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E-COMMERCE
FEATURES AND LIMITATIONS OF E-
COMMERCE :
DEFINITION OF E-COMMERCE
• Ecommerce, also
known as electronic
commerce or internet
commerce, refers to the
buying and selling of
goods or services using
the internet, and the
transfer of money and
data to execute these
transactions.
FEATURES OF E-
COMMERCE:
•Ubiquity:
•Global Reach:
•Universal Standards:
•Information richness:
•Interactivity:
•Information Density:
•Customization:
•Social technology:
1.Ubiquity
• internet/web tech is available everywhere.
• Market place can be created so shopping can happen anywhere
2.GLOBAL REACH
•tech reaches across
national boundaries
which makes
marketspace
potentially billion.
3. UNIVERSAL STANDARDS
• universal standard means the standards that are shared by all nations
around the world. For example, eBay website has the universal
standard that can share by all nations which have this website.
4.INFORMATION RICHNESS
• Information richness is defined as the ability of an information exchange to change
participant's understanding within a time .
5.INTERACTIVITY
• the tech works through interaction with the user.
• Interactivity occurs when the brand and product interact with a user before
he or she even becomes a customer, creating a uniquely tailored social
experience.
6. INFORMATION DENSITY
•The internet vastly
increases information density. It is
the total amount and quality
of information available to all
market participants, consumers
and merchants. E-
commerce technologies
reduce information collection,
storage, communication and
processing cost.
7.CUSTOMIZATION
•the tech that allows
personalized
marketing messages
to be deliver to
individuals as well as
groups
8.SOCIAL TECHNOLOGY
• the internet and e-
commerce technologies
have evolved to be much
more social by allowing
users to create and share
with their personal friends
and a larger worlwide
community content in the
form of text, videos, music
or photos.
LIMITATIONS OF E-COMMERCE .
•Security
•Lack of privacy
•Tax issue
•Fear
•Product suitability
•Culture obstacles
•Huge labour’s cost
•Legal issues
•Technical limitations
•Huge technological cost
1.SECURITY
1. The biggest drawback of e-commerce is
the issue of security.
2. People fear to provide personal and
financial information, even though
several improvements have been made in
relation to data encryption.
3. Certain websites do not have capabilities
to conduct authentic transactions.
4. Fear of providing credit card
information and risk of identity limit the
growth of e-commerce.
2. LACK OF PRIVACY
1. Many websites do not have high
encryption for secure online
transaction or to protect online
identity.
2. Some websites illegally collect
statistics on consumers without
their permission.
3. Lack of privacy discourages
people to use internet for
conducting commercial
transactions.
3 . T A X I S S U E
• Sales tax is another bigger issue when the buyer and seller are
situated in different locations.
• Computation of sales tax poses problems when the buyer and seller
are in different states.
4. FEAR
1. People fear to
operate in a
paperless and
faceless
electronic world.
2. People do not
know with whom
they are
conducting
commercial
5. PRODUCT SUITABILITY
1. People have to rely on
electronic images to purchase
products.
2. Sometimes, when the products
are delivered, the product may
not match with electronic
images. Finally, it may not suit
the needs of the buyers.
3. The lack of ‘touch and feel’
prevent people from online
shopping.
6. CULTURAL OBSTACLES
1. E-commerce attracts
customers from all over the
world.
2. Habits and culture of the
people differ from nation to
nation.
3. They also pose linguistic
problems. Thus, differences in
culture create obstacles to both
the business and the
consumers.
7. HIGH LABOUR’S COST
1. Highly talented and technically
qualified workforce are required to
develop and manage the websites of
the organization.
2. Since internet provides a lot of job
opportunities, business
organizations have to incur a lot of
expenses to retain a talented pool of
employees,
8 . L E G A L
I S S U E
1. The cyber laws that govern the e-commerce transactions are
not very clear and vary from country to country.
2. These legal issues prevent people from entering into electronic
contracts.
9. TECHNICAL LIMITATIONS
1. Some protocol is not
standardized around
the world.
2. Insufficient
telecommunication
bandwidth and
server down may also
pose technical
problems.
10. HUGE TECHNOLOGICAL COST.
1. It is difficult to
merge electronic business
with traditional business.
2. Technological
infrastructure may be
expensive and huge cost
has to be incurred to keep
pace with ever changing
technology.
SUMMARIZE:
• The internet has openedso manyopportunities for doing business online, and e-commerce is one of the
most popular ones.
• Not only does it require low investment, it actually is a typeof business that does not require a full-time
commitment, especiallyif you are selling a limited number of products.
• The biggest drawbackof e-commerce is the issue of security
SCOPE:
• Successful e-commerce will become the notion which will be inseparable
from the web because e-shopping is becoming more and more popular and
natural.
1. ACKNOWLEDGEMENT:
• TEACHER: Milind J Kulkarni.
• PRINCIPAL: DR.Neha Jagtiani
• COLLEGE: RD and SH National College and SWA Science College.
THANK YOU

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Features of e commerce and advantages 123

  • 2. DEFINITION OF E-COMMERCE • Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions.
  • 3. FEATURES OF E- COMMERCE: •Ubiquity: •Global Reach: •Universal Standards: •Information richness: •Interactivity: •Information Density: •Customization: •Social technology:
  • 4. 1.Ubiquity • internet/web tech is available everywhere. • Market place can be created so shopping can happen anywhere
  • 5. 2.GLOBAL REACH •tech reaches across national boundaries which makes marketspace potentially billion.
  • 6. 3. UNIVERSAL STANDARDS • universal standard means the standards that are shared by all nations around the world. For example, eBay website has the universal standard that can share by all nations which have this website.
  • 7. 4.INFORMATION RICHNESS • Information richness is defined as the ability of an information exchange to change participant's understanding within a time .
  • 8. 5.INTERACTIVITY • the tech works through interaction with the user. • Interactivity occurs when the brand and product interact with a user before he or she even becomes a customer, creating a uniquely tailored social experience.
  • 9. 6. INFORMATION DENSITY •The internet vastly increases information density. It is the total amount and quality of information available to all market participants, consumers and merchants. E- commerce technologies reduce information collection, storage, communication and processing cost.
  • 10. 7.CUSTOMIZATION •the tech that allows personalized marketing messages to be deliver to individuals as well as groups
  • 11. 8.SOCIAL TECHNOLOGY • the internet and e- commerce technologies have evolved to be much more social by allowing users to create and share with their personal friends and a larger worlwide community content in the form of text, videos, music or photos.
  • 12. LIMITATIONS OF E-COMMERCE . •Security •Lack of privacy •Tax issue •Fear •Product suitability •Culture obstacles •Huge labour’s cost •Legal issues •Technical limitations •Huge technological cost
  • 13. 1.SECURITY 1. The biggest drawback of e-commerce is the issue of security. 2. People fear to provide personal and financial information, even though several improvements have been made in relation to data encryption. 3. Certain websites do not have capabilities to conduct authentic transactions. 4. Fear of providing credit card information and risk of identity limit the growth of e-commerce.
  • 14. 2. LACK OF PRIVACY 1. Many websites do not have high encryption for secure online transaction or to protect online identity. 2. Some websites illegally collect statistics on consumers without their permission. 3. Lack of privacy discourages people to use internet for conducting commercial transactions.
  • 15. 3 . T A X I S S U E • Sales tax is another bigger issue when the buyer and seller are situated in different locations. • Computation of sales tax poses problems when the buyer and seller are in different states.
  • 16. 4. FEAR 1. People fear to operate in a paperless and faceless electronic world. 2. People do not know with whom they are conducting commercial
  • 17. 5. PRODUCT SUITABILITY 1. People have to rely on electronic images to purchase products. 2. Sometimes, when the products are delivered, the product may not match with electronic images. Finally, it may not suit the needs of the buyers. 3. The lack of ‘touch and feel’ prevent people from online shopping.
  • 18. 6. CULTURAL OBSTACLES 1. E-commerce attracts customers from all over the world. 2. Habits and culture of the people differ from nation to nation. 3. They also pose linguistic problems. Thus, differences in culture create obstacles to both the business and the consumers.
  • 19. 7. HIGH LABOUR’S COST 1. Highly talented and technically qualified workforce are required to develop and manage the websites of the organization. 2. Since internet provides a lot of job opportunities, business organizations have to incur a lot of expenses to retain a talented pool of employees,
  • 20. 8 . L E G A L I S S U E 1. The cyber laws that govern the e-commerce transactions are not very clear and vary from country to country. 2. These legal issues prevent people from entering into electronic contracts.
  • 21. 9. TECHNICAL LIMITATIONS 1. Some protocol is not standardized around the world. 2. Insufficient telecommunication bandwidth and server down may also pose technical problems.
  • 22. 10. HUGE TECHNOLOGICAL COST. 1. It is difficult to merge electronic business with traditional business. 2. Technological infrastructure may be expensive and huge cost has to be incurred to keep pace with ever changing technology.
  • 23. SUMMARIZE: • The internet has openedso manyopportunities for doing business online, and e-commerce is one of the most popular ones. • Not only does it require low investment, it actually is a typeof business that does not require a full-time commitment, especiallyif you are selling a limited number of products. • The biggest drawbackof e-commerce is the issue of security
  • 24. SCOPE: • Successful e-commerce will become the notion which will be inseparable from the web because e-shopping is becoming more and more popular and natural. 1. ACKNOWLEDGEMENT: • TEACHER: Milind J Kulkarni. • PRINCIPAL: DR.Neha Jagtiani • COLLEGE: RD and SH National College and SWA Science College.