewares
  • 5. Event Sales Results Division 5: Jewelry & Accessories  TY $: 30,047  LY $: 34,858  % G/L: -13.8  District % G/L: -38.9  - Ent. 38(MB), 11 (Gold), 13(Fashion Gem & Diamonds), 16(Men & Diamonds) Division 7: Footwear & Handbags  TY $: 59,990  LY $: 70,721  % G/L: -15.2  District % G/L: -8.2  + Women’s shoes  - Athletic (-20.9/-5.2)& Children's footwear (-17.0/- 7.5)
  • 6. Event Sales Results Division 8: Women’s Apparel  TY $: 113,366  LY $: 114,935  % G/L: -1.4  District % G/L: -5.9  - Ent. 81 Career Misses Sports  - Ent. 71 Petite Sportswear Division 9: Sephora  TY $: 82,723  LY $: 63,759  % G/L: 29.7  District % G/L: 15.4  Beat District in all Entities minus Ent. 70 & Ent. 73 (Fragrance/Sephora Private Label)
  • 7. Event Sales Results Total Merchandise Sales Week 26  TY $: 603,591  LY $: 590,764  % G/L: 2.2  District % G/L: -4.8  July 24th-30th: Ranked #3 % Chg. LY  July 26th-30th: Ranked #2 % Chg. LY
  • 8. Specialty Sales Results Window • TY $: 5,284 • LY $: 4,713 • % G/L: 12.1 • District % G/L: - 4.1 Furniture • TY $: 11,857 • LY $: 14,419 • % G/L: -17.8 • District % G/L: -52.3 Salon • TY $: 5,998 • LY $: 9,337 • % G/L: -35.8 • District % G/L: -7.9
  • 9. Credit Week  % App Goal = 140%  Weekly App Goal = 197  # Apps taken = 276  # New Accts = 145 Month  % App Goal = 100%  Monthly App Goal = 875  # Apps taken = 874  # New Accts = 482  1st Day New Account Activation = 85% Findmore (% to LY) 4.6/13.2 JCP Gift Cards (% to LY) 16.1/22.7
  • 10. Post Event Review Event Experience 1. MOD Execution 2. Schedule Effectiveness 3. Staffing Needs Merchandise Execution 1. Merchandise 2. Stackouts 3. Replenishment/R FID 4. Pricing & Signing 5. Recovery & Fitting room Associate 1. Communication 2. Engagement 3. Contests
  • 11. Event Experience Manager on Duty (26th-30th)  MOD calls  Credit  “What do you need from us?”  Multiple MODS  Breaks/Lunches
  • 12. Schedule Effectiveness Staffing & Planning  Total week Schedule effectiveness: 139%  25 critical hours: 124%  Planned hours: 4172  Scheduled hours: 4010.5  Hours leftover: 161.5 Less than 85%  Furniture: 7/24 Sunday 73% 7/30 Saturday 70%  Kids: 7/30 Saturday 83%  Home/.com: 7/24 Sunday 82% 7/29 Friday 66% 7/30 Saturday 51%
  • 13. Staffing Needs 1) Fitting rooms 2) Recovery 3) Registers 4) Mid shifts 5) More closers (weekends) 6) Cross training 7) Right associates scheduled at peak times
  • 16. Boys & Girls IZOD Uniforms
  • 18. $5 AZ Solid V Neck Tees
  • 21. Guys Arizona Bottoms Buy 1 get 1 for 1 cent
  • 22. Jrs. Arizona Plaids & Twill Jeggings
  • 23. Kid’s Okie Dokie Total Girl Legging
  • 25. Stackouts AZ Cargo Shorts  Gfgs AZ Uniform Polos/Pants
  • 28. Stackouts Guy’s Graphic Tees St. John’s Bay Polo/ Nike socks
  • 30. RFID/Replenishment  Blackout week  Scan Count  No ESC releases  Productivity goal: 150%/152.4%
  • 31. Pricing & Signing Week 26  Clearance 50-80% off  Doorbuster deals  Saturday only deals!  Spend $25 & get $10 off *  Monday 7/25 BSOTS workload 55% signing  Tuesday 7/26 price changes/RFID scans/RTVs
  • 32. Recovery & Fitting Room:  Monday 25th: Juniors  Saturday 30th: Women’s, Lingerie, Kid’s, Young Men’s  24th, 26th-29th  2 people
  • 33. Associate Contest Department ICAP Contest  Highest participation  Free lunch  Monthly goal  Participation: 20%  DIV 8: 6% Increase
  • 34. Leadership Contest 1. Marketing Form 200 2. Profit Plan 3. Spreadsheet 4. Highest percent increase 5. $100 o Weekly Goal Store: $652,795/$603,614 o Monthly Goal Store: $2,236,652/$2,152,747
  • 35. Department Results Kids Week Goal: $90,120/$78,703 Month Goal: $275,505/$263,996 Home Week Goal: $47,314/$47,128 Month Goal: $158,539/$146,121 Jewelry Week Goal: $40,435/$30,047 Month Goal: $85,877/$91,899 Footwear & Handbags Week Goal: $72,843/$59,990 Month Goal: $240,993/$207,647 Women’s Specialty Week Goal: $34,342/$27,280 Month Goal: $115,795/$98,424 Women’s Apparel Week Goal: $126,429/$113,366 Month Goal: $456,754/$420,551 Home Week Goal: $47,314/$47,128 Month Goal: $158,539/$146,121 Sephora Week Goal: $82,887/$82,723 Month Goal: $327,915/$323,029 Men’s Week Goal: $158,425/$164,425 Month Goal: $575,275/$601,443
  • 36. Warrior Spirit Week Spirit Week Calendar Engagement
  • 37.
  • 39. Associate Night 7/24  Kids activity area  Snack area  Games  4 $25 gift cards  Raffles from Sephora  Associate purchase  Photo booth station Results  Sold more than LY$  $4,000 more  1 of 3 stores +
  • 40.
  • 41. Associate Night FRAGRANCE WINNER FIRST TO WIN $25 GIFT CARD