Effective Brand Communications
How to tell the story of your company to increase funding and awareness
Branding is a term that everyone knows but not everyone quite understands. Entrepreneur.com has an excellent definition of branding: the practice of creating a name, symbol or design that identifies and differentiates a product from other products. This concept extends to how organizations communicate about their brand. It is critical that all members of your company use the same messaging when talking about the work that you do. In this interactive session, you’ll learn:
-- Why it’s important to have a brand presence
-- How to begin the message development process in order to tell your story
-- Key components of traditional and social media outreach plans
-- The do’s and don’ts of building your strategic communications plan
To learn more, contact AndMore Communications, LLC at ann@andmorecommunications.com
Protecting and Measuring Brand Reputation During and After a CrisisAAA National
PR and Social Media Measurement Conference
A recent survey of more than 800 organizations revealed the vast majority of them—79 percent—believe their company will face a crisis online next year. Despite this belief, most practitioners are unprepared to manage a crisis created by the 24/7 news cycle.
And as a prescient Mark Twain said, "A lie can travel halfway round the world while the truth is putting on its shoes."
Is your organization ready?
Business Facilities LiveXchange Sponsor Information Neil Eisenberg
If you're an economic development organization, find out why you need to be at the 2014 Business Facilities LiveXchange. This is your best opportunity to meet face-to-face with corporate executives who are planning to expand or relocate their businesses.
Il risparmio energetico nel riscaldamento domesticoBaltoro
Presentazione tenuta il 07/11/13 al Centro per le Famiglie dell'Unione a Carpi, da CarpiTransizione.
Tema: il risparmio energetico nel riscaldamento domestico.
Crisis Communications: Strategies That Prevent and Manage Digital Crises AAA National
A recent survey of more than 800 organizations revealed the vast majority of them — 79 percent — believe their company will face a crisis online next year. Despite this belief, most practitioners are unprepared to manage a crisis created by the 24/7 news cycle.
You are the social media leader for your organization. You must prepare for a crisis before it strikes. You must know how to manage a crisis. It‘s vital to your organization's survival!
In this interactive workshop, you'll learn how to:
• Write an employee and organizational social media policy
• Integrate social media with all your communications channels and messages
• Develop and test a social media crisis plan
• Create and manage your digital communications team
• Track and analyze social media mentions, including impressions, reach, website traffic and traditional mentions
• Monitor social media for harmful messages so you can respond quickly
• Use Facebook, Twitter, LinkedIn and blogs to manage the crisis and perhaps save your brand with a powerful counter-offensive
• Rebuild confidence among important stakeholders following a crisis
Protecting and Measuring Brand Reputation During and After a CrisisAAA National
PR and Social Media Measurement Conference
A recent survey of more than 800 organizations revealed the vast majority of them—79 percent—believe their company will face a crisis online next year. Despite this belief, most practitioners are unprepared to manage a crisis created by the 24/7 news cycle.
And as a prescient Mark Twain said, "A lie can travel halfway round the world while the truth is putting on its shoes."
Is your organization ready?
Business Facilities LiveXchange Sponsor Information Neil Eisenberg
If you're an economic development organization, find out why you need to be at the 2014 Business Facilities LiveXchange. This is your best opportunity to meet face-to-face with corporate executives who are planning to expand or relocate their businesses.
Il risparmio energetico nel riscaldamento domesticoBaltoro
Presentazione tenuta il 07/11/13 al Centro per le Famiglie dell'Unione a Carpi, da CarpiTransizione.
Tema: il risparmio energetico nel riscaldamento domestico.
Crisis Communications: Strategies That Prevent and Manage Digital Crises AAA National
A recent survey of more than 800 organizations revealed the vast majority of them — 79 percent — believe their company will face a crisis online next year. Despite this belief, most practitioners are unprepared to manage a crisis created by the 24/7 news cycle.
You are the social media leader for your organization. You must prepare for a crisis before it strikes. You must know how to manage a crisis. It‘s vital to your organization's survival!
In this interactive workshop, you'll learn how to:
• Write an employee and organizational social media policy
• Integrate social media with all your communications channels and messages
• Develop and test a social media crisis plan
• Create and manage your digital communications team
• Track and analyze social media mentions, including impressions, reach, website traffic and traditional mentions
• Monitor social media for harmful messages so you can respond quickly
• Use Facebook, Twitter, LinkedIn and blogs to manage the crisis and perhaps save your brand with a powerful counter-offensive
• Rebuild confidence among important stakeholders following a crisis
Social Media Best Practices: Pacific New Media, April 2017Gwen Woltz
Social media is intended to be both holistic and strategic. Who your business follows, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices of "need to have," "nice to have," and "great to have," you gain with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
Gwen Woltz is co-founder of Wahine Media, a local social media agency that specializes in strategically building thriving and engaged online communities for businesses (wahinemedia.com). Gwen is a graduate of the University of Hawaii at Manoa, past president of Social Media Club Hawaii, a finalist for Pacific Edge Magazine`s Young Professional of the Year, one of Hawaii`s Top 15 Social Media Influencers in 2012, and has over 8 years of digital media and marketing experience.
Effective strategies to prevent and manage social media crisesAAA National
Practically every day a crisis hits organizations large and small. Some of these crises are unavoidable; some are created by the people and organizations themselves. And in today's world, a quote attributed to Mark Twain is truer than ever, "A lie can be halfway around the world while the truth is still putting its shoes on."
A recent digital readiness survey shows that more than one-third of CEOs fail to consider their organizations' social media reputation when making business decisions, and even more concerning, more than 10 percent say they will take no action in response to a negative article or social media post.
With health care's compliance and privacy issues, the risks are even higher. As the social media leader for your health care organization, preparing for a crisis—before it strikes—and knowing how to manage a crisis if one occurs is vital to your organization's survival.
You have picked up the lingo `Follow Us on Twitter, Like Us on Facebook` but what does that mean in practice? Social media is intended to be both holistic and strategic. Who you follow, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices you leave with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
Communication Studies 35 – Midterm 1 Name Chen Lin .docxdrandy1
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social.
Communication Studies 35 – Midterm 1 Name Chen Lin .docxmccormicknadine86
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social ...
Communication Studies 35 – Midterm 1 Name Chen Lin .docxcargillfilberto
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social.
Social media marketing, in its many forms, has taken the business world by storm. The compelling speed, costeffectiveness and customer engagement benefits of social media campaigns are rewriting the rules of marketing. But so much is happening so fast that it’s impossible to keep track of all the options. The good news is that you don’t have to boil the ocean. Effective social media campaigns require a disciplined approach to setting strategy, choosing tools and building customer affinity. Stay focused and you’ll be fine. In this presentation, you will learn:
* The strengths and weaknesses of the major social media platforms as marketing and public relations tools.
* How to choose the right tools for a campaign.
* Strategies for tracking performance and measuring success.
How Law Firms Build Trust for Your Business Online (Social Media Policy)Mike Mintz
This presentation gives the legal and business framework for corporations looking to build trust online with their customers. Through partnering with a law firm to craft a custom social media policy, deploy it to staff, and maintain continuous monitoring and litigation support, businesses can more effectively enter the social media space with confidence.
Business Law Training: Crisis Communications: Finding Out What Happened and C...Quarles & Brady
Q&B Securities Partner Jon Hackbarth will moderate a discussion on crisis communication with two experts who have many years of practical experience in crisis situations drawing high levels of media scrutiny; Q&B Litigation Partner Dan Conley, who leads the Quarles Crisis Communications Team, and Jody Lowe, President and Managing Director of The Lowe Group, Financial Communications. The panel will focus on the complicated attorney-client privilege, litigation and public relations issues that can surprise management in a crisis situation, and best practices for promptly gathering the facts, and putting together and controlling your message in such circumstances. The panel will emphasize the importance of preparation before the crisis arises, and the importance of coordinating media and legal strategies, whether the issues involve arise from actual or potential lawsuits, regulatory enforcement, executive departures, corporate restructuring or workplace tragedies.
5 Things B2B Marketers Need to Fear with Social MediaMarketBridge
Social media is rapidly shifting the way B2B marketers focus on demand generation, and stories of extraordinary successes have created something of a gold rush mentality. However, marketing professionals looking to expand their use of social media should proceed with caution – there are significant downsides to be aware of.
This presentation outlines the most common B2B social media pitfalls...
Social Media Best Practices: Pacific New Media, April 2017Gwen Woltz
Social media is intended to be both holistic and strategic. Who your business follows, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices of "need to have," "nice to have," and "great to have," you gain with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
Gwen Woltz is co-founder of Wahine Media, a local social media agency that specializes in strategically building thriving and engaged online communities for businesses (wahinemedia.com). Gwen is a graduate of the University of Hawaii at Manoa, past president of Social Media Club Hawaii, a finalist for Pacific Edge Magazine`s Young Professional of the Year, one of Hawaii`s Top 15 Social Media Influencers in 2012, and has over 8 years of digital media and marketing experience.
Effective strategies to prevent and manage social media crisesAAA National
Practically every day a crisis hits organizations large and small. Some of these crises are unavoidable; some are created by the people and organizations themselves. And in today's world, a quote attributed to Mark Twain is truer than ever, "A lie can be halfway around the world while the truth is still putting its shoes on."
A recent digital readiness survey shows that more than one-third of CEOs fail to consider their organizations' social media reputation when making business decisions, and even more concerning, more than 10 percent say they will take no action in response to a negative article or social media post.
With health care's compliance and privacy issues, the risks are even higher. As the social media leader for your health care organization, preparing for a crisis—before it strikes—and knowing how to manage a crisis if one occurs is vital to your organization's survival.
You have picked up the lingo `Follow Us on Twitter, Like Us on Facebook` but what does that mean in practice? Social media is intended to be both holistic and strategic. Who you follow, how you converse, what content you share, all tells a story of who you are as a company. Through a tour of best practices you leave with a better understanding of the latest trends, etiquette, what it looks like to "do social media right", and why the details matter.
Communication Studies 35 – Midterm 1 Name Chen Lin .docxdrandy1
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social.
Communication Studies 35 – Midterm 1 Name Chen Lin .docxmccormicknadine86
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social ...
Communication Studies 35 – Midterm 1 Name Chen Lin .docxcargillfilberto
Communication Studies 35 – Midterm 1
Name: Chen Lin
I affirm that I completed this midterm on my own.
_______________________________________
Type Name or Signature Chen Lin Date April 19th, 2020
Midterm 1 - Chapters 1, 2, and 3
Short Essay/Answer:
1. Name the communication principles.
1. It can be intentional and unintentional; 2. It’s irreversible; 3. It’s impossible not to
communicate; 4. It’s unrepeatable; 5. It has a content and relational dimension.
2. Name the communication misconceptions.
1. More communication is not always better; 2. Meaning are not in words; 3. Successful
communication doesn’t always involve shared understanding; 4. Communication will not solve
all problems
3. Explain what is empathy?
It’s the ability to re-create another’s perspective, to experience the world from the other’s
point of view.
4. Explain cognitive complexity.
It’s the ability to construct a variety of frameworks for viewing the issue.
5. Explain the self-concept.
It’s the relatively stable set of perceptions you hold of yourself.
6. Explain the self-fulfilling prophecy.
It’s the expectations held that make an outcome more likely.
7. What are the challenges of Social Media (mediated communication)?
1. Leaner messages ( We have less information than face-to-face communication);2.
Disinhibition ( eg. network violence and the possible disclosure of personal privacy);3.
Permanence ( eg. If you post something on Facebook, even if you delete it, it will still exist
forever because someone else forwarded it).
8. Explain one benefit of self-disclosure (chapter 9 for earlier editions).
Catharsis: If there's something that's been bothering you recently, when you tell someone
about it, even if she hasn't completely helped you with it, it also will comfort you to some extent
and let you vent your negative feelings.
9. What are the suggestions for embracing a more positive self-image?
1. Having a realistic perception of yourself; 2. Having realistic expectations; 3. Having
the will to change; 4. Having the skill to change.
10. Explain the presenting self or the perceived self?
Presenting self is a public image, it’s the way that you want others to view us; Perceived
self is a reflection of self-concept, it’s private, you wouldn’t reveal all it to another people.
11. Explain the self-serving bias?
It means we judge ourselves more charitably than others. (eg. When others do something
wrong, we will think that it is their own fault. When we do something wrong, we will blame
external reasons.)
12. What are the elements of perception checking?
1. A description of the behavior you noticed; 2. At least two possible interpretations of the
behavior; 3. A request for clarification about how to interpret the behavior.
13. Name the major influences on perception.
1. Access to information; 2. Physical influences; 3. Cultural differences; 4. Social.
Social media marketing, in its many forms, has taken the business world by storm. The compelling speed, costeffectiveness and customer engagement benefits of social media campaigns are rewriting the rules of marketing. But so much is happening so fast that it’s impossible to keep track of all the options. The good news is that you don’t have to boil the ocean. Effective social media campaigns require a disciplined approach to setting strategy, choosing tools and building customer affinity. Stay focused and you’ll be fine. In this presentation, you will learn:
* The strengths and weaknesses of the major social media platforms as marketing and public relations tools.
* How to choose the right tools for a campaign.
* Strategies for tracking performance and measuring success.
How Law Firms Build Trust for Your Business Online (Social Media Policy)Mike Mintz
This presentation gives the legal and business framework for corporations looking to build trust online with their customers. Through partnering with a law firm to craft a custom social media policy, deploy it to staff, and maintain continuous monitoring and litigation support, businesses can more effectively enter the social media space with confidence.
Business Law Training: Crisis Communications: Finding Out What Happened and C...Quarles & Brady
Q&B Securities Partner Jon Hackbarth will moderate a discussion on crisis communication with two experts who have many years of practical experience in crisis situations drawing high levels of media scrutiny; Q&B Litigation Partner Dan Conley, who leads the Quarles Crisis Communications Team, and Jody Lowe, President and Managing Director of The Lowe Group, Financial Communications. The panel will focus on the complicated attorney-client privilege, litigation and public relations issues that can surprise management in a crisis situation, and best practices for promptly gathering the facts, and putting together and controlling your message in such circumstances. The panel will emphasize the importance of preparation before the crisis arises, and the importance of coordinating media and legal strategies, whether the issues involve arise from actual or potential lawsuits, regulatory enforcement, executive departures, corporate restructuring or workplace tragedies.
5 Things B2B Marketers Need to Fear with Social MediaMarketBridge
Social media is rapidly shifting the way B2B marketers focus on demand generation, and stories of extraordinary successes have created something of a gold rush mentality. However, marketing professionals looking to expand their use of social media should proceed with caution – there are significant downsides to be aware of.
This presentation outlines the most common B2B social media pitfalls...
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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Excerpts from:Effective Brand Communications:How to tell the story of your company to increase funding and awareness
1. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
Smart + Strategic + Unique
Excerpts from:
Effective Brand Communications:
How to tell the story of your company to
increase funding and awareness
USDA – CATP Commercialization Training Workshop
November 6, 2013
Washington, DC
www.andmorecommunications.com
Who am I and why am I here?
Ann Andrews Morris
Principal, AndMore Communications, LLC
• Award winning global communications executive with
Award-winning
more than 20 years of experience in national news
media, international public relations, and corporate
communications.
• AndMore Communications, is a Washington, D.C.-based
firm that provides clients with expertise in strategic
communications, social media, branding, media
relations, and crisis communications.
• Ms. Morris also has worked at ABC News, U.S. News
and World Report, Share Our Strength, The American
Red Cross, Ogilvy Public Relations, United Way of
America, and World Food Program USA.
www.andmorecommunications.com
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
1
2. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
Overview
I.
Why it’s important to have a brand presence
II. How t b i th message d
II H
to begin the
development
l
t
process in order to tell your story
III. Key components of traditional and social media
outreach plans
IV. The do’s and don’ts of building your strategic
communications plan
V. Q & A
www.andmorecommunications.com
I. Why it’s important to have a brand presence
• Funding
• Market share
• Product success
• If you don’t tell your own story, someone else will
www.andmorecommunications.com
4
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
2
3. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
I. What puts brands at risk
• Failing to manage stakeholders’ perceptions as well
as facts
• Allowing other parties to become the source of
information
• Lying, deceiving or misleading
• Allowing rumors and speculation to take over facts
facts.
• Allowing competitors or others to determine and
control your brand messaging
www.andmorecommunications.com
5
I. What puts brands at risk
“A lie can be halfway round the world while the
truth is still putting its shoes on.”
-- Mark Twain
www.andmorecommunications.com
6
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
3
4. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
II. Key components of message development
Rule 1: Have one main message with up to three
underlying themes to support it.
y g
pp
Rule 2: All messages should support the organization's
main goals.
Rule 3: Messages are not necessarily sound bites, they are
the ideas you are t i t communicate to the public.
th id
trying to
i t t th
bli
(Messages are reinforced by sound bites, phrases, statistics
and anecdotes)
www.andmorecommunications.com
7
II. Key components of message development
Rule 4: Messages don’t change frequently. For messages
p
y
p
to have impact they have to be repeated over and over
again.
Rule 5: Messages can be tailored for specific audiences,
while still remaining constant.
Rule 6: Consistent messages should permeate all of your
communications efforts.
www.andmorecommunications.com
8
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
4
5. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
II. Key components of message development
Rule 7: Messages must be simple. They are ideas that can
be explained in a sentence or two — if it requires a
p
q
paragraph or two, keep working.
Rule 8: Remember: messages take time to create. Don’t
rush the process.
www.andmorecommunications.com
9
II. Other things to keep in mind
Avoid jargon, overuse of acronyms, and too many
numbers
Do not assume that everyone understands what you’re
talking about
Keep it simple and specific
Be accurate and cite sources
Be consistent and repetitive
www.andmorecommunications.com
10
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
5
6. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
IV.
The do’s and don’ts of building your
strategic communications plan
DO:
• Identify one person as the lead on the strategic
communications process.
• If you have money in your budget, hire a
communications expert to come in and help guide you
through the strategic communications planning process.
• Thi is an invaluable investment into your company –
This i
i
l bl i
i
you get the expertise you need and you have someone
from the outside who can see your brand from a whole
new point of view
www.andmorecommunications.com
IV.
11
The do’s and don’ts of building your
strategic communications plan
DO NOT:
• Revise draft plans so drastically that they no longer
resemble what your planning group agreed to.
• Micromanage the process. If you’re working with a
communications professional, trust that they will
reflect back to you that which you all discussed.
• Abandon the plan Building brand awareness
plan.
through communications takes time and patience.
Understand that it can take years to make in roads
to your key stakeholders, but you will get there.
www.andmorecommunications.com
12
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
6
7. Effective Brand Communications:
How to tell the story of your company to increase funding and awareness
By Ann Andrews Morris, AndMore Communications
Washington, DC November 5, 2013
Connect with Me!
Ann Andrews Morris
AndMore C
A dM
Communications, LLC
i ti
ann@andmorecommunications.com
www.andmorecommunications.com
Twitter.com/AndMoreComm
LinkedIn.com/in/annandrewsmorris
Smart + Strategic + Unique
All material in this presentation is, unless otherwise stated, the property of the AndMore Communications, LLC. Copyright
and other intellectual property laws protect these materials. Reproduction or retransmission of the materials, in whole or in
part, in any manner, without the prior written consent of the copyright holder, is a violation of copyright law.
7