Every provider has unique challenges, but all share similar goals: a healthy bottom line and healthy patients. APA works in seamless partnership with hospitals and healthcare systems to proactively identify opportunities to improve efficiency, increase revenue and exceed performance goals. We consistently respond to every type of challenge with innovative, fully customizable solutions that guarantee healthy results.

1. Expertise
solutions
Knowledgeable experts with the
industry insight to improve your
bottom line, now and in the future.
Advanced Patient Advocacy’s expertise is your business advantage. No one can match
our insightful understanding of the current and future funding challenges associated
with the growing uninsured market. We put our unsurpassed knowledge of the industry
complexities, delivery models, financial management systems, regulatory challenges
and coverage opportunities to work for you, creating high-quality customized solutions
that make a measurable difference. As an industry leader, APA sets the standard for best
practices and quality control, including the integration of innovative technologies
and advanced continuing education. Our experts, processes and technologies enable
us to generate healthy results for your healthcare organization. Guaranteed.
Our promise is simple.
Advanced Patient Advocacy
will deliver more revenue for
your healthcare organization.
Getting more coverage for
more uninsured patients.
Healthy results.
Guaranteed.
8 7 7 . 2 7 2 . 6 0 0 1 I w w w. a p a r e s u l t s . c o m

2. Advocate Continuing Education (ACE)
Best-in-class training sets the standard for quality and performance. Our Advocate Continuing
Education (ACE) program is considered the best in the business, delivering classroom training to our team
of advocates nationwide—so every APA staff member at every location delivers the most up-to-date and
effective enrollment-consulting services to your staff and patients.
Innovative Technology
While our unique one-on-one approach to patient advocacy is critical to our ability to deliver superior results,
our customized technology solutions are integral. They do everything from helping to better manage data
collection and enhance patient interaction, to uncovering useful insights to clients and streamlining the
entire enrollment process.
From first encounter to final approval, this sophisticated web-based data management tool from APA streamlines
eligibility and the tracking of referrals, active applications and patient information. Features include:
• Robust Patient Portfolios—track information from multiple visits and facilities in a single
patient portfolio
• Enhanced Communication Tools—keep patients informed and engaged throughout the
screening and enrollment process
• Guaranteed Follow-up—timely contact with case workers on all open applications
• Complete Charity Data—gathers, stores and reports charity information
• Instant Reporting—in-depth, on-demand reporting on any aspect of information
• Total System Integration—simple file-transfer protocols for daily electronic account updates
Proprietary to APA, this web-based business management tool continually marks the progress of accounts
and provides clients with a wide range of valuable business tools, including:
• Enhanced Communication Tools—allow you to request meetings and track performance
• Unique Dashboard Reporting—helps you drill down into and analyze all data
• Sophisticated Sharing and Feedback—enables clients to submit requests, post comments and
share documents
Designed to be a point of first contact, this easy-to-use web-based screening tool is the first step in
securing third-party coverage. A valuable asset to all, the Advocate 20/20 Coverage Connector will:
• Be available at critical patient access points
• Collect patient information necessary to determine eligibility and complete applications
• Streamline the charity process (i.e. charity care by selective use of data integration
and work flow segmentation)
• Secure an electronic signature (based on patient’s authorization) that can be used for application
representative forms
• Educate patients about their options
• Match the patient with an advocate who will ensure all applications are completed
correctly and timely
APA generates faster approvals and increased revenue, significantly
reducing uncompensated care. We’ll outperform your current
eligibility model and generate superior results. Guaranteed.
Call APA at 877.272.6001 today to learn more.
1 7 5 A d m i r a l C o c h r a n e D r i v e , S u i t e 4 0 3 , A n n a p o l i s , M D 2 1 4 0 1 I 8 7 7 . 2 7 2 . 6 0 0 1 I w w w. a p a r e s u l t s . c o m