Facebook Messenger is one of the most popular and widely used messaging apps in the world, with over 1.3 billion users. It offers a fast, secure, and convenient way to communicate with your contacts, using text, voice, video, and media messages. But did you know that you can also use Facebook Messenger to integrate with your Salesforce CRM and enhance your communication and collaboration? we will show you how to use the 360 SMS app to set up and use Facebook Messenger Salesforce Integration. 360 SMS is a Salesforce SMS app that allows you to send and receive text messages from within your Salesforce CRM. You can use 360 SMS to communicate with your customers, prospects, partners, and employees over SMS, which is a fast, reliable, and cost-effective way to reach your audience. But 360 SMS is not just an SMS app. It also supports Facebook Messenger Integration Salesforce, which means you can use Facebook Messenger as a channel in your Salesforce CRM. You can use Facebook Messenger on Salesforce to send and receive messages, access and update your data, and integrate with other channels and apps in Salesforce. Know More -- https://360smsapp.com/facebook-messenger/

1. Facebook Messenger
Salesforce Integration
for Centralized
Communication

2. No matter which Salesforce communication channel
you’re using to communicate with your customers,
centralized communication is crucial.
Being the most popular social media platform,
Facebook’s presence has become essential for
brands. This urge Facebook messenger Salesforce
integration for centralized communication to
manage Facebook leads better.
Imagine your team needs some information
urgently while talking to a Facebook business lead,
but because of a lack of centralized Salesforce
communication, the member is struggling to find
the relevant data.
What kind of impression would it create over a
customer? So, to get around all such situations, you
need an ultimate Salesforce Facebook integration.

3. Facebook Messenger Salesforce
Integration for Centralized
Communication
With a Salesforce centralized communication system, you
can pull data from different channels and process
information effectively.
360 SMS is a Salesforce native solution that provides you
with the best Facebook Messenger Salesforce integration
for centralized communications.
With this powerful integration, you can centralize
Facebook data along Salesforce messages from other
channels like WhatsApp, Line, Viber, Instagram, etc., to
provide a consistent experience to your customers across
all channels.

4. Targeted Campaigns
You might be familiar that with 360 SMS Facebook Salesforce
integration, you can design your Surveys and questionnaires on
your own with point-and-click capabilities for data capturing.
Imagine you want to run a targeted campaign on some channel
other than Facebook.
How tedious it would be to collect data from where Facebook data
is stored and then run a campaign on the other channel?
360 SMS centralizes your data and Salesforce communications, and
you can access data from different channels in one place.
Thus, you can run Salesforce campaigns effectively. Even better,
you can apply filters and logic to segment your audiences based on
their SMS responses. This would help you run more targeted
campaigns.
Apart from this, you can run multi-channel campaigns targeting
people on multiple channels for more responses and engagement.

5. Chatbots and P2P Messaging
You might be familiar that with 360 SMS Facebook Salesforce
integration, you can design your Surveys and questionnaires on your own
with point-and-click capabilities for data capturing.
Imagine you want to run a targeted campaign on some channel other
than Facebook.
How tedious it would be to collect data from where Facebook data is
stored and then run a campaign on the other channel?
360 SMS centralizes your data and Salesforce communications, and
you can access data from different channels in one place.
Thus, you can run Salesforce campaigns effectively. Even better, you can
apply filters and logic to segment your audiences based on their SMS
responses. This would help you run more targeted campaigns.
Apart from this, you can run multi-channel campaigns targeting people
on multiple channels for more responses and engagement.

6. Bring All Your
Facebook Data in
One Place and
Improve Business
Communications

7. 360 SMS APP
Salesforce centralized communication is one of the bases of effective communication. With
scattered data, it gets difficult for agents to deliver a consistent experience across different
Salesforce communication channels. For collecting required information, agents keep on
struggling between emails, calls, and messages, which extends the turnarounds of business
operations.
With Facebook Messenger Salesforce integration through 360 SMS, users can centralize
Facebook data and access every information required to carry out operations seamlessly.
This saves time and effort, eliminating the need for back-and-forth internal communications
for collecting data.
To know more about how you can make the best out of Facebook with 360 SMS capabilities,
turn to our experts at care@360smsapp.com or contact us here.

8. Thank You
360 SMS APP