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The document summarizes the achievements and non-achievements of a faculty. Key achievements included maintaining good customer relationship management, strong membership base, and being among the top in the nation for education and training. Non-achievements were market expansion, member retention, improving investor relations, and receivables. Targets for raising funds, matching funds, and realizing funds were partially met. Next steps discussed expanding markets, continuing fundraising drives, optimizing processes, improving investor relations in Europe, and launching new education programs.





