As one of the most mobile industries by nature, it's no surprise field service organizations are looking to capitalize on the advantages of mobility. Many have already taken initial strides to introduce mobile devices and apps into the field. Yet with an evolving field workforce, bringing new expectations of tech, and the desire for new capabilities, there is much more to be done. Check out some of the latest trends impacting mobility in field service! Learn more: https://www.cotap.com/blog/field-service-mobility-trends-an-infographic/

1. This infographic was created by Cotap, a secure all-in-one communication platform for field teams.
For more information, visit: www.cotap.com
Field Service
Mobility
An Infographic
An evolving workforce is bringing new
expectations for tech on the job
TODAY
5M+ U.S.
Service Techs
2020
6.2M+ U.S.
Service Techs
Source: Servicemax Source: Aberdeen Group
1 out of 5 of the
current field workforce
is under 30
Organizations are now looking to expand
mobile capabilties beyond initial uses
Source: Service Council
Streaming
Video
Tech to Tech
Transfer
Issue
Debrief
Cross &
Upsell
CPQ for
Service Sales
Organizations are prioritizing mobile
investments to better enable techs each day
Source: VDC Research
Have deployed mobile
solutions on some level
70%
Source: Service Council
Among top priorities of
initial mobile investmentsPRODUCTIVITY
PAPERWORK
ERRORS