This document provides a summary of Fikisha Rivera's work experience, education, skills, and certifications. She has over 10 years of experience working in healthcare facilities providing assistance with activities of daily living, medication administration, vital sign measurement, and communication with staff and families. Her education includes a Bachelor's degree in Healthcare Services Management and an Associate's degree in Healthcare Administration. She is CPR certified and has experience with phlebotomy, patient care, billing and coding.