1. The Performance Institute and IBM invite you to a webcast:
November 17, 2009 State and local governments are watching their citizens experience a crisis not seen
in this generation. Houses are being foreclosed, millions are losing their jobs and
1–2 pm EST all are looking to their local government agencies for assistance. These combined
challenges call for a greater commitment for developing innovative ways to minimize
the service delivery impact to your citizens.
Featured Speakers: At this time of economic uncertainty, it is imperative that you are able to stretch
every program dollar. Although budgets may be tight, taxpayers still demand results.
Jon Desenberg Cities and Counties across the nation are facing budgets with dwindling revenues,
Senior Policy Director, eroding tax bases, and rising utility cost, making it difficult to provide services at the
The Performance Institute current level. This situation calls for greater leadership, knowledge and skills to find
innovative performance solutions for your department.
Michael Jacobson
Manager, Performance To help drive a performance culture in your city or county government The
Management Section Performance Institute and IBM Cognos invite you to attend the complimentary
King County Office of Strategic webcast on Delivering Results to Citizens: Priority-Based Budgeting Webcast
Planning and Performance
By the end of this complimentary webcast, you’ll have a better understanding of:
Management
• Linking strategic planning to performance management
• Managing performance through a “Stat” program
• Public performance reporting: reports, Web sites and scorecards
• Overcome budgetary challenges to deliver services to your citizens and stakeholders
During this webcast, you will have the chance to hear from leading experts and
discuss innovative ways to better monitor, measure, and report on your available
budgets so you can ensure transparency and accountability and deliver the services
your citizen’s demand.
PerformanceInstitute.org/Results

2. Delivering Results to Citizens: Priority-Based Budgeting
Who REGISTRATION
Should Attend: 1. ONLINE at
www.PerformanceInstitute.org/Results
• Strategic Planning 2. VIA FAX to
Directors 866-234-0680
• Program Managers 3. VIA PHONE to
877-992-9521
• Program and
4. VIA MAIL to
Budget Analysts The Performance Institute
Corporate Headquarters
• Budget Officers
805 15th Street, NW
3rd Floor
• Management Analysts
Washington, DC 20005
• Superintendents
❍ Yes! Register me for the Delivering Results to Citizens: Priority-Based Budgeting webcast
• CIOs
• CFOs Delegate Information:
• COOs
Name
• CTOs
• Commissioners
Title
Organization
Address
City State Zip
Telephone Fax
Email
Priority Code: F637-WEB