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International Conference TRACKING THE FUTURE
                             10 – 11 November 2010
                       Centro Congressi Fondazione Cariplo
                  Via Gian Domenico Romagnosi, 8, Milan (Italy)



                                              ***



                 NOVEMBER 10th, 2010 (afternoon)

        Session 2 – Approaches to traceability and supply chain integrity
   Objective of this session is to learn about experiences in other sectors and situations
 concerning selected pending issues in the field of supply chain traceability and integrity.

                                        Programme

14:30   Introduction
        Moderator: Rolf Larsen, Swedish University of Agricultural Sciences

        From traceability to supply chain integrity
        David Martinez and Jose Miguel Pinazo, Asociaciòn de Investigaciòn de la Industria
        Agroalimentaria

14:50   Pending issues in traceability architectures and organisation
        Chairman: Tomasz Dowgielewicz, Institute of Logistics and Warehousing

           Petter Olsen, Senior scientist, Nofima Marked
           Mark Zeller, GS1 Germany

15:40   Pending issues in ICT approaches to food chain integrity
        Chairman: Vito Morreale, Engineering Ingegneria Informatica

           Alberto Costanzo, Director of Automation & Control Department, Industries and
           Services Business Unit, Engineering.it
           Open discussion on the topic

17:00   Pending issues in tracing food safety and quality
        Chairman: Jorge Molina, Asociaciòn de Investigaciòn de la Industria Agroalimentaria

           Marco De Vito, Tecnoalimenti S.C.p.A.
           Guy Weiss, SICPA Product Security SA

17:50   Proposal of a Conference Declaration on “Actions for Future Food Chain Integrity” -
        Raffaello Prugger, Tecnoalimenti

18.00   Discussion and Closure
A) Summaries
The Session 2 was focused on the main pending issues concerning supply chain traceability and integrity.
                                                    Jose Miguel Pinazo from ainia Technological Centre
                                                    focused the first speech on the current trend, from
                                                    traceability to food chain integrity. To consider the
                                                    entire food chain as a single issue instead of using
                                                    traceability systems in isolate companies would
                                                    improve food safety and quality. Concerning
                                                    consumers´ information, food chain integrity aims at
                                                    working in both directions. On the one hand it will
                                                    provide consumers with reliable and accurate
                                                    information about the whole food chain. On the other
                                                    hand, these systems will permit to collect consumers´
                                                    requirements that will push food companies within the
                                                    supply chain to align their strategy so as to give the
                                                    right answer to the demands (personalized products).

Standards are a key issue when traceability is done
• Peter Olsen, Nofima´s researcher
                                                    One of the big challenges in traceability is the
                                                    organization. After analyzing a large number of
                                                    projects, researchers realized that in the food chain it
                                                    has not been used the same batch number one step
                                                    backwards and one forwards. To ensure reliable food
                                                    traceability it is necessary a unique batch number.
                                                    Standards are essential to guarantee a transfer of
                                                    information. Currently, Nofima is working in the
                                                    definition of a new traceability standard for fish
                                                    products which is focused on unique identification. It
                                                    could be extended to many different products.
• Mark Zeller, GS1 representative in Germany
                                               GS1 is offering a novel recall service, B2B. Nowadays,
                                               in view of a recall, reactions start after 18 days, to
                                               recall all the products requires 42 days and only the
                                               43% of all the recalled products are traced. B2B
                                               service to faster react to a recall, unique identification
                                               is a key issue for faster recall reaction and immediate
                                               contact to all involved actors.
                                               A question related to the integration with other services
                                               came up. The speaker concludes that it is possible to
                                               create different interfaces for other services
                                               Concerning companies´ requirements, the system
                                               requires critical information to run properly
                                               An attendee pointed out that companies already have
                                               recall systems and would like to know the benefit that
                                               B2B system offer. The speaker answered, unique easy
                                               system for the whole chain then all the stakeholders
                                               will be benefited
ICT issues in food traceability
                                               Engineering Group presented the complexity related
                                               to logistics traceability. Some food examples showed
                                               how ad-hoc ICT solutions might be applied to
                                               guarantee reliable information transfer along logistics
                                               activities. RFID and special labels resistant to extreme
                                               situations, such as high temperatures, were shown.
                                               Some questions were asked to the audience and
                                               answered at the end of the presentations.
                                                  Is Internet a key tool to move from traceability to
                                                  food chain integrity?
                                                  Web oriented services will allow internal and
                                                  external traceability information transfer in a cheap
                                                  way. These systems will provide consumers with
                                                  trustful information.
                                                  Common interchange language?
                                                  There are many details that must be considered in
                                                  standards not only the language. Unique
                                                  identification is stressed.
                                                  Will external service providers be considered as a
                                                  stakeholder to storage traceability information?
                                                  At the moment external storage of traceability
                                                  information is not considered. In a horizon of 3-4
                                                  years it could be feasible.
                                                  Internet of things?
                                                  University of Parma pointed out that devices are
                                                  required to control certain parameters to ensure
                                                  mainly food quality and safety.
                                                  Atos Origin indicated they are working on these
                                                  issues.
                                                  Software as a Service Model (SaaS)
Pending issues in tracing food safety and quality

• Marco De Vito, Tecnoalimenti S.C.p.A.
                                            The experience which was reported represents an
                                            example of how quality and safety has been included
                                            into the food chain. It deals with the food chain
                                            problem of physical transport of resources along the
                                            different phases of the distribution process.
                                            The agri-food chain presents strong criticalities due
                                            to the number of operators who take part in the
                                            different operative phases creating a gap in the
                                            preservation parameters of the transported goods.
                                            Through technologies such as passive refrigeration
                                            and modified atmosphere integrated in the transport
                                            unit, and through a new dimensional concept of the
                                            same unit, it was possible to control the biological
                                            processes of the quality decay. The shelf-life
                                            improvement and the consequent more efficient
                                            integrated system for moving the resources guarantee
                                            the preservation of the high quality of the perishable
                                            products on the remote markets.
                                            The technological solutions studied are referred to the
                                            hardware components for the transport and to the
                                            hardware architecture and management software and
                                            control of processes along the entire food chain.
                                            The reduction of the critical variables along the
                                            supply chain, together with the application of
                                            monitoring technologies and control of transportation
                                            parameters, are able to promote a new standard in the
                                            sector of logistic dedicated to the agri-food chain.


• Guy Weiss, SICPA Product Security SA
                                            SICPA is a leading provider of security inks and
                                            security systems, protecting banknotes, documents of
                                            value and consumable goods.
                                            SICPA provides integral services and technology
                                            packages:
                                            • To deter and combat product counterfeiting,
                                            adulteration and diversion
                                            • To increase supply chain visibility, agility and
                                            security
                                            • To protect and inform consumers
                                            Consumers want assurances about the products they
                                            buy (quality, integrity, safety, conformity, origin and
                                            compliance). Nowadays traceability is mainly driven
                                            by risk.
                                            How to define safe and secure supply chain
                                            components: Identification, authentication, track,
                                            trace.
B) Presentations
Index
Speaker                                                                                   Presentation


Introduction

Jose Miguel Pinazo, Asociaciòn de Investigaciòn de la Industria Agroalimentaria (AINIA)      Pg. 6



Pending issues in traceability architectures and organisation

Petter Olsen, Senior scientist, Nofima Marked                                                Pg. 12

Mark Zeller, GS1 Germany                                                                     Pg. 25



Pending issues in ICT approaches to food chain integrity

Engineering group: Open discussion on the topic
                                                                                             Pg. 37


Pending issues in tracing food safety and quality

Marco De Vito, Tecnoalimenti S.C.p.A.
                                                                                             Pg. 42
Guy Weiss, SICPA Product Security SA
                                                                                             Pg. 48
From traceability
to food chain integrity




From traceability to food chain integrity                                                           ainia




                                                               Jose Miguel Pinazo Sanchez
                                                               ICT Department
                                                               ainia technological center Valencia Spain




From traceability
to food chain integrity



                              Integrity issues in food chain



        A number of critical food supply chain risk and security and integrity issues
        exist today

        The food chain is highly vulnerable
        • Un-intentional risk / Intentional threats
        • The impact of an incident (intentional or unintentional) can be significant

        Present methods for managing risk in the supply chain are poor
        • Majority of risk plans are manual
        • Visible integrated standards and monitoring mechanisms do not exist across the food
        chain
        • Risk monitoring data is rarely integrated into the plan
        • Trading partner relationships rely on “faith”

        Compliance to law/standards
        • Adherence to several and diverse countries’ and retailers’ regulations (BRC, IFS, ISO…)
        • Lack of understanding of how this works (GS1,…)

        Significant inefficiencies exist in the food supply chain
        • Increasing levels of complexity (Increasing demands from final consumers)
        • Global interdependencies are becoming more widespread
        • There is a lack of interoperability (EDI has not been adopted by SMES, ICT skills
        gives cause for concerns, e-business adoption depends on size and costs)

        Increasing prevalent view that something must be done
        • Who, what, why, when, where?     More research is needed
From traceability
to food chain integrity



                           Food chain integrity: Main drivers



        1. The emergence of the “Omni Consumer”: googled
           consumer.
             Consumers have more control than ever re what, where and when to
             buy. Empowerment of active consumers: prosumers.

        2. Credence driven product innovation: “premium food”
             Product innovation has led to explosive growth in the sales of products
             with “credence attributes” (e.g., green, organic, fair, healthy, etc). As
             credence attributes are not readily verifiable by consumers, trust of
             the manufacturer and retailer plays an enormous role in the
             purchasing decisions of consumers.

        3. Managing increasingly complex supply chains
             Globalization has “flattened” the world and allowed companies to
             outsource and globally source. As a result, it is increasingly difficult to
             establish transparency across the complex global supply chain.
             Companies are now faced with the enormous challenge of effectively
             managing critical data and information so as to establish visibility and
             enhance decision making.




From traceability
to food chain integrity



                          Food quality and safety: a joint effort



        Food safety is related to the presence of and levels of food-borne hazards in food
        at the point of consumption (intake by the consumer). As food safety hazards may be
        introduced at any stage of the food chain, adequate control throughout the food chain
        is essential. Thus,


        Food safety and quality at the PoS is a joint responsibility that is
        principally assured through the combined efforts of all the parties
        participating in the food chain.


        Technology plays today a fundamental role
        in ensuring food safety and quality in companies
        and will play an even increased role in the future
        if extended to the entire food chain.

        An interesting application of interoperability is in
        traceability software, which requires a strong
        interoperability among the various players
        in the supply chain.




                                        means interaction (Source ISO 22000)
From traceability
to food chain integrity



                     Food chain integrity: Our vision
       Food chain integrity



        1. Leverage traceability to empower and protect the brand by means of
           making new claims (premium products). Traceability improves a
           company’s ability to deliver creditable information, and allow a digital
           print for food products at the PoS with a multi-valued logical
           information (sustainability, nutritional value, health-benefit, eco-
           packaging, …), which contributes to overall brand trust.

        2. Integrate the physical and informational supply chain – companies that
            can capture, store, analyze, and communicate information about
            product sourcing, processing and movement across their supply chain
            will have a strategic advantage in the marketplace.

        3. Proactively engage the stakeholders and consumer– reaching beyond
            direct supply chain participants to engage a broad set of stakeholders
            will move companies away from the traditional defensive posture
            toward a whole value chain perspective that is opportunistic and
            expansive.




                                       Food chain integrity




From traceability
to food chain integrity



                           Food chain integrity
       Food chain integrity


        Traceability systems have served as that source of trusted information allowing
            companies to connect with concerned consumers, and realize other benefits




        Food chain integrity allows companies to support the creation of integrated solutions
           throughout the supply chain to improve visibility and efficiency of the logistics,
           empower the brand to make new claims, certify product authentication, ensure
           consumer safety, facilitate product recall and withdrawal and comply with
           regulatory requirements pertaining to food safety and quality.
From traceability
to food chain integrity


       las asistencias tecnológicas (ATE) son servicios orientados a un resultado a
                                 Food chain integrity
       corto plazo, en los que ponemos nuestros conocimientos y experiencias al
       servicio de la empresa
        Food chain integrity becomes so a property of the food chain. This
           property could be defined as follows:

        ”is the capacity of an entire food chain to perform its expected function
             without deliberate or unintended failure with both a push (displaying
             their commitment to omni-consumer) and a pull approach (consumer
             oriented innovation)”.

        Food chains with such integrity features will be consumer oriented,
           transparent, sustainable, competitive and certifiable.

        They will assure safety to the European citizen, will satisfy consumer
           expectations and will document product quality on the markets with a
           readily and easy verification by consumers/3rd parties.




From traceability
to food chain integrity



                           Food chain integrity
       Food chain integrity



        TRACEBACK has introduced a new approach, based on traceability
           extended to food safety and quality, for connecting food chain players
           and for ensuring food chain integrity

                                                                    Player B

                                               INFORMATION
                                               HIGH WAY *
                     Player A



                                                                   Player C
                          TRACEBACK approach


        But, there is a long path to walk

        Time has arrived to merge all e-business infrastructures (traceability, food
           safety certifications, e-procurement, e-refurnishing, logistics, CRM,
           PLM…) into a single supply chain e-platform capable of providing a tool
           to govern the entire supply chain as a single “cooperative entity”
           reducing transaction costs and redundancies while boosting quality,
           safety, efficiency and competitiveness
From traceability
to food chain integrity



                                                          Food chain integrity ecosystem




     ERP, TIS, QMS, MES, SCM
     systems of supply
     chain players
                                                                                                                                                                                                                       Common data
                                                                                                                                                                                                                        standards
     The Food Chain Backbone
     provides the unifying
     framework
                                                                                            Food Chain Integrity Backbone                                                                                              Distributed IT
                                                                                                                                                                                                                       infrastructure
     for data capture, store,
     access, aggregate and
     transmission                                                                                                                                                                                                       Executive
     across the food chain
                                                                                                                                                                                                                         support
     The data warehouse builds a
     complete end-to-end profile
     & audit trail of all
     transactions along the
     supply chain: product
     movements, attribute
     changes and processing
     activities


                                                                                   green    safe   healthy               free of                 fair                    personalized ….                 PUSH + PULL




    Stakeholders               3rd parties            non food based benefits                                                                       consumer-oriented innovation
                                                                             ubiquitous services (physical&logical coupling)




From traceability
to food chain integrity



                                                          Food chain integrity ecosystem
                                                                                                                         Identity preservation
                                   Recall/Withdrawal



                                                          Certification tool and




                                                                                                   Origin authenticity
              Remote auditing on




                                                                                                                                                 Shelf life syncronism
                                      Crisis Management




                                                                                                                                                                            Mass balance


                                                                                                                                                                                           Free of XYZ
                                                                brand

                                                                                    protocols
                                                                                     Shared QA
                   providers




                                                                                                                                                                                                         …




                                                                                                                                                                                            Tracing, Tracking
                              Traceability core services                                                                                                                                    External, Internal,
                                                                                                                                                                                            Quality data...
From traceability
to food chain integrity



                                Food chain integrity



        We envision an inter-organisational system (IOS) system that provides
           food companies with the ability seamlessly interoperate with
           other agile enterprises, and be able to adapt to actual or imminent
           changes, instead of making some product or providing some service in
           the most efficient way, then displaying their commitment to
           consumer safety

        Food Chain Integrity goes beyond current approaches in 3 important
           ways:

        1. While food quality/product safety is critically important, FCI adopts a
           more strategic view of transparency and leverages the availability of
           information to empower products and brands to more credibly
           market functionality and responsibility claims.

        2. It requires a more integrated approach to transparency that
           addresses the dynamics of today’s complex physical and
           informational chains.

        3. Internet-based IOSs are more SME-centric (Hughes, Golden & Powell
           2003) since they overcome the need for the installation of proprietary
           technology and their associated set-up costs.




From traceability
to food chain integrity




                      Thanks a lot for your attention!




                                      Jose Miguel Pinazo Sanchez
          Information and Communication Technologies Department
                                              jmpinazo@ainia.es
ISO/DIS 12875 and 12877 seafood standards
  Template for further food standardization work




        Senior scientist Petter Olsen
                       Nofima

 ”Tracking the Future” International Conference
            Milan, November 10th 2010
                                Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




Nofima is the newly formed fusion of almost all
Norwegian food research institutes (incorporating
Akvaforsk, Matforsk, Norconserv and Fiskeriforskning)
and covers all food sectors and links in the value chain.

Nofima Market is situated in
Tromsoe and carries out R&D work
related to economics, marketing,
logistics, rationalisation and
traceability of food products.




                                Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Batch traceability has built-in limitations
               Same production run      Production
           Same date/time
Same raw materials




                                                     Same number on all?

                                                         Batch 112                           Batch 112
                                                         Batch 112                           Batch 112
                                                         Batch 112                           Batch 112
       Batch 112                                         Batch 112                           Batch 112
                             Shipping                    Batch 112                           Batch 112
                                                         Batch 112                           Batch 112
                                         Petter Olsen 10/11/10 -- © Nofima Market - May be copied if source is acknowledged
                                         Petter Olsen 10/11/10 ©Nofima




               Systematic information loss
                            Batch 112
                            Batch 112
                            Batch 112




              Need unique
                                                              TU 11202
             Identification!                                  TU 11206
                                                              TU 11209



                            TU 11205
                            TU 11208
                            TU 11212



                                         Petter Olsen 10/11/10 -- © Nofima Market - May be copied if source is acknowledged
                                         Petter Olsen 10/11/10 ©Nofima
Internal and chain traceability
                    These are the units that we need to trace!

Trade units 15510
                         Raw material                                                               Trade units 21551

Trade units 16515         batch 151                            Production                           Trade units 22199
                                                               batch 211
  LU
Trade units 16518
                         Raw material
                          batch 156     Pro
                                                                                                    Trade units 22651


Trade units 18771


Trade units 18851
                          Ingredient
                                        duct                                                            LU
                                                                                                    Trade units 23174


                                                                                                    Trade units 25009


Trade units 19001
                          batch 838
                                         ion                   Production
                                                               batch 212                            Trade units 27654


Trade units 19432         Ingredient                                                                Trade units 28866
                          batch 915
Trade units 19768                                                                                   Trade units 29702



Received                                Internal                                                          Sent
                                              Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
                                                 Petter Olsen 10/11/10 - © Nofima Market - May be copied if source is acknowledged




      Why chain traceability standards?
 • Reduce workload for food business operators (FBOs);
   avoid large sets of conflicting documentation
   requirements.
 • Increase transparency and re-use of data; data
   delivered by different FBOs will have standard meaning
   and measurement
 • Enable benchmarking between same type FBOs
 • Enable common understanding and automatic
   translation of product and process parameters
 • Establish ”unique identification on lowest level” and
   ”documentation of transformations” principle to enable
   tracking and tracing without systematic information
   loss; this to establish virtual infrastructure to enable all
   the previously mentioned drivers (food safety,
   legislation, labour/cost reduction, etc.)
                                              Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Standards on what level?
• Physical connection – use of internet,
  phone, fax, dedicated line, …

• Message type – UN/EDIFACT, XML, UBL,
  GS1 XML, EPCIS, …

• Parameter naming
                                          New ISO
• Parameter content                       standards

                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




   Enable Electronic Data Interchange
                          Standardization essential
                               to enable chain
                             communication by
                              electronic means




• Standardize practice
• Standardize EDI / XML
• Standardize meaning
  of words (ontology)
                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




Background - TraceFish standards
• CEN Workshop Agreement - CWA 14659 (2003)
  Traceability of fishery products — Specification
  of the information to be recorded in farmed fish
  distribution chains
• CEN Workshop Agreement - CWA 14660 (2003)
  Traceability of fishery products — Specification
  of the information to be recorded in captured fish
  distribution chains
• Developed in EU-project ”TraceFish” 2000-2003
• Involvement and feedback from more than 100
  stakeholders
• Translated into JA, NO, SP, VI
• Became CWA for 3 years, renewed as CWA for
  another 3 years (2007-2010)

                             Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
ISO seafood traceability standards
• ISO/DIS 12875 “Traceability of finfish products —
  Specification on the information to be recorded in
  captured finfish distribution chains”
• ISO/DIS 12877 “Traceability of finfish products —
  Specification on the information to be recorded in
  farmed finfish distribution chains”
• 3 year development track, Nov. 2008 – Nov 2011
• 1st meeting, Madrid Nov. 2008, standards established
• 2nd meeting, Nanaimo Oct. 2009, standards refined
• 3rd meeting, Thailand Nov. 2010, final version
• Formal hearing, voting and acceptance by Nov. 2011

                               Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




         ISO/DIS 12875 applies to:
• fishing vessels
• vessel landing businesses / auction
  markets
• processors
• transporters and storers
• traders and wholesalers
• retailers and caterers



                               Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
ISO/DIS 12877 applies to:
•   fish feed production
•   breeders
•   hatcheries
•   fish farms
•   live fish transporters
•   processors
•   transporters and storers
•   traders and wholesalers
•   retailers
                             Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




    Conclusions from process so far
• Standards like the ones proposed are needed
• Should be based on unique identification on
  lowest level, i.e. the smallest unit that will not
  be split up, for example a package, a box etc.
• Standards will enable electronic recording and
  communication, but not require it
• The standards should not have GS1 codes or
  any other proprietary codes as a prerequisite
• The scope is only finfish, not molluscs, prawn,
  crawfish, etc.
• Parameters are categorized into ‘shall’,
  ‘should’ and ‘may’; the last only informative
                             Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Unique identification principle
     The fundamental principle of chain
  traceability is that trade units (TU) shall
  be identified by unique codes (UI). This
    code may be globally unique in itself
    (for instance the GS1 SGTIN or EPC
   numbers) or it could be unique in that
  particular scope only, which means that
    there should be no other TUs in that
     part of the chain that may have the
                same number.
                                  Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




             The ”Shall” category
 This category contains recordings related
  to identifiers and transformations that is
   necessary in order to trace the history,
   application or location of an entity. This
    means the unique identity of trade and
 logistic units, as well as the dependencies
     between the identifiers of inputs and
             outputs in a process.
Data elements relating to product properties are not in this
 category, even if these properties are essential for other
  purposes like product documentation or food safety.
                                  Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
The ”Should” category
 This category contains parameters that
     describe and provide supporting
  information on the units being traced.
  Common parameters required by law,
    commercial requirements or good
manufacturing practices are recorded, but
 only where an established international
  format or data list for the value exists.

 This includes parameters like "species", "ID of food
business", "production date", etc. Part of certification.
                                Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




            The ”May” category
    This category contains parameters that
 describe and provide supporting information
     on the units being traced. It contains
 parameters that are not part of the "should“
category, that may still be useful or relevant to
  record. It also contains parameters that are
 deemed important, but where no established
    international format or data list exists.

    The "may" category is informative only, and it
     is included to enable use and uptake of the
          standard. Not part of certification.
                                Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Chain traceability standard:
                                    The “Shall”
                                     category




                “Should” and “May”
                    categories
                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




    ISO TC234/WG1 active participants
•   Belgium            •       Mauritius
•   Canada             •       New Zealand
•   Denmark            •       Norway
•   Finland            •       Pakistan
•   France             •       South Africa
•   Iceland            •       Spain
•   India              •       Thailand
•   Italy              •       UK
•   Korea              •       USA
•   Malaysia           •       Vietnam
                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
ISO TC234 vote on 1st draft
•   Belgium, YES       •       Mauritius
•   Canada, NO         •       New Zealand
•   Denmark, NO        •       Norway, YES
•   Finland, YES       •       Pakistan
•   France, NO         •       South Africa, YES
•   Iceland, YES       •       Spain, YES
•   India, YES         •       Thailand, YES
•   Italy              •       UK
•   Korea              •       USA
•   Malaysia           •       Vietnam
                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




       ISO TC234 vote on 2nd draft
•   Belgium            •       Mauritius, - / YES
•   Canada, YES        •       New Zealand



    12 - 1½
•   Denmark, - / YES   •       Norway, YES
•   Finland, YES       •       Pakistan, YES / -
•   France, YES / -    •       South Africa, YES
•   Iceland, NO        •       Spain
•   India, NO / YES    •       Thailand, YES
•   Italy, YES         •       UK
•   Korea, YES         •       USA
•   Malaysia, YES      •       Vietnam, YES
                           Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
If the drafts become ISO standards
• Note that ISO standards are not legal
  requirements (unless a country decides this)
• ISO standards are voluntary industry
  standards
• Buyers of fish products may give preference to
  suppliers who implement the standards
• Certification may happen on these standards
• Buyers of fish products may require their
  suppliers to be certified according to these
  standards
                          Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged




       Thank you for
       your attention
                 Petter Olsen
           petter.olsen@nofima.no




                          Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
GS1 Recall Service - Introduction to a
                   Standardized Service




          Agenda




1. General information
2. What is the GS1 recall service – a short introduction
3. Approach by GS1 Germany - Feedback of retailers and
   suppliers
4. Opportunities




                    Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 2
Recalls in November 2010



Recall of 67,500 chest
Recall of 67,500 chest
freezers with risky capacitors
freezers with risky capacitors
that could overheat
that could overheat                                       Fire danger in third party
                                                           Fire danger in third party
                                                          iPhone power adapters
                                                           iPhone power adapters



    retailer recalls sausages with
    retailer recalls sausages with
    salmonella
    salmonella


                                                       Cheese manufacturer
                                                       Cheese manufacturer
                                                       recalls cheese that might
                                                       recalls cheese that might
                                                       contain glass pieces
                                                       contain glass pieces




                        Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 3




             Recalls in Europe in 2009



                Total number of recalls in 2009:



                                   4.724

                              3.117 food recalls
                        1.607 non-food recalls


                                                                          Source: AFC Management Consulting

                        Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 4
Recall vs. Withdrawal
Recall (public):
      Product has already reached the consumer
      Consequences:
      Information of public authorities (suppl.)
      Information of the receivers (suppl. )
      Information of the customers (i.e. press releases)
      Removal of the products off the shelves
      Destruction of the products or return to the suppliers
Withdrawal (not public):
      Return of products that have not even reached the
      consumer
      Consequences:
      Information of the receivers (suppl. )
      Physical removal of the products
      Return to supplier



B2B: same communication channels and pieces of
  information for recalls und withdrawals


                                     Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 5




                    Time to Act on A Recall



             18 days to sense & act on a recall




                                                                    only 43% of recalled
                                                                    products with health &
                                                                    safety concerns are traced




       42 days to complete the recall




                                     Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 6
Main Issues with Today’s Processes


Suboptimal notification processes

Inaccurate announcements

Failure to validate product removals

Use of proprietary systems

Lack of automation




                     Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 7




          What is the GS1 Recall Service?



A web-based, B2B-communication service which enables
    trade partners to exchange standardized recall
        information quickly, excactly and safe.




                     Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 8
What is the GS1 recall service?

                 Exchange of standardized
                    recall information
Supplier 1                                                                Retailer 1

Supplier 2
                                                                          Retailer 2


                                                                          Retailer3


Supplier n                                                               Retailer 4


                                                                         Retailer n
                  Retailers can still
                  use their existing
                      systems


                      Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 9




             What is the GS1 recall service?

                    Change of the role
                                                                         Retailer 1


                        Distributor 1                                    Retailer n

Supplier 1


                                                                         Retailer1
                        Distributor n


                                                                         Retailer 2


                                                                         Retailer 3

                      Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 10
What is the GS1 Recall Service?




     Initiator                         Approver                                Receiver
  (QA manager)                       (QA director)
  Recall details                                                         Ok

  Target groups
                                                                         Ok


  Attachments                                                            Ok




                        Request by mail for approval

                                   Recall is online!
                            Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 11




                   Features of the GS1 Recall Service


Standardizes the recall process between suppliers,
distributors and retailers

Uses GS1 standards (i.e. GDTI)

Improvement of efficiency

Only authorized persons are able to initiate recalls

Recalls can be forwarded to selected target groups

Attachments can be added

Live status of current recalls




                            Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 12
Features of the GS1 Recall Service


Access restricted to authorized subscribers with
valid User ID and Password

Comprehensive verification process by GS1 before
registration is approved

Self-registration allows subscribers to select
authorized internal access

Subscribers assign roles and permissions to
internal users

Service requires two separate and authorized
users to issue a recall




                           Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 13




              Features of the GS1 Recall Service

Unique Identification of..
   Business partners via Global Location Number (GLN)

   Affected products via Global Trade Item number (GTIN) and e.g. batch

   Each recall via Global Document Type Identification (GDTI)

The system records:
   When a recall notification is sent

   When a recall notification is opened

   Who opened a given recall notification

   When a recall was modified or updated

All issued recalls are permanently stored electronically




                           Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 14
What is the GS1 Recall Service?

Already introduced in Canada and the
United States

Pilots in Australia and New Zealand (start
approx. in 2011)

GS1 US: More than 500 participants

Validating processes in several European
and Asian countries

GS1 Germany plans to start with a
requirements workshop in Q1 2011.




                       Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 15




            The Two-Stage Process




getting a better overview of the service and the national market
information of the requirements
getting more familiar with the service itself
preparation of the business case
minimization of the investment risk
                       Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 16
Experiences with Retailers and Suppliers

Retailers:
  Hot topic
  Interest in improvement of internal and/or
  external recall processes
  Different requirements from different retailers
  International interoperability (multinational
  retailers)
  Request for the use of GS1 standards
  chicken-and-egg principle
  SME should participate as well in the service
  Confidence in the role of GS1 in that service
      Privacy reasons
      Standardization reasons

                          Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 17




               Experiences with Retailers and Suppliers

Suppliers
  Hot topic and interest in introduction
  Preference for one solution with all
  retailers
  Special interest from multi-national
  companies
  Request for the use of GS1 standards
  Request for connection to data pools for
  improved usability




                          Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 18
GS1 Recall Service – Keys of Success


Solid base of retailers and suppliers
Well-balanced price structure
   No barriers for SME to join
   Financial base to maintain and develop the service
GS1 recall service needs to fit the main requirements of the users
Current internal systems can still be used
Opportunity of interfaces to existing (internal) systems
Continuous development of the service




                         Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 19




             GS1 Recall Service – Business Opportunities


Extension of the service to additional
branches and industries
Added value by connecting data pools to
the service
Added value by web 2.0 services and
mobileCom services
Offer of recall consultancy services
Development of additional services
Offer of recall training courses




                         Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 20
Conceptual Opportunities


                                                                                      Distributor


         internal handling of                                                                                                       internal handling of
         the recall process                                                                                                         the recall process
         (supplier)                                                                                                                 (retailer)

Possible Roles:                                                                                                                  Possible Roles:

         initiator: pre-                                                                                                            initiator: retailer‘s
         suppliers
                                                              Supplier                                    Retailer                  head office

         receiver: QA                                                                                                               distributor:
                                                                                                                                    (domestic) sales Line

                                                                                                                                    Receiver: (domestic)
                                                                                                                                    store
                                                                             GS1 recall service
                                                                                framework


         Framework can be used for customized, internal recall processes

         Interface to the GS1 recall service
                                                                         Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 21




                                  Opportunities of Introducing the GS1 Recall
                                  Service in Europe

                                                                                                                            Suppliers: Increasing
                                                                                                                            efficiency for multi-
              Recall




                                                                                                                            national companies by
                                         Recall
                                                                Recall
                                                                                                                            using one (similar)
                                         Recall
                                                                         Recall                                             service as a B2B-
             Recall
                                                                    Recall
                                                                                                                            communication platform

                                Recall
                                                                                                                            Retailers: Solution for
                                                                                                                            multi-national retailers by
                                                  Recall                     Recall




                       Recall
                                     Recall
                                                                Recall
                                                                                                                                introducing a core
            Recall
                                                      Recall                                                                    recall system
Recall


                                                                                                                                Introducing
                                     Recall




                                                           Recall
                                                                                                                                interoperability of the
                                                                                                                                domestic systems




                                                                         Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 22
Contact Details
       Mark Zeller
       Sales + Implementation
       GS1 Germany GmbH


       T: +49 221 94714-348
       zeller@gs1-germany.de




GS1 Recall Service
ICT issues in food traceability



Milan, 10th November 2010                          Vito Morreale
                                 Head of Intelligent Systems Unit
                            Research & Development Department
                                          ENGINEERING Group
                                          vito.morreale@eng.it




                        Agenda

   • Introduction
   • ICT challenges and open issues in food
     chain traceability: experiences and
     lessons learned

   • Questions on ICT issues in food
     traceability
The rules

• 5 questions
• 5 answers/comments/opinions per
  question
• 1 minute per answer




                 Q1
• Internet and the Web offer many
  opportunities, services, and information
  that traceability processes and
  operations could benefit from and exploit
o Is this the key to move from traceability
  to food chain integrity?
o What’s the meaning of Web-oriented (not
  only Web-based) traceability?
Q2
  • Common interchange language:
       – It is not mandatory: interoperability can be
         achieved with other tools

       o is it the best tool to achieve interoperability
         among players and their systems?

       o Is a standard needed?




                               Q3
• External service providers:
  – Services: from traceability-specific (reception, dispatch, alert,
    tracing, …) to very general (information storage, security, mail,
    maps, messaging, …)
  – External = specialized players not belonging to the product
    supply chain
  – Result: service value network
  o Could Google services be useful for traceability?
  o Could reliable and certified data storage be more appropriate
    to manage traceability information?
  o Could business intelligence benefit traceability?
  o Are we (developers) ready for such a model?
  o Do food companies perceive the real value of such a model?
Q4

• Internet of Things:
  – not only, as today, computers, printers,
    actuators, mobile phones, but any object
    around us, anywhere, at any time, creating
    an “universally addressable continuum”

  o What is the impact on traceability
    processes? Or we just need some devices
    to integrate?




                   Q5

• Software-as-a-Service (SaaS): software
  on demand, deployed over the internet,
  "pay-as-you-go" model.
  o Which is the role of SaaS, cloud computing
    and services in future traceability systems?

  o What is the effect on business models of
    traceability system developers as well as
    food companies?
Thanks for your attention
                  !!!
                       Vito Morreale
     Head of Intelligent Systems Unit
Research & Development Department
              ENGINEERING Group
               vito.morreale@eng.it
                                        ?
Un innovativo MarketPlace per le produzioni
               agroalimentari fresche di qualità




     Il Posizionamento strategico del Progetto

                           B-to-B                                  B-to-C

Materie prime e   Produzione        Trasformazione       Distribuzione
 mezzi tecnici     Agricola           Alimentare          alimentare


     Agricoltura                 FoodnetXchange            Distribuzione



                                                                         CRM
   e-Procurement               Supply Chain           Category
      Software                 Management            Management
Enti e società partecipanti


    •UNIVERSITA’
    •IMPRESE DELLA LOGISTICA
    •IMPRESE DELLA DISTRIBUZIONE
    •IMPRESE DELLA PRODUZIONE
    •IMPRESE DI SERVIZI TECNOLOGICI
          •PIATTAFORMA INFORMATICA
          •APPARATI DI TRASPORTO
          •SISTEMI DI CONDIZIONAMENTO




         I Fattori strategici del FoodNetXcange

•   FRAZIONAMENTO                 •   Allargamento del sistema distributivo ad
                                      imprese con volumi di produzione medio-bassi
                                      (minore volume-maggiore frequenza)

                                  •   Adattamento delle condizioni di trasporto in
•   QUALITA’ E FLESSIBILITA’          funzione dei volumi e delle diverse
                                      caratteristiche dei prodotti

                                  •   Continuità di condizionamento dal magazzino
•   SICUREZZA                         del produttore fino al punto vendita, diminuendo
                                      il ruolo di soluzioni di packaging e stoccaggio
                                      condizionato

•   SERVIZIO LOGISTICO “ALL       •   Sviluppo di una piattaforma di tecnologie e
                                      servizi dedicati alle imprese agroalimentari
    INCLUSIVE”                        indipendentemente dalle dimensioni

•   INTEGRAZIONE CON I PROCESSI   •   Gestione di riordini, integrazione con il processo
                                      produttivo, logistico
    AZIENDALI
                                  •   Mantenimento delle caratteristiche quali-
•   VELOCITA’ DI TRASPORTO            quantitative dei prodotti deperibili per mercati
                                      remoti
Obiettivi specifici del progetto

  1. Analisi delle filiere e mappa dei processi intra ed inter-
                                                           inter-
     organizzativi
  2. Modelli e sistemi per la rintracciabilità
                                 rintracciabilità
  3. Marketplace Digitale
  4. Meccanismi e sistemi intelligenti per l’automazione dei
                                                l’
     processi di riordino, di identificazione e di distribuzione
     dei prodotti agroalimentari lungo la filiera
  5. Modelli logistici per il trasporto intermodale delle
     produzioni deperibili
  6. Sistemi di contenimento innovativo
  7. Sistemi innovativi di condizionamento
  8. Miglioramento delle caratteristiche e della shelf-life di
                                                   shelf-
     prodotto




                   Il sistema complessivo
                         PIATTAFORMA
                         INFORMATICA




                        PIATTAFORMA RFID




                         MODULI E PIANALE




                                                               SCAFFALE
MARKETPLACE                                                   TELEMATICO
SISTEMA DI DISTRIBUZIONE TRADIZIONALE
                                                                  (Le bande rosse rappresentano i punti di cricità per il prodotto nel sistema distributivo)

                                      MAGAZZINO                                       TRASPORTO                          PIATTAFORMA DISTRIBUZIONE
                                                                                                                                                                                         PUNTO VENDITA
                  CARICAMENTO       CARICAMENTO   CARICAMENTO                        Ricomposizioni di carico            SCARICO            HANDLING IN PIATTAFORMA   SCARICO




                                                                                 Grafico di decadimento dei parametri di qualità del prodotto




                      Time


                                                                                  SISTEMA DI DISTRIBUZIONE INNOVATIVO                            TRASPORTO
             MAGAZZINO                                 HUB LOGISTICO                            TRASPORTO
                      Stoccaggio in unità
                                                                                                                                   PIATTAFORMA DISTRIBUZIONE                                PUNTO VENDITA
Stabilizzazione          condizionata

                   [T°, P, atm]                                   [T°, P, atm]
                                                                                                                                                                      [T°, P, atm]


                   [T°, P, atm]

                   [T°, P, atm]
                                                                                                                                                                                       ALTA QUALITA’

                   [T°, P, atm]
                                                                                                                                            [T°, P, atm]
                   [T°, P, atm]


                   [T°, P, atm]

                   [T°, P, atm]


                                                                             Grafico di decadimento dei parametri di qualità del prodotto




                       Time




                                                           I RISULTATI SUI PRODOTTI
           ottenuti attraverso il sistema innovativo (modulo in atmosfera modificata+temperatura controllata)

                                                                            incremento                                                                                               incremento
                              es. da 5 a 14 giorni                           Shelf Life                                                                                                Self Life

ZUCCHINE GRIGLIATE                                                                   180%                         MELANZANE FRESCHE                                                     600%
MELANZANE GRIGLIATE                                                                  180%                         ZUCCHINE FRESCHE                                                      133%
CARCIOFI BOLLITI                                                                     180%                         CARCIOFI FRESCHI                                                      600%
CARCIOFI GRIGLIATI                                                                   180%                         POMIDORO FRESCHI                                                      133%
PEPERONI GRIGLIATI                                                                   250%                         UVA DA TAVOLA                                                         105%
POMODORI                                                                                                          PIZZA                                                                 700%
SEMIDISIDRATATI                                                                     244%                          TORTA                                                                 133%
PASTA FRESCA                                                                        520%                          ORATA                                                                 133%
PASTA STABILIZZATA                                                                  460%                          SPIGOLA                                                               300%
PASTA ALL'UOVO                                                                      675%                          SALAME TIPO FIOCCO                                                    20%
PANE                                                                               1233%                          MORTADELLA                                                            20%
FOCACCIA CON                                                                                                      PROSCIUTTO COTTO                                                      20%
POMODORO                                                                             700%
Il modello logistico distributivo


                      HUB
                                           HUB                  HUB




                                  HUB




                                           HUB

                                                                 HUB


                            HUB




                                             HUB




               HUB




                                                          HUB




        HUB

                                                    HUB




              I RISULTATI TECNOLOGICI

1) LA PIATTAFORMA INFORMATICA
        E-Business suite
        Sistema informativo distribuito
        Sistema informativo di supporto alla rintracciabilità
        Sistema di pianificazione del trasporto intermodale
2) IL SISTEMA DI RINTRACCIABILITA’ RFID
          Meccanismi e strumenti di comunicazione wireless
3) LO SCAFFALE INTELLIGENTE
4) I MODULI DI TRASPORTO
         Sistema di refrigerazione controllata
         Apparato di condizionamento dell’atmosfera
5) IL PIANALE INTERMODALE
Problematiche di ricerca aperte

• Consolidamento tecnologico
• Standardizzazione internazionale
• Integrità di filiera
• Ridisegno della catena del valore
• Modelli logistici tailorizzati per il comparto alimentare
                              =
 Complessità di integrazione negli scenari operativi
SICPA PRODUCT AND BRAND PROTECTION
      MULTI-LEVEL APPROACH FOR MANAGING SECURITY
      AND PRODUCT QUALITY IN SUPPLY CHAINS



      Presented by Guy Weiss – Supply Chain Solutions Leader
      TRACEBACK – Milan – 10 November 2010




            SICPA – DECADES OF SECURITY EXPERTISE


                     •     Global company founded in 1927
                     •     Leading provider of security inks and
                           security systems, protecting banknotes,
                           documents of value and consumable
                           goods.

                     •     Based in Lausanne, Switzerland

                     •     Offices and manufacturing sites in 22
                           countries

                     •     Close to 2500 employees of over 45
                           nationalities




© 2010, SICPA Product Security SA, Switzerland
2
SICPA PRODUCT AND BRAND PROTECTION
            FROM PRODUCERS TO CONSUMERS: BUILDING A CHAIN OF TRUSTTM



                     •     Provider of integral service and technology packages:
                                •    To deter and combat product counterfeiting,
                                     adulteration and diversion
                                •    To increase supply chain visibility, agility and security
                                •    To protect and inform consumers


                     •     Main sectors of activity:
                                •    Food & Beverage
                                •    Health & Personal Care
                                •    Consumer Products




© 2010, SICPA Product Security SA, Switzerland
3




            FOOD SUPPLY CHAIN – PRESENT SITUATION



                     •     Consumers want assurances about the products they buy
                           (quality, integrity, safety, conformity, origin and compliance).

                     •     Food-borne illnesses and poisoning involving contamination,
                           adulteration, and counterfeits have called for strengthened
                           regulations and manufacturing practices.

                     •     Traceability is mainly driven by risk.
                           Hazard Analysis Critical Control Point (HACCP) and traceability
                           are both leveraged to identify and control risks.




© 2010, SICPA Product Security SA, Switzerland
4
FOOD SUPPLY CHAIN – PRESENT SITUATION



                     •     At present, “external” traceability (i.e. among different stakeholders
                           of the supply chain) does not exist

                     •     “Internal” traceability programs rely mostly on lot codes, hence, on
                           proprietary company codes

                     •     Lot may have different meanings among stakeholders

                     •     There is a lack of standardized methods for capturing and sharing
                           data

                     •     Many companies have a one step forward, one step backward
                           traceability in place, but have not extended it beyond.



© 2010, SICPA Product Security SA, Switzerland
5




            FOOD SUPPLY CHAIN – REGULATORY ASPECTS



                     •     Tendency
                           Each facility handling a product should record its specific
                           transactional portion of the information

                     •     HACCP and traceability are closely connected. While HACCP is
                           usually seen as an internal matter, traceability should ideally span the
                           whole flow of the supply chain

                     •     Regulation EC/178/2002: (came into force in 2005) operators shall
                           be able to identify any stakeholder from whom they have purchased
                           and where their products have been supplied. Food should be
                           adequately labeled.




© 2010, SICPA Product Security SA, Switzerland
6
FOOD SUPPLY CHAIN – REGULATORY ASPECTS



                     In North America
                     •     FDA Bioterrorism Act: food companies are requested to be
                           registered and must keep records of the produces they receive/sell
                           (one step up and one step back).

                     •     Produce Traceability Initiative: Coding (GTIN, Serial Shipping
                           Container Code - SSCC) of every case throughout the entire supply
                           chain by the year 2012.

                     •     Food Safety Enhancement Act, HR2749,(USA 2009) requires food
                           facilities to have safety plans in place in order to mitigate hazards.
                           Once enforced, all actors will have to maintain pedigree of the
                           products.




© 2010, SICPA Product Security SA, Switzerland
7




            FOOD SUPPLY CHAIN
            DRIVERS FOR SAFE AND SECURE SUPPLY CHAIN


                     1.    Risk management
                                •    Market access and regulatory compliance
                                     Unhampered access to market where traceability is
                                     mandatory
                                •    Liability
                                     Reduce the probability and consequences of
                                     contamination (HACCP, recall process). Ability to
                                     prove that a given product is or is not the source of
                                     public health problem
                                •    Brand protection
                                     Mitigate financial losses and negative impacts on brand
                                     image arising from counterfeiting, adulteration,
                                     diversion, lower product quality and fraudulent use of a
                                     brand name.

© 2010, SICPA Product Security SA, Switzerland
8
FOOD SUPPLY CHAIN
            DRIVERS FOR SAFE AND SECURE SUPPLY CHAIN


                     2.    Product differentiation
                                •    Ability to prove authenticity
                                •    Protected designations of origin (IGP, DOP)
                                •    Consumer interaction, confidence and loyalty

                     3.    Operational efficiency – Productivity gains
                                •    Reduce expensive overstocks, enhance speed of operations
                                •    e.g. Waste: 30 percent of perishables never reach consumers
                                     due to a variety of supply chain issues




© 2010, SICPA Product Security SA, Switzerland
9




            PHARMACEUTICAL SUPPLY CHAIN
            A COMPARISON


                     •     California ePedigree
                           From 2015, life science companies need to trace drug and product
                           information such as historical locations, time spent at each location,
                           record of ownership, transaction history, packaging configurations, and
                           environmental storage conditions in the supply chain…

                     •     FDA imposes “What to do”
                           Industry defines “How to do”

                     •     European projects are amongst others, driven by Government
                           reimbursement controls and thus far address mostly an identification
                           concern (i.e. EFPIA).
                           However, Track and Trace projects, with EPCIS inspiration are
                           beginning to take shape (i.e. EDQM).


© 2010, SICPA Product Security SA, Switzerland
10
SAFE AND SECURE SUPPLY CHAIN
            REFERENCE MODEL


                                                             SAFE and SECURE
                                                              SUPPLY CHAIN
                                                              Reference model
                           Product visibility                                      Movement visibility

                          AUTHENTICATION                                                  PEDIGREE

                         Is the product genuine                                          Is the chain of
                                     and                                                custody intact?
                         Is it the right product ?




    PRODUCT IDENTITY                        PHYSICAL FEATURES                   TRACK                      TRACE

   Is the code associated                        Has the item been     Where is the product ?    Where was the product ?
             with                                 tampered with ?       Where is it heading ?     (locations and owners)
    the unit of sale valid ?                     Is it authentic ?




© 2010, SICPA Product Security SA, Switzerland
11




            SICPA’S MULTI-LEVEL OFFERING
            FOR SAFE AND SECURE SUPPLY CHAIN


                     AUTHENTICATION
                     Possibility to create a secured identifier for virtually any application

                     •     Item level secured identification using standardized or proprietary
                           systems
                           (Over 50 billion items are coded annually by SICPA around the world)

                     •     Multi-layer proprietary authentication features used on packaging,
                           labels or directly on product (overt, semi-covert, covert and forensic)

                     •     Anti-tampering

                     •     Product composition analysis

                     •     Automated in-line vision inspection and portable equipment

                     •     Label and packaging design

© 2010, SICPA Product Security SA, Switzerland
12
SICPA’S MULTI-LEVEL OFFERING
            FOR SAFE AND SECURE SUPPLY CHAIN


                     PEDIGREE
                     • High volume database and data management system design and
                       implementation
                       (billions of items are tracked and traced every day using SICPA’s
                       technology).

                     •     Interoperability with existing systems (ERP, WMS,…)

                     •     State of the art security for data transfer and integrity

                     •     Parent/child affiliation




© 2010, SICPA Product Security SA, Switzerland
13




            VALUE PROPOSITION OF SICPA‘S MULTI-LEVEL
            SUPPLY CHAIN OFFERING


                     BUSINESS AND LEGAL VALUE
                     •     Regulatory compliance
                     •     Risk management – For liability protection, each business needs to
                           demonstrate that it has taken steps to maximise the safety of its
                           products
                     •     Identification of diversion patterns
                     •     Proof of ownership of goods and products
                     •     Mitigation of liability risks associated with counterfeiting, diversion and
                           adulteration




© 2010, SICPA Product Security SA, Switzerland
14
VALUE PROPOSITION OF SICPA‘S MULTI-LEVEL
            SUPPLY CHAIN OFFERING


                     SUPPLY CHAIN VALUE
                     •     Greater supply chain visibility and product traceability (out of stocks,
                           product obsolescence, shrinkage, reconciliation / deduction, minimize
                           shipping and receiving discrepancies …)
                     •     Increased supply chain security
                     •     Improved production / distribution monitoring and control


                     MARKETING VALUE
                     •     Control of brand image
                     •     Increased consumer and stakeholder confidence
                     •     Improved consumer reach and market accessibility


© 2010, SICPA Product Security SA, Switzerland
15




            SICPA PRODUCT AND BRAND PROTECTION
            FROM PRODUCERS TO CONSUMERS: BUILDING A CHAIN OF TRUSTTM




                           For further information on SICPA’s Supply Chain and Traceability
                           Solutions and Services, please contact us at:


                                                 pbpd@sicpa.com




© 2010, SICPA Product Security SA, Switzerland
16

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Session 2: International conference "Tracking the future"

  • 1. International Conference TRACKING THE FUTURE 10 – 11 November 2010 Centro Congressi Fondazione Cariplo Via Gian Domenico Romagnosi, 8, Milan (Italy) *** NOVEMBER 10th, 2010 (afternoon) Session 2 – Approaches to traceability and supply chain integrity Objective of this session is to learn about experiences in other sectors and situations concerning selected pending issues in the field of supply chain traceability and integrity. Programme 14:30 Introduction Moderator: Rolf Larsen, Swedish University of Agricultural Sciences From traceability to supply chain integrity David Martinez and Jose Miguel Pinazo, Asociaciòn de Investigaciòn de la Industria Agroalimentaria 14:50 Pending issues in traceability architectures and organisation Chairman: Tomasz Dowgielewicz, Institute of Logistics and Warehousing Petter Olsen, Senior scientist, Nofima Marked Mark Zeller, GS1 Germany 15:40 Pending issues in ICT approaches to food chain integrity Chairman: Vito Morreale, Engineering Ingegneria Informatica Alberto Costanzo, Director of Automation & Control Department, Industries and Services Business Unit, Engineering.it Open discussion on the topic 17:00 Pending issues in tracing food safety and quality Chairman: Jorge Molina, Asociaciòn de Investigaciòn de la Industria Agroalimentaria Marco De Vito, Tecnoalimenti S.C.p.A. Guy Weiss, SICPA Product Security SA 17:50 Proposal of a Conference Declaration on “Actions for Future Food Chain Integrity” - Raffaello Prugger, Tecnoalimenti 18.00 Discussion and Closure
  • 2. A) Summaries The Session 2 was focused on the main pending issues concerning supply chain traceability and integrity. Jose Miguel Pinazo from ainia Technological Centre focused the first speech on the current trend, from traceability to food chain integrity. To consider the entire food chain as a single issue instead of using traceability systems in isolate companies would improve food safety and quality. Concerning consumers´ information, food chain integrity aims at working in both directions. On the one hand it will provide consumers with reliable and accurate information about the whole food chain. On the other hand, these systems will permit to collect consumers´ requirements that will push food companies within the supply chain to align their strategy so as to give the right answer to the demands (personalized products). Standards are a key issue when traceability is done • Peter Olsen, Nofima´s researcher One of the big challenges in traceability is the organization. After analyzing a large number of projects, researchers realized that in the food chain it has not been used the same batch number one step backwards and one forwards. To ensure reliable food traceability it is necessary a unique batch number. Standards are essential to guarantee a transfer of information. Currently, Nofima is working in the definition of a new traceability standard for fish products which is focused on unique identification. It could be extended to many different products.
  • 3. • Mark Zeller, GS1 representative in Germany GS1 is offering a novel recall service, B2B. Nowadays, in view of a recall, reactions start after 18 days, to recall all the products requires 42 days and only the 43% of all the recalled products are traced. B2B service to faster react to a recall, unique identification is a key issue for faster recall reaction and immediate contact to all involved actors. A question related to the integration with other services came up. The speaker concludes that it is possible to create different interfaces for other services Concerning companies´ requirements, the system requires critical information to run properly An attendee pointed out that companies already have recall systems and would like to know the benefit that B2B system offer. The speaker answered, unique easy system for the whole chain then all the stakeholders will be benefited ICT issues in food traceability Engineering Group presented the complexity related to logistics traceability. Some food examples showed how ad-hoc ICT solutions might be applied to guarantee reliable information transfer along logistics activities. RFID and special labels resistant to extreme situations, such as high temperatures, were shown. Some questions were asked to the audience and answered at the end of the presentations. Is Internet a key tool to move from traceability to food chain integrity? Web oriented services will allow internal and external traceability information transfer in a cheap way. These systems will provide consumers with trustful information. Common interchange language? There are many details that must be considered in standards not only the language. Unique identification is stressed. Will external service providers be considered as a stakeholder to storage traceability information? At the moment external storage of traceability information is not considered. In a horizon of 3-4 years it could be feasible. Internet of things? University of Parma pointed out that devices are required to control certain parameters to ensure mainly food quality and safety. Atos Origin indicated they are working on these issues. Software as a Service Model (SaaS)
  • 4. Pending issues in tracing food safety and quality • Marco De Vito, Tecnoalimenti S.C.p.A. The experience which was reported represents an example of how quality and safety has been included into the food chain. It deals with the food chain problem of physical transport of resources along the different phases of the distribution process. The agri-food chain presents strong criticalities due to the number of operators who take part in the different operative phases creating a gap in the preservation parameters of the transported goods. Through technologies such as passive refrigeration and modified atmosphere integrated in the transport unit, and through a new dimensional concept of the same unit, it was possible to control the biological processes of the quality decay. The shelf-life improvement and the consequent more efficient integrated system for moving the resources guarantee the preservation of the high quality of the perishable products on the remote markets. The technological solutions studied are referred to the hardware components for the transport and to the hardware architecture and management software and control of processes along the entire food chain. The reduction of the critical variables along the supply chain, together with the application of monitoring technologies and control of transportation parameters, are able to promote a new standard in the sector of logistic dedicated to the agri-food chain. • Guy Weiss, SICPA Product Security SA SICPA is a leading provider of security inks and security systems, protecting banknotes, documents of value and consumable goods. SICPA provides integral services and technology packages: • To deter and combat product counterfeiting, adulteration and diversion • To increase supply chain visibility, agility and security • To protect and inform consumers Consumers want assurances about the products they buy (quality, integrity, safety, conformity, origin and compliance). Nowadays traceability is mainly driven by risk. How to define safe and secure supply chain components: Identification, authentication, track, trace.
  • 5. B) Presentations Index Speaker Presentation Introduction Jose Miguel Pinazo, Asociaciòn de Investigaciòn de la Industria Agroalimentaria (AINIA) Pg. 6 Pending issues in traceability architectures and organisation Petter Olsen, Senior scientist, Nofima Marked Pg. 12 Mark Zeller, GS1 Germany Pg. 25 Pending issues in ICT approaches to food chain integrity Engineering group: Open discussion on the topic Pg. 37 Pending issues in tracing food safety and quality Marco De Vito, Tecnoalimenti S.C.p.A. Pg. 42 Guy Weiss, SICPA Product Security SA Pg. 48
  • 6. From traceability to food chain integrity From traceability to food chain integrity ainia Jose Miguel Pinazo Sanchez ICT Department ainia technological center Valencia Spain From traceability to food chain integrity Integrity issues in food chain A number of critical food supply chain risk and security and integrity issues exist today The food chain is highly vulnerable • Un-intentional risk / Intentional threats • The impact of an incident (intentional or unintentional) can be significant Present methods for managing risk in the supply chain are poor • Majority of risk plans are manual • Visible integrated standards and monitoring mechanisms do not exist across the food chain • Risk monitoring data is rarely integrated into the plan • Trading partner relationships rely on “faith” Compliance to law/standards • Adherence to several and diverse countries’ and retailers’ regulations (BRC, IFS, ISO…) • Lack of understanding of how this works (GS1,…) Significant inefficiencies exist in the food supply chain • Increasing levels of complexity (Increasing demands from final consumers) • Global interdependencies are becoming more widespread • There is a lack of interoperability (EDI has not been adopted by SMES, ICT skills gives cause for concerns, e-business adoption depends on size and costs) Increasing prevalent view that something must be done • Who, what, why, when, where? More research is needed
  • 7. From traceability to food chain integrity Food chain integrity: Main drivers 1. The emergence of the “Omni Consumer”: googled consumer. Consumers have more control than ever re what, where and when to buy. Empowerment of active consumers: prosumers. 2. Credence driven product innovation: “premium food” Product innovation has led to explosive growth in the sales of products with “credence attributes” (e.g., green, organic, fair, healthy, etc). As credence attributes are not readily verifiable by consumers, trust of the manufacturer and retailer plays an enormous role in the purchasing decisions of consumers. 3. Managing increasingly complex supply chains Globalization has “flattened” the world and allowed companies to outsource and globally source. As a result, it is increasingly difficult to establish transparency across the complex global supply chain. Companies are now faced with the enormous challenge of effectively managing critical data and information so as to establish visibility and enhance decision making. From traceability to food chain integrity Food quality and safety: a joint effort Food safety is related to the presence of and levels of food-borne hazards in food at the point of consumption (intake by the consumer). As food safety hazards may be introduced at any stage of the food chain, adequate control throughout the food chain is essential. Thus, Food safety and quality at the PoS is a joint responsibility that is principally assured through the combined efforts of all the parties participating in the food chain. Technology plays today a fundamental role in ensuring food safety and quality in companies and will play an even increased role in the future if extended to the entire food chain. An interesting application of interoperability is in traceability software, which requires a strong interoperability among the various players in the supply chain. means interaction (Source ISO 22000)
  • 8. From traceability to food chain integrity Food chain integrity: Our vision Food chain integrity 1. Leverage traceability to empower and protect the brand by means of making new claims (premium products). Traceability improves a company’s ability to deliver creditable information, and allow a digital print for food products at the PoS with a multi-valued logical information (sustainability, nutritional value, health-benefit, eco- packaging, …), which contributes to overall brand trust. 2. Integrate the physical and informational supply chain – companies that can capture, store, analyze, and communicate information about product sourcing, processing and movement across their supply chain will have a strategic advantage in the marketplace. 3. Proactively engage the stakeholders and consumer– reaching beyond direct supply chain participants to engage a broad set of stakeholders will move companies away from the traditional defensive posture toward a whole value chain perspective that is opportunistic and expansive. Food chain integrity From traceability to food chain integrity Food chain integrity Food chain integrity Traceability systems have served as that source of trusted information allowing companies to connect with concerned consumers, and realize other benefits Food chain integrity allows companies to support the creation of integrated solutions throughout the supply chain to improve visibility and efficiency of the logistics, empower the brand to make new claims, certify product authentication, ensure consumer safety, facilitate product recall and withdrawal and comply with regulatory requirements pertaining to food safety and quality.
  • 9. From traceability to food chain integrity las asistencias tecnológicas (ATE) son servicios orientados a un resultado a Food chain integrity corto plazo, en los que ponemos nuestros conocimientos y experiencias al servicio de la empresa Food chain integrity becomes so a property of the food chain. This property could be defined as follows: ”is the capacity of an entire food chain to perform its expected function without deliberate or unintended failure with both a push (displaying their commitment to omni-consumer) and a pull approach (consumer oriented innovation)”. Food chains with such integrity features will be consumer oriented, transparent, sustainable, competitive and certifiable. They will assure safety to the European citizen, will satisfy consumer expectations and will document product quality on the markets with a readily and easy verification by consumers/3rd parties. From traceability to food chain integrity Food chain integrity Food chain integrity TRACEBACK has introduced a new approach, based on traceability extended to food safety and quality, for connecting food chain players and for ensuring food chain integrity Player B INFORMATION HIGH WAY * Player A Player C TRACEBACK approach But, there is a long path to walk Time has arrived to merge all e-business infrastructures (traceability, food safety certifications, e-procurement, e-refurnishing, logistics, CRM, PLM…) into a single supply chain e-platform capable of providing a tool to govern the entire supply chain as a single “cooperative entity” reducing transaction costs and redundancies while boosting quality, safety, efficiency and competitiveness
  • 10. From traceability to food chain integrity Food chain integrity ecosystem ERP, TIS, QMS, MES, SCM systems of supply chain players Common data standards The Food Chain Backbone provides the unifying framework Food Chain Integrity Backbone Distributed IT infrastructure for data capture, store, access, aggregate and transmission Executive across the food chain support The data warehouse builds a complete end-to-end profile & audit trail of all transactions along the supply chain: product movements, attribute changes and processing activities green safe healthy free of fair personalized …. PUSH + PULL Stakeholders 3rd parties non food based benefits consumer-oriented innovation ubiquitous services (physical&logical coupling) From traceability to food chain integrity Food chain integrity ecosystem Identity preservation Recall/Withdrawal Certification tool and Origin authenticity Remote auditing on Shelf life syncronism Crisis Management Mass balance Free of XYZ brand protocols Shared QA providers … Tracing, Tracking Traceability core services External, Internal, Quality data...
  • 11. From traceability to food chain integrity Food chain integrity We envision an inter-organisational system (IOS) system that provides food companies with the ability seamlessly interoperate with other agile enterprises, and be able to adapt to actual or imminent changes, instead of making some product or providing some service in the most efficient way, then displaying their commitment to consumer safety Food Chain Integrity goes beyond current approaches in 3 important ways: 1. While food quality/product safety is critically important, FCI adopts a more strategic view of transparency and leverages the availability of information to empower products and brands to more credibly market functionality and responsibility claims. 2. It requires a more integrated approach to transparency that addresses the dynamics of today’s complex physical and informational chains. 3. Internet-based IOSs are more SME-centric (Hughes, Golden & Powell 2003) since they overcome the need for the installation of proprietary technology and their associated set-up costs. From traceability to food chain integrity Thanks a lot for your attention! Jose Miguel Pinazo Sanchez Information and Communication Technologies Department jmpinazo@ainia.es
  • 12. ISO/DIS 12875 and 12877 seafood standards Template for further food standardization work Senior scientist Petter Olsen Nofima ”Tracking the Future” International Conference Milan, November 10th 2010 Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Nofima is the newly formed fusion of almost all Norwegian food research institutes (incorporating Akvaforsk, Matforsk, Norconserv and Fiskeriforskning) and covers all food sectors and links in the value chain. Nofima Market is situated in Tromsoe and carries out R&D work related to economics, marketing, logistics, rationalisation and traceability of food products. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 13. Batch traceability has built-in limitations Same production run Production Same date/time Same raw materials Same number on all? Batch 112 Batch 112 Batch 112 Batch 112 Batch 112 Batch 112 Batch 112 Batch 112 Batch 112 Shipping Batch 112 Batch 112 Batch 112 Batch 112 Petter Olsen 10/11/10 -- © Nofima Market - May be copied if source is acknowledged Petter Olsen 10/11/10 ©Nofima Systematic information loss Batch 112 Batch 112 Batch 112 Need unique TU 11202 Identification! TU 11206 TU 11209 TU 11205 TU 11208 TU 11212 Petter Olsen 10/11/10 -- © Nofima Market - May be copied if source is acknowledged Petter Olsen 10/11/10 ©Nofima
  • 14. Internal and chain traceability These are the units that we need to trace! Trade units 15510 Raw material Trade units 21551 Trade units 16515 batch 151 Production Trade units 22199 batch 211 LU Trade units 16518 Raw material batch 156 Pro Trade units 22651 Trade units 18771 Trade units 18851 Ingredient duct LU Trade units 23174 Trade units 25009 Trade units 19001 batch 838 ion Production batch 212 Trade units 27654 Trade units 19432 Ingredient Trade units 28866 batch 915 Trade units 19768 Trade units 29702 Received Internal Sent Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Petter Olsen 10/11/10 - © Nofima Market - May be copied if source is acknowledged Why chain traceability standards? • Reduce workload for food business operators (FBOs); avoid large sets of conflicting documentation requirements. • Increase transparency and re-use of data; data delivered by different FBOs will have standard meaning and measurement • Enable benchmarking between same type FBOs • Enable common understanding and automatic translation of product and process parameters • Establish ”unique identification on lowest level” and ”documentation of transformations” principle to enable tracking and tracing without systematic information loss; this to establish virtual infrastructure to enable all the previously mentioned drivers (food safety, legislation, labour/cost reduction, etc.) Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 15. Standards on what level? • Physical connection – use of internet, phone, fax, dedicated line, … • Message type – UN/EDIFACT, XML, UBL, GS1 XML, EPCIS, … • Parameter naming New ISO • Parameter content standards Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Enable Electronic Data Interchange Standardization essential to enable chain communication by electronic means • Standardize practice • Standardize EDI / XML • Standardize meaning of words (ontology) Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 16. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Background - TraceFish standards • CEN Workshop Agreement - CWA 14659 (2003) Traceability of fishery products — Specification of the information to be recorded in farmed fish distribution chains • CEN Workshop Agreement - CWA 14660 (2003) Traceability of fishery products — Specification of the information to be recorded in captured fish distribution chains • Developed in EU-project ”TraceFish” 2000-2003 • Involvement and feedback from more than 100 stakeholders • Translated into JA, NO, SP, VI • Became CWA for 3 years, renewed as CWA for another 3 years (2007-2010) Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 17. ISO seafood traceability standards • ISO/DIS 12875 “Traceability of finfish products — Specification on the information to be recorded in captured finfish distribution chains” • ISO/DIS 12877 “Traceability of finfish products — Specification on the information to be recorded in farmed finfish distribution chains” • 3 year development track, Nov. 2008 – Nov 2011 • 1st meeting, Madrid Nov. 2008, standards established • 2nd meeting, Nanaimo Oct. 2009, standards refined • 3rd meeting, Thailand Nov. 2010, final version • Formal hearing, voting and acceptance by Nov. 2011 Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged ISO/DIS 12875 applies to: • fishing vessels • vessel landing businesses / auction markets • processors • transporters and storers • traders and wholesalers • retailers and caterers Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 18. ISO/DIS 12877 applies to: • fish feed production • breeders • hatcheries • fish farms • live fish transporters • processors • transporters and storers • traders and wholesalers • retailers Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Conclusions from process so far • Standards like the ones proposed are needed • Should be based on unique identification on lowest level, i.e. the smallest unit that will not be split up, for example a package, a box etc. • Standards will enable electronic recording and communication, but not require it • The standards should not have GS1 codes or any other proprietary codes as a prerequisite • The scope is only finfish, not molluscs, prawn, crawfish, etc. • Parameters are categorized into ‘shall’, ‘should’ and ‘may’; the last only informative Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 19. Unique identification principle The fundamental principle of chain traceability is that trade units (TU) shall be identified by unique codes (UI). This code may be globally unique in itself (for instance the GS1 SGTIN or EPC numbers) or it could be unique in that particular scope only, which means that there should be no other TUs in that part of the chain that may have the same number. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged The ”Shall” category This category contains recordings related to identifiers and transformations that is necessary in order to trace the history, application or location of an entity. This means the unique identity of trade and logistic units, as well as the dependencies between the identifiers of inputs and outputs in a process. Data elements relating to product properties are not in this category, even if these properties are essential for other purposes like product documentation or food safety. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 20. The ”Should” category This category contains parameters that describe and provide supporting information on the units being traced. Common parameters required by law, commercial requirements or good manufacturing practices are recorded, but only where an established international format or data list for the value exists. This includes parameters like "species", "ID of food business", "production date", etc. Part of certification. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged The ”May” category This category contains parameters that describe and provide supporting information on the units being traced. It contains parameters that are not part of the "should“ category, that may still be useful or relevant to record. It also contains parameters that are deemed important, but where no established international format or data list exists. The "may" category is informative only, and it is included to enable use and uptake of the standard. Not part of certification. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 21. Chain traceability standard: The “Shall” category “Should” and “May” categories Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged ISO TC234/WG1 active participants • Belgium • Mauritius • Canada • New Zealand • Denmark • Norway • Finland • Pakistan • France • South Africa • Iceland • Spain • India • Thailand • Italy • UK • Korea • USA • Malaysia • Vietnam Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 22. ISO TC234 vote on 1st draft • Belgium, YES • Mauritius • Canada, NO • New Zealand • Denmark, NO • Norway, YES • Finland, YES • Pakistan • France, NO • South Africa, YES • Iceland, YES • Spain, YES • India, YES • Thailand, YES • Italy • UK • Korea • USA • Malaysia • Vietnam Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged ISO TC234 vote on 2nd draft • Belgium • Mauritius, - / YES • Canada, YES • New Zealand 12 - 1½ • Denmark, - / YES • Norway, YES • Finland, YES • Pakistan, YES / - • France, YES / - • South Africa, YES • Iceland, NO • Spain • India, NO / YES • Thailand, YES • Italy, YES • UK • Korea, YES • USA • Malaysia, YES • Vietnam, YES Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 23. Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 24. If the drafts become ISO standards • Note that ISO standards are not legal requirements (unless a country decides this) • ISO standards are voluntary industry standards • Buyers of fish products may give preference to suppliers who implement the standards • Certification may happen on these standards • Buyers of fish products may require their suppliers to be certified according to these standards Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged Thank you for your attention Petter Olsen petter.olsen@nofima.no Petter Olsen 10/11/10 - ©Nofima Market - May be copied if source is acknowledged
  • 25. GS1 Recall Service - Introduction to a Standardized Service Agenda 1. General information 2. What is the GS1 recall service – a short introduction 3. Approach by GS1 Germany - Feedback of retailers and suppliers 4. Opportunities Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 2
  • 26. Recalls in November 2010 Recall of 67,500 chest Recall of 67,500 chest freezers with risky capacitors freezers with risky capacitors that could overheat that could overheat Fire danger in third party Fire danger in third party iPhone power adapters iPhone power adapters retailer recalls sausages with retailer recalls sausages with salmonella salmonella Cheese manufacturer Cheese manufacturer recalls cheese that might recalls cheese that might contain glass pieces contain glass pieces Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 3 Recalls in Europe in 2009 Total number of recalls in 2009: 4.724 3.117 food recalls 1.607 non-food recalls Source: AFC Management Consulting Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 4
  • 27. Recall vs. Withdrawal Recall (public): Product has already reached the consumer Consequences: Information of public authorities (suppl.) Information of the receivers (suppl. ) Information of the customers (i.e. press releases) Removal of the products off the shelves Destruction of the products or return to the suppliers Withdrawal (not public): Return of products that have not even reached the consumer Consequences: Information of the receivers (suppl. ) Physical removal of the products Return to supplier B2B: same communication channels and pieces of information for recalls und withdrawals Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 5 Time to Act on A Recall 18 days to sense & act on a recall only 43% of recalled products with health & safety concerns are traced 42 days to complete the recall Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 6
  • 28. Main Issues with Today’s Processes Suboptimal notification processes Inaccurate announcements Failure to validate product removals Use of proprietary systems Lack of automation Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 7 What is the GS1 Recall Service? A web-based, B2B-communication service which enables trade partners to exchange standardized recall information quickly, excactly and safe. Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 8
  • 29. What is the GS1 recall service? Exchange of standardized recall information Supplier 1 Retailer 1 Supplier 2 Retailer 2 Retailer3 Supplier n Retailer 4 Retailer n Retailers can still use their existing systems Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 9 What is the GS1 recall service? Change of the role Retailer 1 Distributor 1 Retailer n Supplier 1 Retailer1 Distributor n Retailer 2 Retailer 3 Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 10
  • 30. What is the GS1 Recall Service? Initiator Approver Receiver (QA manager) (QA director) Recall details Ok Target groups Ok Attachments Ok Request by mail for approval Recall is online! Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 11 Features of the GS1 Recall Service Standardizes the recall process between suppliers, distributors and retailers Uses GS1 standards (i.e. GDTI) Improvement of efficiency Only authorized persons are able to initiate recalls Recalls can be forwarded to selected target groups Attachments can be added Live status of current recalls Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 12
  • 31. Features of the GS1 Recall Service Access restricted to authorized subscribers with valid User ID and Password Comprehensive verification process by GS1 before registration is approved Self-registration allows subscribers to select authorized internal access Subscribers assign roles and permissions to internal users Service requires two separate and authorized users to issue a recall Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 13 Features of the GS1 Recall Service Unique Identification of.. Business partners via Global Location Number (GLN) Affected products via Global Trade Item number (GTIN) and e.g. batch Each recall via Global Document Type Identification (GDTI) The system records: When a recall notification is sent When a recall notification is opened Who opened a given recall notification When a recall was modified or updated All issued recalls are permanently stored electronically Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 14
  • 32. What is the GS1 Recall Service? Already introduced in Canada and the United States Pilots in Australia and New Zealand (start approx. in 2011) GS1 US: More than 500 participants Validating processes in several European and Asian countries GS1 Germany plans to start with a requirements workshop in Q1 2011. Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 15 The Two-Stage Process getting a better overview of the service and the national market information of the requirements getting more familiar with the service itself preparation of the business case minimization of the investment risk Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 16
  • 33. Experiences with Retailers and Suppliers Retailers: Hot topic Interest in improvement of internal and/or external recall processes Different requirements from different retailers International interoperability (multinational retailers) Request for the use of GS1 standards chicken-and-egg principle SME should participate as well in the service Confidence in the role of GS1 in that service Privacy reasons Standardization reasons Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 17 Experiences with Retailers and Suppliers Suppliers Hot topic and interest in introduction Preference for one solution with all retailers Special interest from multi-national companies Request for the use of GS1 standards Request for connection to data pools for improved usability Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 18
  • 34. GS1 Recall Service – Keys of Success Solid base of retailers and suppliers Well-balanced price structure No barriers for SME to join Financial base to maintain and develop the service GS1 recall service needs to fit the main requirements of the users Current internal systems can still be used Opportunity of interfaces to existing (internal) systems Continuous development of the service Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 19 GS1 Recall Service – Business Opportunities Extension of the service to additional branches and industries Added value by connecting data pools to the service Added value by web 2.0 services and mobileCom services Offer of recall consultancy services Development of additional services Offer of recall training courses Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 20
  • 35. Conceptual Opportunities Distributor internal handling of internal handling of the recall process the recall process (supplier) (retailer) Possible Roles: Possible Roles: initiator: pre- initiator: retailer‘s suppliers Supplier Retailer head office receiver: QA distributor: (domestic) sales Line Receiver: (domestic) store GS1 recall service framework Framework can be used for customized, internal recall processes Interface to the GS1 recall service Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 21 Opportunities of Introducing the GS1 Recall Service in Europe Suppliers: Increasing efficiency for multi- Recall national companies by Recall Recall using one (similar) Recall Recall service as a B2B- Recall Recall communication platform Recall Retailers: Solution for multi-national retailers by Recall Recall Recall Recall Recall introducing a core Recall Recall recall system Recall Introducing Recall Recall interoperability of the domestic systems Mark Zeller | GS1 Germany GmbH | 10.11.2010 | 22
  • 36. Contact Details Mark Zeller Sales + Implementation GS1 Germany GmbH T: +49 221 94714-348 zeller@gs1-germany.de GS1 Recall Service
  • 37. ICT issues in food traceability Milan, 10th November 2010 Vito Morreale Head of Intelligent Systems Unit Research & Development Department ENGINEERING Group vito.morreale@eng.it Agenda • Introduction • ICT challenges and open issues in food chain traceability: experiences and lessons learned • Questions on ICT issues in food traceability
  • 38. The rules • 5 questions • 5 answers/comments/opinions per question • 1 minute per answer Q1 • Internet and the Web offer many opportunities, services, and information that traceability processes and operations could benefit from and exploit o Is this the key to move from traceability to food chain integrity? o What’s the meaning of Web-oriented (not only Web-based) traceability?
  • 39. Q2 • Common interchange language: – It is not mandatory: interoperability can be achieved with other tools o is it the best tool to achieve interoperability among players and their systems? o Is a standard needed? Q3 • External service providers: – Services: from traceability-specific (reception, dispatch, alert, tracing, …) to very general (information storage, security, mail, maps, messaging, …) – External = specialized players not belonging to the product supply chain – Result: service value network o Could Google services be useful for traceability? o Could reliable and certified data storage be more appropriate to manage traceability information? o Could business intelligence benefit traceability? o Are we (developers) ready for such a model? o Do food companies perceive the real value of such a model?
  • 40. Q4 • Internet of Things: – not only, as today, computers, printers, actuators, mobile phones, but any object around us, anywhere, at any time, creating an “universally addressable continuum” o What is the impact on traceability processes? Or we just need some devices to integrate? Q5 • Software-as-a-Service (SaaS): software on demand, deployed over the internet, "pay-as-you-go" model. o Which is the role of SaaS, cloud computing and services in future traceability systems? o What is the effect on business models of traceability system developers as well as food companies?
  • 41. Thanks for your attention !!! Vito Morreale Head of Intelligent Systems Unit Research & Development Department ENGINEERING Group vito.morreale@eng.it ?
  • 42. Un innovativo MarketPlace per le produzioni agroalimentari fresche di qualità Il Posizionamento strategico del Progetto B-to-B B-to-C Materie prime e Produzione Trasformazione Distribuzione mezzi tecnici Agricola Alimentare alimentare Agricoltura FoodnetXchange Distribuzione CRM e-Procurement Supply Chain Category Software Management Management
  • 43. Enti e società partecipanti •UNIVERSITA’ •IMPRESE DELLA LOGISTICA •IMPRESE DELLA DISTRIBUZIONE •IMPRESE DELLA PRODUZIONE •IMPRESE DI SERVIZI TECNOLOGICI •PIATTAFORMA INFORMATICA •APPARATI DI TRASPORTO •SISTEMI DI CONDIZIONAMENTO I Fattori strategici del FoodNetXcange • FRAZIONAMENTO • Allargamento del sistema distributivo ad imprese con volumi di produzione medio-bassi (minore volume-maggiore frequenza) • Adattamento delle condizioni di trasporto in • QUALITA’ E FLESSIBILITA’ funzione dei volumi e delle diverse caratteristiche dei prodotti • Continuità di condizionamento dal magazzino • SICUREZZA del produttore fino al punto vendita, diminuendo il ruolo di soluzioni di packaging e stoccaggio condizionato • SERVIZIO LOGISTICO “ALL • Sviluppo di una piattaforma di tecnologie e servizi dedicati alle imprese agroalimentari INCLUSIVE” indipendentemente dalle dimensioni • INTEGRAZIONE CON I PROCESSI • Gestione di riordini, integrazione con il processo produttivo, logistico AZIENDALI • Mantenimento delle caratteristiche quali- • VELOCITA’ DI TRASPORTO quantitative dei prodotti deperibili per mercati remoti
  • 44. Obiettivi specifici del progetto 1. Analisi delle filiere e mappa dei processi intra ed inter- inter- organizzativi 2. Modelli e sistemi per la rintracciabilità rintracciabilità 3. Marketplace Digitale 4. Meccanismi e sistemi intelligenti per l’automazione dei l’ processi di riordino, di identificazione e di distribuzione dei prodotti agroalimentari lungo la filiera 5. Modelli logistici per il trasporto intermodale delle produzioni deperibili 6. Sistemi di contenimento innovativo 7. Sistemi innovativi di condizionamento 8. Miglioramento delle caratteristiche e della shelf-life di shelf- prodotto Il sistema complessivo PIATTAFORMA INFORMATICA PIATTAFORMA RFID MODULI E PIANALE SCAFFALE MARKETPLACE TELEMATICO
  • 45. SISTEMA DI DISTRIBUZIONE TRADIZIONALE (Le bande rosse rappresentano i punti di cricità per il prodotto nel sistema distributivo) MAGAZZINO TRASPORTO PIATTAFORMA DISTRIBUZIONE PUNTO VENDITA CARICAMENTO CARICAMENTO CARICAMENTO Ricomposizioni di carico SCARICO HANDLING IN PIATTAFORMA SCARICO Grafico di decadimento dei parametri di qualità del prodotto Time SISTEMA DI DISTRIBUZIONE INNOVATIVO TRASPORTO MAGAZZINO HUB LOGISTICO TRASPORTO Stoccaggio in unità PIATTAFORMA DISTRIBUZIONE PUNTO VENDITA Stabilizzazione condizionata [T°, P, atm] [T°, P, atm] [T°, P, atm] [T°, P, atm] [T°, P, atm] ALTA QUALITA’ [T°, P, atm] [T°, P, atm] [T°, P, atm] [T°, P, atm] [T°, P, atm] Grafico di decadimento dei parametri di qualità del prodotto Time I RISULTATI SUI PRODOTTI ottenuti attraverso il sistema innovativo (modulo in atmosfera modificata+temperatura controllata) incremento incremento es. da 5 a 14 giorni Shelf Life Self Life ZUCCHINE GRIGLIATE 180% MELANZANE FRESCHE 600% MELANZANE GRIGLIATE 180% ZUCCHINE FRESCHE 133% CARCIOFI BOLLITI 180% CARCIOFI FRESCHI 600% CARCIOFI GRIGLIATI 180% POMIDORO FRESCHI 133% PEPERONI GRIGLIATI 250% UVA DA TAVOLA 105% POMODORI PIZZA 700% SEMIDISIDRATATI 244% TORTA 133% PASTA FRESCA 520% ORATA 133% PASTA STABILIZZATA 460% SPIGOLA 300% PASTA ALL'UOVO 675% SALAME TIPO FIOCCO 20% PANE 1233% MORTADELLA 20% FOCACCIA CON PROSCIUTTO COTTO 20% POMODORO 700%
  • 46. Il modello logistico distributivo HUB HUB HUB HUB HUB HUB HUB HUB HUB HUB HUB HUB I RISULTATI TECNOLOGICI 1) LA PIATTAFORMA INFORMATICA E-Business suite Sistema informativo distribuito Sistema informativo di supporto alla rintracciabilità Sistema di pianificazione del trasporto intermodale 2) IL SISTEMA DI RINTRACCIABILITA’ RFID Meccanismi e strumenti di comunicazione wireless 3) LO SCAFFALE INTELLIGENTE 4) I MODULI DI TRASPORTO Sistema di refrigerazione controllata Apparato di condizionamento dell’atmosfera 5) IL PIANALE INTERMODALE
  • 47. Problematiche di ricerca aperte • Consolidamento tecnologico • Standardizzazione internazionale • Integrità di filiera • Ridisegno della catena del valore • Modelli logistici tailorizzati per il comparto alimentare = Complessità di integrazione negli scenari operativi
  • 48. SICPA PRODUCT AND BRAND PROTECTION MULTI-LEVEL APPROACH FOR MANAGING SECURITY AND PRODUCT QUALITY IN SUPPLY CHAINS Presented by Guy Weiss – Supply Chain Solutions Leader TRACEBACK – Milan – 10 November 2010 SICPA – DECADES OF SECURITY EXPERTISE • Global company founded in 1927 • Leading provider of security inks and security systems, protecting banknotes, documents of value and consumable goods. • Based in Lausanne, Switzerland • Offices and manufacturing sites in 22 countries • Close to 2500 employees of over 45 nationalities © 2010, SICPA Product Security SA, Switzerland 2
  • 49. SICPA PRODUCT AND BRAND PROTECTION FROM PRODUCERS TO CONSUMERS: BUILDING A CHAIN OF TRUSTTM • Provider of integral service and technology packages: • To deter and combat product counterfeiting, adulteration and diversion • To increase supply chain visibility, agility and security • To protect and inform consumers • Main sectors of activity: • Food & Beverage • Health & Personal Care • Consumer Products © 2010, SICPA Product Security SA, Switzerland 3 FOOD SUPPLY CHAIN – PRESENT SITUATION • Consumers want assurances about the products they buy (quality, integrity, safety, conformity, origin and compliance). • Food-borne illnesses and poisoning involving contamination, adulteration, and counterfeits have called for strengthened regulations and manufacturing practices. • Traceability is mainly driven by risk. Hazard Analysis Critical Control Point (HACCP) and traceability are both leveraged to identify and control risks. © 2010, SICPA Product Security SA, Switzerland 4
  • 50. FOOD SUPPLY CHAIN – PRESENT SITUATION • At present, “external” traceability (i.e. among different stakeholders of the supply chain) does not exist • “Internal” traceability programs rely mostly on lot codes, hence, on proprietary company codes • Lot may have different meanings among stakeholders • There is a lack of standardized methods for capturing and sharing data • Many companies have a one step forward, one step backward traceability in place, but have not extended it beyond. © 2010, SICPA Product Security SA, Switzerland 5 FOOD SUPPLY CHAIN – REGULATORY ASPECTS • Tendency Each facility handling a product should record its specific transactional portion of the information • HACCP and traceability are closely connected. While HACCP is usually seen as an internal matter, traceability should ideally span the whole flow of the supply chain • Regulation EC/178/2002: (came into force in 2005) operators shall be able to identify any stakeholder from whom they have purchased and where their products have been supplied. Food should be adequately labeled. © 2010, SICPA Product Security SA, Switzerland 6
  • 51. FOOD SUPPLY CHAIN – REGULATORY ASPECTS In North America • FDA Bioterrorism Act: food companies are requested to be registered and must keep records of the produces they receive/sell (one step up and one step back). • Produce Traceability Initiative: Coding (GTIN, Serial Shipping Container Code - SSCC) of every case throughout the entire supply chain by the year 2012. • Food Safety Enhancement Act, HR2749,(USA 2009) requires food facilities to have safety plans in place in order to mitigate hazards. Once enforced, all actors will have to maintain pedigree of the products. © 2010, SICPA Product Security SA, Switzerland 7 FOOD SUPPLY CHAIN DRIVERS FOR SAFE AND SECURE SUPPLY CHAIN 1. Risk management • Market access and regulatory compliance Unhampered access to market where traceability is mandatory • Liability Reduce the probability and consequences of contamination (HACCP, recall process). Ability to prove that a given product is or is not the source of public health problem • Brand protection Mitigate financial losses and negative impacts on brand image arising from counterfeiting, adulteration, diversion, lower product quality and fraudulent use of a brand name. © 2010, SICPA Product Security SA, Switzerland 8
  • 52. FOOD SUPPLY CHAIN DRIVERS FOR SAFE AND SECURE SUPPLY CHAIN 2. Product differentiation • Ability to prove authenticity • Protected designations of origin (IGP, DOP) • Consumer interaction, confidence and loyalty 3. Operational efficiency – Productivity gains • Reduce expensive overstocks, enhance speed of operations • e.g. Waste: 30 percent of perishables never reach consumers due to a variety of supply chain issues © 2010, SICPA Product Security SA, Switzerland 9 PHARMACEUTICAL SUPPLY CHAIN A COMPARISON • California ePedigree From 2015, life science companies need to trace drug and product information such as historical locations, time spent at each location, record of ownership, transaction history, packaging configurations, and environmental storage conditions in the supply chain… • FDA imposes “What to do” Industry defines “How to do” • European projects are amongst others, driven by Government reimbursement controls and thus far address mostly an identification concern (i.e. EFPIA). However, Track and Trace projects, with EPCIS inspiration are beginning to take shape (i.e. EDQM). © 2010, SICPA Product Security SA, Switzerland 10
  • 53. SAFE AND SECURE SUPPLY CHAIN REFERENCE MODEL SAFE and SECURE SUPPLY CHAIN Reference model Product visibility Movement visibility AUTHENTICATION PEDIGREE Is the product genuine Is the chain of and custody intact? Is it the right product ? PRODUCT IDENTITY PHYSICAL FEATURES TRACK TRACE Is the code associated Has the item been Where is the product ? Where was the product ? with tampered with ? Where is it heading ? (locations and owners) the unit of sale valid ? Is it authentic ? © 2010, SICPA Product Security SA, Switzerland 11 SICPA’S MULTI-LEVEL OFFERING FOR SAFE AND SECURE SUPPLY CHAIN AUTHENTICATION Possibility to create a secured identifier for virtually any application • Item level secured identification using standardized or proprietary systems (Over 50 billion items are coded annually by SICPA around the world) • Multi-layer proprietary authentication features used on packaging, labels or directly on product (overt, semi-covert, covert and forensic) • Anti-tampering • Product composition analysis • Automated in-line vision inspection and portable equipment • Label and packaging design © 2010, SICPA Product Security SA, Switzerland 12
  • 54. SICPA’S MULTI-LEVEL OFFERING FOR SAFE AND SECURE SUPPLY CHAIN PEDIGREE • High volume database and data management system design and implementation (billions of items are tracked and traced every day using SICPA’s technology). • Interoperability with existing systems (ERP, WMS,…) • State of the art security for data transfer and integrity • Parent/child affiliation © 2010, SICPA Product Security SA, Switzerland 13 VALUE PROPOSITION OF SICPA‘S MULTI-LEVEL SUPPLY CHAIN OFFERING BUSINESS AND LEGAL VALUE • Regulatory compliance • Risk management – For liability protection, each business needs to demonstrate that it has taken steps to maximise the safety of its products • Identification of diversion patterns • Proof of ownership of goods and products • Mitigation of liability risks associated with counterfeiting, diversion and adulteration © 2010, SICPA Product Security SA, Switzerland 14
  • 55. VALUE PROPOSITION OF SICPA‘S MULTI-LEVEL SUPPLY CHAIN OFFERING SUPPLY CHAIN VALUE • Greater supply chain visibility and product traceability (out of stocks, product obsolescence, shrinkage, reconciliation / deduction, minimize shipping and receiving discrepancies …) • Increased supply chain security • Improved production / distribution monitoring and control MARKETING VALUE • Control of brand image • Increased consumer and stakeholder confidence • Improved consumer reach and market accessibility © 2010, SICPA Product Security SA, Switzerland 15 SICPA PRODUCT AND BRAND PROTECTION FROM PRODUCERS TO CONSUMERS: BUILDING A CHAIN OF TRUSTTM For further information on SICPA’s Supply Chain and Traceability Solutions and Services, please contact us at: pbpd@sicpa.com © 2010, SICPA Product Security SA, Switzerland 16