The document summarizes the results of a survey about consumer views on background checks of employees. The survey polled respondents in the US, UK, and Asia Pacific (APAC) regions. It found that most consumers in the US support background checks, while consumers in the UK and APAC had more concerns about checks removing qualified candidates. The survey also found that many job applicants exaggerate on resumes but deny doing so. Most respondents agreed that organizations should protect those they do business with through background checks.

1. US
48%
UK
16%
APAC
11%
in a global economy that is increasingly based on trust decisions
of consumers said
YES — background
checks on employees
are a good idea.
of consumers
have been
through one.
#
1 Interview
#
2 First day on the job
#
3 Negotiating a salary
#
4 Updating a resume
“Do you think organizations should conduct
background checks on their employees?”
Across the three regions, consumers’ biggest
concern about background screening was that it
removes potentially qualified people.
A large portion of consumers in the US do not have any concerns about
background screening as compared with the UK and in APAC.
What causes the most apprehension in the job search process?
of all respondents were comfortable
with employee background checks.
Background checks ranked
#
5with drug testing behind at
#
6
82% 62%
OVERALL
40%
74%
Respondents cited increased trust, safety and credibility within an
organization as the primary benefits of employee background searches.
55%
Consumers are more likely to trust an organization known to conduct
background checks.
66%
of consumers say they have never
been tempted to exaggerate on their resumes.
Consumers estimate that 55%
of job
applicants embellish their resumes.
have embellished
the truth on a
resume or job
application.
23%
87%
of respondents said YES — organizations should protect those
they do business with.
US consumers had the least expectation of protection.
US
80%
UK
89%
APAC
90%
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We asked consumers around the globe through third party research firms:
“What are your biggest concerns about your
company doing background checks?”
“Do people tell the truth on their resumes?”
“Do you think it’s your basic right to be
protected by an organization when you do
business with it?”
US
85%
UK
80%
APAC
69%
1,275respondents
800respondents
806respondents
Background Screening?
SURVEY: Do Consumers Really Embrace