Read to find out the Journey of Finca Nigeria's digital banking excellence with Orbit-R banking system.

1. FINCANigeria’sJourneyto
DigitalBankingExcellence
RestsonOrbit-RBanking
System
+91-44-3020-5005
+91(44)30205010
michael@neptunesoftwaregroup.com
Jandu’sBuildingNo.33A,First
FloorSouthPhaseThiru-Vi-Ka
IndustrialEstate,
Guindy,Chennai–600032
Tamilnadu,India

2. MobilePhoneBanking:2018
FINCANIGERIA,asubsidiaryoftherenownedFINCAInternational,startedits
operationsin2014withheadquartersinOwerri.Ithadplansforstrategic
expansiontootherallpartsofNigeriaaswell.
IntheNigerianMarket,FINCA’smottowastobecome“theunconventional
bank”thatwoulddeliverresponsiblebankingservicestoitsclients.The
primefocusofthismicrofinancebankwastorefinekeyaspectofits
businessfromphysicalandorganizationalinfrastructuretofocuson
ccustomercentricity.FINCANIGERIAfirmlybelievedcallinginsuchchanges
wouldresultinstrongandsustainedgrowthinportfolioandcustomer
outreach.
FINCANIGERIAhasimplementedOracle’sFLEXCUBEcorebankingsolution
toincreaseclientaccessibilitytotheirfinancialservicesandtoeffectively
reachouttodifferentmarketsegmentthatwereearlierdifficulttopenetrate.
HHowever,FINCANIGERIAdecidedtoreplaceitscorebankingsoftwareand
startedlookingfornewcoresolutionproviders.Numeroustopcompanies
wereconsideredandfinallyNeptune’sOrbit-Rwaschosenbecausethe
producthastherighttechnicalfeaturesthatwouldleadFINCANIGERIA’s
businessoperations.
FINCAMICROFINANCEBANK,NIGERIA
NeptuneSoftwareGroupisaLondonbasedcorebankingsolutionprovider
whohasalmosttwo-decadesofsuccessfulexperienceinthecorebanking
field.Servingend-toendsolutionstomorethan80+financialinstitutions
includingretailbanks,commercialbanks,industrialbanks,and
microfinanceorganizations,Neptunehascontinuedtoprovidehighly
sscalableandtechnicallyupdatedsolutionsrealquick.Atpresent,Neptune
SoftwareGroupismakingtherightbusinessmovestoexpanditsclient
baseacrosstheglobe.
Foundedin1999inLondon,NeptuneSoftwareGrouphasmorethan45+
deploymentsacross14+countriesand3continents.Flexcubehad
ccertainlimitationsandNeptune’sOrbit-Rwasabletoofferbettersolution
toaddresstheneedsofFINCANigeria.Plus,Neptunewasreadyto
customizetheproductforFINCANigeria’sneeds.ThismadeFINCANigeria
choseNeptune’sOrbit-Rtoprovideacomprehensivemicrofinance
solution.
NeptuneSoftwareGroup

3. Wentliveon2ndOctober2018
NumberofSavingsAccounts:Over27,607
NumberofCustomers:Over31,644
NumberofLoanAccounts:Over6,921
NumberofBranches:4
BenefitsExperiencedbythecustomerafterImplementationof
Orbit-R
FINCANIGERIAimplementsOrbit-R
Orbit-RhasImprovedEODwhichrunslessthan1.15hours
System Accessibility:Orbit-RhasrichUIthatmakessystem
accesseasyandfast,onflexcubeusersmustgothrough
terminaltoaccessthecore.
AccesstoMultipleWindows:Orbit-Rallowsmultiplewindow
display,switchingbetweentheworkbecomesfastandseamless.
ImprImprovedControls:AuditTrail,pendingtransactioncanbe
viewed,UseraccessControl
RobustCreditManagementModule:Orbit-Rprovidestheoption
towithholddisbursementuntilcustomerisreadywithout
calculatingaccruals.
FlexibleandRobustWorkflowthatcanbeconfiguredtoadopt
policiesandprocedureseasily

4. MobilePhoneBanking:2018
Nodowntime,evenifserversareshutdownabrupt,theusercan
rebootandstartWebLogic.
Orbit-RprovidesaccesstovariousE-channels
UserFriendly:Onflexcube,it’sdifficulttooperateifyouarenot
familiarwithcodesandforms,butOrbit-Rcomeswitheasytouse
interfaces,providingseamlessexperienceeventothenoviceuser.
• FINCANIGERIA’smajorconcernwithFlexCubewaslongEOD
• Whenonpoweroutage,theserverhastoberebootand
weblogiccanberestartedwithouttechnicalengineer
dependency
• WithFlexcubeCBS,FINCANigeriawasfacinglongEODthatlead
tomanyissues.ButInOrbit-R,EODrunsforlessthan
1.15hours.hence,theissuewithlongEODissortedwithrelative
ease
• TheuserhadtobedependentonFlexcubeconsultantsto
restorethesystem.WithOrbit-Rcorebankingsolution,usercan
reboot,andweblogiccanberestartedwithouttechnicalengineer
dependency
BusinessChallenge
BusinessSolutions