This document outlines a behavior change project conducted at Pet Town USA. It describes a hypothetical setting and intervention to increase the percentage of employees offering treats to customers' pets. Baseline data showed low rates that increased significantly after introducing a performance management contingency. Additional improvements occurred in a second phase before rates remained stable in a final hypothetical recycle phase. The document provides the necessary sections and graphs to describe the full process from baseline to evaluation.

1. Title:
Name:
Class: PSY 460
Semester: Spring 2007
TA Name:

2. Setting and Participant Description
• Indicate whether your setting, problem, and
intervention, and data is Real or Hypothetical

3. Reason to Intervene

4. Analyze the Natural Contingencies

5. Analyze the Natural Contingencies
Ineffective Natural Contingency

6. Analyze the Natural Contingencies
Natural Competing Contingency

7. Baseline Graph
Pet Town USA
Baseline
Percent that Employees 70
Offer Customer's Pet a
60
50
Treat
40
30
20
10
Sample graph
0
1 2 3 4 5
Session
Graphing Check: (do not include in actual presentation)
•Does the graph have a title?
•Is the x-axis and y-axis labeled correctly?
•Is the baseline phase labeled?
•Are all gridlines removed?
• Is the border and area color set to none?

8. Baseline Graph Description

9. Specify the Performance Objectives

10. Design the Intervention

11. Design the Intervention
Performance Management Contingency

12. Implement the Intervention

13. Evaluate the Intervention
Pet Town USA
Baseline Phase 1 Phase 2
100
Percent that Employees
Offer Customer's Pet a 80
60
Treat
40
20 Sample graph
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Session
Graphing Check: (do not include in actual presentation)
•Does the graph have a title?
•Is the x-axis and y-axis labeled correctly?
•Are all phases labeled correctly?
•Are all gridlines removed?
• Is the border and area color set to none?
•Are there dashed phase change lines?

14. Evaluate the Intervention

15. Recycle-real or hypothetical?
• YOU MUST PUT A HYPOTHETICAL RECYCLE
PHASE IF YOU DIDN’T HAVE A REAL RECYCLE
PHASE!!!

16. Evaluate the Recycle
Pet Town USA
Baseline Phase 1 Phase 2 Recycle
100
Percent that Employees
Offer Customer's Pet a 80
60
Treat
40
20
Sample graph
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Session
Graphing Check: (do not include in actual presentation)
•Does the graph have a title?
•Is the x-axis and y-axis labeled correctly?
•Are all phases labeled correctly?
•Are all gridlines removed?
• Is the border and area color set to none?
•Are there dashed phase change lines?

17. Evaluate the Recycle

18. Questions or Comments???