Win is a Mandarin teacher who has helped her student Patricia significantly improve her Mandarin language skills in only four months of lessons. Patricia was initially frustrated with other teachers but instantly felt comfortable with Win due to her calm personality and interest in Patricia's specific needs. Win is very patient and ensures Patricia understands concepts by thoroughly explaining questions. Their lessons have focused on practical everyday situations which has increased Patricia's vocabulary, grammar skills, and confidence in speaking Mandarin. Patricia highly praises Win's teaching methods and professionalism.